{"@attributes":{"version":"2.0"},"channel":{"title":"Stacking the Bricks","link":"https:\/\/stackingthebricks.com\/","description":"Build Your Business, One Win At A Time. Ship more stuff. Make more money. Help more people.","item":[{"title":"3 big ways a brutal job market paves the way for people like you","link":"https:\/\/stackingthebricks.com\/bad-job-market-opportunity\/","description":"<p>Between continued tech layoffs and a lot of ugly (borderline pathological?) hiring conditions, you might be thinking that now is the <em>worst possible time<\/em> to start a business. Maybe even straight up irresponsible. <\/p>\n\n<p>Or is it?<\/p>\n\n<p>When the 2000s dotcom crash happened, I was young, Extremely Online, and self employed. I paid rapt attention to the fallout, hungrily analyzing and learning from all the details I could find. <\/p>\n\n<p>And then, I used what I learned to launch three businesses \u2013 yes <em>three<\/em> \u2013 during the initial crush of the Great Recession of 2008\/09. <\/p>\n\n<p><strong>The kinds of businesses I started \u2013 and exactly how I started them \u2013 will be very relevant to you and your future. <\/strong><\/p>\n\n<p>Because more than 15 years later, while many of my contemporaries have come and gone, I\u2019m proud to still be in business!<\/p>\n\n<p>Through multiple major life changes, a freakin' pandemic, and my chronic health issues, I'm still here.\nMaking my living with my products. <\/p>\n\n<p>(Sadly, you can't say the same for a lot of people who teach entrepreneurship. I preach what I practice.)<\/p>\n\n<p><strong>Here's the cold hard truth: <\/strong><\/p>\n\n<p>If you understand the <em>conditions<\/em> we're living through, and <em>how<\/em> this recession compares to recent economic history; and most of all, if you are smart about the ways you <em>invest your time<\/em> into <a href=\"https:\/\/stackingthebricks.com\/how-do-you-create-a-product-people-want-to-buy\/\">building products that people want<\/a>, 2025 might be one of the best times to start a business!<\/p>\n\n<p>I\u2019m not blowing sunshine up your ass. It all comes down to three key factors that are true in basically every kind of economic uncertainty:<\/p>\n\n<h2 id=\"factor-1-the-weak-bloated-businesses-die-first\">Factor #1: The weak, bloated businesses die first<\/h2>\n\n<p>I am not an economist. I just read what a lot of experts say.<\/p>\n\n<p>And there\u2019s a whoooooooole lotta data and theory on what happens in times like these. <\/p>\n\n<p>There's really only a few things that everyone agrees on, and one of them is that <strong>economic pressure kills the walking dead.<\/strong><\/p>\n\n<p>And boy, are we living through it today!<\/p>\n\n<p>Businesses that are \u201cinefficient\u201d \u2014 over-extended, over-staffed, over-complicated, over-priced and under-capitalized \u2014 they die first. If you spend like there\u2019s no tomorrow, there will eventually be no tomorrow!<\/p>\n\n<p>Look no further than the widespread tech layoffs of the last couple of years, which broadly fall into two buckets:<\/p>\n\n<ul>\n  <li>Bucket 1 are the companies who are legitimately in a financial crush, at least in part due to over-hiring during years of unsustainable growth.<\/li>\n  <li>Bucket 2 are the companies that are still doing okay financially, but their stakeholders are spooked and want to see some moves towards efficiency. So they use the air cover of \u201ctough times\u201d to make cuts. Fuck <em>that<\/em>, I say.<\/li>\n<\/ul>\n\n<p>At any rate, inefficient firms can and do survive, but they do so by tightening their belts. They reduce staff, close offices, change prices, kill products, and make other short-term changes to make ends meet.<\/p>\n\n<p>And when people lose their jobs, they have less money to spend, which causes other inefficient firms to cut or die\u2026 and so on.<\/p>\n\n<p>This cascade hurts a lot of people, but it also <strong>creates opportunity for you<\/strong> because of Factor #2\u2026.<\/p>\n\n<h2 id=\"factor-2-core-needs-remain-even-under-pressure\">Factor #2: Core needs remain (even under pressure)<\/h2>\n\n<p>Life goes on. People still have needs and wants.<\/p>\n\n<p><strong>And critically for your future success, everyone from professionals to solopreneurs to enterprises has non-negotiable needs:<\/strong><\/p>\n\n<ul>\n  <li>They need to protect and grow their income<\/li>\n  <li>They need to stay competitive and relevant<\/li>\n  <li>They need to deliver more value more efficiently<\/li>\n  <li>They need to reduce risks and uncertainty<\/li>\n  <li>They need to maximize every resource they have<\/li>\n<\/ul>\n\n<p>Yes, they may have less money to throw around. They\u2019re scrutinizing every expense. But the money doesn\u2019t just \u201cvanish\u201d - it gets reallocated to what actually works.<\/p>\n\n<p>Economic pressure turns everyone into <em>maximizers<\/em>. They\u2019re looking to:<\/p>\n\n<ul>\n  <li>Invest in skills that make them irreplaceable<\/li>\n  <li>Cut tools and subscriptions that don\u2019t deliver clear ROI<\/li>\n  <li>Replace expensive solutions with simpler, focused alternatives<\/li>\n  <li>Learn ways to do more with less time and fewer resources<\/li>\n  <li>Build security through better skills, systems, and results<\/li>\n<\/ul>\n\n<p>And for the aspiring entrepreneur like you \ud83d\udc46 this is your chance to shine. These pain points aren\u2019t going away - they\u2019re getting sharper.<\/p>\n\n<p>Which leads to the final fact about what happens during times of economic pressure\u2026<\/p>\n\n<h2 id=\"factor-3-pressure-creates-gaps-in-the-market\">Factor #3: Pressure creates gaps in the market<\/h2>\n\n<p>Have you stopped to consider that some kinds of businesses actually <em>grow<\/em> during economic shakeups? It\u2019s true!<\/p>\n\n<p>Even when money is tight, regular folks spend on affordable luxuries like fancy soap, chocolates, and movie tickets.<\/p>\n\n<p>Sometimes they even spend <em>more<\/em> than before, because it\u2019s a way to cut spending elsewhere: e.g. instead of going to a spa, they buy fancy soap to use at home. Instead of spending gas on commuting to work, they buy things to make their home office more comfortable.<\/p>\n\n<p>Folks also <em>invest<\/em> in things that will improve their economic situation, or lower their financial risks. They might stock up on stuff that they can get cheaper in bulks. Or pay for training that helps them get a better job, so they can earn more and save more money.<\/p>\n\n<p>The same is true for businesses.<\/p>\n\n<p><strong>No matter the climate, businesses and professionals alike will keep buying things that reliably promise to:<\/strong><\/p>\n\n<ul>\n  <li>save them money<\/li>\n  <li>make them more money<\/li>\n<\/ul>\n\n<p>Good investments can include <em>reaching<\/em> more customers, <em>keeping<\/em> more customers, <em>training<\/em> and retaining valuable staff, <em>earning<\/em> more per sale or customer, <em>getting<\/em> more done with the same number of hours or people, etc.<\/p>\n\n<p>Smart savings can come in the form of buying cheaper, more effective, or more durable alternatives to the things they already spend money on.<\/p>\n\n<p>They cut waste, and maximize what they can squirrel away.<\/p>\n\n<p>And even if a business is healthy, they\u2019re not immune to a supplier going out of business or shutting down a critical product.<\/p>\n\n<p>Do you hear that? It\u2019s opportunity knocking for you.<\/p>\n\n<h2 id=\"so-what-have-we-learned\">So what have we learned?<\/h2>\n\n<ol>\n  <li>\n    <p>Economic pressure comes down hardest on the businesses that have been running bloated, risky, and fragile\u2026<\/p>\n  <\/li>\n  <li>\n    <p>\u2026but even when spending slows, it doesn\u2019t stop\u2026<\/p>\n  <\/li>\n  <li>\n    <p>which creates unique advantages for NEW businesses, if you understand how to make the right moves.<\/p>\n  <\/li>\n<\/ol>\n\n<p>These three factors sum up what I understood about recessions and entrepreneurship when I started my businesses during the 2008 crisis, and why I still believe entrepreneurship is a smart choice in 2025.<\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Fri, 10 Jan 2025 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/bad-job-market-opportunity\/"},{"title":"2025 Tech Stack for Bootstrappers","link":"https:\/\/stackingthebricks.com\/bootstrapper-tech-stack\/","description":"<p><em>\u201cWhat\u2019s in your tech stack?\u201d<\/em><\/p>\n\n<p>For a long time, Amy and I have resisted publishing tech and tool reviews or even sharing our \u201cpreferred\u201d tech stack for running our business.<\/p>\n\n<p>Our #1 priority is our readers and our students, and for the most part, they don\u2019t care what tools we use so long as we\u2019re helping them get where they want to go.<\/p>\n\n<p>However, for the last 12 months or so, I\u2019ve spent a TON of time on the tools-side of our business. And for the first time, I feel like I have some specific and concrete lessons learned, ranging from:<\/p>\n\n<ul>\n  <li>which tools we use, and how we chose them<\/li>\n  <li>the most valuable features of those tools, and how we use them<\/li>\n  <li>the most frustrating problems we have with our toolchain of choice<\/li>\n<\/ul>\n\n<hr \/>\n\n<p>As you read, you\u2019ll quickly notice that these review aren\u2019t sugar coated, most including a few items I love and a few items things that drive me batty.<\/p>\n\n<p>Some of our tools downright suck and have even cost us customers! \ud83d\ude21<\/p>\n\n<p>In all of these cases, it\u2019s a great example of how often we have succeeded in <em>spite<\/em> of our tools.<\/p>\n\n<p>Cuz when you operate a business, you\u2019ve gotta get used to operating in imperfect conditions. Good tools can improve your and your customers\u2019 experience, but perfect tools - <em>if such a thing even exists<\/em> - aren\u2019t going to be the deciding factor between your success or your failure.<\/p>\n\n<p>Our business runs on about a dozen tools. Most are paid, but several are free (or have free options). Total monthly costs vary, but our software related expenses are pretty consistently under $1000, and always under $1500\/month.<\/p>\n\n<p>Here they are!<\/p>\n\n<p>_Note: in just three of these products we have included a clearly indicated affiliate link. We LOVE these products, and recommend using them regardless of the commission we might earn if you sign up using our link. But hey, the kickback is nice too, so thanks in advance!<\/p>\n\n<ul class=\"toc\"><li class=\"level-h2\"><a href=\"#website-generator---nanoc\">Website Generator - Nanoc<\/a><\/li><li class=\"level-h2\"><a href=\"#static-site-hosting---netlify\">Static Site Hosting - Netlify<\/a><\/li><li class=\"level-h2\"><a href=\"#email-marketing--automation---convertkit\">Email Marketing &amp; Automation - Convertkit<\/a><\/li><li class=\"level-h2\"><a href=\"#customer-support---helpscout\">Customer Support - Helpscout<\/a><\/li><li class=\"level-h2\"><a href=\"#email---g-suite\">Email - G Suite<\/a><\/li><li class=\"level-h2\"><a href=\"#digital-storefront---podia\">Digital \u201cStorefront\u201d - Podia<\/a><\/li><li class=\"level-h2\"><a href=\"#courseware---teachable\">Courseware - Teachable<\/a><\/li><li class=\"level-h2\"><a href=\"#webinar-hosting---crowdcast\">Webinar Hosting - Crowdcast<\/a><\/li><li class=\"level-h2\"><a href=\"#podcast-hosting---simplecast\">Podcast Hosting - Simplecast<\/a><\/li><li class=\"level-h2\"><a href=\"#automation---zapier\">Automation - Zapier<\/a><\/li><li class=\"level-h2\"><a href=\"#team-chat---slack\">Team Chat - Slack<\/a><\/li><li class=\"level-h2\"><a href=\"#video-calls---zoom\">Video Calls - Zoom<\/a><\/li><li class=\"level-h2\"><a href=\"#forms--surveys---typeform\">Forms &amp; Surveys - Typeform<\/a><\/li><li class=\"level-h2\"><a href=\"#studentcustomer-crm---airtable\">Student\/Customer CRM - Airtable<\/a><\/li><li class=\"level-h2\"><a href=\"#segmentation---rightmessage\">Segmentation - RightMessage<\/a><\/li><\/ul>\n\n<hr \/>\n\n<h2 id=\"website-generator---nanoc\">Website Generator - Nanoc<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/nanoc.ws\/\">Nanoc<\/a><\/p>\n\n<p>In the spring of 2017 we flipped the switch on Stacking the Bricks (dotcom) and <a href=\"https:\/\/stackingthebricks.com\/unicornfree-is-dead\/\">said goodbye to our old brand and website<\/a>.<\/p>\n\n<p>With that change came some \u201cnew\u201d technology to replace the Wordpress-powered site that we\u2019d used to generate millions of dollars of revenue over the previous 8-9 years.<\/p>\n\n<p>We chose Nanoc because it was built in Ruby and would be easy for <a href=\"https:\/\/twitter.com\/thomasfuchs\">Thomas<\/a> to help us customize and improve (thank you, Thomas!). Our new posts are easily composed in Markdown, and publish\/track changes with git.<\/p>\n\n<h3 id=\"fast-pageload-easy-drafting\">\ud83d\udc4d Fast pageload, easy drafting<\/h3>\n\n<p>Serving pure static HTML means our website is fast, secure, and relatively unbreakable. This is probably the biggest benefit of going this direction.<\/p>\n\n<p>I really like most things about this workflow, and especially like being able to work locally and without distractions.<\/p>\n\n<h3 id=\"adding-images-is-clumsy-compile-times-can-be-slooooowwwww\">\ud83d\udc4e Adding images is clumsy, Compile times can be slooooowwwww.<\/h3>\n\n<p><strong>I only have two complaints about Nanoc:<\/strong> compile speed, and adding an image to an article.<\/p>\n\n<ul>\n  <li>Previewing changes to formatting or text requires recompiling the site, and we learned that Nanoc loads ALL of the content files to check them for changes. With our sizable back catalog of content, this has gotten slow.<\/li>\n  <li>Adding a new image is a multi-step process of copying that image into the <code>\/content\/assets\/images\/<\/code> directory (which means I have to find it, or have it handy) and then manually typing out one of a few different image tags.<\/li>\n<\/ul>\n\n<p>The compile speed issues are not show-stoppers (and can possibly still be optimized), just increasingly annoying when I\u2019m making tiny tweaks and want to quickly see the change in a browser. It\u2019d be amazing if Nanoc had a way to specify a single file to compile and skipped loading\/scanning the rest of the repository.<\/p>\n\n<p><img src=\"\/assets\/images\/nanoc-compile.png\" alt=\"nanoc-compile\" \/><\/p>\n\n<h2 id=\"static-site-hosting---netlify\">Static Site Hosting - Netlify<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.netlify.com\/\">Netlify<\/a><\/p>\n\n<p>We chose Netlify when we relaunched our Nanoc-powered site in 2015. It has lots of nice bells and whistles like using a single text file to define all of the redirects from our old URLs. They also support a simple method of password protecting pages or directories, handy for sharing exclusive content.<\/p>\n\n<h3 id=\"fast-and-easy\">\ud83d\udc4d Fast and easy<\/h3>\n\n<p>Static sites are fast, and Netlify delivers on that front as well.<\/p>\n\n<p>Early on, their technical support was notably good, and we were very happy customers. They even helped me debug compile errors a couple of times - totally above-and-beyond type stuff.<\/p>\n\n<h3 id=\"crappy-customer-support-experiences\">\ud83d\udc4e Crappy customer support experiences<\/h3>\n\n<p>Sadly, Netlify lost points with us after a few nasty run-ins with their support &amp; CTO and, when they raised a giant pile of VC money in late 2018, things have only seemed to get worse. \ud83d\ude44<\/p>\n\n<p>Thankfully, one of the nice things about running our site with static HTML is that the host matters a lot less than with other platforms, so I can see us finding a new host in the future but it\u2019s far from urgent.<\/p>\n\n<h2 id=\"email-marketing--automation---convertkit\">Email Marketing &amp; Automation - Convertkit<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/stackingthebricks.com\/convertkit\/\">ConvertKit<\/a> \ud83d\udc48 <em>affiliate link<\/em><\/p>\n\n<p>We made the decision to switch to ConvertKit in October 2018.<\/p>\n\n<p>I am working on a much larger, comprehensive write-up about how we evaluated the options, why we were motivated to change providers at all, specifics about how I planned and executed the migration, and the strengths\/weaknesses that I\u2019ve found in ConvertKit.<\/p>\n\n<p>The short version is this: I grew our business by 150% YoY in 2018 using advanced email marketing automation, but the platform we were running on (Drip) had become a raging dumpster fire.<\/p>\n\n<p>Our biggest priority with switching to ConvertKit was our delivery and open\/click rates - it doesn\u2019t matter how powerful the automation tools are if the emails don\u2019t get to the inbox!<\/p>\n\n<p>Here\u2019s how things look since the switch:<\/p>\n\n<h3 id=\"email-delivery-is-up-and-convertkit-seems-to-have-found-the-right-balance-of-power-and-simplicity\">\ud83d\udc4d Email delivery is up, and ConvertKit seems to have found the right balance of power and simplicity<\/h3>\n\n<p>At the time of writing, we have less than a month with ConvertKit as our primary sending infrastructure but so far the results look good. Open and click rates have increased back to our previous baselines (in some cases, a difference of 10% or more).<\/p>\n\n<p>I also really like using their form embeds - they\u2019re very easy to customize AND the built-in statistics are something we\u2019ve never really had. Finally, we know what our opt-in conversion rates are and where to focus our efforts to improve!<\/p>\n\n<p><img src=\"\/assets\/images\/30x500-opt-in-stat.png\" alt=\"30x500-opt-in-stat\" \/><\/p>\n\n<p>ConvertKit\u2019s support and migration teams are great. The platform is simple but powerful once you understand some of it\u2019s \u201cphilosophy\u201d which I was able to do within a couple of weeks of active use.<\/p>\n\n<h3 id=\"stats-seem-like-they-are-always-out-of-sync\">\ud83d\udc4e Stats seem like they are always out of sync.<\/h3>\n\n<p>Right now my #1 complaint about ConvertKit isn\u2019t a lack of power (though it did take me a couple of weeks to unlearn my expectations from Drip and get used to how CK handles things). My REAL complaint is how often their stats are inaccurate.<\/p>\n\n<p>This might seem like a small thing, but I regularly do something (e.g. import a CSV of subscribers into a new tag, or add a list of subscribers to a new sequence) and for HOURS ConvertKit tells me that the number is still zero. The problem is that at first glance, I\u2019m not sure if the import or action was done correctly, or if I made a mistake, or if there was an error. I second guess myself often (even though nothing bad has happened yet).<\/p>\n\n<p>ConvertKit\u2019s support assures me that this is \u201cnormal\u201d because they batch these updates, which doesn\u2019t make it okay. The simple fix isn\u2019t even making the batches run faster, though that would be nice. The best solution would be to tell me the last time a stat was updated, so I can quickly see \u201coh, the stat I\u2019m seeing is just outdated,\u201d instead of wondering if it\u2019s outdated or if I made a mistake.<\/p>\n\n<p>But really, that\u2019s my biggest complaint.<\/p>\n\n<p><strong>If you\u2019ve made the leap into advanced email marketing automation, or are considering it, I think that ConvertKit is the best option on the market today.<\/strong><\/p>\n\n<hr \/>\n\n<p>Disclosure: Yes, we are friends with ConverKit founder Nathan Barry. Amy even <a href=\"\/difficulties-for-nathan-barrys-app-experiment\/\">played a role in coaching Nathan in the direction<\/a> that would eventually become ConvertKit. Personally knowing Nathan (and a number of his team members) did play a role in the decision, but it\u2019s not a factor in why I\u2019m giving it a solid review.<\/p>\n\n<p>What DOES matter is how Nathan leads his company with integrity and transparency as priorities.<\/p>\n\n<p>Everybody makes mistakes, lord knows we\u2019ve made them. <a href=\"https:\/\/convertkit.com\/staying-convertkit\/\">It\u2019s about how you respond to them, that matters most<\/a>.<\/p>\n\n<h2 id=\"customer-support---helpscout\">Customer Support - Helpscout<\/h2>\n\n<p>\ud83d\udd17 <a href=\"http:\/\/helpscout.com\">Helpscout<\/a><\/p>\n\n<p>We\u2019ve been using Helpscout as our shared helpdesk inbox thingie since the summer of 2015. It\u2019s fine.<\/p>\n\n<p>I don\u2019t know anybody who LOVES their helpdesk tool, to be honest. We don\u2019t really use most of the \u201cadvanced\u201d features or integrations.<\/p>\n\n<p>For us, it\u2019s a shared inbox with the ability to view the shared record of customer conversations.<\/p>\n\n<h3 id=\"custom-meta\">\ud83d\udc4d Custom \u201cMeta\u201d<\/h3>\n\n<p>There\u2019s a small, simple feature that lets you inject HTML into the sidebar to show outside information about the customer you\u2019re communicating with - this is <em>super<\/em> valuable, even if it requires some custom coding.<\/p>\n\n<p>The simplest version is something I use often - it\u2019s simply a quick-link to search ConvertKit for a subscriber that matches the email of the person attached to the support thread.<\/p>\n\n<p><img src=\"\/assets\/images\/helpscout-convertkit.png\" alt=\"helpscout-convertkit.png\" \/><\/p>\n\n<h3 id=\"search-sucks\">\ud83d\udc4e Search sucks<\/h3>\n\n<p>My biggest complaint about Helpscout is that their Search is super flaky. I can almost never find the thing I\u2019m looking for with their search, even if I know the terms\/phrases exist.