All Systems Operational

Uptime over the past 90 days. View historical uptime.
myDevices Dashboard Operational
90 days ago
100.0 % uptime
Today
Console Portal Operational
90 days ago
100.0 % uptime
Today
Authentication & SSO Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
E-mail Alerts Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
API Service Operational
90 days ago
100.0 % uptime
Today
Streaming Operational
90 days ago
100.0 % uptime
Today
Device Connectivity Operational
90 days ago
100.0 % uptime
Today
Device History Operational
90 days ago
100.0 % uptime
Today
LoRaWAN Network Operational
90 days ago
100.0 % uptime
Today
Azure - Europe Central Network Operational
90 days ago
100.0 % uptime
Today
Azure - Asia Network Operational
90 days ago
100.0 % uptime
Today
Azure - Australia Network Operational
90 days ago
100.0 % uptime
Today
Azure - US East Operational
90 days ago
100.0 % uptime
Today
UDP Endpoint LNS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 26, 2026

No incidents reported today.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
Authentication Service Degradation
Postmortem - Read details
Feb 21, 08:53 UTC
Resolved - ## Timeline

**07:00 UTC - Issue detected**
The authentication service began experiencing failures due to database connectivity issues caused by elevated CPU on the shared database server from unrelated workloads.

**07:04 UTC - Service degraded**
All authentication requests began failing, including user logins, token grants, and token refreshes.

**07:15 UTC - Investigation started**
Engineering identified the root cause as database connection pool exhaustion following the database instability. The Kubernetes health checks were causing the service to restart repeatedly before it could recover.

**08:00 UTC - Remediation applied**
Health check thresholds were adjusted and the database connection pool was resized to handle the backlog of queued requests.

**~09:30 UTC - Service restored**
The authentication service stabilized and resumed normal operation. No further restarts observed.
Feb 21, 07:00 UTC
Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

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