Our sumoHELP app for Android and IOS devices puts a diagnostic tool right in your hands. Now, you easily get the help you need, as quickly as you need it!
Waiting on customer support lines for quick fixes can be frustrating – now you can get answers faster and reach out to support when you need extra help.
Know your network, common issues, and quick fixes, giving you a reliable network and self-confidence.
No more waiting for techs to make simple fixes. Diagnose and tackle it yourself for faster issue resolution.
Routing diagnostics can catch isuses before they need bigger fixes, and cause potential downtime.
We’ve made the app simple for you so the self-diagnostic and issue resolution process is quick and painless to handle on your own. Follow the easy steps – sumoHELP Support is always available to help. Even though you can do it alone, you’ll never have to.
Download the compatible Android or IOS app to get started and locate your network.
Staying close to your router, run the diagnostic scan to determine possible issues and resolve them with simple, suggested fixes.
The app will provide self-help steps to improve the WIFI.
If the app does not provide self-help answers to fix the problem
Share your self–diagnosis code with our support team and they’ll be happy to help you solve your problem!
SUMOFIBER SUPPORT: 801-320-1000
Self-diagnose and resolve simple network issues for the fastest resolution with sumoHELP, our user-friendly app!
Test, identify, and fix potential internet performance and get back to internet at its fullest! Get it on the Google Play Store!
Test, identify, and fix potential internet performance and get back to internet at its fullest! Get it on the Apple App Store!