Gould Center for Conflict Resolution

Environmental managers and planners have become increasingly enthusiastic about the potential of decision support tools (DSTs) to improve environmental decision-making processes as information technology transforms many aspects of daily life. Discussions about DSTs, however, rarely recognize the range of ways software can influence users’ negotiation, problem-solving, or decision-making strategies and incentives, in part because there are few empirical studies of completed processes that used technology. This mixed-methods study—which draws on data from approximately 60 semi-structured interviews and an online survey—examines how one geospatial DST influenced participants’ experiences during a multi-year marine planning process in California. Results suggest that DSTs can facilitate communication by creating a common language, help users understand the geography and scientific criteria in play during the process, aid stakeholders in identifying shared or diverging interests, and facilitate joint problem solving. The same design features that enabled the tool to aid in decision making, however, also presented surprising challenges in certain circumstances by, for example, making it difficult for participants to discuss information that was not spatially represented on the map-based interface. The study also highlights the importance of the social context in which software is developed and implemented, suggesting that the relationship between the software development team and other participants may be as important as technical software design in shaping how DSTs add value. The paper concludes with considerations to inform the future use of DSTs in environmental decision-making processes.

Keywords: Decision support tools, Geospatial, Planning,  Decision making, Learning theory, Activity system

Environmental agencies designate certain datasets as "authoritative," or official datasets for use in decision making. Although this is a common administrative term, the notion of certain sources being authoritative has received minimal attention in the social science literature. Science translates into environmental decisions when it is perceived as being salient, credible, and legitimate. But the actual process by which data come to be viewed as credible and legitimate has received little attention. Drawing on 58 semistructured interviews, we examine the mutual negotiation and social learning that occurred during the course of a planning process focused on the development of new marine protected areas in California, under the auspices of the Marine Life Protection Act Initiative. A geospatial decision support tool, MarineMap, was viewed by scientists and state agency staff as an authoritative data source. Stakeholder acceptance of certain data, however, required extended dialogue and trust building over time. Acceptance of the data and tool influenced participant views of the planning process as a whole. This case reveals that the ways in which conversations about ambiguous or missing data are conducted influence stakeholders' trust in scientific analysis, as well as their belief in the legitimacy of decision making.

This thesis tells two intertwined stories about stories about nature. One, theoretical, asks what stories and histories do and why storytelling matters in place-making and policy-making. The second questions the effect of narratives of pristine nature on place-meanings in southwest New Zealand, serving as a case study to illustrate the abstract relationships of the first. Throughout reflexive consideration of my research journey as academic storytelling contributes to my theoretical arguments. Narratives help humans make sense of time and their place in the world. Stories and histories both shape new and reflect current understandings of the world. Thus narratives of nature and place are historically, geographically, and culturally specific. Place-meanings result from the geography of stories layered over time on a physical location. In the iterative process of continually re-presenting landscapes in specific places, negotiation between storytellers with variable power shapes physical environments and future place-meanings. This thesis uses the pristine story to explore these links between stories and histories, placemeanings, and policy decisions. From the arrival of New Zealand's first colonists to today's perceived "clean green" landscape, narratives distinguishing timeless nature from human culture have influenced policy-making in multiple ways. Focusing specifically on understandings of the conservation lands now listed by UNESCO as Te Wāhipounamu South-West World Heritage Area, I trace the origins and evolution of three dominant narrative strands -world heritage, national parks, and Ngāi Tahu cultural significance. Using post-colonial understandings of conservation as cultural colonization, I consider how the pristine narrative obscured Ngāi Tahu understandings of the area. I explore how the Ngāi Tahu Claims Settlement Act 1998 has begun to shift place-meanings by altering power-geometries between storytellers. Participant-observation in Department of Conservation visitor centres, however, illustrates that legislated stories and storytelling processes are expressed differently in representations of land in specific locations.

Environmental agencies designate certain datasets as "authoritative," or official datasets for use in decision making. Although this is a common administrative term, the notion of certain sources being authoritative has received minimal attention in the social science literature. Science translates into environmental decisions when it is perceived as being salient, credible, and legitimate. But the actual process by which data come to be viewed as credible and legitimate has received little attention. Drawing on 58 semistructured interviews, we examine the mutual negotiation and social learning that occurred during the course of a planning process focused on the development of new marine protected areas in California, under the auspices of the Marine Life Protection Act Initiative. A geospatial decision support tool, MarineMap, was viewed by scientists and state agency staff as an authoritative data source. Stakeholder acceptance of certain data, however, required extended dialogue and trust building over time. Acceptance of the data and tool influenced participant views of the planning process as a whole. This case reveals that the ways in which conversations about ambiguous or missing data are conducted influence stakeholders' trust in scientific analysis, as well as their belief in the legitimacy of decision making.

