Google Pay processing issue
Investigating - We are currently experiencing an issue with Google Pay Processing . Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
Mar 19, 2025 - 11:01 SAST

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Uptime over the past 90 days. View historical uptime.
Peach card processing platform Operational
90 days ago
99.97 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.99 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
99.98 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.99 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
99.97 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
99.84 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
99.84 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Nedbank Planned Maintenance Apr 6, 2025 22:00 - Apr 7, 2025 03:00 SAST

Scheduled - Nedbank will be conducting a scheduled network maintenance on Sunday, April 6 2025, starting at 22:00PM to Monday, April 7 2025 03:00AM . There may be minor network disruptions during the maintenance window.

If you have any questions or concerns, please contact [email protected] or your account manager.
Apr 04, 2025 - 16:16 SAST

M-pesa system maintenance Apr 7, 2025 00:00-00:30 SAST

M-pesa will be conducting a scheduled system maintenance on Monday 7 April from 00.00AM to 00:30AM SAT. During the maintenance period all M-pesa services will be available intermittently.

If you have any questions or concerns, please contact [email protected] or your account manager.
Posted on Apr 06, 2025 - 07:58 SAST
Apr 6, 2025
Capitec Pay scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 6, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:00 SAST
Scheduled - Capitec Pay will be performing planned maintenance on Capitec failover from 01:00 to 04:00 on Sunday, 06 April 2025. There will be total downtime and all Capitec Pay transactions will be affected during the maintenance.

If you have any questions or concerns, please contact [email protected] or your account manager.
Apr 2, 10:18 SAST
Apr 5, 2025

No incidents reported.

Apr 4, 2025
Mpesa downtime
Resolved - This incident has been resolved.
Apr 4, 17:41 SAST
Monitoring - We are noticing recovery of Mpesa transactions. We will keep monitoring the results.
Apr 4, 17:11 SAST
Investigating - Please note we are currently seeing intermittent downtime with Mpesa transactions. The team is investigating, and we will keep you updated as they progress.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
Apr 4, 14:04 SAST
Capitec Degraded Performance
Resolved - This incident has been resolved.
Apr 4, 17:38 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 4, 16:25 SAST
Investigating - Capitec is currently experiencing issues with their app, this is affecting both Cards and Capitec Pay. The team is investigating, and we will keep you updated as they progress.

We apologise for any inconvenience caused and will continue to update this status page as they make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
Apr 4, 11:57 SAST
Sandbox payout planned maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 16:30 SAST
Scheduled - Peach Payouts service provider will be performing planned maintenance on sandbox environment on Sunday afternoon, 16 February 2025. The system might be down intermittently for the duration of the maintenance.

In the event that you are making use of FTP, you will be affected and you will require new FTP credentials for the feature. Kindly reach out to [email protected] to obtain new credentials.

If you have any questions or concerns, please contact [email protected] or your account manager.
Feb 13, 15:27 SAST
Capitec Pay payment issues
Resolved - This incident has been resolved.
Apr 4, 06:52 SAST
Investigating - Capitec Pay is currently experiencing intermittent timeout issues, and customers may be unable to complete payments. The team is investigating, and we will keep you updated as they progress.

We apologise for any inconvenience caused and will continue to update this status page as they make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
Apr 3, 15:45 SAST
Peach Payments Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 00:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 23:00 SAST
Scheduled - We will be performing essential infrastructure updates from 23:00PM, 3 April 2025 to 00:00AM, 4 April 2025 to improve the reliability of our systems.
No downtime is expected. Some services may experience brief interruptions during the update.

If you have any questions or concerns, please contact [email protected] or your account manager.
Apr 3, 15:55 SAST
Apr 3, 2025
Apr 2, 2025
Service degradation - Monitoring
Resolved - This incident has been resolved.
Apr 2, 21:57 SAST
Update - We are continuing to monitor for any further issues.
Apr 2, 21:21 SAST
Monitoring - We're seeing intermittent authorization failures for customers with ABSA merchant accounts on instore and e-commerce card payments.
Service is currently restored, and we will continue monitoring.


Please contact support - [email protected] or your KAM.
Apr 2, 21:18 SAST
Flash 1ForYou planned system update
Completed - The scheduled maintenance has been completed.
Apr 2, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 01:00 SAST
Scheduled - 1ForYou will be performing scheduled maintenance from 01:00 to 05:00 on Wednesday, 2 April.

During this time, the system will be down temporarily.

If you have any questions or concerns, please contact [email protected] or your account manager.
Mar 31, 11:30 SAST
Apr 1, 2025
Peach Payments Dashboard Login Issue
Resolved - Please note that we have resolved an issue whereby users were unable to login to the Peach Payments Dashboard via the Magic Link.
Users were still able to make use of the username/password login.

Issue reported: 11:22 SAST

Issue resolved: 12:04 SAST

Should you have any queries in this regard, please email [email protected], or contact your Account Manager.
Apr 1, 12:33 SAST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
TymeBank CB database planned maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 00:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 SAST
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 16:19 SAST
Scheduled - TymeBank will be performing planned maintenance on their core banking database from 22:00 to 00:00 (midnight) on Sunday, 23 March. The system will be down intermittently for the duration of the maintenance as services will be restarted throughout.

If you have any questions or concerns, please contact [email protected] or your account manager.
Mar 20, 16:18 SAST
Mar 23, 2025
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