Active Incident

Updated a few seconds ago

For detailed Network status please visit: sunet.se/tickets

Network




Operational


Box




Operational


eduID




Operational


eduroam




Operational


eduSign




Operational


Kaltura




Operational


Mailfilter-ng




Operational


Ping




Operational


SWAMID




Operational


SUNET Web




Operational


Survey




Operational


Zoom




Operational


SUNET Drive




Operational


SUNET Jira




Operational


RUT




Operational


BankID IdP




Operational


eduSeal




Operational


External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

SUNET Drive outageOperational

Incident Status

Operational

Components

SUNET Drive

Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI, HHS


January 10, 2026 06:12 CET
January 10, 2026 05:12 UTC
IDENTIFIED

SUNET Drive is currently unavailable due to power outage at the storage facility.

January 10, 2026 08:30 CET
January 10, 2026 07:30 UTC
MONITORING

The service is restored.
Kaltura metadata issuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Live streaming, Analytics, Transcoding, Mediaspace, REACH


October 17, 2025 18:02 CEST
October 17, 2025 16:02 UTC
INVESTIGATING

Att göra ändringar i Kalturas Custom Data-schema kan leda till att metadata kopplad till det schemat raderas.
Det verkar som att problemet endast uppstår vid vissa åtgärder (t.ex. när ett fält tas bort) och endast påverkar fält som innehåller specialtecken (t.ex. å, ö osv). Tills vidare rekommenderar vi att du inte gör några ändringar i befintliga Custom Data-scheman medan vi undersöker problemet. —— Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

October 17, 2025 18:21 CEST
October 17, 2025 16:21 UTC
INVESTIGATING

Ändrade påverkad infrastruktur

November 13, 2025 15:38 CET
November 13, 2025 14:38 UTC
IDENTIFIED

Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

1

Upcoming Maintenances

2

Active Incidents

1

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Scheduled Maintenance

Kaltura upgradePlanned Maintenance

Schedule

January 24, 2026 09:00 - 16:00 CET
January 24, 2026 08:00 - 15:00 UTC

Components

Kaltura

Locations

Live streaming, Analytics, Transcoding, Mediaspace, REACH

Description

Kaltura will be upgraded to new version. Expect up to 5 hours of downtime.

Locations

History (Last 7 days)

EduSign Signapp MaintenancePlanned Maintenance

Description

We will perform maintenance on signapp. The service will be unavailable some time within the allocated time window.


Components

eduSign


Locations

eduSign web


Schedule

January 15, 2026 17:00 - January 15, 2026 18:00 CET
January 15, 2026 16:00 - January 15, 2026 17:00 UTC


January 15, 2026 17:00 CET
January 15, 2026 16:00 UTC
UPDATE

Scheduled maintenance is starting.

January 15, 2026 18:00 CET
January 15, 2026 17:00 UTC
UPDATE

Scheduled maintenance is complete.