We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on May 3rd, 2026. You may experience delays in processing and\/or an increase in rejections during this window.<\/p>\n"},{"title":"[Resolved] ACH credits experiencing delays","link":"https:\/\/status.checkbook.io\/issues\/2026-01-06-ach-delay\/","pubDate":"Tue, 06 Jan 2026 08:26:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2026-01-06-ach-delay\/","category":"2026-01-16 11:22:00","description":"
Resolved<\/em> - ACH delivery timelines have been resolved \n (11:22 UTC \u2014 Jan 16)<\/span>\n\n<\/p>\n Investigating<\/em> - Service disruption of ACH credits: a subset of ACH credits are experiencing a processing delay that may impact delivery timelines for some payments.<\/p>\n We are actively working with our banking partners to expedite the file processing and ensure credits are processed as quickly as possible.<\/p>\n\n (08:26 UTC \u2014 Jan 6)<\/span>\n\n\n"},{"title":"Scheduled infrastructure maintenance","link":"https:\/\/status.checkbook.io\/issues\/2025-05-04-scheduled-maintenance\/","pubDate":"Sun, 04 May 2025 08:22:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2025-05-04-scheduled-maintenance\/","category":{},"description":" We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on May 4th, 2025. You may experience delays in processing and\/or an increase in rejections during this window.<\/p>\n"},{"title":"[Resolved] Dashboard and Recipient Experience Loading Issues","link":"https:\/\/status.checkbook.io\/issues\/2025-04-18-dashboard-loading-issues\/","pubDate":"Fri, 18 Apr 2025 17:05:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2025-04-18-dashboard-loading-issues\/","category":"2025-04-18 17:30:00","description":" Resolved<\/em> - All systems and full functionality restored. \n (17:30 UTC \u2014 Apr 18)<\/span>\n\n<\/p>\n Monitoring<\/em> - A preliminary fix has been released, which has restored functionality for users. Our team is continuing to monitor the situation. \n (17:30 UTC \u2014 Apr 18)<\/span>\n\n<\/p>\n Investigating<\/em> - Partial site outage: Dashboard and recipient experience pages affected. (all API endpoints, core payment system and processing working as scheduled ). \n (17:05 UTC \u2014 Apr 18)<\/span>\n\n<\/p>\n"},{"title":"Scheduled infrastructure maintenance","link":"https:\/\/status.checkbook.io\/issues\/2025-02-09-scheduled-maintenance\/","pubDate":"Sun, 09 Feb 2025 11:57:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2025-02-09-scheduled-maintenance\/","category":{},"description":" We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on February 9th, 2025. You may experience delays in processing and\/or an increase in rejections during this window.<\/p>\n"},{"title":"[Resolved] Instant pay is experiencing issues","link":"https:\/\/status.checkbook.io\/issues\/2024-07-12-instant-pay-issues\/","pubDate":"Fri, 12 Jul 2024 15:17:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2024-07-12-instant-pay-issues\/","category":"2024-07-12 21:03:00","description":" Update<\/em> - All push to card payments are fully operational, and delayed payments have been processed. \n (21:03 UTC \u2014 Jul 12)<\/span>\n\n<\/p>\n Investigating<\/em> - Service disruption of instant pay (push to card) payments as of 2:06pm PDT: all push to card payments are experiencing a processing delay\n\n (15:17 UTC \u2014 Jul 12)<\/span>\n\n<\/p>\n"},{"title":"Scheduled infrastructure maintenance","link":"https:\/\/status.checkbook.io\/issues\/2024-04-14-scheduled-maintenance\/","pubDate":"Thu, 07 Mar 2024 03:32:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2024-04-14-scheduled-maintenance\/","category":{},"description":" We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on April 14th, 2024. You may experience delays in processing and\/or an increase in rejections during this window.