Welcome to the SMX Status Page

All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering Operational
90 days ago
100.0 % uptime
Today
Quarantine and Archiving Operational
90 days ago
100.0 % uptime
Today
SMX Portal Operational
Website Operational
SMX Service Desk Operational
Phoneline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Resolved - Adjustment to the Quarantine Self-Release notification emails:

You may notice that the SMX logo has been removed from the top of the quarantine self release emails . We found that the logo was not rendering correctly for users on Microsoft Outlook, causing display issues. To ensure the email remains clean, readable, and consistent across all platforms and devices, we have decided to remove the SMX logo from the top of all QSR emails.

All links and functionality within the email remain exactly the same.

Mar 30, 11:00 NZDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.