<\/p>\n\n<h2 id=\"email---g-suite\">Email - G Suite<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/gsuite.google.com\/\">G Suite<\/a><\/p>\n\n<p>Behind the scenes of Helpscout, we use Google Apps or \u201cG Suite\u201d as they call it these days.<\/p>\n\n<h3 id=\"just-works-best-inbox-search\">\ud83d\udc4d Just works. Best inbox search.<\/h3>\n\n<p>The only time we log in is when I\u2019m trying to find an email that Helpscout\u2019s search won\u2019t turn up.<\/p>\n\n<h3 id=\"google\">\ud83d\udc4e Google<\/h3>\n\n<p>If you\u2019re (rightfully) worried about the scale and breadth of the Google surveillance machine, you might want to opt for a more privacy-oriented email host. I could see us switching away in the future, but it\u2019s not a huge priority.<\/p>\n\n<h2 id=\"digital-storefront---podia\">Digital \u201cStorefront\u201d - Podia<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.podia.com\/?via=stackingthebricks\">Podia<\/a> \ud83d\udc48 <em>affiliate link<\/em><\/p>\n\n<p>In a lot of ways, it\u2019s amazing that anybody <em>ever<\/em> bought our products. \ud83d\ude05<\/p>\n\n<p>We (unintentionally) made it extraordinarily difficult to find the things we have for sale <em>unless<\/em> we are actively promoting them to our email list.<\/p>\n\n<p>You might find that one of many random links to various different sales platforms have been scattered across our site and emails. Webinar replays were able to be purchased directly from <a href=\"https:\/\/crowdcast.io\">Crowdcast<\/a>, which was a pretty lousy customer experience.<\/p>\n\n<p><a href=\"https:\/\/justfuckingship.com\">JFS<\/a> and consulting packages were purchased through an old <a href=\"https:\/\/getdpd.com\">DPD<\/a> account, which worked but had one of the clumsiest checkout workflows ever, so I\u2019m sure we simply lost people to cart abandonment. We used Samcart for our Holiday Bundle sales (their one page checkout template is AMAZING for tiered bundles, but everything else is pretty bad). We even had Gumroad in the mix when we first launched JFS in 2015, and have a sale or two come through there every month.<\/p>\n\n<p>LOL. What a beautiful mess. But somehow\u2026still profitable!<\/p>\n\n<p>Earlier in 2018 I had been eying up a new-ish platform called Podia for a while. I even did a personal demo with the founder, Spencer Fry, shortly after a relaunch and rebrand of the platform.<\/p>\n\n<p>I enjoyed Spencer\u2019s outlook for the product as a long-term business (vs one being built for acquisition). The checkout experience was <em>very<\/em> elegant, especially in comparison to our janky-ass DPD cart.<\/p>\n\n<p>But the feature set was still pretty limited at the time, so I put Podia in the <em>\u201cpromising, keep an eye on this for the future\u201d<\/em> category.<\/p>\n\n<p><strong>Flash forward to October 2018<\/strong> - I came back to Podia for an update and was very impressed with the continued progress!<\/p>\n\n<p>I spent an afternoon setting up our JFS products, and a week later, decided to move ALL of our smaller digital products under one Podia roof.<\/p>\n\n<p><strong>Update:<\/strong> <em>WHY DIDN\u2019T WE SWITCH TO PODIA SOONER!?<\/em><\/p>\n\n<p>Year to date, sales from our tiny products (everything outside of our flagship course 30x500) are up by 2x. That\u2019s DOUBLE the sales just for moving our products under a single digital storefront powered by Podia.<\/p>\n\n<p>Are we happy customers? Yes, definitely.<\/p>\n\n<h3 id=\"a-unified-store-experience-for-our-customers\">\ud83d\udc4d A unified \u201cstore\u201d experience for our customers<\/h3>\n\n<p>One of my favorite parts about switching to Podia is how easy it was to go from \u201cproducts scattered all over the damn internet\u201d to having <a href=\"https:\/\/shop.stackingthebricks.com\">one place to find everything<\/a>.<\/p>\n\n<p>Another thing I love is offering our customers a single login where they can access EVERYTHING they have ever bought from us.<\/p>\n\n<p>Note: this \u201cunified login\u201d is in place for new customers going forward, and I\u2019m planning to import our entire customer history in Q1. When this happens, we\u2019ll be able to send an link to every past customer to create a login and access everything regardless of where and when they bought it. I am very excited!<\/p>\n\n<h3 id=\"no-real-stats\">\ud83d\udc4e No real stats<\/h3>\n\n<p>Right now my #1 complaint about Podia is the lack of a way to \u201csnapshot\u201d my sales data. There is a very basic way to see total sales on a per-product basis, but you can\u2019t scope that to a specific period of time.<\/p>\n\n<p>Basically my only option is to export our sales data into a CSV and muck around in spreadsheet filters.<\/p>\n\n<p>On the other hand, NO reports also means that our reports are never showing inaccurate numbers. \ud83d\ude02<\/p>\n\n<h3 id=\"weak-courseware\">\ud83d\udc4e Weak Courseware<\/h3>\n\n<p>My other major complaint is that their courseware is\u2026 very limited, and just not robust enough to power our flagship course 30x500. Moving 30x500 is going to be an undertaking, so when it happens I really would only like to do it once if I can.<\/p>\n\n<p>Podia\u2019s courseware might be good enough for a beginner, but it\u2019s basically just static pages organized by a table of contents.<\/p>\n\n<p>With that said, I have a lot of confidence in Spencer and his team upgrading their courseware to support things like assessments and real progress tracking\/student analytics. I\u2019ll be patient!<\/p>\n\n<hr \/>\n\n<p>Podia charges a very affordable flat monthly fee (plus your payment processor fees) - we\u2019re currently running on the $39\/month version.<\/p>\n\n<p>If you\u2019re making $1000+\/month in digital product and ready to upgrade from Gumroad or another digital product delivery platform, I\u2019m a big fan of what\u2019s happening with Podia.<\/p>\n\n<h2 id=\"courseware---teachable\">Courseware - Teachable<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.teachable.com\">Teachable<\/a><\/p>\n\n<p>The courseware industry is notoriously full of bad, ugly, difficult\/confusing software. We\u2019ve tried most of the platforms out there, and keep an eye on new\/emerging options as well as ongoing developments of the existing players.<\/p>\n\n<p>When we set out to build 30x500 as a self-guided course in 2015, we narrowed it down to just a few real contenders.<\/p>\n\n<p>At the time, Teachable was still fairly young (and still called Fedora), but was the only option we could find that didn\u2019t look like it was designed in 2004.<\/p>\n\n<p>Since that launch, we\u2019ve had more than 700 students enroll in 30x500 and processed around $1.4M in sales on the platform.<\/p>\n\n<h3 id=\"nice-looking-student-experience\">\ud83d\udc4d Nice looking student experience<\/h3>\n\n<p>I think the Teachable student experience is generally pretty good (especially compared to most of the other options). It has a built-in progress tracker, and a decent mobile experience.<\/p>\n\n<p>If you\u2019re comfortable in HTML\/CSS and code, you can customize it quite a bit.<\/p>\n\n<h3 id=\"everything-else\">\ud83d\udc4e Everything else<\/h3>\n\n<p>Unfortunately, I don\u2019t have a lot of other nice things to say about Teachable.<\/p>\n\n<ul>\n  <li>We had technical issues that directly impact people\u2019s ability to purchase our course<\/li>\n  <li>The purchase workflow is <em>very<\/em> clumsy, and often confuses our students<\/li>\n  <li>The course analytics - which had us very excited at the start - turned out to be useless in terms of understanding where our students are succeeding or struggling.<\/li>\n  <li>The sales analytics are not useful at all (especially once you add payment plans into the mix). There\u2019s so much useful business intelligence that COULD be shown, but instead I get unfiltered gross sales. Show me per-product sales! Show me student progress! Show me churned payments that need recovering!<\/li>\n  <li>Speaking of churned payment plans: there is no way to restart a payment plan that failed due to credit card failures. The only option is to create a separate \u201cproduct\u201d that contains the number of payments left, and ask the student to re-enroll. Thankfully our payment plan churn rate is extremely low, but even then I\u2019m frustrated every time I have to jump through these hoops.<\/li>\n  <li>Teachable\u2019s support routinely deflects our student\u2019s problems back to us, even when the problem is <em>with Teachable\u2019s software<\/em>. Unless I copy the CEO in on my support emails, it\u2019s common for problems to go unresolved or deflected.<\/li>\n<\/ul>\n\n<p>These are just some of the most egregious complaints. The list goes on and on.<\/p>\n\n<p>To his credit, Ankur (the CEO) has always responded when I\u2019ve asked him directly for help, but the problem is that I shouldn\u2019t need to personally email the CEO to get decent customer support.<\/p>\n\n<h2 id=\"webinar-hosting---crowdcast\">Webinar Hosting - Crowdcast<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.crowdcast.io\">Crowdcast<\/a><\/p>\n\n<p>The word \u201cwebinar\u201d still makes me gag, but I\u2019d by lying if I said we didn\u2019t enjoy doing them!<\/p>\n\n<p>That said, one of the most common experiences with webinars is unreliable audio and video. Technical issues are stressful for the presenter, and frustrating for attendees. Almost every\n\u2018new skool\u2019 webinar I\u2019ve attended in the last 2-3 years has started with the \u201ccan you hear me?\u201d dance, followed by the hope that the recording will work.<\/p>\n\n<h3 id=\"most-reliable-audio-and-video\">\ud83d\udc4d Most reliable audio and video<\/h3>\n\n<p>Thankfully, this is where Crowdcast shines.<\/p>\n\n<p>The performance is most reliable in Google Chrome (for presenters AND attendees), which isn\u2019t great, but at least we can send out an email before hand that tells people, \u201cIf you don\u2019t use Chrome, you may experience technical difficulties.<\/p>\n\n<p>Crowdcast\u2019s live broadcast \u201cjust works\u201d like you\u2019d want it to, and the instantly-available recording afterwards is a huge win.<\/p>\n\n<h3 id=\"confusing-ui\">\ud83d\udc4e Confusing UI<\/h3>\n\n<p>Thankfully it does the ONE THING it needs to do well, because the rest of the app is confusing as hell.<\/p>\n\n<p>Everything from event setup, to hiding important navigation\/features at the bottom of the screen for viewers, causes some kind of confusion. The UI is too busy trying to be clever.<\/p>\n\n<h3 id=\"dont-talk-for-more-than-2-hours\">\ud83d\udc4e Don\u2019t talk for more than 2 hours<\/h3>\n\n<p>There is a technical limitation in the otherwise rock-solid streaming system that recordings are limited to 2 hours.<\/p>\n\n<p>That, in itself, isn\u2019t really a big problem. The problem is that as you approach the 2 hour mark the application provides a warning about this limitation, but it DOES NOT SAY that the broadcast is going to end at 2 hours.<\/p>\n\n<p>It\u2019s an avoidable problem if you\u2019re running a multi-hour workshop (as we tend to do). The fix is to break the event into sessions, a native feature that Crowdcast handles pretty well, with just a few annoyances.<\/p>\n\n<p>But we\u2019ve been bitten by this \u201climitation\u201d more than once, and it\u2019s not a good look.<\/p>\n\n<h2 id=\"podcast-hosting---simplecast\">Podcast Hosting - Simplecast<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.simplecast.com\">Simplecast<\/a><\/p>\n\n<p>Simplecast was an early mover in the \u201cnew generation\u201d of podcast hosting platforms, and when we started using it I found it to be the most user-friendly option on the market.<\/p>\n\n<h3 id=\"easy-to-understand-straightforward-stats-at-a-glance\">\ud83d\udc4d Easy to understand, straightforward stats at a glance<\/h3>\n\n<p>If you can publish a blog post, you can publish a podcast with Simplecast. It\u2019s still stupidly easy.<\/p>\n\n<p>I also like how Simplecast shows the listener statistics. Due to the nature of podcasts, stats still are limited, but at least Simplecast makes it easy to understand them.<\/p>\n\n<h3 id=\"simplecast-20-is-coming\">\ud83d\udc4e Simplecast 2.0 is coming<\/h3>\n\n<p>For 18 months or so, the Simplecast team has been warning of a complete overhaul of the app. Tons of new, groundbreaking features. A bold, new design.<\/p>\n\n<p>As of a few weeks ago, I finally got a demo of the new platform. I\u2019m\u2026not as excited about it as the Simplecast team is. I appreciate all of the work that\u2019s gone into it, and maybe my opinion will change once I\u2019ve had a chance to be hands on. But for now, I\u2019m eying up alternatives that are adding high-value features (like built-in transcription services) rather than a new coat of paint on old statistics.<\/p>\n\n<h2 id=\"automation---zapier\">Automation - Zapier<\/h2>\n\n<p>I freaking love Zapier. I actually don\u2019t know how I lived (or ran businesses) before Zapier. It\u2019s the best.<\/p>\n\n<p>As you\u2019ve noticed, we use a number of different tools, and our business depends on those tools being able to reliably talk to each other.<\/p>\n\n<p>In the past, we would have had two options:<\/p>\n\n<ul>\n  <li>Choose a single monolithic tool that claims to do everything under the sun (but almost certainly sucks at everything it does), OR<\/li>\n  <li>Write and maintain custom code that connects our pantheon of tools together with their APIs\u2026assuming they have APIs. And those APIs are well documented. And that these integrations are logged completely and comprehensively, in case of edge cases that break things.<\/li>\n<\/ul>\n\n<p>Both of these options are awful, and both of these options are completely obliterated from existence thanks to Zapier.<\/p>\n\n<blockquote>\n  <p>Maybe I should do a more in-depth screencast of how we wire all of these tools together with Zapier? @me on twitter (<a href=\"https:\/\/twitter.com\/alexhillman\">@alexhillman<\/a>) or email <a href=\"mailto:team@stackingthebricks.com\">team@stackingthebricks.com<\/a> if that\u2019s something you\u2019d be interested in!<\/p>\n<\/blockquote>\n\n<p>I can\u2019t think of something that I dislike about Zapier. It rules. \ud83d\udc4d\ud83d\udc4d\ud83d\udc4d\ud83d\udc4d\ud83d\udc4d<\/p>\n\n<p><em>A friend pointed out that while he\u2019s also a huge fan of Zapier, he does worry about how much he relies on them. \u201cif Zapier goes away, or gets bought, I\u2019m fucked.\u201d This is a good point!<\/em><\/p>\n\n<p><em>The good news is (and why I don\u2019t worry as much) is because Zapier isn\u2019t the only option on the market. Others like Tray.io (which supports the rest of our tools, including new additions like Convertkit) already exist.<\/em><\/p>\n\n<p><em>Given how many businesses DO rely on tools like Zapier, including companies that have higher security and compliance requirements than we do, I confidently predict that we will see more and more options being available to choose from (and migrate to, in an emergency).<\/em><\/p>\n\n<h2 id=\"team-chat---slack\">Team Chat - Slack<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.slack.com\">Slack<\/a><\/p>\n\n<p>For many, the de-facto chat option.<\/p>\n\n<p>We use Slack for our daily team interactions, as well as our 30x500 alumni chat room.<\/p>\n\n<p>Lots has been said elsewhere on the Internet about Slack. We use it. The end.<\/p>\n\n<h2 id=\"video-calls---zoom\">Video Calls - Zoom<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.zoom.us\">Zoom<\/a><\/p>\n\n<p>Remember when Google Hangouts came out and it felt <em>amazing<\/em> to instantly get 2-5 people on a screen and then spend a few mins doing the usual conference call \u201ccan you hear me?\u201d dance?<\/p>\n\n<h3 id=\"great-video-quality-works-out-of-the-box-built-in-recording\">\ud83d\udc4d Great video quality, works out of the box, built-in recording<\/h3>\n\n<p>Zoom is like that, but without the dance. Zoom is one of those tools that Just Works 99.9% of the time.<\/p>\n\n<p>Built-in recording is also a useful bonus for referring to conversations later.<\/p>\n\n<p>Huge fan. A++++ would zoom again.<\/p>\n\n<h3 id=\"native-client\">\ud83d\udc4e\ud83d\udc4d Native client<\/h3>\n\n<p>I have a firm suspicion that part of why Zoom works so well is because it requires downloading and installing a native client. I don\u2019t actually have a problem with this, but it <em>is<\/em> notable because \u201cguests\u201d will need to download and install zoom to participate in a call with you.<\/p>\n\n<p>Zoom makes this process about as fast and painless as possible, and I haven\u2019t really run into an issue with this. I consider it a positive, but I could see it being an undesirable \u201cextra step\u201d in certain situations.<\/p>\n\n<h3 id=\"why-we-arent-using-zoom-webinars\">\ud83d\udc4e Why we aren\u2019t using Zoom Webinars<\/h3>\n\n<p><em>\u201cWait, doesn\u2019t Zoom do webinars too? Why do you use Crowdcast for webinars instead of Zoom?\u201d<\/em><\/p>\n\n<p>I\u2019ve used Zoom\u2019s webinar tools. They\u2019re okay.<\/p>\n\n<p>And I\u2019m not just talking about \u201cI did a quick test\u201d - <a href=\"https:\/\/www.peopleatworksummit.com\/\">I ran a multi-day virtual conference<\/a> using Zoom\u2019s webinar tools.<\/p>\n\n<p>The best part about Zoom <em>is<\/em> their audio and video reliability. But the <em>other<\/em> best part about Zoom\u2019s meeting feature is that it has an essentially zero-step setup. Click a button and go. Their webinar setup, on the other hand, is a hot mess by comparison. Their built-in registration tools are ugly and difficult to configure, with a zillion confusing settings in a poorly designed web admin (yes, more confusing and more poorly designed than Crowdcast).<\/p>\n\n<p>I\u2019m also not a fan of forcing our webinar viewers to download and install a client to participate in the event, especially a client that feels like an afterthought compared to their meeting client.<\/p>\n\n<h2 id=\"forms--surveys---typeform\">Forms &amp; Surveys - Typeform<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/www.typeform.com\">Typeform<\/a><\/p>\n\n<p>Truth be told, we don\u2019t survey our readers as much as some other people do!<\/p>\n\n<p>But that\u2019s started to change, as we use a mix of Typeform and Rightmessage (which I\u2019ll talk about below) to get a better picture for who is reading and subscribing, and what they\u2019re working towards.<\/p>\n\n<p>In the last 12 months, we\u2019ve collected survey responses from around 15% of our total subscriber base using a single, simple form. Typeform made it easy to create, design, and distribute that form.<\/p>\n\n<h3 id=\"easy-to-personalize-customize-and-create-advanced-logic-in-surveys\">\ud83d\udc4d Easy to personalize, customize, and create \u201cadvanced\u201d logic in surveys<\/h3>\n\n<p>If you\u2019re already using Google Forms or something similar, you\u2019re going to be familiar with the basic workflow that Typeform offers for creating surveys. If anything, I think it\u2019s a little bit easier because they separate the \u201cconstruction\u201d of the form from its presentation.<\/p>\n\n<p>But the <em>real<\/em> power of Typeform is in what they call \u201clogic jumps\u201d that allows you to show and hide different questions or options depending on how the survey taker answered a previous question. It even generates a handy map of how questions link to each other, and the potential paths someone might take.<\/p>\n\n<p>Here\u2019s what that looks like with our relatively simple form. There are 7 questions total, but each person will only be asked certain questions depending on how they answer the 2nd question.<\/p>\n\n<p><img src=\"\/assets\/images\/typeform-logic.png\" alt=\"typeform-logic.png\" \/><\/p>\n\n<p>Another thing I really like is being able to pass variables into hidden fields. This means that since everyone getting this survey is coming from our email list, <em>we don\u2019t need to prompt them for their name and email again<\/em> since we already have that!<\/p>\n\n<p>Typeform makes it super easy to pass the subscriber\u2019s email directly into the URL of the form and store their email address along with the answer.<\/p>\n\n<p>Then, we use Zapier to save those answers back into custom fields in Convertkit, closing the loop!<\/p>\n\n<h3 id=\"pay-extra-for-additional-logins\">\ud83d\udc4e Pay extra for additional logins<\/h3>\n\n<p>This is really a small thing, more of an annoyance than a complaint (and with an easy enough workaround).<\/p>\n\n<p>Typeform has a couple of reasonably priced plans, but only allows for additional logins on their top plan (starting at double the price) AND they charge per additional user.<\/p>\n\n<p>I almost never complain about pricing, but it\u2019s one of those scenarios where additional seats isn\u2019t really creating more value, just charging me more so I can give my teammate their own login credentials.<\/p>\n\n<h2 id=\"studentcustomer-crm---airtable\">Student\/Customer CRM - Airtable<\/h2>\n\n<p>I\u2019m the kind of person who defaults to Google Docs spreadsheets as a low-fi database that I can quickly filter, sort, tally, and track. The trouble comes when the thing you\u2019re tracking starts getting messy and complicated, or when multiple people are working in that spreadsheet.