[Ghana] Service Alert: Intermittent Delays on GHS Deposits and Withdrawals
Identified - Dear Valued Customer,

Some users may experience temporary timeouts when making GHS payments or receiving payouts due to an issue with an external service provider. We are actively investigating the situation and pushing for a speedy fix. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 13, 2026 - 11:05 UTC
[Ivory Coast] Service Alert: Mobile Money Collection Issues
Identified - Dear Valued Customer,

We are aware of an issue impacting mobile money collection in Ivory Coast. This is due to a disruption with an external partner. We are investigating the matter and working with them on a quick solution. We apologize for any inconvenience.

Affected Services:
Affected Markets: Cote D'ivoire
May 14, 2026 - 06:20 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational
Flutterwave for Business Operational
Flutterwave Sign-up Operational
Flutterwave API Operational
Dashboard Operational
Virtual Cards Operational
Settlements Operational
Chargebacks Operational
Bill Payments (Airtime) Operational
Bill Payments (Cable TV) Operational
Flutterwave Collections Partial Outage
Checkout JS Partial Outage
Collections APIs Operational
Virtual Account Numbers Operational
USSD Collections Operational
Flutterwave Payouts Operational
Payouts APIs Operational
Flutterwave Store Operational
Merchant Stores Operational
Flutterwave Offline Operational
Point of Sale - POS Operational
Agency App Operational
Remittance Products Operational
SendApp Operational
Swap Operational
Tuition Operational
Shared Services Operational
Bank Verification Number (BVN) Operational
OTP Services Operational
SMS service Operational
Servman Operational
Integration Tester Operational
Flutterwave Infrastructure Operational
Windows Server Group Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 13, 2026
[Nigeria] Service Restored: NGN Payout Issues
Resolved - We are pleased to inform you that the disruptions with NGN payouts due to an issue from our partner network has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 13, 12:57 UTC
Identified - Dear Valued Customer,

Some users may experience temporary disruptions with NGN payouts due to an issue from our partner network. Our team is investigating the situation and working on a fast resolution. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 13, 11:07 UTC
Jun 12, 2026
[Ghana] Service Restored: Mobile Money Collection Delays
Resolved - We are pleased to inform you that the issue with one of our external payment providers, which caused delays with some collections has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 12, 17:27 UTC
Identified - Dear Valued Customer,

We are currently experiencing an issue with one of our external payment providers, which is causing delays with some collections. Our team is actively working with them to resolve this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 12, 14:51 UTC
Jun 11, 2026
[Egypt] Service Restored: Payment Collection Disruption
Resolved - We are pleased to inform you that the issue with payment collections due to a service disruption with our external vendor has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets:
Jun 11, 13:50 UTC
Identified - Dear Valued Customer,

Some users may experience trouble with payment collections due to a service disruption with our external vendor. Our team is already looking into it and working on a resolution. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets:
Jun 11, 09:14 UTC
Jun 10, 2026
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - Dear Valued Customer,

We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 10:34 UTC
Identified - Dear Valued Customer,
We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya.
Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 09:35 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - Dear Valued Customer,

We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 10:34 UTC
Identified - Dear Valued Customer,
We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya.
Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 09:35 UTC
[Ghana] Service Restored: Delayed Payouts
Resolved - We are pleased to inform you that the issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 10, 06:55 UTC
Identified - Dear Valued Customer,

We are experiencing a temporary issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana. Our team is actively working with them to resolve this as quickly as possible.

Affected Services:
Affected Markets: Ghana
Jun 10, 06:22 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:42 UTC
Identified - Dear Valued Customer,

We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:18 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:42 UTC
Identified - Dear Valued Customer,

We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Kenya
Jun 10, 06:18 UTC
[Kenya] Service Restored: Temporary Payment and Transfer Delays
Resolved - We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jun 10, 06:24 UTC
Identified - Dear Valued Customer,

We are currently experiencing a payment processing issue with one of our network providers in Uganda. Because of this, some deposits may fail or take longer than usual to reflect. Our team is actively investigating the issue to get things back to normal.
We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Uganda
Jun 9, 22:02 UTC
Jun 9, 2026
Ghana: Service Restored: Account Generation Delays
Resolved - We are pleased to inform you that the issue with generating static or dynamic accounts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 9, 08:40 UTC
Identified - Dear Valued Customer,

