The OneUSG Connect HPLAY (non-production) environment will be unavailable on Friday, January 16, 2026, at 12:00 p.m. until 6:00 p.m. Maintenance will be performed to upgrade the network infrastructure supporting the HPLAY environment. This work is necessary to facilitate testing in advance of the production upgrade scheduled for later this month.
If you have any questions, please contact [email protected]. Posted on
Jan 15, 2026 - 09:42 EST
The GeorgiaFIRST Marketplace Production environment will be unavailable from Friday, January 16, 2026, at 7:00 p.m. until Monday, January 19, 2026, at 11:00 p.m. for scheduled Jaggaer maintenance. This maintenance is essential for ensuring the continued performance and reliability of Jaggaer's services.
If institutional training or testing is scheduled during this time, please adjust your schedule as needed. Posted on
Jan 13, 2026 - 16:12 EST
Completed -
The scheduled maintenance has been completed.
Jan 15, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 EST
Scheduled -
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, January 14, 2026, at 11:00 p.m. until Thursday, January 15, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - AIMS Parking services - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN
Jan 12, 10:47 EST
Completed -
The scheduled maintenance has been completed.
Jan 14, 23:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:00 EST
Scheduled -
Network Support Services (NSS) will be disconnecting the old datacenter switches. Services have already been moved from the old switch infrastructure to the new one. No service interruptions are expected.
This maintenance will occur on Wednesday, January 14, 2026, from 6:00 p.m. until 11:00 p.m.
IMPACT: No service interruptions are expected.
Jan 6, 16:14 EST
Completed -
The scheduled maintenance has been completed.
Jan 13, 13:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 01:00 EST
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Tuesday, January 13, 2026, at 1:00 a.m. until January 13, 2026, at 1:00 p.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at [email protected] or 877-251-2644.
USG PROD institutions affected by this maintenance are:
- GeorgiaVIEW Online Learning Environment (QPROD) - GeorgiaVIEW Online Learning Environment (XPROD) - Augusta University - Georgia Southern University
Jan 12, 12:49 EST
Completed -
The scheduled maintenance has been completed.
Jan 13, 11:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 EST
Scheduled -
The Augusta University Financials non-production environment, AUFPLAY, will be unavailable on Tuesday, January 13, 2026, from 9:00 a.m. to 11:00 a.m. for the application of Release 2.08. For business impact issues, contact the GeorgiaFIRST Financials support team at: [email protected]
Jan 12, 16:51 EST
Resolved -
After monitoring the situation, Network Support Services (NSS) is reporting this fiber span, (NGA to GSUALP) was repaired and services normalized on the ring. The system should continue operating normally.
In the event that you experience any further issues with access to the network, please contact the USG Service Desk at [email protected] or 877-251-2644.
Jan 12, 10:08 EST
Monitoring -
Communications Consulting Group (CCG) is reporting that the fiber span for University of North Georgia (NGA) and Georgia State University - Alpharetta (GSUALP) was repaired and services normalized on the ring. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Jan 10, 09:00 EST
Update -
Communications Consulting Group (CCG) is reporting that work is still on going to resolve the outage. No ETR.
Updates will be posted here once they become available.
Jan 9, 22:36 EST
Identified -
Communications Consulting Group (CCG) is reporting that one side of the ring is back up, and redundant services have restored. Campus traffic should be back up at this time.
We are still working a ticket with Zayo for a fiber issue between University of North Georgia (NGA) and Georgia State University - Alpharetta (GSUALP), but this is not an outage for the campus's. It is a degrade in our protect path.
Jan 9, 19:00 EST
Update -
Provider has confirmed work is still ongoing for this initial fiber cut, ETR is now 2-3 hours from posting or around 6:15 PM EST.
Jan 9, 15:52 EST
Update -
Network Support Services (NSS) is reporting that they are investigating further fiber issues on the North ring affecting the protect paths University of North Georgia - Gainesville Campus (GAI), Georgia Gwinnett College (GGC), University of North Georgia (NGA), University of North Georgia - Library Technology Center (NGAL) and University of North Georgia - Blue Ridge Campus (NGABLU).
The sites are currently down. Updates will be posted here once they become available.
Jan 9, 11:45 EST
Update -
OSP crews are currently working to pull slack on the fiber and prep for splicing. Estimated repair time is within 6 hours. Further updates to come as work progresses.
Jan 9, 08:32 EST
Update -
Zayo OSP has arrived on site and is setting up to further isolate and identify the precise location of the damage. Once the fault is pinpointed, they will proceed with repairs. We will provide regular updates until the issue is resolved.
Jan 8, 17:05 EST
Investigating -
Network Support Services (NSS) is reporting a North Ring fiber issue. Campuses on the North Ring: University of North Georgia (UNG), Georgia State University (GSU), & Georgia Gwinnett College (GGC) may be experiencing degraded service due to service provider maintenance that may be affecting downstream services.
A ticket has been opened with Zayo and they are currently investigating this issue.