<\/p>\n\n<p>Last year I ran into exactly this kind of project while doing a big revamp to our hiring process at Indy Hall. Our spreadsheet of applicant data was quickly becoming a mess, and my team and I were struggling to come up with any way to manage nearly 100 job applicants in a brand new hiring process.<\/p>\n\n<p>That\u2019s where Airtable saved our butts.<\/p>\n\n<p>My favorite way to describe Airtable is mixing the relative ease of tossing data into a spreadsheet with the power and flexibility of a true database. But that\u2019s abstract, and still somewhat confusing.<\/p>\n\n<hr \/>\n\n<h3 id=\"finally-the-crm-weve-been-dying-for\">\ud83d\udc4d Finally, the CRM we\u2019ve been dying for.<\/h3>\n\n<p>Thanks to Airtable, I FINALLY have a way to wrangle our students\u2019 progress, milestones, and successes.<\/p>\n\n<p>Using a set of linked tables, I can quickly and easily add notes about updates from students, and specific personal advice that we\u2019ve given them along the way. When we\u2019re racking our brains for examples in workshops talks, we can filter\/organize those updates by the types of products our students have shipped.<\/p>\n\n<p>We can track when and where this data gets used and shared in case studies and articles, and (soon) keep an eye on \u201cfreshness\u201d of our updates so we can remember to check in with students we haven\u2019t heard from a while.<\/p>\n\n<p><em>And, for the first time, we can start to keep a running tally of our students\u2019 revenue!<\/em> Student revenue is all self reported, and we always ask for permission to share that data publicly.<\/p>\n\n<p>But even without personally identifying our students annual revenue figures, or the total lifetime revenue they attribute to what they learned in 30x500.<\/p>\n\n<p><img src=\"\/assets\/images\/airtable-case-studies.png\" alt=\"airtable-case-studies\" \/><\/p>\n\n<p>I\u2019m really just getting started with what\u2019s possible with Airtable and how it fits into the systems we\u2019re building for our business.<\/p>\n\n<h3 id=\"the-it-can-be-anything-problem\">\ud83d\udc4e The \u201cIt Can Be Anything\u201d problem.<\/h3>\n\n<p>In one specific way, Airtable reminds me of Trello. And it\u2019s <em>not<\/em> that Airtable has a Kanban view for entering\/sorting your data.<\/p>\n\n<p>Trello and Airtable are both tools based around YOUR data and YOUR workflow. That makes them infinite flexible.<\/p>\n\n<p>That\u2019s why I was able to build the CRM of my dreams, one that actually helped me manage the minutiae and details of relationship over time, rather than focus on where someone was in a pipeline.<\/p>\n\n<p>The problem is that starting from a blank Airtable Base or Trello board is difficult and daunting. Even the wide world of pre-configured templates available for Airtable didn\u2019t help me because I <em>really<\/em> didn\u2019t understand how the templates were set up in the first place.<\/p>\n\n<p>What I discovered is that the trick to learning Airtable, like learning Trello before it, <strong>is to watch someone actually use it<\/strong>.<\/p>\n\n<p>What ended up working for me was spending a few hours on Youtube watching people build different kinds of Airtable demos before I understood how it really worked.<\/p>\n\n<p>And now that I really understand it, Airtable is one of my favorite tools in our toolchain.<\/p>\n\n<h2 id=\"segmentation---rightmessage\">Segmentation - RightMessage<\/h2>\n\n<p>\ud83d\udd17 <a href=\"https:\/\/rightmessage.com?fp_ref=amy60&amp;fp_sid=tools19\">Right Message<\/a> \ud83d\udc48 <em>affiliate link<\/em><\/p>\n\n<p>The newest addition to our arsenal, and the <a href=\"\/podcast\/ep28-double-your-conversion-rate-with-brennan-dunn\/\">latest SaaS from our friend and 30x500 Alumni Brennan Dunn<\/a>!<\/p>\n\n<p>RightMessage includes a growing suite of tools that include two main parts:<\/p>\n\n<ol>\n  <li>RightAsk, which helps us understand our audience better.<\/li>\n  <li>Campaigns and Funnels that help us show the most appropriate information and offers to our readers and customers.<\/li>\n<\/ol>\n\n<p>RightMessage synchronizes with ConvertKit and lets us apply a layer of personalization to our entire site. As one example, once we know that you\u2019re interested in a certain topic, we can introduce \u201crecommended reading\u201d that\u2019s tailored to helping YOU solve the problems in your business that you\u2019re facing right now, instead of having to spelunk through our entire archives (and sometimes cryptic post titles) to find the best resources.<\/p>\n\n<p>Another example (and one that we are still working to deploy) will be applied to our CTAs across Stacking the Bricks. Currently, we manually choose from one of a half-dozen different free offerings that could be associated with a given post, everything from courses that help with productivity or marketing, to a relatively generic newsletter signup.<\/p>\n\n<p>But once you\u2019ve signed up for, let\u2019s say, our <a href=\"https:\/\/yearofhustle.com\">Year of Hustle Roadmap and email course<\/a>, it doesn\u2019t make sense to KEEP showing you those opt-ins. RightMessage makes it easy for us to adjust those CTAs sitewide based on what you\u2019ve already signed up for.<\/p>\n\n<p>We\u2019re really just getting started with RightMessage\u2026I look forward to being able to report back our own success stories!<\/p>\n\n<hr \/>\n\n<p>Whew! For someone who really didn\u2019t want to talk about our tools, I guess I had a few things to say \ud83d\ude05<\/p>\n\n<p>As our toolkit continues to evolve, our #1 priority in almost every tool is how quickly we can use it to get a result, either for ourselves or our students. We need to be able to learn and start using the tool quickly.<\/p>\n\n<p>Our 2nd most important factor is Quality Customer Support, but sometimes that changes over time or it\u2019s impossible to tell early on. In some cases, I\u2019m even willing to use an inferior product (within bounds of reason) that has measurably better customer support.<\/p>\n\n<p><strong>Just remember, there\u2019s a bunch of things that will cause you to fail before your tools do, including spending too much time worrying about your tools.<\/strong> Your tools are likely to change over time, and not always for the better. You\u2019ll probably migrate between competing tools more than once during the lifteime of your business, that\u2019s just part of the process.<\/p>\n\n<p>But if it helps, pick something from our list. If it\u2019s good enough for us to generate thousands of sales and millions of dollars, it\u2019s good enough for you to do the same!<\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Wed, 12 Apr 2023 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/bootstrapper-tech-stack\/"},{"title":"Don't take this advice.","link":"https:\/\/stackingthebricks.com\/dont-take-this-advice\/","description":"<p>Confident decision making is one of <em>the hardest lessons<\/em> to learn. In part, I think this is because we spend so much of our lives outsourcing decisions to other people.<\/p>\n\n<p>It\u2019s also why the \u201cadvice industry\u201d is so freakin\u2019 huge \u2013 and I say that knowing that Amy and I are a part of that industry!<\/p>\n\n<p>I wanted to share an exchange with one of our students where the best advice I had was: \u201cDon\u2019t take this advice.\u201d<\/p>\n\n<hr \/>\n\n<p><em>\u201cHalp!\u201d<\/em> they shared in our student chat room. <em>\u201cI need a reminder why I\u2019m in here. I\u2019ve been offered a job that is really really cool, but I have fear around being an employee again after 10 years of doing my own thing the 30x500 way.\u201d<\/em><\/p>\n\n<p>After a few fellow students offered encouraging words, I asked how we could help, and if there was anything specific they were hoping to hear from us.<\/p>\n\n<p>They responded: \u201cTo keep charging ahead.\u201d<\/p>\n\n<p>I paused to think. Here\u2019s what I said.<\/p>\n\n<hr \/>\n\n<p>I don\u2019t want to tell you to keep charging ahead, nor do I want someone else to tell you that, because I think it would be <em>irresponsible<\/em> for you to listen to advice given with near-zero context.<\/p>\n\n<p>\u201cAhead\u201d is relative to the direction you\u2019re pointed.<\/p>\n\n<p>Someone can easily tell you \u201ccharge ahead\u201d when you\u2019re pointed in the wrong direction, and not know it.<\/p>\n\n<p>So context matters a lot for a decision like this!<\/p>\n\n<ul>\n  <li>Is this a job you want, or a job you need?<\/li>\n  <li>What are the upsides to this potential job that would be extremely difficult or impossible to get on your own?<\/li>\n  <li>What are the downsides of this potential job, outside of taking you away from your 30x500 work?<\/li>\n  <li>Would this job force you to halt your 30x500 work completely?<\/li>\n  <li>Could you negotiate an arrangement that let you have the best of both worlds? the upsides of the job, but retain whatever parts of your 30x500 work you care about most?<\/li>\n<\/ul>\n\n<p>There isn\u2019t a single right answer here, or even a single meaning to \u201ckeep charging ahead.\u201d<\/p>\n\n<p>Instead of thinking about a job as a step backwards (which you haven\u2019t said but your comments do imply), is there a way you could use this job as a tool or leverage\u2026instead of feeling like it\u2019s using you?<\/p>\n\n<p>I\u2019d take a step back and think <em>\u201cwhat does \u2018ahead\u2019 even look like?\u201d<\/em> Where do you want to get to, and what are your options for getting there?<\/p>\n\n<p>Evaluate your decisions against the goal, instead of the arbitrary divide of \u201c30x500\u201d vs \u201ccool job alert.\u201d<\/p>\n\n<p>If you decide the job is just \u2018cool\u2019 but doesn\u2019t really add to the direction you want to go, then I\u2019d feel great telling you to stick to your guns and stay focused on the long game of 30x500 work.<\/p>\n\n<p>But if the job adds to your long game in some meaningful way, charging ahead can mean something totally different! You can make decisions based on downsides you\u2019re aware of. You can minimize those downsides through negotiation. And so on.<\/p>\n\n<p>I hope this is encouraging, as it\u2019s intended.<\/p>\n\n<hr \/>\n\n<p>The next day, they replied again: <em>\u201cThat is <strong>such<\/strong> a good response\u2026 I can\u2019t really say more than that\u2019s what I need to do, and thank you.\u201d<\/em><\/p>\n\n<hr \/>\n\n<p><strong>Be wary of advice that promises a single universal answer, and instead, seek advice that helps you to ask better questions.<\/strong><\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Mon, 28 Feb 2022 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/dont-take-this-advice\/"},{"title":"4 things nobody tells you about preselling your product","link":"https:\/\/stackingthebricks.com\/4-things-preselling\/","description":"<p>So, you\u2019re thinking about pre-selling your product, eh?<\/p>\n\n<p>There\u2019s a good chance you\u2019ve experienced pre-selling one way or another. Maybe you backed a Kickstarter, or ordered a new book you were excited about. If you\u2019ve ever bought tickets to a live event \u2013 a conference, workshop, or even a concert \u2013 you might consider that a kind of pre-selling as well!<\/p>\n\n<p>In all cases, you\u2019ve paid in advance, and without any way to try before you buy.<\/p>\n\n<p><strong>But now you\u2019re gearing up to be the seller.<\/strong> On this side of the transaction, it feels a little different! This time it\u2019s you asking people for their money before you\u2019ve finished your product, with the promise that you\u2019ll deliver it when it\u2019s ready.<\/p>\n\n<p>If you\u2019ve already done the work to earn your audience\u2019s trust and attention, and you\u2019ve done the research to make a thing you\u2019re pretty confident they\u2019d want to buy, presales can be a great way to build momentum and excitement!<\/p>\n\n<p>A few of the most popular upsides of pre-selling a product include:<\/p>\n\n<ul>\n  <li>evidence that people want the thing you\u2019re making, and the confidence you won\u2019t launch something that nobody buys<\/li>\n  <li>cash upfront that you can use to invest in producing the product itself, covering hard costs or simply buying more of your own time to work on delivering the product<\/li>\n  <li>early feedback from your most motivated buyers that can help you improve your product before you stamp it as \u201cdone\u201d and ready to ship<\/li>\n  <li>social proof that you can use in your primary launch, from raw sales numbers to buyer testimonials, etc. your early buyers might even help spread the word about your product<\/li>\n<\/ul>\n\n<p>These are some pretty big upsides, honestly! No surprise that pre-selling is a popular choice.<\/p>\n\n<p><strong>But it\u2019s far less common to hear about the downsides of pre-selling.<\/strong><\/p>\n\n<p>Over in the <a href=\"https:\/\/30x500.com\/academy\/\">30x500<\/a> community chat, alumni Dave Ceddia (<a href=\"http:\/\/purereact.com\">Pure React<\/a>, <a href=\"https:\/\/getrecut.com\/\">Recut<\/a>) opened up  about some of his experiences with pre-sales\u2026including the gnarlier parts.<\/p>\n\n<blockquote>\n  <p>\u201cThere are a few downsides that I saw, pretty much all emotional. In my opinion they\u2019re worth weighing for yourself because if I\u2019m feeling awful, I have a very hard time getting myself to do the work.\u201d<\/p>\n<\/blockquote>\n\n<p>Dave went on to share four counterintuitive lessons and tips from his hard-earned pre-sale experiences:<\/p>\n\n<h2 id=\"tip-1-have-a-plan-in-place-for-if-you-pre-sell-and-dont-make-many-sales\">Tip #1. Have a plan in place for if you pre-sell and don\u2019t make many sales.<\/h2>\n\n<p>Dave says:<\/p>\n\n<blockquote>\n  <p>\u201cDecide ahead of time if you have a minimum number of pre-sales in mind, and whether you want to refund the orders if you don\u2019t reach that number, or press ahead making the thing with the hopes that enough people will buy it when it\u2019s actually done and ready.<\/p>\n\n  <p>For me, building a product knowing that not many people want it would squash my motivation, and also might not be the best business decision.\u201d<\/p>\n<\/blockquote>\n\n<p>Remember that pre-sales require MUCH more trust and desire from your prospective customer. They\u2019re betting that you deliver what they want, and that they will still want it at some point in the future.<\/p>\n\n<p>While high pre-sales numbers can be a positive indicator of future success (though not always, more on that in a second), low pre-sales numbers are NOT necessarily an indicator of future failure. Pre-sale success depends on trust and desire, but it also depends on the audience\u2019s buying habits, the kind of product, the price point\u2026there are lots of variables!<\/p>\n\n<p>Will low pre-sales numbers hurt your motivation? If so, plan ahead.<\/p>\n\n<p>The questions to ask yourself are:<\/p>\n\n<ul>\n  <li>What numbers do you need to hit to feel like you\u2019re on the right path?<\/li>\n  <li>What will you do if you don\u2019t hit those numbers? Refund, press forward, or something else?<\/li>\n<\/ul>\n\n<h2 id=\"tip-2-consider-how-you-deal-with-working-under-pressure\">Tip #2. Consider how you deal with working under pressure.<\/h2>\n\n<p>Dave says:<\/p>\n\n<blockquote>\n  <p>\u201cThe pressure to deliver on your promise is very real\u2026and I don\u2019t do well with that sort of pressure. The launch itself is exciting, the work\u2026 less so.<\/p>\n\n  <p>I think it might be a bit like buying a domain name for a new idea \u2013 takes the wind out of my sails. The fun part is over, only the work remains.\u201d<\/p>\n<\/blockquote>\n\n<p>Personally, this is the one that gets me every time. It is a lesson in truly knowing yourself, and adjusting or planning accordingly.<\/p>\n\n<p>The pressure that comes with pre-sales is pretty different from any other kind of pressure I\u2019ve experienced. As Dave mentions, the work of pre-selling a product is exciting. Especially when it goes well!<\/p>\n\n<p>But as more time passes after the last dollar hits your bank account, and you\u2019re still working to deliver the product people paid for, that excitement wears off and is replaced with a sense of pressure to deliver on the promise you made.<\/p>\n\n<p>For some people, that pressure can be motivating, but for almost everyone I\u2019ve talked to (including myself) it does the opposite!<\/p>\n\n<p>Delivering your pre-sales to paying customers is not the same as sprinting to hit a deadline, or pulling an all-nighter to finish a school project. This brand of pressure tends to come with feelings of guilt or dread. It can lead to burnout, demotivation, &amp; ultimately giving up.<\/p>\n\n<p>How you handle presale pressure is more like the head game of running a marathon or any other endurance activity. You have to remind yourself of the goal and persist, even on the days when you don\u2019t feel like it.<\/p>\n\n<p>This is a great time to practice <a href=\"https:\/\/stackingthebricks.com\/13-business-failure-modes\/\">professionalism<\/a>, in a business sense.<\/p>\n\n<h2 id=\"tip-3-recognize-that-its-harder-though-not-impossible-to-make-changes-to-your-product--scope\">Tip #3. Recognize that it\u2019s harder (though not impossible) to make changes to your product &amp; scope.<\/h2>\n\n<p>Dave says:<\/p>\n\n<blockquote>\n  <p>\u201cBefore launch, everything is malleable. You can rewrite the sales page, even after having people sign up. You can totally change your mind about what will be included, and ruthlessly cut scope to hit a deadline. That\u2019s harder if you\u2019ve pre-sold.<\/p>\n\n  <p>Those buyers bought a promise, whatever the words on the page (and the emails) promised them. It\u2019s harder to walk that back.\u201d<\/p>\n<\/blockquote>\n\n<p>The bigger and more complex your product is \u2013 especially the \u201cfirst\u201d version that you launch to paying customers \u2013 the bigger and more painful this lesson can bite you in the ass.<\/p>\n\n<p>You\u2019ve probably experienced the temptation to tell your prospective customers about all of the things your product will do\u2026in the future. We hope to win over early adopters with these promises of features they\u2019ll want and need. And when you pre-sell a product, it\u2019s ALL promises.<\/p>\n\n<p>Once you\u2019ve taken a customer\u2019s money based on a promise, you\u2019re on the hook to deliver. As Dave mentions, changes to the promise are possible! But it\u2019s also very common to feel like you\u2019ve painted yourself into a corner. The fear of customers demanding refunds is real.<\/p>\n\n<p>This might be one of the best reasons to keep the first version of your product <a href=\"https:\/\/stackingthebricks.com\/why-you-should-do-a-tiny-product-first\/\">as TINY as possible<\/a>. In addition to shortening the path from pitching customers to shipping the first usable version of the product, pre-selling a tiny product will naturally reduce the number of things you can promise to make a sale.<\/p>\n\n<h2 id=\"tip-4-be-aware-that-presale-success-can-warp-your-expectations-of-a-normal-launch\">Tip #4. Be aware that presale success can warp your expectations of a \u201cnormal\u201d launch.<\/h2>\n\n<p>Dave says:<\/p>\n\n<blockquote>\n  <p>\u201cNobody really talks about this, but if the presale goes really well, there\u2019s a nonzero chance the actual launch won\u2019t do as well, depending on how it\u2019s structured. The presale is usually an open\/closed launch (doors close after X days) and often a one-time discount, too. These are stronger incentives to buy than the typical \u201c20% discount expires soon\u201d sort of thing.<\/p>\n\n  <p>This leads to a sort of perfect storm where you can get a big swell of interest in the presale that can set high expectations for the real launch that don\u2019t end up materializing. Just something to be aware of! It\u2019s happened to me and a couple other course creators I know.\u201d<\/p>\n<\/blockquote>\n\n<p>Think about who\u2019s most likely to purchase during a pre-sale:<\/p>\n\n<ul>\n  <li>People who you\u2019ve helped in the past, and trust you to deliver again<\/li>\n  <li>People who <em>really<\/em> want your product to exist<\/li>\n  <li>Your biggest supporters who want you to succeed<\/li>\n<\/ul>\n\n<p>People who are <strong>already most likely to buy.<\/strong><\/p>\n\n<p>Depending on the size of your reach and the degree of pain that a product solves for your audience, it\u2019s <em>possible<\/em> for these highly motivated pre-sales to cannibalize some full-priced sales.<\/p>\n\n<p>But don\u2019t worry: if you use pre-sales strategically, you should be able to more than compensate for this outside possibility!<\/p>\n\n<h2 id=\"how-to-do-your-pre-sale-right\">How to Do Your Pre-Sale Right<\/h2>\n\n<h3 id=\"pre-sale-strategy-1-use-presales-for-social-proof--momentum\">Pre-sale Strategy #1: Use Presales for Social Proof &amp; Momentum.<\/h3>\n\n<p>When pre-launching a new product, I might use a warm subset of my entire email list \u2013 usually a product-specific opt-in waiting list \u2013 to do a dry run of a launch or promotion before launching to our <em>entire<\/em> list.