We are currently experiencing technical issues with one of our partner banks. As a result, some users may have trouble generating static or dynamic bank accounts. Our team is actively investigating the issue to get things back to normal. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 9, 06:39 UTC
[Senegal] Service Restored: Mobile Money Processing Issues
Resolved - We are pleased to inform you that the delays experienced with some Senegal mobile money transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Jun 9, 06:13 UTC
Identified - Dear Valued Customer,

We are experiencing temporary delays with some Senegal mobile money transactions due to an issue with our local partner. Our team is actively working with them to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Senegal
Jun 8, 19:03 UTC
[Senegal] Service Restored: Mobile Money Processing Issues
Resolved - We are pleased to inform you that the delays experienced with some Senegal mobile money transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Jun 9, 06:13 UTC
Identified - Dear Valued Customer,

We are experiencing temporary delays with some Senegal mobile money transactions due to an issue with our local partner. Our team is actively working with them to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Senegal
Jun 8, 19:03 UTC
Jun 8, 2026
[Ghana] Service Restored: Mobile Money Delays
Resolved - We are pleased to inform you that the delays with collections and payouts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 8, 22:43 UTC
Identified - Dear Valued Customer,

We are currently experiencing a technical issue with one of our external partners in Ghana. Because of this, some users may notice delays with collections and payouts. Our team is actively working with the provider to fix this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 8, 16:54 UTC
Service Restored: Delayed Merchant Settlements
Resolved - We are pleased to inform you that the delays with merchant settlements due to a system issue has been successfully resolved.

We thank you for your patience and understanding.


Affected Services:
Affected Markets:
Jun 8, 22:42 UTC
Update - Dear Valued Customer,

Please be advised that we are still experiencing delays with merchant settlements. Our engineering team is actively working to resolve the issue and restore full services as quickly as possible.

We sincerely apologize for any inconvenience this may cause and will provide a further update as soon as more information becomes available. Thank you for your continued patience and understanding.

Affected Services:
Affected Markets:
Jun 3, 12:33 UTC
Identified - Dear Valued Customer,

We are currently experiencing delays with merchant settlements due to a brief system issue. Our team is already working hard to clear the backlog and process your funds as quickly as possible. We are very sorry for the delay and appreciate your patience.

Affected Services:
Affected Markets:
May 29, 07:52 UTC
[Zambia] Service Restored: Intermittent Failures on Payment Collections
Resolved - We are pleased to inform you that the issue with one of our external payment providers, which affected collections for some customers in Zambia has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Zambia
Jun 8, 00:37 UTC
Identified - Dear Valued Customer,

We are experiencing a temporary issue with one of our external payment providers, which may affect collections for some customers in Zambia. Our team is investigating the matter and working closely with the provider to fix it quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Zambia
Jun 7, 06:07 UTC
[Nigeria] Service Restored: Intermittent Card Transaction Issues
Resolved - We are pleased to inform you that the intermittent issues with card transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 8, 00:33 UTC
Identified - Dear Valued Customer,

We are currently experiencing intermittent issues with card transactions due to a disruption with one of our external payment partners. As a result, some users may encounter failed payments. Our team is actively investigating this with the provider to get everything working smoothly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 6, 14:13 UTC
Jun 7, 2026
Jun 6, 2026
Jun 5, 2026
[Nigeria] Service Restored: Intermittent Delays on NGN Bank Transfers
Resolved - We are pleased to inform you that the intermittent timeouts with NGN payouts due to a temporary issue with our external payment partner has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 5, 17:10 UTC
Identified - Dear Valued Customer,

We are currently experiencing intermittent timeouts with NGN payouts due to a temporary issue with our external payment partner. Some transactions may fail or take longer than usual, but our team is actively working with them to resolve this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 5, 16:12 UTC
[Nigeria] Service Restored: Intermittent Card Transaction Issues
Resolved - We are pleased to inform you that the intermittent issues with card transactions due to a disruption with one of our external payment partners has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 5, 10:54 UTC
Identified - Dear Valued Customer,

We are currently experiencing intermittent issues with card transactions due to a disruption with one of our external payment partners. As a result, some users may encounter failed payments. Our team is actively investigating this with the provider to get everything working smoothly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 5, 08:07 UTC
Jun 4, 2026

No incidents reported.

