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FAQ
Most frequently asked questions
The answers most of our users are looking for.
STRIMY supports the most widely used professional formats: MP4 (H.264/H.265), MOV, AVI, MKV and WMV.
For the best streaming quality we recommend MP4 with H.264 encoding. Once uploaded, your video is
automatically transcoded to HLS for adaptive playback on any device.
Processing time depends on the length and resolution. A 5-minute video at 1080p typically takes 2–5 minutes.
4K videos may take a bit longer. You'll receive a notification in your dashboard when processing is complete.
Yes. With password-protected portfolios you create a private gallery, protect it with an access key and share
the link with your client. They access it instantly without registering and can watch videos in streaming
or download them if you allow it.
Yes, STRIMY offers a 7-day free trial with
1 GB of included storage. No credit card is required to sign up.
After the trial you can choose a plan starting from 9,92 EUR/month.
Yes. Every video has an iframe embed code you can copy and paste into any website.
There is also an official WordPress plugin that simplifies integration even further.
Videos are served via CloudFront CDN, ensuring fast load times worldwide.
Yes, you can upgrade, change or cancel your subscription at any time from the "Subscription" section
of your dashboard. Changes take effect at the next billing period. Your videos remain safe
during the grace period after cancellation.
Still need help?
Our support team is available Monday to Friday. We reply within 24 hours.