<\/p>\n\n<p><img src=\"\/assets\/images\/30x500-early.png\" alt=\"Presale Sequence\" \/><\/p>\n\n<p>In addition to making sure that our launch strategy works as expected with the <em>most<\/em> motivated people we can reach, those sales turn into social proof to our wider list! Depending on the context, our full public launch may include how customers have already bought during pre-sales, along with quotes &amp; testimonials from those early adopters if we give them any form of early access.<\/p>\n\n<p>Even if those early customers paid a little less, we can use their early adoption to strategically generate things <em>other<\/em> than revenue in the form of social proof, positive feedback, or testimonials, all of which will help us make more sales during a \u201cfull\u201d launch.<\/p>\n\n<h3 id=\"pre-sale-strategy-2-treat-your-pre-sales-like-a-vip-list-cap-your-pre-sale-offers\">Pre-sale Strategy #2: Treat your pre-sales like a VIP list, cap your pre-sale offers.<\/h3>\n\n<p>When done poorly, artificial scarcity feels bad for everybody involved. But done for an honest <em>reason<\/em> that benefits the customer, it can feel like a VIP seat to a special experience!<\/p>\n\n<p>If you treat your pre-sale like \u201cVIP Access\u201d and strategically limit the number of people who can buy, you can include relevant bonuses that might not make sense as your customer base gets bigger. Free consulting, concierge onboarding, and other things that \u201cdon\u2019t scale\u201d are perfect offers for the kind of people who\u2019d be most likely to buy a pre-sale.<\/p>\n\n<p>And since those special offers are limited you can naturally cap the offer with a certain number of seats, making it a distinct offer compared to your \u201cmain\u201d launch.<\/p>\n\n<h3 id=\"pre-sale-strategy-3-combine-strategies-1-and-2\">Pre-sale Strategy #3: Combine Strategies 1 and 2!<\/h3>\n\n<p>You can use your smaller, warmer waiting list to build momentum and social proof and ultimately sell out your \u201cVIP Offers\u201d more easily. Stack your smaller wins to create bigger wins!<\/p>\n\n<h3 id=\"pre-sale-strategy-4-use-an-extended-pre-sale-as-a-beta-period\">Pre-sale Strategy #4: Use an extended pre-sale as a \u201cbeta\u201d period<\/h3>\n\n<p>When Dave launched his <a href=\"https:\/\/getrecut.com\">video editing app<\/a> Recut, it only did one thing: remove silence from videos. He was pretty sure that people would want it \u2013 based on evidence from his <a href=\"https:\/\/shop.stackingthebricks.com\/sales-safari-101\">Sales Safari research<\/a> and his own experience creating video courses \u2013 but because the tool was so limited he wasn\u2019t sure whether it would be useful enough.<\/p>\n\n<p>This <em>\u201chow valuable is it?\u201d<\/em> uncertainty made it hard to confidently set a price, so Dave launched Recut with a lower price to test the waters and get feedback.<\/p>\n\n<p>A few months later, having gotten a ton of positive feedback and even some advice to \u201ccharge more!\u201d, he redesigned and relaunched the app with a higher price, and was even able to use some of the feedback as social proof.<\/p>\n\n<p><img class=\"small\" src=\"\/assets\/images\/recut-sales.png\" alt=\"Recut Launch Sales\" \/><\/p>\n\n<p><strong>Just remember that regardless of using any of these strategies, pre-sales numbers aren\u2019t a reliable indicator of \u201cnormal\u201d sales numbers.<\/strong><\/p>\n\n<h2 id=\"so-should-you-pre-sell-your-product\">So, should you pre-sell your product?<\/h2>\n\n<p>Well that all depends! On your situation, on how well you know yourself, and on what you\u2019re willing to do to prepare for a successful pre-sale campaign.<\/p>\n\n<p>If\u2026\n- \u2026you know that leaving someone (or a bunch of someones) waiting on something fills you with anxiety and makes you less likely to do it\n- \u2026your projects tend to grow out of control\n- \u2026you have no idea who you\u2019re gonna sell this thing to<\/p>\n\n<p>\u2026then pre-selling might not be the best fit for you\/your biz\/this product\/right now. That\u2019s not to say you should never do a pre-sale, but these signs suggest you might be playing on hard mode and you\u2019re better off setting yourself up for a win through other means.<\/p>\n\n<p><strong>On the other hand, if you:<\/strong>\n- Have or can build good <a href=\"https:\/\/stackingthebricks.com\/i-cant-remember-to-brush-my-teeth-but-i-can-run-a-business\/\">habits<\/a> for finishing projects and shipping by a deadline\u2026\nInvest in doing your research to make <a href=\"https:\/\/stackingthebricks.com\/how-do-you-create-a-product-people-want-to-buy\/\">a product that people actually want<\/a>\u2026\nRuthlessly keep your product\u2019s release scope extremely tight and small (with a well-designed <a href=\"https:\/\/shop.stackingthebricks.com\/crash-course\">Backwards Plan<\/a>)\u2026\nHave a reliable way to <a href=\"https:\/\/stackingthebricks.com\/quality-audience-boring-work\/\">reach an audience<\/a> who trusts you\u2026<\/p>\n\n<p>\u2026then pre-selling can be a powerful tool for growing your confidence and bringing in early revenue.<\/p>\n\n<h2 id=\"looking-for-more-pre-sales-tips\">Looking for more Pre-sales Tips?<\/h2>\n\n<p>In this <a href=\"https:\/\/janelleallen.com\/066\">podcast episode hosted by Janelle Allen<\/a>, Amy shared some of her hard won lessons and advice, along with many of the pre-sales mistakes we\u2019ve seen (and committed ourselves!) over our years. Janelle\u2019s audience is course creators, but most of the lessons Amy shares can be applied to pre-selling all sorts of products.<\/p>\n\n<p>Give it a listen, you won\u2019t be disappointed.<\/p>\n\n<iframe height=\"200px\" width=\"100%\" frameborder=\"no\" scrolling=\"no\" seamless=\"\" src=\"https:\/\/player.simplecast.com\/d8f7fef5-0ec0-48e2-ac0d-4eab00a3cd76?dark=false\"><\/iframe>\n\n<p>Just keep Dave and Amy\u2019s lessons and tips in mind, and have a great launch day!<\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Thu, 11 Nov 2021 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/4-things-preselling\/"},{"title":"Give your past emails new life with Content Mixtapes! aka Success with ConvertKit, Part II","link":"https:\/\/stackingthebricks.com\/how-to-succeed-convertkit-2\/","description":"<blockquote>\n  <p>This post is the second in a two-part series.<\/p>\n\n  <p><a href=\"\/how-to-succeed-convertkit\/\">Go back and read the first one here<\/a>!<\/p>\n<\/blockquote>\n\n<p>When\u2019s the last time you looked back at your old newsletter emails?<\/p>\n\n<p>Not the stats, the emails themselves, to read \u2018em again with fresh eyes.<\/p>\n\n<p>Given enough time \u2013 which in my experience can be as little as 2 or 3 months \u2013 re-reading your old emails with fresh eyes can feel like you\u2019re reading someone else\u2019s writing instead of your own.<\/p>\n\n<p>It\u2019s actually pretty magical!<\/p>\n\n<p>You\u2019ve probably noticed how much easier it is to spot surface level stuff like typos, errors, and grammatical issues that mysteriously go invisible until <em>after<\/em> you\u2019ve pressed send.<\/p>\n\n<p>But if you\u2019ve never gone back to revisit your old newsletter emails, you might not realize that it\u2019s <em>also<\/em> easier to <strong>restructure, improve,<\/strong> even add to your own writing to <strong>make it clearer, more detailed, and more <em>useful<\/em><\/strong> to the reader.<\/p>\n\n<p>If you\u2019ve shipped that email and got responses, you may even be able to work in reader feedback, questions, even examples that you couldn\u2019t have had before you sent it!<\/p>\n\n<p>The passage of time after your first send is <em>powerful.<\/em> And yet, 99.9% of the time, we don\u2019t use it to our advantage.<\/p>\n\n<hr \/>\n\n<p>Once you have the foundation of your newsletter in good shape <a href=\"https:\/\/stackingthebricks.com\/how-to-succeed-convertkit\/\">(see part 1 of this series)<\/a>, your next power-move is changing the way you send emails.<\/p>\n\n<p><strong>Have you sent at least 7-10+ useful broadcast articles to your list?<\/strong><\/p>\n\n<p>If so, you might not realize that you can use ConvertKit \u201cSequences\u201d to level up your email game, get off the content treadmill, and give your readers a better learning experience.<\/p>\n\n<h3 id=\"convertkit-sequences-have-become-the-most-valuable-piece-of-software-in-our-business\">ConvertKit \u201cSequences\u201d have become the most valuable piece of software in our business.<\/h3>\n\n<p>I\u2019m not speaking hyperbolically when I say that the <a href=\"https:\/\/stackingthebricks.com\/convertkit\/\">ConvertKit<\/a> <small>[ref link]<\/small> techniques I\u2019m sharing in this article have <strong><em>completely transformed<\/em><\/strong> our business for the better.<\/p>\n\n<p>During the first 2 years we implemented them, we sent more than a million emails to satisfied subscribers, and grew our business by 40% two years in a row. All while creating <em>almost no new marketing content<\/em>.<\/p>\n\n<p>The biggest change has been our approach to sending emails that ensures that our subscribers get <strong>fresh articles regularly delivered to their inboxes,<\/strong> even if we\u2019re working on something else, or otherwise unable to ship something new!<\/p>\n\n<h2 id=\"the-standard-newsletter-lifecycle\">The Standard Newsletter Lifecycle<\/h2>\n\n<p>One of the first small ways you can \u201clevel up\u201d is to graduate from thinking about individual articles (or videos, podcasts, etc\u2026whatever your medium) and instead thinking about the virtuous cycle that your content makes <em>possible<\/em>.<\/p>\n\n<p>When you create and share articles, people discover you (aka traffic or visitors). Some of those people want more, and sign up for your newsletter.<\/p>\n\n<p>Next time you publish something relevant to them, it reinforces that you are a trustworthy source. Some of those subscribers choose to share the new article they received via email.<\/p>\n\n<p>That sharing leads to new people (traffic) discovering you, completing <em>and<\/em> perpetuating the cycle.<\/p>\n\n<p><img src=\"\/assets\/images\/content-cycle.png\" alt=\"Content Cycle Diagram: traffic from sharing articles, convert traffic to subscribers, share articles to subscribers to build trust, subscribers share articles, articles generate traffic\" \/><\/p>\n\n<p>Before we get further into the weeds, let\u2019s make sure we\u2019re talking about the same thing when we\u2019re talking about the business value of sharing content via a newsletter.<\/p>\n\n<h3 id=\"content-we-are-not-not-talking-about\">Content we are NOT not talking about:<\/h3>\n\n<ul>\n  <li>\u201cBreaking news\u201d or updates about your product or service<\/li>\n  <li>Digest emails or link\/article roundups<\/li>\n  <li>Content created <em>exclusively<\/em> for SEO<\/li>\n<\/ul>\n\n<h3 id=\"content-we-are-talking-about\">Content we are talking about:<\/h3>\n\n<ul>\n  <li>Helpful, insightful, <em>useful<\/em> essays and stories<\/li>\n  <li>How to guides<\/li>\n  <li>Compiled research<\/li>\n<\/ul>\n\n<p>Generally, we\u2019re talking about stuff (articles, guides, videos, podcasts, etc) that is <em>for<\/em> the audience, rather than <em>about<\/em> you.<\/p>\n\n<p>The difference between this kind of content, and the vast majority of \u201ccontent\u201d out there on the internet, is that it\u2019s designed to earn trust.<\/p>\n\n<p>And if your articles, guides, etc are each individual opportunities to <strong>earn trust<\/strong>, then your email newsletter is a tool for stringing those moments together into a series of events that <strong>earn the sale before you ask for the sale.<\/strong><\/p>\n\n<blockquote>\n  <p>Technical sidenote: sending regular emails that actually get opened also impacts the ability for your emails to get to your readers\u2019 inboxes. If you send emails regularly but those emails get ignored, there\u2019s a chance the rest of your emails aren\u2019t delivered or go to spam.<\/p>\n\n  <p>So in addition to the psychological benefits, there\u2019s a technical reason to consistently send things that people actually open!<\/p>\n<\/blockquote>\n\n<p><strong>So keeping your email list \u201cwarm\u201d aka getting people used to hearing from us is a good idea.<\/strong><\/p>\n\n<p>But as we\u2019ve discussed, that\u2019s almost never how things really happen!<\/p>\n\n<p>Reality tends to look a bit more like:<\/p>\n\n<p><em>We send out emails on a rigid schedule, sometimes sacrificing quality (or sleep) for an arbitrary deadline.<\/em><\/p>\n\n<p><em>ORRRRR we send an email when something is going on in our world, like we\u2019ve published a new article or sale or a discount or an event or something like that.<\/em><\/p>\n\n<p>Basically anytime <em>we<\/em> want something (that starts with their attention).<\/p>\n\n<h3 id=\"its-not-about-optimizing-conversion-rates\">It\u2019s not about optimizing conversion rates.<\/h3>\n\n<p>I don\u2019t know about you, but Amy and I want to deliver as much as we can for our customers.<\/p>\n\n<p>Sure, we want better open rates, and better conversion rates. But we\u2019re here to create things that people use, that <em>help<\/em> people.<\/p>\n\n<p>Our free stuff doesn\u2019t just generate sales, it genuinely helps people, so we <em>want<\/em> to be able to keep creating more of it.<\/p>\n\n<p>Trouble is, that Standard Newsletter Lifecycle is a constant treadmill of creating free resources also takes away energy that could be going into creating new, really valuable products and services.<\/p>\n\n<p><strong>It\u2019s a difficult balance to create.<\/strong><\/p>\n\n<p>Most people learn to live with it. We certainly did.<\/p>\n\n<p>Until something is bad enough happened to push you us make a change.<\/p>\n\n<h2 id=\"what-do-you-do-when-the-face-of-the-business-cant-work\">What do you do when the face of the business can\u2019t work?<\/h2>\n\n<p><a href=\"https:\/\/stackingthebricks.com\/chronic-illness-the-best-reason-to-bootstrap\/\">Amy\u2019s chronic illness<\/a> has been a factor in our business and partnership for a long time. It informs the kinds of products and services that she delivers her customers (e.g. no high-uptime or infrastructure products). It\u2019s shaped parts of how we collaborate and communicate.<\/p>\n\n<p>In short, we <em>design<\/em> for it. You might have a similar constraint in your life and business.<\/p>\n\n<p>In late 2017, Amy had taken some time off from work to recover from a combination of illness and burnout. I had things covered with student support and a few small projects.<\/p>\n\n<p><em>Which was fine, right up until the moment it wasn\u2019t fine anymore.<\/em><\/p>\n\n<p>January was around the corner, making it time for our first <a href=\"https:\/\/30x500.com\/\">30x500<\/a> enrollment of the year. Also, historically, our biggest enrollment period of the year.<\/p>\n\n<h3 id=\"but-as-january-inched-closer-and-amy-wasnt-feeling-well-enough-to-work-we-had-a-problem\">But as January inched closer and Amy wasn\u2019t feeling well enough to work, we had a problem.<\/h3>\n\n<p>The truth is that, at this point in our history, most people had signed up for our email list because of Amy\u2019s writing.<\/p>\n\n<p>Then we had conditioned our subscribers to expect emails from Amy.<\/p>\n\n<p>Many people <a href=\"\/alex-design-problem\/\">didn\u2019t know I existed<\/a> until they took one of our classes or workshops!<\/p>\n\n<p>So when Amy got too sick to write our next batch of launch emails I had a couple of obvious options:<\/p>\n\n<ul>\n  <li>\n    <p><strong>Option A:<\/strong> we could postpone our January launch until Amy was feeling better.<\/p>\n  <\/li>\n  <li>\n    <p><strong>Option B:<\/strong> I could try to write a new launch myself, and hope our subscribers weren\u2019t startled or confused by the emails being written by someone they didn\u2019t know as well, or at all.<\/p>\n  <\/li>\n<\/ul>\n\n<p>Neither of these options were ideal, leading me to consider Hidden Option C.<\/p>\n\n<p>I love me a good Hidden Option C!<\/p>\n\n<h2 id=\"our-first-just-the-hits-email-sequence\">Our first \u201c<em>Just The Hits\u201d<\/em> Email Sequence<\/h2>\n\n<p>I went back to Amy and said:<\/p>\n\n<blockquote>\n  <p>\u201cDon\u2019t worry, you focus on getting better. I\u2019m still going to run a launch in January.<\/p>\n\n  <p>But instead of creating something new from scratch, I\u2019m going to go back through our back catalog of launches and pull out the best stuff you\u2019ve written.<\/p>\n\n  <p>I\u2019m going to treat our back catalog like the building blocks. I\u2019m going to edit &amp; assemble those past emails into a cohesive narrative. And I\u2019m going to send that to our subscribers.\u201d<\/p>\n<\/blockquote>\n\n<p>We had the emails. We had data like open and click rates. We had list-to-sale conversion rates.<\/p>\n\n<p>We had a structure and a framework and a format that we\u2019d proven works.<\/p>\n\n<p><strong>I took it all \u201cinto the studio\u201d and got to work.<\/strong><\/p>\n\n<p>I pulled our most effective emails from past launches. I found the themes that resonated most with our audience. I spotted gaps that had generated confusion in the past.<\/p>\n\n<p>I stepped off the treadmill of creating, creating, creating, and <strong><em>started thinking like a producer<\/em><\/strong> where my job was to polish and assemble the parts, mixing and mastering them into the best finished product possible<strong>.<\/strong><\/p>\n\n<p><em>And wow, it worked better than I could have ever expected!<\/em><\/p>\n\n<p>At the end of my first \u201c<em>Just The Hits\u201d<\/em> Sequence we had <strong>smashed our previous best sales records by more than 60%.<\/strong><\/p>\n\n<p>With near-zero brand new writing, while my business partner and the face of the business was physically unable to work.<\/p>\n\n<p>In the years since this initial success, I\u2019ve gone on to build several more sequences like this one.<\/p>\n\n<p>Some parts and components get reused each time. Others get updated and adapted based on the core theme of the sequence.<\/p>\n\n<h3 id=\"unexpected-benefit-lower-stress\">Unexpected benefit: lower stress!<\/h3>\n\n<p>In addition to smashing our sales records, our launches went from being <strong>the most stressful and time consuming<\/strong> events in our business to a <strong>total cakewalk<\/strong>.<\/p>\n\n<p>Nowadays, instead of sweating through our just-in-time email creation, I work like a producer and develop our <em>entire<\/em> launch events ahead of time. This lets me relax through the launch and focus on supporting our prospective and new students who write in with questions.<\/p>\n\n<p>It\u2019s so much better than doing everything just-in-time!<\/p>\n\n<h2 id=\"the-problem-with-evergreen-launches\"><strong>The problem with Evergreen Launches<\/strong><\/h2>\n\n<p>Now, you might be wondering <em>\u201cisn\u2019t this just an evergreen sales funnel, Alex?\u201d<\/em><\/p>\n\n<p>Yes, and no. Speaking personally, we\u2019ve had mixed experiences with evergreen launches ourselves. And I\u2019ve consulted with a number of businesses who spent loads of time building evergreen launches only to see them create a small, erratic trickle of sales, rather than the steady stream they had hoped for.<\/p>\n\n<p>Obviously, Evergreen sales funnels <em>can<\/em> work! But I\u2019ve never seen them work as well as our \u201clive\u201d launches.<\/p>\n\n<p>Which raises the question\u2026<em>why?<\/em><\/p>\n\n<p>I\u2019ve come to believe that the <em>real<\/em> problem with a lot of evergreen launches isn\u2019t the fact that they\u2019re automated. The problem stems from the fact that they\u2019re usually written to be evergreen from the start, which makes them feel a lot more robotic and \u201con rails.\u201d<\/p>\n\n<p><strong>Try thinking about the difference between sitting down in Gmail or Outlook to write an email to a friend or coworker.<\/strong><\/p>\n\n<p>It\u2019s a <em>relatively<\/em> natural process to write an email to a single person. To the recipient, the writing feels like it was written <em>for<\/em> them.<\/p>\n\n<p><strong>Now compare that experience to sitting down to write an email for your newsletter.<\/strong><\/p>\n\n<p>Writing for a newsletter, or any sizable audience, is a <em>lot<\/em> more effort than writing for one person. You have to consider the range of information they might (or might not) already have; it\u2019s harder to know what\u2019s going to resonate when you\u2019re trying to resonate with a group.<\/p>\n\n<p><strong>The more \u201cimaginary\u201d the reader becomes to you, the less \u201creal\u201d your emails tend to <em>feel<\/em> to them.<\/strong><\/p>\n\n<p>It\u2019s not that I think we\u2019re tricking anybody into believing that an automated email or a marketing email is \u201creal\u201d but the overall <em>feel<\/em> of a mass email is just different when you\u2019re reading it.<\/p>\n\n<p>It doesn\u2019t feel like it was written for you.<\/p>\n\n<p>I think this is where most evergreen email sequences go wrong. Evergreen emails often feel like they\u2019re designed for the convenience of the sender, rather than the experience of the receiver.<\/p>\n\n<p><strong>Contrast that artificial evergreen experience with what I call\u2026The Mixtape Mindset.<\/strong><\/p>\n\n<p><img src=\"\/assets\/images\/mixtape.jpg\" alt=\"Cassette Mixtape\" \/><\/p>\n\n<p>Mixtapes are usually made with a person in mind, often a friend or a loved one or someone who you know something about. Mixtapes are created to <em>connect<\/em> with the listener in a certain way.