Jun 3, 2026
[Nigeria] Service Restored: Issues with USSD Collections
Resolved - We are pleased to inform you that the disruption affecting USSD collections due to a glitch with our third-party provider has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 3, 10:40 UTC
Identified - Dear Valued Customer,

We are currently experiencing a disruption affecting USSD collections due to a glitch with our third-party provider. Some users may experience failed transactions at this time, Our team is actively investigating to get this fixed. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 2, 16:38 UTC
[Nigeria] Service Restored: Name Enquiry Service Interruption
Resolved - We are pleased to inform you that the issue causing disruptions to Name Enquiry service has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Jun 3, 10:37 UTC
Identified - Dear Valued Customer,

An unexpected issue with an external partner is causing disruptions to Name Enquiry service. This error is only impacting a portion of our users right now. We are investigating the cause and pushing for a speedy resolution. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Jun 3, 08:11 UTC
[Ghana] Service Restored: Disruptions to Account Generation Services
Resolved - We are pleased to inform you that the issue affecting the creation of new static and dynamic accounts has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Jun 3, 10:08 UTC
Identified - Dear Valued Customer,

We are currently experiencing an issue with a third-party partner that is affecting the creation of new static and dynamic accounts. Due to this, some users may see delays or errors when trying to generate virtual accounts. Our team is working closely with the provider to fix this as quickly as possible.

We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ghana
Jun 3, 08:15 UTC
Jun 2, 2026
[Uganda] Service Restored: Delayed Mobile Money Payouts
Resolved - We are pleased to inform you that the issue with our external payment provider in Uganda has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Jun 2, 06:06 UTC
Identified - Dear Valued Customer,

We are experiencing a technical issue with our external payment provider in Uganda, which is causing delayed payouts. Some users may face failed or pending transactions at this time. Our team is investigating the issue to get everything back to normal as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Uganda
Jun 1, 17:41 UTC
Jun 1, 2026
[Ivory Coast] Service Alert: Temporary Mobile Money Disruption
Resolved - Affected Services:
Affected Markets: Ivory Coast
Jun 1, 17:43 UTC
Identified - Dear Valued Customer,

We are currently facing an issue with our external payment partner in Ivory Coast, which is affecting mobile money transactions for some users. Our team is investigating the cause and working on a quick fix. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Ivory Coast
Jun 1, 14:12 UTC
[Senegal] Service Restored: XOF Payout Disruptions
Resolved - We are pleased to inform you that the issues with XOF Payouts in Senegal due to a disruption with an external partner has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal
Jun 1, 14:18 UTC
Identified - Dear Valued Customer,

We are currently experiencing issues with XOF Payouts in Senegal due to a disruption with an external partner. Some users may face transaction delays. Our team is actively working with the provider to resolve this quickly. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Senegal
May 21, 11:34 UTC
[Cameroon] Service Restored: Mobile Money Disruption
Resolved - We are pleased to inform you that the mobile money disruption experienced by some Users in Cameroon has been successfully resolved.

We thank you for your patience and understanding.


Affected Services:
Affected Markets: Cameroun
Jun 1, 14:15 UTC
Identified - Dear Valued Customer,

We are experiencing a service alert in Cameroon due to a technical issue with a local network provider. This may cause transaction failures for some of our users. Our team is investigating the matter to restore full service as soon as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Cameroun
May 29, 14:37 UTC
[Cameroon] Service Restored: Mobile Money Disruption
Resolved - We are pleased to inform you that the mobile money disruption experienced by some Users in Cameroon has been successfully resolved.

We thank you for your patience and understanding.


Affected Services:
Affected Markets: Cameroun
Jun 1, 14:15 UTC
Identified - Dear Valued Customer,

We are experiencing a service alert in Cameroon due to a technical issue with a local network provider. This may cause transaction failures for some of our users. Our team is investigating the matter to restore full service as soon as possible. We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Cameroun
May 29, 14:37 UTC
[Kenya] Service Restored: KES Payout Delays
Resolved - We are pleased to inform you that the issue with KES payouts have been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 1, 14:11 UTC
Identified - Dear Valued Customer,

We are currently facing an issue with one of our third-party payment providers, which may affect KES payouts for some users. Our team is investigating and working quickly on a fix.

We apologize for the inconvenience and thank you for your patience

Affected Services:
Affected Markets: Kenya
Jun 1, 08:27 UTC
[Kenya] Service Restored: KES Payout Delays
Resolved - We are pleased to inform you that the issue with KES payouts have been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya
Jun 1, 14:11 UTC
Identified - Dear Valued Customer,

We are currently facing an issue with one of our third-party payment providers, which may affect KES payouts for some users. Our team is investigating and working quickly on a fix.

We apologize for the inconvenience and thank you for your patience

Affected Services:
Affected Markets: Kenya
Jun 1, 08:27 UTC
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

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