Welcome to SimpleTexting’s status page. Here you’ll find real-time information on system performance. If there are any service interruptions, we’ll post a note. Don’t hesitate to reach out to [email protected] with any questions.
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Operational
90 days ago
99.97
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
Incoming
Operational
90 days ago
100.0
% uptime
Today
Outgoing
Operational
90 days ago
100.0
% uptime
Today
MMS
Operational
90 days ago
100.0
% uptime
Today
Incoming
Operational
90 days ago
100.0
% uptime
Today
Outgoing
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Intercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further issues.
Thanks for your patience and understanding this afternoon!
Jan 9, 17:11 EST
Monitoring -
Intercom has informed us they have implemented a fix and are monitoring the results. Customers have reported they are now able to initiate live chats with SimpleTexting teams. We'll continue monitoring and close this incident once we're confident live chats are working as expected. We apologize for the inconvenience!
Jan 9, 16:00 EST
Investigating -
We’re investigating an issue with Intercom, which is preventing us from receiving customer support chats and emails. We’ll continue to monitor and update this page as we receive more information from Intercom. In the meantime, if you need assistance, please reach out to our customer support team at (866) 259-1887.
Jan 9, 15:03 EST