<\/p>\n\n<p>When you treat your email like a mixtape, you\u2019re thinking about the readers point of view. That\u2019s what a mix tapes all about.<\/p>\n\n<p>Remixing your content mixtapes around different themes of your audience\u2019s problems and pains and concerns and interests can make a series of emails feel like you made it just for them.<\/p>\n\n<p>The other thing about mixtapes is that most people listen to their favorite mixtapes over and over. Each listen takes you to a place, and helps you in a moment.<\/p>\n\n<p>Similarly, a helpful email can land differently for the reader at a different time in their life or at a different stage of the business. And that\u2019s not even accounting for people who missed the email the first time you sent it!<\/p>\n\n<h3 id=\"thats-why-i-call-my-version-of-marketing-automation-a-content-mixtape\">That\u2019s why I call my version of marketing automation a <em>Content Mixtape<\/em>.<\/h3>\n\n<p>After seeing the success of this approach on a launch I realized that I could do the same thing for our newsletter \u2013 and get the same kinds of benefits and results!<\/p>\n\n<p>Just think about all of the newsletter emails you\u2019ve sent up until now. Some were better than others, I\u2019m sure!<\/p>\n\n<p>Now think about some of the best emails you\u2019ve sent to your list, emails that really resonated with your readers. Posts that got shared, quoted, and responded to.<\/p>\n\n<p><strong>Now go find out: How many people have joined your newsletter since the day you sent that broadcast?<\/strong><\/p>\n\n<p><em>That\u2019s how many people have missed out on your best emails!<\/em><\/p>\n\n<p><img src=\"\/assets\/images\/joel-mixtape.png\" alt=\"Joel Hooks Testimonial\" \/><\/p>\n\n<h2 id=\"how-to-mixtape-your-newsletter\"><strong>How to Mixtape your Newsletter<\/strong><\/h2>\n\n<p><strong>With Special Thanks to Brennan Dunn:<\/strong> We believe in giving credit to our sources, so this article wouldn\u2019t be complete without a mention of what we learned about newsletter automation from Brennan Dunn.<\/p>\n\n<p>If you\u2019ve been around the Stacking the Bricks universe for a while you will almost certainly recognize Brennan\u2019s name. He\u2019s a star 30x500 alumni, creator of the <a href=\"https:\/\/doubleyourfreelancing.com\">Double your Freelancing<\/a> empire, and half of the duo behind <a href=\"https:\/\/rightmessage.com\/\">RightMessage<\/a>.<\/p>\n\n<p>Brennan is an absolute <em>wizard<\/em> when it comes to email automation, and he deserves a ton of credit for planting the seeds of what\u2019s possible using ConvertKit email sequences.<\/p>\n\n<p>His course, <a href=\"https:\/\/createandsell.co\/courses\/mastering-convertkit?ref=stackingthebricks\">Mastering Convertkit<\/a> <small>[ref link]<\/small>, is not cheap at $1000+ but if you sell products over email, is worth every penny and I\u2019ve recommended it for years without a kickback.<\/p>\n\n<p>Long before I started creating Content Mixtapes, Brennan shared his own approach to creating a \u201cshadow newsletter\u201d in which you could pre-program a newsletter. With a shadow newsletter in place, every subscriber would get consistent, fresh emails via <em>sequences<\/em> rather than <em>broadcasts<\/em>.<\/p>\n\n<p>In my experience, the real magic of a Shadow Newsletter \u2013 and subsequently a Content Mixtape \u2013 is less the technical ability to automate sending email, and more the power that it gives you to create an <strong>amazing and<\/strong> <strong>consistent<\/strong> reader experience.<\/p>\n\n<p>Even once I learned the technical aspects of using ConvertKit in this way from Brennan, I always struggled with the process of sitting down to populate those email sequences.<\/p>\n\n<p>Because once again again, the process of <strong><em>creating<\/em><\/strong> emails is distinctly different and separate from the process of <strong><em>producing<\/em><\/strong> those emails into a great experience for the reader.<\/p>\n\n<p>That process of <strong><em>producing<\/em><\/strong> a Content Mixtape is a mix of:<\/p>\n\n<ul>\n  <li>curating the pace and order of the emails<\/li>\n  <li>strategically \u201ctuning up\u201d emails so they feel natural no matter when they are sent<\/li>\n  <li>finding and focusing on your <em>reader\u2019s<\/em> point of view<\/li>\n<\/ul>\n\n<p>So you should definitely go check out <a href=\"https:\/\/createandsell.co\/?ref=stackingthebricks\">Brennan\u2019s work<\/a> to dig into the technical and high-level strategies for using ConvertKit.<\/p>\n\n<p>But my hunch is that you will find Brennan\u2019s work a LOT more useful if you start with the lessons in this article first, learning the production process I\u2019ve developed to prepare our just-in-time written articles and emails for our Content Mixtapes.<\/p>\n\n<p>Let\u2019s get into the nitty gritty.<\/p>\n\n<h2 id=\"stage-1-curate-your-readers-experience\">Stage 1. Curate your reader\u2019s experience<\/h2>\n\n<p>One of the things that I have learned as a writer is that <strong>nobody has ideas in the linear order<\/strong>.<\/p>\n\n<p>Stuff comes out of our brains in a myriad of different orders based on the context, our personal biases, and more.<\/p>\n\n<p>That\u2019s why it\u2019s so valuable to start your writing process with an outline! With an outline, it\u2019s cheap to re-organize and reorder the pieces of an idea before you invest time into fleshing it out.<\/p>\n\n<p>Starting with an outline even makes it easier to \u201cmurder your darlings\u201d aka trim ideas that aren\u2019t inherently bad, but are extraneous to the goal of the thing your working on.<\/p>\n\n<p>Doing this sort of self-curation <em>early<\/em> in the writing process helps you have clearer ideas, and more importantly ensures that you\u2019ll present the information in the most useful way rather than the way it happened to come out of your brain.<\/p>\n\n<h3 id=\"start-putting-your-ideas-in-order\"><strong>Start putting your ideas in order<\/strong><\/h3>\n\n<p>If you\u2019ve been creating things for your audience over the course of years, months, or even weeks, it\u2019s likely that you\u2019ve built up a nice little \u201cback catalog\u201d of individual articles, essays, guides, screencasts, podcasts and public speaking appearances\u2026<\/p>\n\n<p>You\u2019ve probably repeated some topics, themes, and lessons. Each individual piece represents a time where you <em>practiced<\/em> saying certain things, conveying certain messages, delivering some kind of result or outcome.<\/p>\n\n<p><strong>And once again, ideas don\u2019t happen in linear order.<\/strong><\/p>\n\n<p>Your <em>earliest<\/em> writing probably isn\u2019t the best \u201cfirst impression\u201d for brand new readers. Your <em>most<\/em> action-oriented writing might not make sense for a total beginner. Your most challenging concepts might be rejected by a reader who is not ready to read them.<\/p>\n\n<p><strong>Now imagine reordering your entire back catalog, with the reader in mind. Like a Mixtape!<\/strong><\/p>\n\n<p>You can introduce foundational concepts early on, and reliably call back to them later because you know you already shared them.<\/p>\n\n<p>You can balance stories, examples, and how-to guides <em>intentionally<\/em>, introducing variety.<\/p>\n\n<p>You can even control the pace! You can build momentum towards concepts or action, or offer breathing room for the reader to process or implement your ideas.<\/p>\n\n<h3 id=\"start-your-first-content-mixtape-with-10-emails\">Start your first Content Mixtape with 10 emails<\/h3>\n\n<p>If you have a sizable back catalog, this process can get <em>really<\/em> overwhelming.<\/p>\n\n<p>To curb that overwhelm, my advice is that you don\u2019t try to create the perfect order for your entire back catalog at once. Instead, focus on the first 10 to 12 emails that your new subscribers should receive.<\/p>\n\n<p>If you\u2019re sending weekly, that translates to nearly 3 months of a fully automated newsletter experience.<\/p>\n\n<p>Imagine <em>3 whole months<\/em> where every new subscriber is having an <em>amazing<\/em> first run experience with your newsletter, completely on autopilot, leaving you to work on other parts of your business.<\/p>\n\n<h3 id=\"counterintuitively-i-recommend-doing-this-curation-work-outside-of-convertkit\">Counterintuitively, I recommend doing this curation work <em>outside<\/em> of ConvertKit<\/h3>\n\n<p>While ConvertKit\u2019s sequence interface is really nice, it\u2019s easy to get distracted by all of the features and options when all you REALLY need is to know which day of the week you\u2019re sending which email.<\/p>\n\n<p>Here\u2019s an example of how I built a Content Mixtape for a product launch in Google Sheets. Here I\u2019m just noting the day of the week and the draft subject line, but you could also include a short description of the email, the lesson, or anything else notable about the contents of that email.<\/p>\n\n<p><img src=\"\/assets\/images\/mixtape-schedule.png\" alt=\"Sample Schedule\" \/><\/p>\n\n<p>You can even see how the pacing varies through this Content Mixtape:<\/p>\n\n<ul>\n  <li>it opens with two weeks of single emails on Wednesdays to establish momentum<\/li>\n  <li>then sending ramps up a bit more in the third week as we get close to launch day<\/li>\n  <li>then sends a single email <em>almost<\/em> every day during the active launch week<\/li>\n  <li>and at the peak of the email crescendo, we send a whopping 3 emails at the very last day (the last two are only sent to people who\u2019ve actively engaged with the sequence at that point, but that\u2019s some fancy moves for another day)<\/li>\n<\/ul>\n\n<p>This specific sequence not only generated a TON of sales, it\u2019s a pattern that we use across most of our product launches. The individual emails change, but follow the same basic pattern!<\/p>\n\n<p>For <strong>your<\/strong> first Content Mixtape, I recommend keeping things really simple before you get fancy:<\/p>\n\n<ul>\n  <li>10-12 emails total<\/li>\n  <li>Sent on a consistent schedule (same day of the week, every week)<\/li>\n  <li>Open with 2-3 resources that are optimized to <em>connect<\/em> with the reader: stories, examples, etc to help them feel certain that you understand their problem from their point of view.<\/li>\n  <li>Then once you\u2019ve helped them feel comfortable, up the intensity a bit! Mix in how-tos and guides that they can take action on. This is also a great time to introduce other formats, like cheat sheets, podcast interviews, screencasts, etc.<\/li>\n  <li>After those action-oriented emails, give them a bit of a cool down with some reading to help them reflect on their situation, notice changes, get unstuck, etc.<\/li>\n<\/ul>\n\n<p>You can factor in the popularity of stuff you\u2019ve created in the past, too. This includes open and click rates, sure. But those numbers only tell you so much! When building our Content Mixtapes, I factor articles that are likely to be shared, quoted, or linked to by new readers since that contributes to that virtuous content cycle:<\/p>\n\n<p><img src=\"\/assets\/images\/content-cycle.png\" alt=\"Content Cycle Diagram: traffic from sharing articles, convert traffic to subscribers, share articles to subscribers to build trust, subscribers share articles, articles generate traffic\" \/><\/p>\n\n<p>Like the musical mixtapes that inspired this approach, this curation can be a bit more of an art than a science. I give you permission to experiment! There\u2019s no single RIGHT way to do this, as long as you\u2019re considering the recipient.<\/p>\n\n<p>Plus, you can always change up the order later. ConvertKit\u2019s Sequence Builder makes it <em>really<\/em> easy to rearrange your sequence in the future.<\/p>\n\n<p><img src=\"\/assets\/images\/mixtape-sidebar.png\" alt=\"Convertkit Sidebar\" \/><\/p>\n\n<p>Once you have the rough order of your Content Mixtape curated, it\u2019s time for you to get into tuning up the individual emails to make sure they make sense no matter when they\u2019re sent.<\/p>\n\n<h2 id=\"stage-2-evergreen-editing\">Stage 2. Evergreen Editing<\/h2>\n\n<p><em>\u201cHow will it <strong>feel<\/strong> to read this a year from now?\u201d<\/em><\/p>\n\n<p>Like I said before, my biggest peeve about most evergreen newsletters is that they\u2019re written in a way that feels stilted, awkward, and obviously automated.<\/p>\n\n<p>They just <strong><em>feel<\/em><\/strong> different. And I think I know why.<\/p>\n\n<p>When we write naturally, we can\u2019t help ourselves but to <em>refer<\/em> to time. It\u2019s a tool for relating.<\/p>\n\n<p>Time is a biiiiiiig part of how we understand the world around us, and the context for what has happened, is happening, or will happen in the future.<\/p>\n\n<p>But when we write something that\u2019s intended to be \u201cevergreen\u201d we almost can\u2019t help but change the way we write to exclude those bits of context.<\/p>\n\n<p>While proactively avoiding a situation where our writing becomes outdated, we inadvertently kill off the context clues that make writing feel natural. Baby, bathwater, etc.<\/p>\n\n<p>Instead, I propose the following\u2026<\/p>\n\n<h3 id=\"write-for-today-edit-for-the-future\">Write for today, edit for the future.<\/h3>\n\n<p>It\u2019s a little bit obvious in hindsight, but a conclusion I wouldn\u2019t have probably come up with if it wasn\u2019t for my experience building Content Mixtapes for Stacking the Bricks!<\/p>\n\n<p>In addition to these time-based context clues, the evergreen editing process is a grand opportunity to improve each piece of content to make sure it\u2019s in tip top shape.<\/p>\n\n<p>When every new subscriber gets <em>amazing<\/em> emails from you every week, like clockwork, you can be sure that you\u2019ll be one of the few newsletters that they <strong>always open<\/strong>.<\/p>\n\n<p>Plus, in my experience, writing is SO MUCH <em>easier<\/em> when you separate the writing from the editing. This is doubly true of evergreen editing!<\/p>\n\n<p>After the last few years of building and improving our Content Mixtapes, here are the four parts of the evergreen editing process I\u2019ve developed.<\/p>\n\n<h3 id=\"remove-time-fingerprints\"><strong>1. Remove Time Fingerprints<\/strong><\/h3>\n\n<p>This one is the most obvious, but also can be the most subtle to spot.<\/p>\n\n<p>Your mileage may vary, but I can say that I was <em>shocked<\/em> at how often Amy and I both introduce \u201cTime Fingerprints\u201d to our writing.<\/p>\n\n<p>These errant Time Fingerprints tend to show up in a few different ways:<\/p>\n\n<p><strong>First, we regularly reference recent experiences or stories as points of reference to share a concept or a lesson.<\/strong><\/p>\n\n<p>But as time passes, that \u201crecency\u201d fades. During Evergreen Editing, it became clear that the \u201crecency\u201d was never really that important to begin with.<\/p>\n\n<p>The fix is pretty easy once you know how to spot it!<\/p>\n\n<p>\u201cA few days ago\u2026\u201d can easily be edited to \u201cOne day\u2026\u201d like in the example below. This simple storytelling language still feels very natural, and removes the external references that break the reader\u2019s sense of time.<\/p>\n\n<p><strong>Another unnecessary Time Fingerprint I noticed was a byproduct of creating articles that are part of a series.<\/strong><\/p>\n\n<p>When writing them just in time, it\u2019s totally natural to write things like <em>\u201cIn last week\u2019s article\u2026\u201d<\/em> that can raise disorienting questions like <em>\u201cwait, did I read that last week?\u201d<\/em><\/p>\n\n<p>So I would edit something like <em>\u201cIn last week\u2019s article\u201d<\/em> to show the <strong>direction<\/strong> of time without specifying an amount of time. A simple <em>\u201cI\u2019ve previously written about\u2026\u201d<\/em> does the trick!<\/p>\n\n<p><strong>The last common kind of Time Fingerprint I noticed were seasonal references to things that aren\u2019t specifically bound by the season.<\/strong><\/p>\n\n<p>Seasons aren\u2019t <em>all<\/em> bad \u2013 e.g. if you were talking about snowy weather, it\u2019d make sense to mention winter. I would avoid saying <em>when<\/em> winter is relative to now, since \u201cnow\u2019 will be the variable from the reader\u2019s point of view. If you\u2019re sending a Halloween themed message in March, your readers are likely to be confused.<\/p>\n\n<p>But if the seasonality isn\u2019t relevant to the story or context, I try to remove it!<\/p>\n\n<p><strong>When I\u2019m looking for Time Fingerprints, I\u2019m looking for:<\/strong><\/p>\n\n<ul>\n  <li>Specific dates, like the mention of an actual calendar date, unless it\u2019s something that happened in the past and that date is somehow relevant to the reader.<\/li>\n  <li>Mentions of a launch or a sale that have since ended<\/li>\n  <li>Unnecessary Seasonal references (Spring, Summer, Fall, Winter)<\/li>\n  <li>Unnecessary Holiday references<\/li>\n  <li>Unnecessary references to the current year<\/li>\n  <li>Cultural experiences that happen at a certain time of year (e.g. Football season)<\/li>\n  <li>References to how much time has passed, e.g. since past articles or past milestones<\/li>\n  <li>Stories, revenue numbers, and examples that are already outdated, and\/or will continue to become outdated<\/li>\n<\/ul>\n\n<p>Overall my Evergreen editing strategy boils down to one key question:<\/p>\n\n<p><em>\u201cHow can I say this so that if I read it in a year, it\u2019d still make sense?\u201d<\/em><\/p>\n\n<h3 id=\"remove-introwaffle\">2. Remove Introwaffle<\/h3>\n\n<p>The term \u201cIntrowaffle\u201d (or less subtly, <a href=\"https:\/\/stackingthebricks.com\/destroy-introwank-copywriting-for-conversions\/\">Introwank<\/a>\u201d is an Amy-ism to describe the introductory sentences, paragraphs, sometimes even <em>pages<\/em> of writing that comes out of our brains before we get to our real point.<\/p>\n\n<p>Note that this is different from opening an article or resource with a story to connect or resonate with the reader. That\u2019s a <em>strategic<\/em> intro.<\/p>\n\n<p>Introwaffle is the stuff that comes out of your brain, but does <em>nothing<\/em> to draw the reader in, or build momentum.<\/p>\n\n<p>To practice spotting your own Introwaffle, try reading your articles with the question \u201cwhen does the action really begin?\u201d Highlight that sentence or paragraph where your article REALLY starts.<\/p>\n\n<p>Then look at everything you wrote before that point.<\/p>\n\n<p>Could you remove that intro entirely? Or parts of it?<\/p>\n\n<p>If you can get the reader to the action faster or more effectively without it, cut it!<\/p>\n\n<h3 id=\"find-the-fix\">3. Find the Fix<\/h3>\n\n<p>At the literal other end of the article from your intro, is the takeaway.<\/p>\n\n<p>There is a <em>reason<\/em> your article exists in the first place. In some cases, the takeaway is implied. In other cases, it\u2019s more explicit. Neither is right or wrong\u2026but unless you have a specific strategic reason to be opaque about the takeaway, it\u2019s better to not leave them guessing!<\/p>\n\n<p>I try to avoid making a reader waste their intellectual resources trying to figure out what we meant, and put those resources into applying what I meant to their own work.<\/p>\n\n<p>So during my Evergreen Editing, I\u2019ve started looking for what we call \u201cthe fix.\u201d The fix is the <em>outcome<\/em> you\u2019re giving the reader.<\/p>\n\n<p><strong>Fixes can take a number of forms, but some of the most common ones include:<\/strong><\/p>\n\n<ul>\n  <li>A clearer understanding of something specific<\/li>\n  <li>Specific next action steps<\/li>\n  <li>A question or prompt to think about or reflect on<\/li>\n  <li>Permission or confidence to do or try something<\/li>\n  <li>Additional recommended resources (links, books, downloads, etc)<\/li>\n<\/ul>\n\n<p>This list is by no means exhaustive, but should give you a solid idea of what you\u2019re looking for.<\/p>\n\n<p>My ultimate goal is to make the reader feel like every time they get an email from us, it\u2019ll be worth opening, so I often use the sheer <em>existence<\/em> of a Fix as a baseline for whether or not an article even makes the cut to be added to a Content Mixtape.<\/p>\n\n<p>That\u2019s not to say that writing <em>without<\/em> a Fix isn\u2019t valuable. Sometimes it\u2019s really important! In fact, I\u2019ve found that some of my \u201cbest\u201d writing doesn\u2019t have a Fix, because the writing was really me working out my ideas on the page. I usually stick the raw material of those Fix-less articles into a swipe file when I\u2019m exploring new and better ways to say something.<\/p>\n\n<p>Other times, a Fix-less article (or podcast, or anything really the format doesn\u2019t matter) needs a few new sentences or a bulleted list at the end to drive the point home.<\/p>\n\n<p>At the very least, it\u2019s helpful to be <em>aware<\/em> of when you have a Fix, and when you don\u2019t!<\/p>\n\n<h3 id=\"call-your-audience-by-name\">4. Call your audience by name<\/h3>\n\n<p>It\u2019s safe to assume that your readers are unimaginably distracted, especially when they\u2019re on the internet or in their inboxes.<\/p>\n\n<p>Which means the second someone has a moment to question <em>\u201cis this really meant for me?