Water laws and drought plans are used to prioritize and allocate scarce water resources. Both have historically been human-centric, failing to account for non-human water needs. In this paper, we examine the development of instream flow legislation and the evolution of drought planning to highlight the growing concern for the non-human impacts of water scarcity. Utilizing a new framework for ecological drought, we analyzed five watershed-scale drought plans in southwestern Montana, USA to understand if, and how, the ecological impacts of drought are currently being assessed. We found that while these plans do account for some ecological impacts, it is primarily through the narrow lens of impacts to fish as measured by water temperature and streamflow. The latter is typically based on the same ecological principles used to determine instream flow requirements. We also found that other resource plans in the same watersheds (e.g., Watershed Restoration Plans, Bureau of Land Management (BLM) Watershed Assessments or United States Forest Service (USFS) Forest Plans) identify a broader range of ecological drought risks. Given limited resources and the potential for mutual benefits and synergies, we suggest greater integration between various planning processes could result in a more holistic consideration of water needs and uses across the landscape.

Additional storage of water is a potential option to meet future water supply goals. Financial comparisons are needed to improve decision making about whether to store water in surface reservoirs or below ground, using managed aquifer recharge (MAR). In some places, the results of cost-benefit analysis show that MAR is financially superior to surface storage. However, uncertainty often exists as to whether MAR systems will remain operationally effective and profitable in the future, because the profitability of MAR is dependent on many uncertain technical and financial variables. This paper introduces a method to assess the financial feasibility of MAR under uncertainty. We assess such uncertainties by identification of cross-over points in break-even analysis. Cross-over points are the thresholds where MAR and surface storage have equal financial returns. Such thresholds can be interpreted as a set of minimum requirements beyond which an investment in MAR may no longer be worthwhile. Checking that these thresholds are satisfied can improve confidence in decision making. Our suggested approach can also be used to identify areas that may not be suitable for MAR, thereby avoiding expensive hydrogeological and geophysical investigations.

Ecological transformation creates many challenges for public natural resource management and requires managers to grapple with new relationships to change and new ways to manage it. In the context of unfamiliar trajectories of ecological change, a manager can resist, accept, or direct change, choices that make up the resist-accept-direct (RAD) framework. In this article, we provide a conceptual framework for how to think about this new decision space that managers must navigate. We identify internal factors (mental models) and external factors (social feasibility, institutional context, and scientific uncertainty) that shape management decisions. We then apply this conceptual framework to the RAD strategies (resist, accept, direct) to illuminate how internal and external factors shape those decisions. Finally, we conclude with a discussion of how this conceptual framework shapes our understanding of management decisions, especially how these decisions are not just ecological but als...

, publishes a range of reports that address natural resource topics. These reports are of interest and applicability to a broad audience in the National Park Service and others in natural resource management, including scientists, conservation and environmental constituencies, and the public. The Natural Resource Report Series is used to disseminate comprehensive information and analysis about natural resources and related topics concerning lands managed by the National Park Service. The series supports the advancement of science, informed decision-making, and the achievement of the National Park Service mission. The series also provides a forum for presenting more lengthy results that may not be accepted by publications with page limitations. All manuscripts in the series receive the appropriate level of peer review to ensure that the information is scientifically credible, technically accurate, appropriately written for the intended audience, and designed and published in a professional manner. This report received formal peer review by subject-matter experts who were not directly involved in the collection, analysis, or reporting of the data, and whose background and expertise put them on par technically and scientifically with the authors of the information.

Producing quality original research requires advanced analytic skills, but also the creative intelligence to design a project as well as the ability to handle the inevitably ambiguous research process. This study unveils important aspects of how successful interdisciplinary scholars understand their research process and how they mentor students through research. Using interviews with nine faculty members and qualitative analysis of classroom sessions, the study investigates the mindsets and behaviors that experienced scholars bring to their work. Results suggest that innovative faculty see creativity as central to their research and actively seek to balance the creative and analytical aspects of their work, use an iterative "learning by doing" approach to refining questions and methods, and view setbacks as opportunities for further learning. However, faculty varied in the extent to which they made this messiness and comfort with ambiguity explicit for their students. By uncovering the mindsets that scholars bring to their research, we hope to better support doctoral students in building not just their analytical but also their creative capacity.