Updates will be posted here once they become available.
Jan 8, 15:00 EST
Completed -
The scheduled maintenance has been completed.
Jan 10, 13:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 10:00 EST
Scheduled -
We are preparing to move all Email Distribution Groups from our on-premises Exchange environment to the Microsoft 365 cloud environment. This is a critical step in our full cloud migration strategy and will ensure enhanced management, scalability, and integration with other Microsoft 365 services. Email Distribution Groups will be down during the maintenance window.
This maintenance will occur on Saturday, January 10, 2026, at 10:00 a.m. until 1:00 p.m.
If you have any questions or concerns please contact the USG Service Desk at [email protected]
Jan 8, 09:10 EST
Completed -
The scheduled maintenance has been completed.
Jan 10, 12:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 23:00 EST
Scheduled -
GeorgiaFIRST and Augusta University PeopleSoft Financials will be unavailable from Friday, January 9, 2026, at 11:00 p.m. until Saturday, January 10, 2026, at 12:00 p.m. for the application of Releases 6.10 for GeorgiaFIRST and 2.08 for Augusta University.
The following applications will not be available during this scheduled maintenance window:
* GeorgiaFIRST PeopleSoft Financials production (FPROD) * Augusta University PeopleSoft Financials production (AUFPROD) * PSQUEST access * GeorgiaFIRST Marketplace access * Expenses and ePro Self-Service Portal * Health eShop access
Jan 7, 10:42 EST
Completed -
The scheduled maintenance has been completed.
Jan 10, 09:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 20:15 EST
Scheduled -
OneUSG Connect is scheduled for maintenance from Friday, January 9, 2026, at 11:15 p.m. until Saturday, January 10, 2026, at 12:00 p.m. to incorporate January's ad hoc release.
During this time, OneUSG Connect and OneUSG Connect - Careers will not be available.
Jan 7, 10:28 EST
Completed -
The scheduled maintenance has been completed.
Jan 9, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 23:00 EST
Scheduled -
Zayo is performing emergency maintenance to enter an Embargoed splice case in order to restore customer traffic. This maintenance will occur on Thursday, January 8, 2026, at 11:00 p.m. until Friday, January 9, 2026, at 7:00 a.m.
Completed -
The scheduled maintenance has been completed.
Jan 8, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 23:00 EST
Scheduled -
Zayo is performing emergency maintenance to enter an Embargoed splice case in order to restore customer traffic. This maintenance will occur on Wednesday, January 7, 2026, at 11:00 p.m. until Thursday, January 8, 2026, at 7:00 a.m.
Completed -
The scheduled maintenance has been completed.
Jan 7, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 23:00 EST
Scheduled -
The Cognos Business Intelligence tool will be offline for maintenance during the window scheduled for Tuesday, January 6, 2026, beginning at 11:00 p.m. and may remain unavailable until Wednesday, January 7, 2026, at 7:00 a.m.
During this time, services will be unavailable.
The following applications will not be available during this scheduled maintenance window:
Enterprise Data Collections & Analytics * Data Collections * Business Intelligence & Analytics
Jan 5, 17:23 EST
Resolved -
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of PeachNet Network - Georgia College & State University. The system should continue operating normally.
In the event that you experience any further issues with access to the network, please contact the USG Service Desk at [email protected] or 877-251-2644.
Jan 6, 16:25 EST
Monitoring -
Network Support Services (NSS) is reporting that power has been restored and services are up. We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Jan 6, 08:54 EST
Identified -
Communications Consulting Group is reporting that the site is experiencing a loss of power. The site is currently down. Services on the big ring are running on protect/redundant path.
Additional information will be posted here as it becomes available.
Jan 6, 08:25 EST
Completed -
The scheduled maintenance has been completed.
Jan 2, 15:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 2, 09:00 EST
Scheduled -
We are preparing to move all Email Distribution Groups from our on-premises Exchange environment to the Microsoft 365 cloud environment. This is a critical step in our full cloud migration strategy and will ensure enhanced management, scalability, and integration with other Microsoft 365 services. Email Distribution Groups will be down during the maintenance window.
This maintenance will occur on Friday, January 2, 2026, at 9:00 a.m. until 3:00 p.m.
If you have any questions or concerns please contact the USG Service Desk at [email protected]
Dec 31, 10:21 EST
Resolved -
After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of network access at Savannah State University. The system should continue operating normally.
In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Jan 2, 08:36 EST
Monitoring -
Communications Consulting Group (CCG) reported power has been restored and Savannah State is back online.
No further interruptions are expected.
Jan 1, 18:04 EST
Identified -
Communications Consulting Group (CCG) is reporting they received an update from the campus that the data center does not have power. An electrician will be dispatched to address the issue.
Jan 1, 16:15 EST
Investigating -
Communications Consulting Group (CCG) is currently investigating reports of issues with PeachNet Network Services at Savannah State University. Affected users may be experiencing problems with access to the Network.
Additional information will be posted here as it becomes available.
Jan 1, 14:48 EST