\u201d<\/em> you\u2019ve lost them. So when I say \u201ccall your audience by name\u201d I don\u2019t mean their first name, like those hokey (and obviously fake) mail merges.<\/p>\n\n<p>I mean to intentionally use the language they use to describe themselves, their interests, their goals, their concerns\u2026and to use it early. When possible, in the first sentence or two!<\/p>\n\n<p>Is it for beginners, or more experienced readers? Is it best suited for people with a certain role? Don\u2019t be shy, say that up front! Sure, some folks who it could help might skip it, but the readers you <em>want<\/em> are more likely to start reading in the first place.<\/p>\n\n<p>Check out <a href=\"https:\/\/stackingthebricks.com\/fear-of-success\/\">this example<\/a> where within a couple of sentences I\u2019ve mentioned SaaS founders, trial signups, and small independent software businesses. All clues to a prospective reader that if those terms mean anything to them, there\u2019s a good chance they are in the right place!<\/p>\n\n<h3 id=\"headlines-graphics-quotes-examples\">5. Headlines, graphics, quotes, examples<\/h3>\n\n<p>Finally, we\u2019re getting close to the end of the Evergreen Editing stage! Before we wrap up, a final bit of polish.<\/p>\n\n<p>Most commonly, I\u2019ll add a few headlines to help give the article some structural meaning.<\/p>\n\n<p>The one thing to be mindful of is that headlines (like everything else in writing) have a job: to make it easy for the reader to scan a large amount of information, glean context, and get a sense of where the article is headed.<\/p>\n\n<p>Using clever turns of phrase, and other quips might make you feel proud of yourself, but if they don\u2019t help move the reader forward, they\u2019re not the right headline.<\/p>\n\n<p>My favorite trick is to write <em>two<\/em> headlines: the headline <strong>you<\/strong> want to write, and then write the headline that would help the reader know what they\u2019re about to read.<\/p>\n\n<p>Then throw away the first one.<\/p>\n\n<p>Once I\u2019ve added some headlines, I might add a graphic or two, especially to break up a long bit of text. I might pull out a quote that seems tweetable, and put that in it\u2019s own little content block.<\/p>\n\n<p>The most intensive thing I might do in this final phase is to see if I have any concrete examples to reference that weren\u2019t in the original piece. Sometimes those examples come from readers writing in. Other times they\u2019re just stories or examples from times when I\u2019ve referenced the article since originally writing it.<\/p>\n\n<p>I definitely don\u2019t add examples to every piece of writing, but I will at least pause to think if I have any that I might use!<\/p>\n\n<h3 id=\"whew-evergreen-editing-is-a-lot-of-work\">WHEW! Evergreen editing is a lot of work.<\/h3>\n\n<p>Thing is, this work pays off BIG over time.<\/p>\n\n<p>The nature of Content Mixtapes is that your work updating every piece pays for itself a little bit with every single new subscriber you earn.<\/p>\n\n<p>If you start with a relatively small collection of ~10 emails like I suggest, you will start to get the hang of things by the time you\u2019ve edited your 3rd or 4th email using this process. And it keeps getting faster and faster.<\/p>\n\n<p>Also, you don\u2019t need to get it perfect the first time! Do your best to hit the marks, and get subscribers flowing through the Content Mixtape as soon as you can.<\/p>\n\n<p>My early edits weren\u2019t <em>nearly<\/em> as good as the edits I made after doing this process on more than 80 emails. I\u2019ve even gone back a second time to tune them up further.<\/p>\n\n<p>Incremental improvements are easy, and effective.<\/p>\n\n<p><em>All that is to say, don\u2019t wait for your emails to be \u201cperfect\u201d to ship them!<\/em><\/p>\n\n<h2 id=\"stage-3-assembling-and-launching-your-mixtape\">Stage 3. Assembling and Launching Your Mixtape<\/h2>\n\n<p>Like I said, I\u2019m a fan of doing all of this work <em>outside<\/em> of <a href=\"https:\/\/stackingthebricks.com\/convertkit\/\">ConvertKit<\/a> itself. It\u2019s a fairly intensive mise-en-place, but doing the setup first makes the assembly go oh-so-much smoother.<\/p>\n\n<p>In this final stage, you\u2019re going to:<\/p>\n\n<ul>\n  <li>Refresh your public links<\/li>\n  <li>Configure your ConvertKit sequence<\/li>\n  <li>Load the content into ConvertKit<\/li>\n  <li>Start sending new subscribers through the sequence<\/li>\n  <li>And finally, add your existing subscribers to the sequence too!<\/li>\n<\/ul>\n\n<p>There\u2019s plenty of tutorials on how to configure Convertkit Sequences and automations, <a href=\"https:\/\/help.convertkit.com\/en\/articles\/2502666-how-to-begin-a-visual-automation\">including ConvertKit\u2019s own help articles<\/a>, but I do have a few more strategic tips to share as you wrap up this process.<\/p>\n\n<h3 id=\"update-your-public-links\"><strong>Update your public links<\/strong><\/h3>\n\n<p>This one\u2019s pretty straightforward: assuming the articles and resources that you\u2019ve been refreshing throughout this process to be evergreen already exist on your blog or website, make sure the latest version is live!<\/p>\n\n<p>If your blog shows articles in reverse-chronological order (like most do), you might even decide to update the publish dates to be more recent, or reflect \u201clast updated\u201d in some way.<\/p>\n\n<p>With all of this time and effort invested into making your articles evergreen, you <em>definitely<\/em> want to make sure those articles are publicly available for linking, sharing, and of course search engine indexing.<\/p>\n\n<p>If you\u2019re thinking, <em>\u201cbut\u2026those articles are in my mixtape now. Do I want them publicly visible, too? Won\u2019t that mean people can end up seeing them more than once?\u201d<\/em><\/p>\n\n<p>To which the answers are yes, and yes.<\/p>\n\n<p>You know how you listen to your favorite mixtapes over and over? Repetition is NOT a bad thing when it comes to educational marketing content, either.<\/p>\n\n<p>The same article can land differently for the same person at different times in their journey. And sometimes, people just need to see something again to be reminded of how helpful it was the first time they saw it.<\/p>\n\n<p>And remember, that\u2019s what we want: people finding your stuff to be helpful, so they share it, bringing new people into the cycle. Each individual article in your mixtape is part of the whole, AND a potential onramp for new readers.<\/p>\n\n<p><img src=\"\/assets\/images\/content-cycle.png\" alt=\"Content Cycle Diagram: traffic from sharing articles, convert traffic to subscribers, share articles to subscribers to build trust, subscribers share articles, articles generate traffic\" \/><\/p>\n\n<p>You will also want updated and current public links for each article when you load them into your email sequence.<\/p>\n\n<h3 id=\"the-simple-way-to-avoid-sending-multiple-emails-on-the-same-day\">The simple way to avoid sending multiple emails on the same day<\/h3>\n\n<p>One of the challenges of using newsletter automation is trying to avoid a situation where you have overlapping automations, and start sending someone emails from across multiple sequences on the same day.<\/p>\n\n<p>There are some complex automation solutions for this that involve setting flags and triggers that only allow one sequence to send at a time, but I\u2019ve found them to be overwhelming and difficult to keep track of.<\/p>\n\n<p>I strongly recommend this much simpler technique instead!<\/p>\n\n<p>Our mixtapes are configured in ConvertKit to send on a <strong>single specific day of the week<\/strong>, and then avoid that day of the week when designing other scheduled email sequences.<\/p>\n\n<p>For example, we send our core Content Mixtape emails on Wednesdays.<\/p>\n\n<p><img src=\"\/assets\/images\/mixtape-ck-schedule.png\" alt=\"ConvertKit Only on Wednesdays\" \/><\/p>\n\n<p>In addition to helping get readers used to receiving our emails on the same day of the week, this choice makes it <em>really<\/em> easy to schedule other email activity <em>around<\/em> those regular emails.<\/p>\n\n<h3 id=\"loading-your-mixtape-into-convertkit\">Loading your Mixtape into ConvertKit<\/h3>\n\n<p>Finally! \ud83d\ude05  With all of these pieces in place, you are good to begin pasting your newly Evergreen Edited content into the brand new Sequence.<\/p>\n\n<p>ConvertKit\u2019s editor has gotten a lot better, to the point where I <em>mostly<\/em> trust it to paste formatting copied from a Google Doc, or similar. It\u2019ll even detect markdown and attempt formatting it for you. But it\u2019s definitely not perfect. Sometimes it\u2019s downright frustrating.<\/p>\n\n<p><strong>So <em>definitely<\/em> proof your work after pasting it into ConvertKit.<\/strong> Make sure headlines are formatted as headlines, and all of your links &amp; images work as expected.<\/p>\n\n<h4 id=\"full-article-or-teaser\"><strong>Full Article or Teaser?<\/strong><\/h4>\n\n<p>If you\u2019re wondering: <em>\u201cShould I put each entire article in the email, so the reader doesn\u2019t have to leave their inbox? Or should I write a teaser that links to the article?\u201d<\/em><\/p>\n\n<p>Honestly\u2026.I do both. I like mixing it up.<\/p>\n\n<p>When I post the <strong>entire<\/strong> article\u2019s contents in the body of an email, I include a line at the bottom linking to the article on our site. Something like:<\/p>\n\n<blockquote>\n  <p>\u201c<a href=\"https:\/\/stackingthebricks.com\/convertkit-2\">Here\u2019s a share-able link to this article<\/a> if you want to save it for later or share it with a friend.\u201d<\/p>\n<\/blockquote>\n\n<p>Other times, I post the first couple of paragraphs \u2013 <em>just<\/em> enough to hook the reader \u2013 and then provide the link to read the rest on the site.<\/p>\n\n<p>And other times still, we\u2019ll write a totally standalone teaser or \u201ctee-up\u201d email. We use this most often to introduce a topic that the reader might not <em>realize<\/em> they\u2019re interested in, but would find valuable. So that tee-up acts a bit like a pitch to persuade the reader to click the link.<\/p>\n\n<p><strong>Nothing tricky, overly clever, or click-bait-y.<\/strong> Remember, the goal of this newsletter is NOT to maximize clicks, but to maximize trust. The worst thing you can do besides not send emails, is to send emails that undermine the trust you\u2019ve built with your reader up to that point.<\/p>\n\n<p>Once you\u2019ve added your 10ish articles to the ConvertKit sequence (and made sure that they\u2019re flipped to published), you can start sending new and existing subscribers through the Mixtape!<\/p>\n\n<h3 id=\"all-roads-can-lead-to-your-content-mixtape\">All Roads can lead to your Content Mixtape<\/h3>\n\n<p>This last piece of advice is a bit more advanced. You definitely DO NOT need to worry about it to <strong>launch<\/strong> your Content Mixtape and start seeing the results. But as it might help you see the road ahead, I thought it\u2019d be useful to share the strategy.<\/p>\n\n<p>As our business has grown, so has our email \u201cecosystem\u201d:<\/p>\n\n<ul>\n  <li>We have multiple email courses, like <a href=\"https:\/\/yearofhustle.com\">Year of Hustle<\/a> and <a href=\"https:\/\/shipinsix.com\">Ship in Six<\/a><\/li>\n  <li>We have a library of small products that people can buy <a href=\"https:\/\/shop.stackingthebricks.com\/\">directly from our store<\/a>, and of course my book <a href=\"https:\/\/tiny.mba\">The Tiny MBA<\/a>. Many of these small products include simple follow-up email sequences to either guide implementation, request feedback\/reviews, or both.<\/li>\n  <li>We occasionally run a special event that people can sign up to attend, or be reminded of<\/li>\n<\/ul>\n\n<p>In all of these cases, we use ConvertKit automations and sequences to deliver these emails.<\/p>\n\n<p>But also, when someone is <em>done<\/em> with one of those sequences, we use ConvertKit automations to send them into our core Content Mixtape (with an easy way to opt out, of course).<\/p>\n\n<p><strong>The result feels a bit like magic!<\/strong> Each email course, or product, or special event is an onramp to a guided, curated experience through our <em>entire catalog<\/em> of articles, essays, podcasts, and more.<\/p>\n\n<p>It happens <em>no matter<\/em> what we\u2019ve created recently. It happens <em>even if we\u2019re busy<\/em> working on other parts of the business, or <em>simply taking a break<\/em>. 52 weeks a year. Forever!<\/p>\n\n<p><strong>This is why the work of curating, editing, and assembling Content Mixtapes is worth it.<\/strong><\/p>\n\n<p>Our list never goes cold, which has <em>also<\/em> helped us grow our email list by, on average, 30% annually. Our open rates hold steady around 40-45%.<\/p>\n\n<p>Our Content Mixtapes were integral to growing our revenue by 60% year over year for 2 years in a row pre-COVID, and keeping our sales revenue steady <em>during<\/em> COVID even when we paused our sales emails for half of the year.<\/p>\n\n<p>Speaking of sales emails, applying the Content Mixtape strategy to our product launches and sales emails has turned stressful, time consuming launches into an easy breezy experience that takes 1-2 days to prep instead of weeks.<\/p>\n\n<p>Treating \u201cold\u201d content like an asset has helped our business grow, but it\u2019s made the business <em>easier<\/em> to run. Even while Amy was too sick to work, I was able to run and grow our business <em>solo<\/em> with just a few hours of work most weeks. I even had time to create new products like The Tiny MBA on my own!<\/p>\n\n<h2 id=\"if-youve-sent-10-articles-to-your-list-dont-wait-to-make-a-content-mixtape\">If you\u2019ve sent 10+ articles to your list, don\u2019t wait to make a Content Mixtape!<\/h2>\n\n<p>Start with taking inventory and curating. Think about the experience you want a reader to have, and let that guide the order of the articles you send them.<\/p>\n\n<p>If you have more than 10 articles, start with a <em>small<\/em> mixtape. Doing it all at once is a fast track to getting overwhelmed. And it\u2019s much easier to <em>add<\/em> emails to a mixtape, once you\u2019ve started.<\/p>\n\n<p>Invest time in evergreen editing. It\u2019ll feel slow at first, but gets faster with practice. Every version better.<\/p>\n\n<p>Don\u2019t worry about getting it perfect to launch. The beauty of the internet is that edits are free!<\/p>\n\n<p>Enjoy the confidence of knowing that your list is <em>always<\/em> getting useful stuff from you, and let yourself finally step off the constant content hamster wheel.<\/p>\n\n<hr \/>\n\n<p>p.s. if you\u2019ve gotten this far and still don\u2019t have a ConvertKit account, <a href=\"https:\/\/stackingthebricks.com\/convertkit\/\">consider using our referral link<\/a>.<\/p>\n\n<p>We\u2019d still share these tips without the kickback\u2026these strategies have made us way more money than we\u2019ll ever see from commissions, but a few extra bucks is nice!<\/p>\n\n<hr \/>\n\n<p>Oh, and if you want to experience a Content Mixtape first hand, drop your email in the box below. \ud83d\ude0e<\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Fri, 30 Apr 2021 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/how-to-succeed-convertkit-2\/"},{"title":"How to Succeed with ConvertKit (Part I)","link":"https:\/\/stackingthebricks.com\/how-to-succeed-convertkit\/","description":"<p>Amy and I have quite a colorful history of newsletter tools that we\u2019ve used over the years. We have a <em>similarly colorful<\/em> range of feelings about those tools. \ud83d\ude2c<\/p>\n\n<p><strong>I could tell you about the highs and lows of that list of tools, but instead, let me tell you a brief story about sending email (lol).<\/strong><\/p>\n\n<p>We\u2019ve been sending essays, articles, guides, etc to email lists for a lonnnnnnng time. At least since the mid-2000\u2019s when we started working together, but we also both had email lists long before that, too.<\/p>\n\n<p>And like most people, our sending schedules have historically been\u2026shall we say irregular.<\/p>\n\n<p>We\u2019d (maybe) send an email when we had written a new article. If we remembered. We\u2019d (definitely) send email when we had something for people to take action on, aka something to try or something to buy.<\/p>\n\n<p>But during the first 8-ish years of our business, neither of us have ever kept a <a href=\"https:\/\/stackingthebricks.com\/dont-write-1000-words-a-day\/\">consistent essay writing schedule<\/a>.<\/p>\n\n<p>And our subscribers suffered the inconsistency. (thanks)<\/p>\n\n<p>Our business suffered, too.<\/p>\n\n<p>Not the \u201cpure failure\u201d kind of suffering, where nothing works and you have to pack it up and quit; but in that low-grade headache kind of suffering that doesn\u2019t totally knock you out but you know things aren\u2019t quite right.<\/p>\n\n<p>Two kinds of headaches to deal with.<\/p>\n\n<h3 id=\"headache-1-its-hard-to-earn-trust-when-youre-inconsistent\">Headache #1: It\u2019s hard to earn trust when you\u2019re inconsistent<\/h3>\n\n<p>This problem is pretty obvious, and odds are, it\u2019s a familiar problem if you have done any amount of email marketing.<\/p>\n\n<p>Every time we\u2019d get busy working on a new project or product, we\u2019d neglect our email list.<\/p>\n\n<p>Weeks, sometimes months could pass. People would forget they were even on our list. Then we\u2019d email out of the blue and have to spend the first however many paragraphs apologizing for the silence and warming them up to whatever we had to send that day.<\/p>\n\n<p>Whoops.<\/p>\n\n<p>And if we were showing up in their inbox with something for sale, it was 10x worse.<\/p>\n\n<p><em>\u201cYou only call me when you want something from me\u201d<\/em> is NOT at all our vibe, but our actions sure made it feel that way to our readers.<\/p>\n\n<p>But the alternative seemed impossible. A treadmill of <strong>always creating new stuff<\/strong> to keep your email list warm and relevant just wasn\u2019t a game we could play forever.<\/p>\n\n<p>Continually delivering useful and valuable stuff to your readers is a fast path to creator burnout\u2026even it\u2019s also the most reliable way to grow an audience and generate sales.<\/p>\n\n<h3 id=\"headache-2-the-passing-of-time\">Headache #2: The passing of time<\/h3>\n\n<p>Existential, right? I promise that this has something very important to do with email, and specifically, ConvertKit.<\/p>\n\n<p>But you\u2019re going to have to keep reading to learn more! \ud83d\ude09<\/p>\n\n<p><a href=\"https:\/\/stackingthebricks.com\/2020-bootstrapper-tech-stack\/\">As I said before<\/a>, it\u2019s not the tools we use that have made our business successful, it\u2019s <em>how<\/em> we use them. So I want to share some of the ways that we\u2019ve used ConvertKit to:<\/p>\n\n<ul>\n  <li>grow our list past 12,000 subscribers<\/li>\n  <li>create an extremely high value per subscriber<\/li>\n  <li>get off the hamster wheel of having to write something new every week<\/li>\n<\/ul>\n\n<hr \/>\n\n<p>Thing is, ConvertKit has LOTS of bells and whistles. This can be really overwhelming at first, but even worse, it\u2019s easy to get distracted by the fancy tools.<\/p>\n\n<p>In the second part of this guide, I\u2019m going to get into my favorite of those fancy tools.<\/p>\n\n<p>But first, we\u2019re gonna get some fundamentals ironed out, and show how ConvertKit makes getting that done easy.<\/p>\n\n<p>Ready? Here we go.<\/p>\n\n<h2 id=\"we-quit-fiddling-with-forms-and-let-convertkit-do-the-heavy-lifting\">#1 - We quit fiddling with forms and let ConvertKit do the heavy lifting<\/h2>\n\n<p>It\u2019s almost embarrassing how hard we\u2019ve made people work to find and sign up for our email list.<\/p>\n\n<p>We don\u2019t do this on purpose, of course. It\u2019s an email list, not a speakeasy.<\/p>\n\n<p>But the truth is that CTAs (calls to action) are one of those \u201ccobbler\u2019s children have no shoes\u201d situations for us.<\/p>\n\n<div class=\"right\"><img src=\"\/assets\/images\/convertkit_conversion_rate.png\" alt=\"convertkit_conversion_rate\" \/><\/div>\n\n<p>When they\u2019re good, our CTAs are really good, and can convert in the 5-20% range.<\/p>\n\n<p>But good CTAs don\u2019t just fall out of our brains. <strong>Maybe you can relate.<\/strong><\/p>\n\n<p>The first versions of our CTAs are basically always bad, and then we go back and make them better. <a href=\"https:\/\/stackingthebricks.com\/just-fucking-ship\/\">JFS principle #10, every version better<\/a>.<\/p>\n\n<p>But sometimes, the bad CTAs stick around for a lot longer than we intended. Sometimes\u2026forever.<\/p>\n\n<p>And if I\u2019m totally honest, one of the reasons we often never got around to making our CTAs better (and sometimes, kept us from shipping the mediocre-to-terrible version) is because fiddling with HTML forms\u2026sucks.<\/p>\n\n<p>Now, given that Amy and I are both perfectly capable of coding HTML and CSS, this might be confusing to read, but hear me out!<\/p>\n\n<p><strong>Just because you can add some form code to a web page doesn\u2019t mean it\u2019s easy, or fast, to make it look nice and work as expected.<\/strong><\/p>\n\n<p>Adding a form to a page sounds like one step but there\u2019s actually a bunch of steps and decisions along the way.