Natural resource managers worldwide face a growing challenge: Intensifying global change increasingly propels ecosystems toward irreversible ecological transformations. This nonstationarity challenges traditional conservation goals and human well-being. It also confounds a longstanding management paradigm that assumes a future that reflects the past. As once-familiar ecological conditions disappear, managers need a new approach to guide decision-making. The resist–accept–direct (RAD) framework, designed for and by managers, identifies the options managers have for responding and helps them make informed, purposeful, and strategic choices in this context. Moving beyond the diversity and complexity of myriad emerging frameworks, RAD is a simple, flexible, decision-making tool that encompasses the entire decision space for stewarding transforming ecosystems. Through shared application of a common approach, the RAD framework can help the wider natural resource management and research co...

Environmental confl ict resolution practitioners have become increasingly interested in using information technology to work collaboratively across sectors. Discussions to date, however, have focused on specifi c tools rather than the underlying objectives that software can accomplish. Technology, like any other technique in a practitioner's repertoire, is a solution to a specifi c challenge identifi ed through refl ection-in-action. Explicitly defi ning the needs one wishes software to meet prevents using technology for technology's sake, provides criteria to choose between similar products or evaluate a tool's success, and helps identify needs for which suitable tools do not currently exist.

Environmental managers and planners have become increasingly enthusiastic about the potential of decision support tools (DSTs) to improve environmental decision-making processes as information technology transforms many aspects of daily life. Discussions about DSTs, however, rarely recognize the range of ways software can influence users' negotiation, problem-solving, or decision-making strategies and incentives, in part because there are few empirical studies of completed processes that used technology. This mixed-methods study-which draws on data from approximately 60 semistructured interviews and an online survey-examines how one geospatial DST influenced participants' experiences during a multi-year marine planning process in California. Results suggest that decision support tools can facilitate communication by creating a common language, help users understand the geography and scientific criteria in play during the process, aid stakeholders in identifying shared or diverging interests, and facilitate joint problem solving. The same design features that enabled the tool to aid in decision making, however, also presented surprising challenges in certain circumstances by, for example, making it difficult for participants to discuss information that was not spatially represented on the map-based interface. The study also highlights the importance of the social context in which software is developed and implemented, suggesting that the relationship between the software development team and other participants may be as important as technical software design in shaping how DSTs add value. The paper concludes with considerations to inform the future use of DSTs in environmental decision-making processes.

This paper explores the benefits of design thinking training to enhance doctoral student problemsolving ability, creative confidence, and emotional well-being. Our team adapted the design thinking curriculum taught by Stanford University's Hasso Plattner Institute of Design to the challenges of developing and carrying out original research, and has taught thirteen workshops to over 240 graduate students, research staff, and faculty over two years. Using a design-based research framework, we reflect on our observation of the workshops, student debriefs, and a prepost survey of participants to assess the value of design thinking for doctoral education. We find that participants felt the workshops enhanced creativity, productivity, and confidence, participants appreciated applying the mindsets of a bias toward action and embracing experimentation to their research, participants learned to be mindful of their research process, and participants valued the emotionally supportive, nonjudgmental atmosphere cultivated in the workshops. The research suggests (1) that creative problem solving methods can be adopted by doctoral students and (2) that there is a demand for graduate training to more explicitly treat students' intellectual needs in tandem with their emotional needs to create happy, productive researchers.

Changing climate conditions can make water management planning and drought preparedness decisions more complicated than ever before. Federal and State natural resource managers can no longer rely solely on historical trends as a baseline and thus are in need of science that is relevant to their specific needs to inform important planning decisions. Questions remain, however, regarding the most effective and efficient methods for extending scientific knowledge and products into management and decision-making. This project analyzed two unique cases of water management to better understand how science can be translated into resource management actions and decision-making, focusing particularly on how the context of how drought influences ecosystems. In particular, this project sought to understand (1) the characteristics that make science actionable and useful for water resource management and drought preparedness, and (2) the ideal types of scientific knowledge or science products that facilitate the use of science in management and decision making.