<\/p>\n"},{"title":"Scheduled database maintenance","link":"https:\/\/status.checkbook.io\/issues\/2024-01-21-scheduled-maintenance\/","pubDate":"Sun, 21 Jan 2024 07:00:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2024-01-21-scheduled-maintenance\/","category":{},"description":" We will be performing database maintenance from 02:00 AM ET to 06:00 AM ET on January 21st, 2024. You will experience delays in processing and\/or an increase in rejections during this scheduled outage.<\/p>\n"},{"title":"Scheduled database maintenance","link":"https:\/\/status.checkbook.io\/issues\/2023-12-10-scheduled-maintenance\/","pubDate":"Sun, 10 Dec 2023 07:00:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2023-12-10-scheduled-maintenance\/","category":{},"description":" Cancelled<\/em> -\nDatabase maintenance has been postponed. \n (17:31 UTC \u2014 Nov 17)<\/span>\n\n<\/p>\n We will be performing database maintenance from 02:00 AM ET to 06:00 AM ET on December 10th, 2023. You will experience delays in processing and\/or an increase in rejections during this scheduled outage.<\/p>\n"},{"title":"[Resolved] API service outage","link":"https:\/\/status.checkbook.io\/issues\/2023-01-31-api-outage\/","pubDate":"Tue, 31 Jan 2023 17:20:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2023-01-31-api-outage\/","category":"2023-01-31 18:15:00","description":" Resolved<\/em> -\nFunctionality has been fully restored across all environments. \n (18:15 UTC \u2014 Jan 31)<\/span>\n\n<\/p>\n Update<\/em> - The root cause has been identified, and a fix is being deployed across all environments. \n (18:10 UTC \u2014 Jan 31)<\/span>\n\n<\/p>\n Investigating<\/em> - We are observing an API outage across our production, sandbox and demo environments. \n (17:20 UTC \u2014 Jan 31)<\/span>\n\n<\/p>\n"},{"title":"[Resolved] Dashboard Connection Issues","link":"https:\/\/status.checkbook.io\/issues\/2021-08-31-latency-issues\/","pubDate":"Tue, 31 Aug 2021 20:05:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2021-08-31-latency-issues\/","category":"2021-08-31 22:16:00","description":" Resolved<\/em> -\nCloud service latency level is back to normal. \n (22:16 UTC \u2014 Aug 31)<\/span>\n\n<\/p>\n Investigating<\/em> - We are seeing some delays in logging on our website. Cause: Increased network latency issues at our cloud service provider AWS. All internal systems are functional. \n (20:05 UTC \u2014 Aug 31)<\/span>\n\n<\/p>\n"},{"title":"[Resolved] Dashboard login is experiencing issues","link":"https:\/\/status.checkbook.io\/issues\/2020-04-09-login-issues\/","pubDate":"Thu, 09 Apr 2020 21:31:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2020-04-09-login-issues\/","category":"2020-04-09 22:05:00","description":" Update<\/em> - All systems fully operational as of now. \n (22:05 UTC \u2014 Apr 9)<\/span>\n\n<\/p>\n Investigating<\/em> - Partial outage as of 2:06pm PST: Login from website dashboard not working. ETA for fix 2:45PM PST\nAll API endpoints working. All recipient\/deposit side systems working. \n (21:31 UTC \u2014 Apr 9)<\/span>\n\n<\/p>\n"},{"title":"[Resolved] Login and Registration Issues","link":"https:\/\/status.checkbook.io\/issues\/2019-03-27-unavailable-login-register\/","pubDate":"Wed, 27 Mar 2019 17:42:00 +0000","guid":"https:\/\/status.checkbook.io\/issues\/2019-03-27-unavailable-login-register\/","category":"2019-03-27 18:34:00","description":" Resolved<\/em> -\nAll systems and full functionality restored. \n (18:34 UTC \u2014 Mar 27)<\/span>\n\n<\/p>\n Monitoring<\/em> - Partial site outage fix currently being rolled out. ETA for resolution: 11:30am PST. \n (18:06 UTC \u2014 Mar 27)<\/span>\n\n<\/p>\n Investigating<\/em> - Partial site outage: ETA full functionality back up ETA 11am PST. Login and register pages affected. (all API endpoints, core payment system and processing working as scheduled ). \n (17:42 UTC \u2014 Mar 27)<\/span>\n\n<\/p>\n"}]}}