Tag Archive for: customer service

Marc's poster collage
Book Review of The Art of Possibility
be kind please

Being Kind Costs You Nothing


Red Flags
Stratlab blog post
the-best-way-to-answer-the-phone-possible

The Best Way To Answer The Phone 

We're in Fort McMurray visiting one of our favourite places,…
a good brand vs a bad brand in action

A Simple Demonstration of ‘Good’ Brand in Action Compared to a ‘Bad’ Brand

In the Edmonton airport trying to make a connection I ask an…
remarkable customer service is similar to being a dog

Customer Service Explained By The Friendliest Person In The World || Eps 33 of #InTheLab

   I’ve only known Maple for a few years, but in that…
The-nicest-thing-someone-has-ever-done

The Nicest Thing Someone Has Ever Done. EVER. – Episode 17 #InTheLab

The greatest customer service moment happened to me just the…
7-things-you-can-do-today-that-will-make-your-life-better
Everything in life can be better.

Everything in Life Can Be Better – Episode 5 – #InTheLab

If you don't think so you've already given up. When I…
Why-Your-Business-Needs-To-Be-More-Like-A-Mexican-Restaurant

Why Your Business Needs To Be More Like A Mexican Restaurant – Episode #2 of #InTheLab

I've never been to Mexico until two weeks ago. I noticed something…