iSAMS Ltd Status

All Systems Operational

Hosting Infrastructure Operational

London (UK) Data Centre Operational

Southeast Asia Data Centre Operational

Internal Applications & Services Operational

Company Website (Public) Operational

Developer Portal (iSAMS Identity Required) Operational

Documentation Portal (Public) Operational

Marketplace API & Website (Public) Operational

Management API (Private) Operational

Remote Access API & Website (iSAMS Identity Required) Operational

Update System API & Website (Private) Operational

3rd Party Services (Application) Operational

Cloud SMTP Service (Outbound) Operational

Push Notification Services (Apple & Google) Operational

SMS Gateway (EU & ROW Inbound) Operational

SMS Gateway (US Inbound & Outbound) Operational

3rd Party Services (Operations) Operational

Central CRM API (Private) Operational

Finance Portal & API (Private) Operational

iCommunity Portal (iSAMS Identity Required) Operational

Ideas Portal (iSAMS Identity Required) Operational

Identity Portal (iSAMS Identity Required) Operational

Infrastructure Monitoring Service Operational

Webinar Service Operational

iUniversity Operational

3rd Party Services (Support) Operational

Online Chat Operational

Telephony (Inbound & Outbound Calls & Recordings) Operational

Support Website Operational

Agent Interface Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Live Sessions

Fetching

Past Incidents

Mar 31, 2026

No incidents reported today.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

Legacy Portal Down for Users on v26.3.16.3

Resolved - This incident has been resolved.
Mar 17, 15:22 GMT

Monitoring - Dear customers,

Our team has confirmed that an iSAMS release was deployed last night, and customers who have already adopted it are affected. To prevent further issues, the release has been cancelled. An emergency release is being prepared to resolve the problem and will be deployed as soon as possible.
Mar 17, 15:21 GMT

Update - We are continuing to investigate this issue.
Mar 17, 14:31 GMT

Investigating - Dear Customers,

We are aware of an issue with the Legacy Portal being down. This is currently affecting users who were on the latest release v26.3.16.3. Our Development team are actively working on a solution to bring this service back online as a matter of urgency.

We are sorry for the issues you may be experiencing, we will share updates through our Service Status Page (https://status.isams.com/) with any new information that becomes available.
Mar 17, 14:17 GMT