Update - We are continuing to investigate this issue.
Mar 30, 2026 - 22:41 UTC
Mar 30, 2026 - 22:41 UTC
Update - We still see some intermittent issues with the service, so we are continuing to investigate the ongoing issue and monitoring the fix deployed.
Mar 27, 2026 - 14:58 UTC
Mar 27, 2026 - 14:58 UTC
Update - Lumio is stable now and we will continue to monitor
Mar 25, 2026 - 22:41 UTC
Mar 25, 2026 - 22:41 UTC
Update - Lumio is stable now and we will continue to monitor
Mar 25, 2026 - 22:38 UTC
Mar 25, 2026 - 22:38 UTC
Update - We are continuing to investigate this issue.
Mar 25, 2026 - 21:05 UTC
Mar 25, 2026 - 21:05 UTC
Investigating - We are still experiencing occasional errors and performance slowdowns as a result of high service load. The team is currently investigating.
Mar 25, 2026 - 17:29 UTC
Mar 25, 2026 - 17:29 UTC
Update - We continue monitoring the situation after the fix released yesterday, making sure that the service is working as expected.
Mar 25, 2026 - 14:23 UTC
Mar 25, 2026 - 14:23 UTC
Monitoring - A fix has been deployed and we are continuing to monitor the results.
Mar 24, 2026 - 23:07 UTC
Mar 24, 2026 - 23:07 UTC
Investigating - Lumio is currently experiencing an intermittent issue preventing some users from using Lumio. Affected users may see a delay in loading Lumio or an error message: “website is temporarily unavailable”. We believe we have identified the cause and are working to resolve it.
Mar 24, 2026 - 20:06 UTC
Mar 24, 2026 - 20:06 UTC
Lumio
Degraded Performance
Access to premium features
Degraded Performance
AI Assist
Operational
Creating and editing lessons
Degraded Performance
Delivering lessons
Degraded Performance
Immersive Reader
Operational
Importing and exporting resources
Degraded Performance
Lesson Previews
Operational
Link sharing
Operational
LTI Integration
Operational
Purchasing Lumio subscription via credit card
Operational
Sign In
Degraded Performance
Students joining live lessons
Degraded Performance
Interactive Displays (iQ)
Operational
Sign In with SMART Account
Operational
Access to Lumio and collaborative features
Operational
Mirror (Screen Sharing)
Operational
SMART Mirror
Operational
Notebook
Operational
Collaborative activities
Operational
Entitlement activation
Operational
Image web search
Operational
Purchasing SMART Notebook Plus
Operational
Sign In
Operational
Upload to SMART account
Operational
Video web search
Operational
Admin Portal
Operational
Activating new subscription
Operational
Managing administrators
Operational
Managing organizations
Operational
Managing provisioned users
Operational
Sign In
Operational
Remote Management
Operational
Remote Management Service
Operational
SMART Control
Operational
Sign In
Operational
Web Portal
Operational
CAP Alerting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.