<\/p>\n\n<ul>\n  <li>You have write copy that will entice someone to sign up<\/li>\n  <li>You have to style the CTA in a way that is eye-catching, but fits the theme of your website<\/li>\n  <li>You have to make sure that styling works on both desktop and mobile layouts<\/li>\n  <li>You have to set up a confirmation message or thank you page<\/li>\n  <li>You have to handle anti-spam protection<\/li>\n  <li>You have to handle GDPR and other compliance issues<\/li>\n  <li>If you\u2019re offering some sort of downloadable or series of emails, you have to create that and figure out the delivery<\/li>\n  <li>Even if you\u2019re not offering a downloadable or series, you probably want some kind of welcome email sent out automatically.<\/li>\n<\/ul>\n\n<p>And really, that\u2019s <strong>just the basics.<\/strong> Every single time you add an email form to your website.<\/p>\n\n<p>Damn that\u2019s a lot.<\/p>\n\n<p>The thing is, Amy and I aren\u2019t the types to spend lots of time fiddling with our opt-ins, either.<\/p>\n\n<p><strong>Actually that\u2019s not true. We <em>are<\/em> those types, but we know better.<\/strong><\/p>\n\n<p>Instead, we choose to focus as much energy as possible prioritizing the things that directly serve our readers and our audience. We suck at so many things, but our success tracks directly with that priority,<\/p>\n\n<p>So all of that friction of adding and maintaining our email opt-ins meant that, well, they kinda sucked!<\/p>\n\n<p>We didn\u2019t even have an opt-in on our home page until sometime in late 2019, almost 5 years after we launched the current website. \ud83d\ude2c<\/p>\n\n<p>With that in mind, you can understand why one of <strong>my absolute favorite features about ConvertKit<\/strong> is the ability to quickly add very nice looking, eye-catching, mobile-friendly, spammer-proof, and self-contained email opt-in forms to any web page with <strong>a single line of code.<\/strong> And with basic conversion analytics built right in!<\/p>\n\n<p><img src=\"\/assets\/images\/ck-inline-templates.png\" alt=\"ck-inline-templates\" \/><\/p>\n\n<p><img src=\"\/assets\/images\/ck-form-graph.png\" alt=\"ck-form-graph\" \/><\/p>\n\n<p>You can even make it so the same visitor won\u2019t be shown a CTA they already signed up for (we do this on our homepage), or offer a paid offer in place of the email opt in on future visits.<\/p>\n\n<p>They offer a lot of the same features in some schmancy email capture options too, like pop-ups and exit-intent windows.<\/p>\n\n<p><strong>But we keep it simple on Stacking the Bricks: inline CTAs with a clear reason to sign up.<\/strong><\/p>\n\n<p><img src=\"\/assets\/images\/ck-homepage-form.png\" alt=\"ck-homepage-form\" \/><\/p>\n\n<p>I can create a custom CTA in less than 5 minutes with 4 of those minutes spent on button copywriting and none of it fiddling with HTML, custom confirmation pages, etc.<\/p>\n\n<p>As a result, we\u2019ve added more opt-ins to our website, and increasingly, more relevant opt-ins tailored specifically to the article or resources you\u2019re reading.<\/p>\n\n<p>This might seem like an overly obvious \u201cwin\u201d to highlight, but I know that I\u2019m not alone in having neglected, underperforming email opt-ins scattered across my website. So if that\u2019s you, you\u2019re not alone, and ConvertKit\u2019s form embeds are one of the quickest ways to start tuning them up.<\/p>\n\n<p>On our side this is still a work in progress (and probably will be forever!) but not because the forms are a pain in the butt. Success!<\/p>\n\n<h2 id=\"relevant-subscribers--more-sales\">#2 - Relevant subscribers = more sales<\/h2>\n\n<p>When you ask someone for their email address, you\u2019re asking for a kind of sale. Not with money, of course, but with <strong>permission<\/strong> and <strong>trust.<\/strong><\/p>\n\n<p>Hitting someone with an email opt-in before they\u2019ve had a chance to read your page isn\u2019t just annoying, it just doesn\u2019t work.<\/p>\n\n<p><em>\u201cBut I read that if you ask people right away you\u2019ll get a higher conversion rate on that page!\u201d<\/em><\/p>\n\n<p>Those results will vary depending on your audience, but more importantly, remember what you\u2019re optimizing for and it\u2019s not simply \u201cmore emails.\u201d<\/p>\n\n<p><strong>Try thinking about it this way:<\/strong><\/p>\n\n<p>Assuming the same value per customer, would you rather have 1000 subscribers that convert to customers at 1% or less, or 500 subscribers that convert to customers at 5% or better?<\/p>\n\n<p>Clearly a smaller list that converts higher is more valuable, in this case 2.5x more valuable. When you EARN your readers\u2019 email address, instead of badgering them (or worse, tricking them) to opt-in, what you\u2019re really earning at that point is their trust.<\/p>\n\n<p>And trust is a critical prerequisite for making sales.<\/p>\n\n<p><strong>So as you\u2019re adding opt-ins to your site, instead of plastering them everywhere, put \u2018em where it counts.<\/strong><\/p>\n\n<p>ConvertKit does let you choose a wide range of opt-in styles, including fancy pop-ups and exit intents (the opt-ins that automatically cover your screen when you move your cursor towards the back button).<\/p>\n\n<p>We don\u2019t use them.<\/p>\n\n<p>Could we collect more emails if we did? Maybe! But we\u2019d rather earn our email addresses.<\/p>\n\n<p>And our very high list <a href=\"https:\/\/stackingthebricks.com\/list-size\/\">customer conversion rates and value per subscriber<\/a> speak volumes to that approach. You DO NOT need a massive list to make lots of money.<\/p>\n\n<h3 id=\"so-how-do-you-use-this-knowledge\">So how do <em>YOU<\/em> use this knowledge?<\/h3>\n\n<p>When you\u2019re working on improving your opt-in rates, start with your most valuable articles and landing pages.<\/p>\n\n<p>Those would be the ones that get the most traffic, that get shared the most on social media, the ones that people write to you about and say \u201cthat thing you created so helpful, thank you!\u201d<\/p>\n\n<p>Make sure you have a ConvertKit email opt-in on that page. \u201cSign up to get my next post\u201d is better than nothing, but leaves the reader unsure what that post is going to be about, if it\u2019s going to be useful, or even when it might arrive.<\/p>\n\n<p>Vague offers kill the desire to take action!<\/p>\n\n<p>Instead, try offering something <em>specific<\/em>, <em>related<\/em>, and <em>immediate.<\/em><\/p>\n\n<p>You could offer a checklist or cheat sheet that helps them put the article into action. A workflow or a template that saves them time. A brief email course that guides them through the actions step by step. Something relatively small but useful to help them even more.<\/p>\n\n<h3 id=\"this-opt-in-offer-is-fine\">This opt-in offer is fine.<\/h3>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>\n\n<p>It nets us plenty of subscribers. Notice how we\u2019re still more specific than about the topics and timing!<\/p>\n\n<h3 id=\"but-this-one-works-literally-2x-better-\">\ud83d\udc47 But THIS one works literally 2x better \ud83d\udc47<\/h3>\n\n<div class=\"cta-form-wrapper inline\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/six-challenge-cta.png\" class=\"asset\" \/>\n  \n    <h3>\n      Scope, chunk, motivate, execute, and finally launch your project!\n    <\/h3>\n    <h4>Join our challenge to get <strong>6 weeks of rules and tricks from our personal playbook<\/strong>, along with personal stories and case studies to help you get <strong>that thing<\/strong> you've been wanting to finish, <em>shipped<\/em>.<\/h4>\n\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"7c23c95093\" src=\"https:\/\/f.convertkit.com\/7c23c95093\/032baf4fb4.js\"><\/script>\n    <\/div>\n    <div>\n      <p><small>When you subscribe, you\u2019ll also get biz advice, design rants, and stories from the trenches once a week (or so). We respect your email privacy.<\/small><\/p>\n    <\/div>\n  \n  <\/div>\n<\/div>\n\n<p>When you EARN their email, it\u2019s step one to earning future sales.<\/p>\n\n<p>So that \u201cGet my next article sent directly to your inbox\u201d at the end of an article they loved is better than nothing. And let\u2019s be honest, you\u2019ll find that kind of opt-in all over stackingthebricks.com<\/p>\n\n<p>But email opt-ins convert MUCH higher when you can offer something specific, now, vs something theoretical, later. ConvertKit makes this easy - forms can be configured specifically to deliver a download, or to kick off a multi-email sequence.<\/p>\n\n<p>Which brings me to my third and final way to succeed with ConvertKit\u2026<\/p>\n\n<h2 id=\"success-3-getting-off-the-content-treadmill-by-making-mixtapes\">Success #3: Getting off the content treadmill by making \u201cmixtapes\u201d<\/h2>\n\n<p>Most people (including us!) default to sending marketing emails the same way we send \u201cnormal\u201d emails:<\/p>\n\n<ol>\n  <li>We write the email, sharing a story or information or a link or something else.<\/li>\n  <li>We press send. The end.<\/li>\n<\/ol>\n\n<p>An email marketing tool lets you easily (and reliably) send that message to a lot of people, but after you\u2019ve sent the email\u2026then what?<\/p>\n\n<p>Odds are, you spend a day or so obsessing over the open rates, and then you forget about it forever \ud83d\ude09<\/p>\n\n<p>This is what I was referring to in the beginning of my email. That existential challenge of\u2026the passing of time! \ud83d\udd2e<\/p>\n\n<h3 id=\"there-is-another-way-to-send-emails-that-multiplies-your-efforts-sequence-automation\">There is another way to send emails that multiplies your efforts: Sequence automation!<\/h3>\n\n<p>Marketing automation has become one of those things that everybody talks about, but very few people actually do well, so it gets a bad wrap.<\/p>\n\n<p>Especially when it looks like this:<\/p>\n\n<p><img src=\"\/assets\/images\/ck-founder-intro.png\" alt=\"ck-founder-intro\" \/><\/p>\n\n<p>And with apologies to this well-meaning founder\u2026this email is all about themselves and their product. None of it is about the reader.<\/p>\n\n<p>Nobody thinks this email is real, or a truly personal email from the founder.<\/p>\n\n<p>This kind of automation is the most common, and it sucks.<\/p>\n\n<h3 id=\"good-email-automation-serves-the-reader-and-helps-you-bend-time-to-your-will\">GOOD email automation serves the reader\u2026 and helps you bend time to your will!<\/h3>\n\n<p>Okay, maybe not exactly <em>to your will<\/em> but it sure does feel powerful once you get the hang of it.<\/p>\n\n<p>Let\u2019s try a quick thought experiment:<\/p>\n\n<ul>\n  <li>\n    <p>On Monday, you had 1000 subscribers.<\/p>\n  <\/li>\n  <li>\n    <p>You sent out your most recent essay to those 1000 subscribers.<\/p>\n  <\/li>\n  <li>\n    <p>On Tuesday, I joined your email list, excited to get new articles from you.<\/p>\n  <\/li>\n<\/ul>\n\n<p><strong>\u2753 When would I, a brand new subscriber, get the article you just sent less than 24 hours before?<\/strong><\/p>\n\n<p>Most likely answer is\u2026never. <em>That\u2019s a bummer!<\/em><\/p>\n\n<p>That\u2019s a lot of time and effort to put into something that you only use once, isn\u2019t it? No wonder writers get burnt out.<\/p>\n\n<h3 id=\"there-is-a-better-way\">There is a better way\u2026<\/h3>\n\n<p>You can\u2019t avoid doing the work, <strong>but you CAN begin treating your work like an asset that works for you,<\/strong> and ConvertKit Sequences is one of the best ways to start in that direction.<\/p>\n\n<p>If you\u2019ve sent at least 7-10+ broadcasts to your list, you can level up your email game to get off the content treadmill and give your readers a better experience.<\/p>\n\n<p>Best of all, you can turn it into a repeatable process that feels more like creating mixtapes (remember that!) than grinding out content.<\/p>\n\n<p>And once you\u2019ve learned the steps to create your own content mixtapes, it can feel a bit like magic bringing your old emails back to life\u2026.without the worries that come with traditional necromancy.<\/p>\n\n<p><a href=\"https:\/\/stackingthebricks.com\/how-to-succeed-convertkit-2\/\">Part 2 of this guide<\/a> includes the process, step by step, so drop your email in the box below and we\u2019ll let you know when it\u2019s live!<\/p>\n\n<hr \/>\n\n<p>p.s. if you\u2019ve gotten this far and still don\u2019t have a ConvertKit account, <a href=\"https:\/\/stackingthebricks.com\/convertkit\/\">consider using our referral link<\/a>.\nWe\u2019d still share these tips without the kickback\u2026these strategies have made us way more money than we\u2019ll ever see from commissions, but a few extra bucks is nice!<\/p>","pubDate":"Fri, 30 Apr 2021 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/how-to-succeed-convertkit\/"},{"title":"9 rapid-fire notes about the \"Fear of Success\"","link":"https:\/\/stackingthebricks.com\/fear-of-success\/","description":"<p>Alone in my car, I screamed <em>\u201cno!\u201d<\/em> out loud as Colleen told Michele that, just as she was approaching the milestone of 100 trial signups for her new SaaS app, <strong>she considered quitting altogether.<\/strong><\/p>\n\n<p>Colleen Schnettler and Michele Hansen are the hosts of <a href=\"https:\/\/softwaresocial.dev\/\">Software Social Podcast<\/a>, a weekly show that\u2019s become one of my favorite glimpses into the reality of starting and running a small, independent software business.<\/p>\n\n<p>During the <a href=\"https:\/\/softwaresocial.dev\/episodes\/getting-to-100\">episode in question<\/a>, Colleen \u2013 a software consultant working on her first paid app of her own \u2013 confides in her friend and cohost Michele that she kept thinking her app was a \u201cterrible idea\u201d\u2026even though she was well on her way to the milestone of 100 trial signups.<\/p>\n\n<p>The cognitive dissonance was real, and palpable!<\/p>\n\n<p>My overly reactive outburst wasn\u2019t <em>just<\/em> for Colleen (who couldn\u2019t hear me, clearly, podcasts are a one way medium, audio-wise).<\/p>\n\n<p>But the truth is that Amy and I see our business students fall into this very particular form of self-sabotage ALL. THE. DAMN. TIME.<\/p>\n\n<p><em><strong>It\u2019s not just A trap. It\u2019s THE trap.<\/strong><\/em><\/p>\n\n<p>As Michele begins to confidently talk her friend away from the ledge of premature quitting, Colleen mentions an article that \u201cperfectly described\u201d what she was going through. Almost <em>perfectly<\/em> accurate, in fact.<\/p>\n\n<p>That deeply resonant article happened to be one of Amy\u2019s most famous screeds, titled \u201c<a href=\"https:\/\/stackingthebricks.com\/women-entrepreneurs-fail\/\">Why women entrepreneurs fail<\/a>.\u201d<\/p>\n\n<p>Colleen notes how truly <em>seen<\/em> she felt as she read it. Slightly called out,  and not wanting to fall into this particular trope.<\/p>\n\n<p>But also <strong>motivated,<\/strong> knowing that her feelings were not only normal but rather common. She finished the article confident, and back on track.<\/p>\n\n<p>Moments later, she mentions that there was <em>another<\/em> article that helped her understand the source of her anxiety. That second article, to my pleasant surprise, was my own <em>piece<\/em> on \u201c<a href=\"https:\/\/stackingthebricks.com\/the-fear-of-beginning-again\/\">The Fear of Beginning again<\/a>.\u201d<\/p>\n\n<p>From her perspective, it was like we\u2019d written these pieces with Colleen specifically in mind, which she <em>knew<\/em> was technically impossible without  time travel and\/or mind reading.<\/p>\n\n<p>After finishing their podcast episode, I couldn\u2019t help but want to unpack the <em>layerrssssss<\/em> of lessons at play here.<\/p>\n\n<p><strong>So I\u2019m gonna go rapid fire here, and share the 9 key lessons that you can take away from the episode, and my meta-response!<\/strong><\/p>\n\n<h3 id=\"lesson-1\">Lesson 1:<\/h3>\n\n<p>Colleen begins by mentioning a \u201cfear of failure,\u201d but in my experience, people that hit a milestone and then consider bailing actually experience <em>\u201cfear of success.\u201d<\/em><\/p>\n\n<p>On the surface, \u201cfear of success\u201d sounds like it makes NO sense at all, but it typically tracks to a feeling of <strong>\u201cwell shit, if this works I\u2019m on the hook.\u201d<\/strong><\/p>\n\n<h3 id=\"lesson-2\">Lesson 2:<\/h3>\n\n<p>The entire world of childhood, school, &amp; corporate life shows us that when we hit milestones, a) everyone celebrates you and b) someone appears to show you the next step.<\/p>\n\n<p>Meanwhile, in entrepreneurship \u2013 and honestly, most of real life \u2013 neither of these are likely to happen. You have to choose your <strong>own<\/strong> next steps, and find your own ways to celebrate.<\/p>\n\n<h3 id=\"lesson-3\">Lesson 3:<\/h3>\n\n<p>Self doubt is normal. It\u2019s your brain protecting you from yourself.<\/p>\n\n<p>This is not a bug, it\u2019s a feature! The trick is to ask yourself what your brain protecting you <em>from.<\/em> <strong>Is that thing actually dangerous?<\/strong><\/p>\n\n<p>99% of the time\u2026it\u2019s not. Which means you can safely ignore that voice.<\/p>\n\n<h3 id=\"lesson-4\">Lesson 4:<\/h3>\n\n<p>Amy and I didn\u2019t write our articles for Colleen.  But at the same time, we did. Think about that for a minute.<\/p>\n\n<p>This is the power of writing online, especially the <a href=\"https:\/\/stackingthebricks.com\/the-ebomb-recipe-that-works\/\">ebomb format<\/a> driven by <a href=\"https:\/\/shop.stackingthebricks.com\/sales-safari-101\">Sales Safari research<\/a>. Your words today, if you share them publicly, can help unknowable numbers of people in the future. That\u2019s true power.<\/p>\n\n<h3 id=\"lesson-5\">Lesson 5:<\/h3>\n\n<p>There are many factors that lead to success and failure. Neither are 100% predictable.<\/p>\n\n<p>However, 100% of the people who achieve a <em>tiny<\/em> level of success and then stop, do not succeed.<\/p>\n\n<p>If this is a pattern you recognize in yourself, and changing it is within your control.<\/p>\n\n<h3 id=\"lesson-6\">Lesson 6:<\/h3>\n\n<p><em>\u201cI have to throw this away and start from scratch\u201d<\/em> is an reaction that creators have often, mostly when they don\u2019t know what to do next.<\/p>\n\n<p>It\u2019s probably the <strong>most<\/strong> common form of self sabotage.<\/p>\n\n<p>Better choice? \u201cChange one thing and try again.\u201d<\/p>\n\n<h3 id=\"lesson-7\">Lesson 7:<\/h3>\n\n<p>Uncertainty is not danger. Uncertainty isn\u2019t even always risk!\nYour brain <em>thinks<\/em> it is, but it\u2019s not.<\/p>\n\n<p>In fact, <strong>uncertainty is guaranteed,<\/strong> because certainty is a lie that we tell ourselves to feel like we\u2019re in control.<\/p>\n\n<h3 id=\"lesson-8\">Lesson 8:<\/h3>\n<p>It\u2019s <em>endlessly<\/em> valuable to surround yourself with people who will talk you out of your own bullshit. They can save your income, your career, maybe even your life.<\/p>\n\n<p>If you\u2019re doing this alone, it\u2019s like playing a game on the hardest mode, for no extra points awarded.<\/p>\n\n<h3 id=\"lesson-9\">Lesson 9:<\/h3>\n\n<p>Everyone says \u201cbusiness is hard,\u201d but business is pretty straightforward to learn and do in the grand scheme of things. I know this because I see people way dumber than you and me doing just fine.<\/p>\n\n<p>Managing yourself, your emotions, and your decisions? THAT is hard.<\/p>\n\n<p>So go listen to the <a href=\"https:\/\/softwaresocial.dev\/\">Software Social podcast<\/a> and subscribe.<\/p>\n\n<p>Do the work and be kind to yourself. Til next time. \u270c\ufe0f<\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Sun, 07 Mar 2021 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/fear-of-success\/"},{"title":"How To: Very high quality transcripts and captions for under $1.50\/minute.","link":"https:\/\/stackingthebricks.com\/course-transcript-caption-guide\/","description":"<p>Amy and I have been teaching online for over a decade, and for more than half of that time, pre-recorded video lessons have been one of our cornerstone teaching tools of choice.<\/p>\n\n<p>While we\u2019ve helped thousands of students learn to <a href=\"https:\/\/30x500.com\/academy\/\">build and launch products that sell<\/a>, I\u2019m a bit embarrassed to say that our favored format was leaving a large audience behind: without transcripts or closed captions, our courses have excluded a wide range of learners, most of all those who are deaf or hard of hearing.<\/p>\n\n<p>This unintended exclusion is something we\u2019ve been wanting to solve for a <em>long<\/em> time. For every one person who emailed us asking about captions or transcripts, we can assume there were many more who didn\u2019t even bother asking.<\/p>\n\n<p>Friend and 30x500 alumni Joel Hooks from <a href=\"https:\/\/egghead.io\">egghead.io<\/a> has also been prodding and reminding us (in a friendly way) to add transcripts for a long time too!<\/p>\n\n<p>We\u2019d set out to solve this problem in the past, but never took it across the finish line.<\/p>\n\n<p><strong>The biggest barrier was that every experience I\u2019d had ordering production-quality transcripts online had yielded <em>very<\/em> disappointing results.<\/strong><\/p>\n\n<p>Naturally, price and quality are the two biggest factors, but even at top dollar the quality was variable at best. We could spend $2-3+ per minute and <em>still<\/em> need to hire an editor to clean them up. Frustrating!