Major Outage

Serious issues with: API Gateway, User Authentication

Service Health

This page provides status information on the services that are part of your application. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support.

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Personalized Service Health

Get a detailed overview of incidents affecting your BizKitHub organisation, including custom alerts, API data and logs.

Custom alerts

API data & logs

Go to your organisation

Service Outage

Investigating

API Gateway Outage

Users are experiencing issues accessing our API services.

Started: January 25, 2025 at 01:32 PM UTC

Affected: API Gateway, User Authentication, Data Sync

View incident details

Uptime over the past 90 daysView historical uptime

Website

Operational

99.9%

uptime

90 days agoToday

API Gateway

Major Outage

98.2%

uptime

90 days agoToday

Database

Operational

99.8%

uptime

90 days agoToday

User Authentication

Degraded Performance

99.1%

uptime

90 days agoToday

File Storage

Operational

99.7%

uptime

90 days agoToday

Email Service

Operational

99.5%

uptime

90 days agoToday

CDN

Operational

99.9%

uptime

90 days agoToday

Monitoring

Operational

99.6%

uptime

90 days agoToday

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Documentation

Guides, API reference and best practices

SLA & Guarantees

Our service availability commitments

Support Response Time

(View SLA)

Critical

15 min

High

2 hours

Medium

8 hours

Low

24 hours

* Response time calculated during business hours (Mon-Fri 8:00-18:00 CET)

Complete History

View all incidents and maintenance

Get a detailed overview of all incidents and scheduled maintenance. Track how quickly we resolve issues and how often they occur.

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