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Plivo
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Messaging API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
MMS API Operational
90 days ago
100.0 % uptime
Today
Powerpack SMS Operational
90 days ago
100.0 % uptime
Today
Powerpack MMS Operational
90 days ago
100.0 % uptime
Today
Verify API Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
PSTN Calls Operational
90 days ago
100.0 % uptime
Today
Client Calls (Browser & Mobile) ? Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Endpoint calls (SIP) Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Answering Machine detection Operational
90 days ago
100.0 % uptime
Today
CDR (Call Detail Records) Operational
Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Messaging API Operational
90 days ago
100.0 % uptime
Today
Longcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Toll-free SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
MMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
SMS, Mexico & South America Operational
90 days ago
100.0 % uptime
Today
SMS, Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Voice API Operational
90 days ago
99.86 % uptime
Today
Voice, North America Operational
90 days ago
99.18 % uptime
Today
Voice, South America Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, North America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, South America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Europe Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Asia Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Africa Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Oceania Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
PHLO Operational
90 days ago
100.0 % uptime
Today
Account & Phone Number APIs Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration in US Region Mar 30, 2025 11:30-15:30 UTC
Dear Valued Customer,

One of our campaign registry partners is performing planned maintenance on their service, which may cause delays in execution of linking and unlinking number in US Region.


When is the maintenance?
30th March 2025 11:30 - 30th March 2025 15:30 UTC
30th March 2025 04:30 - 30th March 2025 08:30 PST

What services will be affected?
10DLC

What is the impact?
Delay in execution of linking and unlinking number.


Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted on Mar 14, 2025 - 09:06 UTC
System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Past Incidents
Mar 14, 2025

No incidents reported today.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025
Intermittent Outbound PSTN Call Failures in France
Resolved - This incident has been resolved.
Mar 11, 15:23 UTC
Investigating - Dear Valued Customer,

We are currently experiencing intermittent call failures impacting outbound PSTN calls that are originating and terminating in France. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
Mar 11, 15:00 UTC
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region
Completed - The scheduled maintenance has been completed.
Mar 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 14:00 UTC
Scheduled - Dear Valued Customer,

One of our carrier in Singapore is performing planned maintenance on their service which might impact Inbound and Outbound calls on the Singapore domestic routes. Calls originating from International Caller IDs towards Singapore will not be impacted.

When is the maintenance?
3rd March 2025 14:00 - 3rd March 2025 17:00 UTC
3rd March 2025 06:00 - 3rd March 2025 09:00 PST

What services will be affected?
Inbound/Outbound Calls

What is the impact?
Inbound and outbound calls on the Singapore domestic routes would be impacted.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#86062
Feb 12, 03:44 UTC
Delay in processing 10DLC Campaign requests
Resolved - This incident has been resolved.
Mar 3, 14:13 UTC
Investigating - Dear Valued Customer,

One of our carrier partners is currently experiencing delays in provisioning new campaigns. This may impact new 10DLC campaign registrations, which may cause issues when linking numbers to your 10DLC campaign. Please note that existing campaigns will not be affected.

We are actively working with our carrier partner to resolve this issue as quickly as possible.

If you have any questions, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
#88020
Mar 3, 04:47 UTC
Mar 2, 2025

No incidents reported.

Mar 1, 2025
Delay in processing 10DLC Campaign requests
Resolved - This incident has been resolved.
Mar 1, 19:34 UTC
Investigating - Dear Valued Customer,

One of our carrier partners is currently experiencing delays in provisioning new campaigns. This may impact new 10DLC campaign registrations, which may cause issues when linking numbers to your 10DLC campaign. Please note that existing campaigns will not be affected.

We are actively working with our carrier partner to resolve this issue as quickly as possible.

If you have any questions, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
#87927
Mar 1, 16:19 UTC
Feb 28, 2025
Delay in processing 10DLC Campaign requests
Resolved - This incident has been resolved.
Feb 28, 13:57 UTC
Investigating - Dear Valued Customer,

One of our carrier partners is currently experiencing delays in provisioning new campaigns. This may impact new 10DLC campaign registrations, which may cause issues when linking numbers to your 10DLC campaign. Please note that existing campaigns will not be affected.

We are actively working with our carrier partner to resolve this issue as quickly as possible.

If you have any questions, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
#87766
Feb 28, 04:00 UTC
Intermittent Inbound SMS and MMS Delivery failures towards US and Canada
Resolved - This incident has been resolved.
Feb 28, 08:06 UTC
Update - We are continuing to investigate this issue.
Feb 25, 05:46 UTC
Update - We are continuing to investigate this issue.
Feb 22, 07:21 UTC
Investigating - Dear Valued Customer,

We are currently experiencing intermittent issues affecting inbound SMS and MMS delivery to the US and Canada. All other services remain fully operational.

Our team is actively investigating and working to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Feb 21, 19:14 UTC
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