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Discover the newest guides and video tutorials designed to help you get more out of epicApps.
Learn helpful workflows, explore features, and grow your store with confidence.

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Jul 01 2026
epicSnap Troubleshooting

epicSnap Troubleshooting

Experiencing an issue? Most epicSnap issues are caused by simple setup,...
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Jul 01 2026
epicSnap FAQ

epicSnap Frequently Asked Questions

Everything you need to know about collecting, managing, and showcasing...
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Jul 01 2026
epicSnap Video Guides

epicSnap Video Guides

Learn how to collect, manage, and showcase customer reviews with epicSnap....
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Jul 01 2026
epicSnap Getting Started

Test & Verify

Overview Before sending review requests to your customers, it’s a good idea to...
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Jul 01 2026
epicSnap Getting Started

Customer Experience

Overview Now that you’ve set up epicSnap, here’s what your customers can...
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Jul 01 2026
epicSnap Getting Started

Set Up Your First Review Request

Overview You’re only a few steps away from sending your first review request....
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Jul 01 2026
epicSnap Getting Started

Choose Your Review Setup

Before you start collecting reviews, you’ll need to decide how you’d like to...
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Jul 01 2026
References

epicSnap Merge Tags

Merge Tags are dynamic placeholders that automatically insert customer or...
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Jul 01 2026
epicSnap Getting Started

Access the App

Access epicSnap for the First Time After installing epicSnap, you’ll use two...
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Jul 01 2026
epicSnap Getting Started

Install the App

How to Install epicSnap in BigCommerce You can install epicSnap directly from...