Update - We are continuing to investigate this issue.
Feb 13, 2026 - 10:55 GMT-03:00
Investigating - Actualmente estamos experimentando lentitud general en la navegación de la plataforma. Estamos tomando las acciones necesarias para solucionar esta situación. Informaremos cualquier novedad.
Feb 13, 2026 - 10:32 GMT-03:00
Aplicación
Degraded Performance
90 days ago
99.99
% uptime
Today
Interfaz web
Degraded Performance
90 days ago
99.98
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Integraciones vía API
Degraded Performance
90 days ago
100.0
% uptime
Today
Amazon Web Services
Operational
90 days ago
100.0
% uptime
Today
Webhooks
Operational
90 days ago
100.0
% uptime
Today
Certificados SSL
Operational
90 days ago
100.0
% uptime
Today
Recursos
Degraded Performance
90 days ago
100.0
% uptime
Today
Documentación técnica
Operational
90 days ago
100.0
% uptime
Today
Servicios de soporte
Operational
90 days ago
100.0
% uptime
Today
Sitio web "multivende.com"
Degraded Performance
90 days ago
100.0
% uptime
Today
Acciones masivas
Operational
90 days ago
99.97
% uptime
Today
Generación de archivos
Operational
90 days ago
100.0
% uptime
Today
Procesamiento de archivos
Operational
90 days ago
99.94
% uptime
Today
Generación de reportes
Operational
90 days ago
100.0
% uptime
Today
Carga de imágenes
Operational
90 days ago
99.94
% uptime
Today
Creación de productos
Operational
90 days ago
99.99
% uptime
Today
Todos los canales de venta
Operational
90 days ago
99.94
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Sincronización de productos
Operational
90 days ago
99.99
% uptime
Today
Todos los canales de venta
Operational
90 days ago
99.94
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Sincronización de inventario
Operational
90 days ago
99.99
% uptime
Today
Todos los canales de venta
Operational
90 days ago
99.94
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Sincronización de precios y campañas
Operational
90 days ago
99.99
% uptime
Today
Todos los canales de venta
Operational
90 days ago
99.94
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Registro de órdenes
Operational
90 days ago
99.99
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace. - Mercado Libre
Operational
90 days ago
99.95
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Cambio de estado de las órdenes
Operational
90 days ago
99.99
% uptime
Today
Todos los canales de venta
Operational
90 days ago
99.94
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Generación de etiquetas/guías de despacho
Operational
90 days ago
99.99
% uptime
Today
Todos los canales de venta
Operational
90 days ago
99.94
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Alas
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Chilexpress
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Envíame
Operational
90 days ago
100.0
% uptime
Today
Operador logístico - Shipit
Operational
90 days ago
100.0
% uptime
Today
Auditorías
Operational
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Amazon
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Coppel
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Dafiti
Operational
90 days ago
100.0
% uptime
Today
Marketplace - falabella.com
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Linio
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Liverpool
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Walmart
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Adobe Commerce
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Jumpseller
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Mercado Shops
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - PrestaShop
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - Shopify
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - WooCommerce
Operational
90 days ago
100.0
% uptime
Today
Carga de documentos de facturación/documentos tributarios
Operational
90 days ago
100.0
% uptime
Today
Todos los canales de venta
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Mercado Libre
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Paris
Operational
90 days ago
100.0
% uptime
Today
Marketplace - Ripley
Operational
90 days ago
100.0
% uptime
Today
Plataforma de eCommerce - VTEX
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
- El acceso a la plataforma estará inhabilitado. - Las integraciones vía API con Multivende recibirán códigos de error HTTP 500 a todos sus requests. - No realizaremos sincronización de stock, precios, productos y órdenes durante este lapso de tiempo. Podrás seguir vendiendo en todo momento del proceso y una vez restablecido el sistema, tus ventas y stock se resincronizarán de forma automática. Si tienes dudas, por favor contacta a nuestro equipo de soporte a través del siguiente link: https://multivendehelp.zendesk.com/hc/es-419/requests/new
Resolved -
Los inconvenientes asociados con la generación de etiquetas de despacho en el Marketplace Paris ya fueron solucionados y todos los servicios asociados están funcionando con normalidad. Saludos, Equipo Multivende.
Feb 17, 13:34 GMT-03:00
Investigating -
Actualmente, el canal Paris está presentando inconvenientes en la generación de etiquetas de despacho dentro del Marketplace, lo que impide su emisión desde Multivende. Ya escalamos la situación con el Marketplace y estamos trabajando en conjunto para solucionar ésta situación, informaremos cualquier novedad.
Feb 17, 09:44 GMT-03:00
Feb 16, 2026
No incidents reported.
Feb 15, 2026
No incidents reported.
Feb 14, 2026
No incidents reported.
Feb 13, 2026
Unresolved incident: Multivende: Lentitud general de la plataforma.
Resolved -
Los inconvenientes asociados al retraso en el registro de ventas en el Marketplace de Mercado Libre ya fueron solucionados. Actualmente, todos los servicios relacionados se encuentran operando con normalidad.
En caso de que alguna venta aún no se refleje en el Multivende, esta será registrada durante el transcurso de la tarde.
Saludos, Equipo Multivende.
Feb 11, 13:43 GMT-03:00
Monitoring -
Ya implementamos las medidas necesarias para solucionar el retraso en el registro de órdenes de Mercado Libre. Las ventas ya comenzaron a ingresar con normalidad.
Continuaremos monitoreando el comportamiento para asegurarnos de que la situación no se repita.
Feb 11, 11:20 GMT-03:00
Investigating -
Estamos presentando retraso en el registro de órdenes de Mercado Libre.
Debes dirigirte al canal, y generar las etiquetas de despacho directamente mientras solventamos la incidencia para no retrasar el despacho de tus pedidos.
Nos encontramos tomando acciones para mitigar el impacto y les informaremos ante cualquier novedad.
Feb 11, 07:50 GMT-03:00
- El acceso a la plataforma estará inhabilitado. - Las integraciones vía API con Multivende recibirán códigos de error HTTP 500 a todos sus requests. - No realizaremos sincronización de stock, precios, productos y órdenes durante este lapso de tiempo. Podrás seguir vendiendo en todo momento del proceso y una vez restablecido el sistema, tus ventas y stock se resincronizarán de forma automática. Si tienes dudas, por favor contacta a nuestro equipo de soporte a través del siguiente link: https://multivendehelp.zendesk.com/hc/es-419/requests/new