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Error 27300 when installing a Kaspersky application...
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Error 27300 when installing a Kaspersky application for home

Latest update: March 20, 2025 ID: 14829
 
 
 
 
This article concerns Kaspersky applications for home.
 
 
 
 

Issue

During installation of a Kaspersky application, you may get error 27300. The error message contains the error code and identifies the driver causing the problem.

Error 27300 when installing a Kaspersky application.

Solution

The instructions below concern Kaspersky applications for home. To resolve installation issues of Kaspersky Endpoint Security for Windows (application for business), follow these instructions.

Find the solution matching the driver and the error code from your error message in the table below. After performing the instructions, restart your computer and run the installation of the latest version of a Kaspersky application once again.

Error code Driver Solution
2147023838 klkbdflt2.sys
The error occurs if a keyboard is not connected to the server. To solve the problem, connect the keyboard for the application installation.
2147023673 klim6.sys
Download the latest version of a Kaspersky application from the Kaspersky website. This issue is fixed in the latest versions.

2147024891
2147023828

2147024894

mklif.sys


klhk.sys_x64
  1. Make sure no incompatible applications are installed on your computer. If any of such applications are installed, uninstall them following the instructions.
  2. Use the kavremover tool to remove the remaining files from Kaspersky applications previously installed on your computer following these instructions.
2146500025 klim6.sys
  1. Disable verification of digital signatures for drivers in the operating system. For instructions see the Microsoft official forum.
  2. After you reinstall the application, enable verification of digital signatures for drivers.

2147023836

2147024809

2147023170

2147024864

2147023824

2147024894

2147024865

klim6.sys

klkbdflt2.sys

Any

Any

klim6.sys

klgse.sys_x64

klif.sys_x64

Use the kavremover tool to remove the remaining files from Kaspersky applications previously installed on your computer following these instructions.
2146500043 mklif.sys

Kaspersky applications are incompatible with operating systems running on the Snapdragon processor. For details, see the Microsoft website.
2147024883 klim6.sys

If you are using Windows 7 or Windows 8, make changes to the registry:

  1. Open the registry editor using this guide.
  2. Open the registry branch: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network
  3. Rename the Config parameter into Config2.
  4. Restart your computer.

2147024770
536870329

Any

If you are using Windows 10 or later, make sure you have all latest updates installed. Go to the Microsoft website, click Update now and follow the instructions. 

The error may be related to the malfunction or uninstallation of network drivers for the following third-party applications: VMware Workstation, VMware Player, Cisco AnyConnect, NPF (WinPcap). This error affects not only the installation of Kaspersky software but also software from other providers that use the NDIS filter. Reinstall the applications mentioned above if you use them or have used them before. This should overwrite the information about the problematic drivers and libraries of these applications and solve the installation problem.

2147416359

Any
  1. Open the Control Panel and go to Administrative Tools → Services.
  2. Make sure that Network Setup Service is on the list and has the startup type Manual.
  3. If the service is present and the startup type is correct but the issue persists, the service can be damaged.
  4. We recommend that you reinstall your operating system.

2147418113
1906441222

 Any
  1. Boot the computer in Safe Mode using the instructions.
  2. Open the command line using this guide.
  3. Run the commands:
net stop cryptsvc
ren %systemroot%\system32\catroot2 catroot2_old
net start cryptsvc
2147024894 klim6.sys_x64.sys
The issue occurs due to failures in an overloaded operating system. To solve the problem, reset your PC. For instructions, see the Microsoft website. Before resetting the computer, we recommend to create a backup copy of your necessary files (documents, photos, media, etc.) on an external drive.
2147023901 klif.sys_x64
  1. Make sure no incompatible applications are installed on your computer. If any of such applications are installed, uninstall them following the instructions.
  2. Perform a disk integrity check:
    1. Open the command line using the instructions and run the command:
      wmic diskdrive >%temp%\disk.log
    2. Open the disk.log file in the %temp% folder and check the values in the Status column.
    3. If Status column has any other value different from OK, replace the disks.
    4. Go back to the command line and run the command:
      wmic /namespace:\\root\wmi path MSStorageDriver_FailurePredictStatus
    5. Check the values in the PredictFailure column in the command output.
    6. Replace the disks having the TRUE value.
    7. Search for the corrupted sectors in all the disks using the following command:
      chkdsk.exe [disk:] /r
      where [disk:] is the name of the disk
      Command example for disk C:
      chkdsk.exe С: /r
    8. After replacing the corrupted disks, run the system scan and system file restoration using the command:
      sfc /scannow
    9. If the configuration files or registry of the computer are corrupted, reinstall the system.

Other

Other

Use the kavremover tool to remove the remaining files from Kaspersky applications previously installed on your computer following these instructions.

What to do if the issue persists

If the issue persists, submit a request to Kaspersky Customer Service by choosing the topic of your request.

In your request, please provide the following:

  • A screenshot of an error with the code. If you’re not sure how to take a screenshot, see this guide.
  • The Get System Info (GSI) report. For instructions on generating the report, see this guide.
 
 
 
 
 
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