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Building Agents with OpenAI Agents SDK
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Another important aspect of agent management is testing, which is essential to confirm that it performs as intended and remains dependable over time. This becomes even more critical when the agent is connected to broader workflows or exposed directly to end users. The challenge is that agents often behave unpredictably and are non-deterministic (the same input can produce different outputs), which makes agents harder to validate than traditional software. Fortunately, OpenAI Agents SDK does offer structured methods to bring rigor and consistency to the testing process.
There are two important types of testing that we will discuss:
So, let’s get started!
End-to-end testing evaluates where the agentic system produces desirable outputs. For our customer support...