<\/p>\n\n<p>But in 2020, a mix of new technology and our refreshed focus on investing in access finally converged\u2026and we finally came up with a workable solution!<\/p>\n\n<p><strong>As of January, all 732 minutes of video in our flagship business course 30x500 are now fully transcribed and captioned!<\/strong><\/p>\n\n<p>And we didn\u2019t stop there\u2026every episode of our podcast <a href=\"https:\/\/stackingthebricks.com\/podcast\/\">Stacking the Bricks<\/a> is also transcribed, with an interactive transcript embedded right on the episode page.<\/p>\n\n<p>If you take a look at any of those podcast transcripts, you\u2019ll see that the quality is <em>top notch.<\/em> These aren\u2019t simply literal word-for-word transcriptions, they\u2019ve been cleaned by a human editor to remove speech tics and other language patterns that don\u2019t map well from spoken to written word.<\/p>\n\n<p>Since launching the podcast transcripts, and subsequently the captions and transcripts for 30x500 lessons, lots of people have asked <strong>how we did this<\/strong> and <strong>exactly how much it cost<\/strong> with hopes that they could make their course videos and podcasts more accessible too!<\/p>\n\n<p>By using a combination of <a href=\"https:\/\/www.descript.com\/\">Automated Transcription by Descript<\/a> with a freelance transcript editor, we were able to <strong>create thousands of minutes worth of extremely high quality transcripts and captions for less than $1.50 per minute<\/strong>, all in!<\/p>\n\n<p>Lemme show you how we did it, step by step.<\/p>\n\n<p>This guide includes the step-by-step process for finding and training a freelance editor, and the total cost per minute breakdown of the final product. Here we go!<\/p>\n\n<ul class=\"toc\"><li class=\"level-h2\"><a href=\"#step-1-rough-transcripts-for-pennies-per-minute\">Step 1: Rough Transcripts for Pennies per Minute<\/a><\/li><li class=\"level-h2\"><a href=\"#step-2-finding-the-right-editor\">Step 2: Finding the right editor<\/a><\/li><li class=\"level-h2\"><a href=\"#step-3-training-to-my-tastes\">Step 3: Training to my tastes<\/a><\/li><li class=\"level-h2\"><a href=\"#step-4-scale-to-mass-production\">Step 4: Scale to Mass Production!<\/a><\/li><li class=\"level-h2\"><a href=\"#step-5-re-sync-the-clean-transcripts-to-the-videos\">Step 5: Re-sync the clean transcripts to the videos<\/a><\/li><li class=\"level-h2\"><a href=\"#dont-wait-like-we-did\">Don\u2019t wait like we did.<\/a><\/li><\/ul>\n\n<h2 id=\"step-1-rough-transcripts-for-pennies-per-minute\">Step 1: Rough Transcripts for Pennies per Minute<\/h2>\n\n<p>I (re)discovered Descript when I made the decision to bring back our Stacking the Bricks podcast for a season of new episodes based on my <em><a href=\"https:\/\/stackingthebricks.com\/podcast\/ep30-sales-for-founders--the-tiny-mba\/\">Tiny MBA Podcast Tour<\/a>.<\/em><\/p>\n\n<p>Descript is a piece of software that slurps in audio and video files, uses AI to auto-generate a transcript. The true magic of Descript is that it lets you use that transcript to <strong>edit<\/strong> your audio and video. Remove text from the transcript, it\u2019s removed from the audio. Move text around the doc, and the corresponding audio or video move around the timeline to match. It\u2019s truly magical, and saved me 3-4 hours of editing time per podcast episode.<\/p>\n\n<p><strong>The auto-generated transcripts are not perfect.<\/strong> Descript struggles most noticeably with transcribing proper nouns. For laughs I really should have saved a list of the many ways it\u2019s transcribed Alex Hillman \ud83d\ude02.<\/p>\n\n<p>That said\u2026the auto-generated transcripts were surprisingly good, maybe 80-85%+ as good as the rough draft transcripts I\u2019d gotten from various human transcription marketplaces even after paying upwards of $2 per minute.<\/p>\n\n<p>And for just $30 per month, my Descript plan included 30 hours of transcribing per month.<\/p>\n\n<p>Plus, Descript has the built-in capability of exporting .srt files for synced closed captions on our videos. That\u2019s a two-for-one.<\/p>\n\n<p>Once I realized I could get my rough transcripts for $1 per hour vs $1-2 per <em>minute<\/em>\u2026hiring that human editor suddenly made way more sense!<\/p>\n\n<h2 id=\"step-2-finding-the-right-editor\">Step 2: Finding the right editor<\/h2>\n\n<p>Even removing price from the equation, finding and hiring great people for <em>any<\/em> kind of work is one of the hardest tasks on the planet.<\/p>\n\n<p>My go-to is tapping my network, so I started by asking around if anybody had a great transcript editor they\u2019d worked with in the past. Unfortunately most people I talked to had run into the same challenges I had\u2026and the one person who had a great person was hesitant to give \u2018em up and risk losing <em>their<\/em> secret weapon.<\/p>\n\n<p><strong>So I went to the open market for freelancers of all kinds: Upwork!<\/strong><\/p>\n\n<p>Now, Upwork has a\u2026shall we say \u201cvariable\u201d reputation among technical and creative people. It tends to be highly competitive, with a focus on cheap labor rather than quality work.<\/p>\n\n<p>Anecdotally, I personally know people who managed to escape the \u201cpricing race to the bottom\u201d by offering <em>highly specialized<\/em> services. I had a feeling that as long as I wasn\u2019t optimizing for the cheapest, and positioned my project correctly, I\u2019d find the person I was looking for.<\/p>\n\n<p>I did a little bit of research to see what the price range I might expect for transcript cleanup, and saw prices ranging from as little a $7 to as much as $20\/hour. Even at the top end of that price range, this was looking affordable.<\/p>\n\n<h3 id=\"so-i-created-a-project-description\">So I created a project description<\/h3>\n\n<p>Since I was working on the Stacking the Bricks podcast at the time, I had podcast episodes and their rough transcripts from Descript ready and waiting. I picked one and put together a job posting.<\/p>\n\n<p><img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/Clean_up_Audio_Transcriptions_-_40-60_mins_each-2021-01-30-16-04-48.png\" alt=\"Upwork Job Posting Example, full text below\" \/><\/p>\n\n<blockquote>\n  <p><strong>Clean up Audio Transcriptions - 40-60 mins each<\/strong><\/p>\n\n  <p>Back catalog of ~35 podcasts with transcripts generated by Descript. Average length 40-60 mins each.<\/p>\n\n  <p>Looking for an independent freelancer to clean up the transcripts so they are clear to read and error free. Example visible at <a href=\"https:\/\/stackingthebricks.com\/podcast\/ep35-debugging-humans-with-michele-hansen-and-colleen-schnettler\/\">https:\/\/stackingthebricks.com\/podcast\/ep35-debugging-humans-with-michele-hansen-and-colleen-schnettler\/<\/a><\/p>\n\n  <p>New episodes shipping weekly, happy to continue working with someone consistently every week once we see quality work.<\/p>\n<\/blockquote>\n\n<h3 id=\"i-priced-our-project-high-on-purpose\">I priced our project \u201chigh\u201d on purpose<\/h3>\n\n<p>Knowing that the range of transcriptionists on the platform ranged widely, I specifically listed this project as paying $15-20\/hr hoping to signal that I was prioritizing quality over price and attract higher quality candidates.<\/p>\n\n<p>Within an hour I had a bunch of people applying to the project! Many quickly ruled themselves out with spelling errors, and several offered <em>extremely<\/em> low rates attempting to stand out by being cheaper.<\/p>\n\n<p>I turned off new applications for the project, and plucked a few of the better applications.<\/p>\n\n<h3 id=\"i-offered-each-freelancer-a-short-paid-test-project\">I offered each freelancer a short, paid test project<\/h3>\n\n<p>Ultimately I was optimizing for quality over speed or price, so I wanted to see how a few different people would approach the project with relatively limited instructions.<\/p>\n\n<p>I ended up picking 5 people whose messages were clearly not a copy\/paste, and who had at least a few positive reviews from past projects.<\/p>\n\n<p>Each of the 5 candidates were offered full rate to <em>\u201cclean up the first 15 minutes worth of transcript text so that it could easily be read and understood without the accompanying text.\u201d<\/em><\/p>\n\n<h3 id=\"i-compared-the-results\">I compared the results<\/h3>\n\n<p>Of the 5 candidates results, 3 had only cleaned up the most obvious typos, leaving in words and phrases that Descript had transcribed incorrectly.<\/p>\n\n<p>The other two freelancers covered the vast majority of the language errors, and <strong>only one of the candidates<\/strong> responded noting that some of the run-on sentences could be made easier to read if they were broken up into multiple sentences, adding words and punctuation to smooth readability.<\/p>\n\n<p>She offered <em>specific<\/em> improvements in service of the goal, which was transcripts that were easy and pleasant to read.<\/p>\n\n<p>She also happened to be the most specific candidate, but given the outstanding performance on the test, she was the obvious freelancer to move forward.<\/p>\n\n<p><em>\u201cCongrats, you\u2019re hired!\u201d<\/em><\/p>\n\n<h3 id=\"i-paid-everyone-else-plus-a-small-bonus\">I paid everyone else, plus a small bonus.<\/h3>\n\n<p>Since I promised everyone that this was a paid test, I told them nicely that we had chosen another freelancer and paid for their time. Upwork even gave me the chance to pay a small bonus, so I gave the other 4 candidates a small additional bonus as a thank you for their effort.<\/p>\n\n<h2 id=\"step-3-training-to-my-tastes\">Step 3: Training to my tastes<\/h2>\n\n<p>I had decided to use the Podcast transcripts, which are decidedly lower stakes than our tightly edited video lessons, as the \u201ctraining wheels\u201d for the editing style I wanted.<\/p>\n\n<p>Our freelancer had done a great job with the short test, so I asked her to finish that episode.<\/p>\n\n<p>I specifically told her that I had appreciated her noticing opportunities to actually <em>fix<\/em> the text to make it easier to understand instead of just fixing spelling and grammatical errors, and that she should continue that way.<\/p>\n\n<p>I said: <em>\u201cif you see ways to make this better, go ahead and ask, or even better just do it and make a note of what you did and why\u201d<\/em><\/p>\n\n<p>A few hours later I got back a near perfect transcript! She told me what she chose to fix and why, and I confirmed each of her decisions. I spotted a few small structural things, like how often I wanted her to add line breaks to break up long monologues.<\/p>\n\n<p>She took notes on my preferences, and we decided to have her apply them to another 2 episodes of the podcast.<\/p>\n\n<p>Once done, we reviewed those transcripts. Made a few more stylistic notes. Repeat.<\/p>\n\n<p>Each time, I gave her a Dropbox folder with the original audio file + the rough transcript exported from Descript as a .rtf file. She sent back a fresh .rtf file with her initials in the filename.<\/p>\n\n<p>Within 3 rounds, I felt extremely confident in her delivering the rest of the podcast transcripts that were exactly what I wanted or damn close to it!<\/p>\n\n<p>A few weeks later, she wrapped up our entire podcast back catalog and we even came up with a publishing workflow for our new episodes going forward.<\/p>\n\n<h3 id=\"bonus-pull-interesting-quotes-while-youre-in-there\">Bonus: Pull interesting quotes while you\u2019re in there!<\/h3>\n\n<p>One of the notes I got from our freelancer was that she was really enjoying the podcast itself, and learning from the topics and discussion.<\/p>\n\n<p>Given that she was both interested and curious, I realized that she might be able to pull out interesting quotes that could be turned into social media sharing clips while she was working through the transcript cleanup.<\/p>\n\n<h2 id=\"step-4-scale-to-mass-production\">Step 4: Scale to Mass Production!<\/h2>\n\n<p>Unlike the podcast episodes, which were typically 30-40 minutes each, our lessons tend to be much shorter\u2026there are just a <em>lot<\/em> of them. So I prepped a Dropbox folder that mirrored our lesson structure and started filling \u2018em up with the video files. I batched using Descript to generate the rough transcripts, and uploaded each one next to the accompanying video.<\/p>\n\n<p>But the best part was that at this point I had a <em>ton<\/em> of confidence in our freelancer\u2019s process, so I told her to start using everything we\u2019d learned up to that point and that she didn\u2019t need to stop unless she ran into a question or challenge.<\/p>\n\n<p>And thanks to front-loading the training process, she pulled it off without a hitch! More than 60 videos later, I had a big \u2018ol library of fine-tuned transcripts for every video in our course.<\/p>\n\n<h2 id=\"step-5-re-sync-the-clean-transcripts-to-the-videos\">Step 5: Re-sync the clean transcripts to the videos<\/h2>\n\n<p>If I\u2019m 100% honest, I hadn\u2019t thought about this step in my original plan and for a moment, thought I\u2019d made a huge mistake!<\/p>\n\n<p>My plan was to use Descript\u2019s built in subtitle exporter to generate .srt files that work with basically any video player that supports captions. But\u2026our freelance editor had been doing the transcript cleanup <em>outside<\/em> of Descript. Whoops.<\/p>\n\n<p><strong>Thankfully, Descript had a fix built right in!<\/strong><\/p>\n\n<p><img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/Transcription_Article_-_Google_Docs-2021-01-30-15-47-18.png\" alt=\"Import Transcript Screen in Descript\" \/><\/p>\n\n<p>When you add a new video or audio file to Descript, by default it offers the option to auto-generate a transcript. But if you click the drop-down, you can also <em>import<\/em> an existing transcript.<\/p>\n\n<p>Follow the steps, which includes pasting in your cleaned up transcript, and within 60 seconds it automatically syncs your manually cleaned transcript to the original audio or video file.<\/p>\n\n<p><em>Note: as far as I can tell this sync doesn\u2019t count against your limited transcription minutes on your Descript plan.<\/em><\/p>\n\n<p>With the cleaned up transcripts re-synced to the video, my .srt files were just a few clicks away and I could upload them directly to our courseware!<\/p>\n\n<h1 id=\"total-cost\">Total Cost<\/h1>\n\n<p>In total, 30x500 had approximately 732 minutes, or 12.2 hours, of video lessons total.<\/p>\n\n<p>The complete 30x500 transcript cleanup project took approximately 43 billable hours, at $20 per hour, for a total cleanup cost of $870.20.<\/p>\n\n<p>Descript cost $30\/month, and this project spanned about 3 months, so let\u2019s call that cost $90.<\/p>\n\n<p>The podcast project that we essentially used as training worked out to almost the exact same price-per-minute, so if I generously extract the first 5 hours from that and add it to this project, the standards training \u201ccost\u201d about $100 of billable time, though we benefit greatly from the output of that training since all of our podcasts have transcripts now too.<\/p>\n\n<p>That brings our total hard cost to $1060.20, or <strong>$1.44 per minute of media<\/strong> ALL IN!<\/p>\n\n<p>Best of all, we now have a direct relationship with our transcription freelancer so when we want more transcripts cleaned up, I don\u2019t have to worry about finding a new freelancer and starting the training process all over again.<\/p>\n\n<p>The next level will be having our editor document her process into a standards and style guide that other freelancers can follow, in the event she\u2019s no longer available.<\/p>\n\n<p>Since this project we\u2019ve also hired someone whose expertise is making sure that PDFs and other documents are fully accessible, and she\u2019s helping us deliver our transcripts that play nice with screen readers too.<\/p>\n\n<h2 id=\"dont-wait-like-we-did\">Don\u2019t wait like we did.<\/h2>\n\n<p>You can and should improve your own course or podcast\u2019s accessibility!<\/p>\n\n<p>Last year, we <a href=\"https:\/\/stackingthebricks.com\/30x500-financial-support\/\">invested in the financial accessibility of 30x500<\/a> by creating programs to offer adjusted prices for a global population of students, and access scholarships for BIPOC entrepreneurs.<\/p>\n\n<p>Within the first 6 months of these programs alone, we saw an increase of <strong>more than 20x increase in participation<\/strong> from the communities they were designed to support. We still have a ways to go, and the real success will be seen in years not months as those students build their businesses into product empires. But we\u2019re encouraged by these results!<\/p>\n\n<p>The addition of captions and transcripts is the next small step in the journey of improving access around 30x500 and other Stacking the Bricks programs and properties. Early response in our community has been very positive, and we\u2019re going to keep going.<\/p>\n\n<p>And we hope that sharing the behind-the-scenes encourages more online educators to do the same!<\/p>\n\n<p>If you teach a video course online, popular platforms like Teachable and Podia both support adding captions produced by this process. The effort and cost can be front-loaded, and once things are moving it\u2019s a fairly straightforward process.<\/p>\n\n<p>Amy and I hope this guide helps you invest in improved accessibility for your students, too!<\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Sat, 30 Jan 2021 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/course-transcript-caption-guide\/"},{"title":"11 timeless lessons M\u00e1rio learned selling his first product","link":"https:\/\/stackingthebricks.com\/mario-nzualo-business-is-a-skill\/","description":"<p><em>Please enjoy this guest post from one of our 30x500 alumnus, M\u00e1rio Nzualo!<\/em><\/p>\n\n<hr \/>\n\n<p>I\u2019ve wanted to sell something on the Internet for ages.<\/p>\n\n<p>I \u201cgrew up\u201d on the Internet and felt like there were plenty of opportunities to build a profitable product. I saw others doing it, and I wanted to do it myself. I have had many side projects over the years, so I knew how to build stuff.<\/p>\n\n<p>But I didn\u2019t know how to make something people would buy.<\/p>\n\n<p>Despite consuming a lot of content around startups and entrepreneurship, I still didn\u2019t get it.<\/p>\n\n<p>In October 2018, I started a project called <a href=\"https:\/\/indexfundinvestor.eu\">indexfundinvestor.eu<\/a>. About 18 months later, in April 2020, I published a book - the <a href=\"https:\/\/indexfundinvestor.eu\/introduction-to-investing-book\/\">Introduction to Investing in Index Funds and ETFs<\/a>.<\/p>\n\n<p>Just over 2 years later, in January 2021, I sold the 300th copy of that book, making it a nice little side business for me!<\/p>\n\n<p>Enrolling in Amy and Alex\u2019s business course <a href=\"https:\/\/30x500.com\/academy\/\">30x500<\/a> is what changed everything for me. Now I get it.<\/p>\n\n<p>30x500 isn\u2019t cheap, but it was one of the best investments I have ever made in myself. My tiny business wouldn\u2019t be where it is if it weren\u2019t for what I learned in the course.<\/p>\n\n<p>So I want to share 11 of the lessons I\u2019ve learned while growing this project into a tiny business.<\/p>\n\n<h2 id=\"identifying-pain-is-easier-said-than-donebut-it-can-be-learned\">1. Identifying pain is easier said than done\u2026but it can be learned!<\/h2>\n\n<p>The keys to any profitable product sounds simple: \u201cStep 1: Identify a pain people have and are willing to pay to solve. Step 2: Sell something that fixes that pain.\u201d<\/p>\n\n<p>But these two steps contain a lot of meaning. Deeply understanding these sentences was the most valuable learning for me. 30x500 included a few techniques to put these critical insights into practice:<\/p>\n\n<ul>\n  <li>How to identify pains people have by observing what they do\/write\/say. This taught me what having empathy for the customer means.<\/li>\n  <li>How to translate those pains into potential products<\/li>\n  <li>How to build trust with the target audience of the product through teaching<\/li>\n  <li>How to write persuasive copy when pitching a product<\/li>\n<\/ul>\n\n<h2 id=\"creating-something-for-yourself-is-a-common-pitfall\">2. Creating something for yourself is a common pitfall.<\/h2>\n\n<p>People with a similar background as mine, engineering, tend to focus on creating something for themselves. That is usually a terrible idea because a product is meant to address a customer\u2019s problem instead of the creator\u2019s problem.<\/p>\n\n<p>For example, my initial idea was to build an app to manage investments. I was going to solve a problem I had. However, once I spent time listening to others, I realized that they actually struggled with understanding how index investing in Europe works. Their problems were confusion and lack of confidence.  They didn\u2019t need an app!<\/p>\n\n<p>I know some talk about \u201cMake something people want,\u201d but I never got what it truly means until I started putting 30x500\u2019s techniques into practice. Concise statements that compress a lot of knowledge are not useful for beginners like I was.<\/p>\n\n<p>Deeply understanding the pain points of a customer is a superpower for making sales.<\/p>\n\n<h2 id=\"building-an-audience-takes-time\">3. Building an audience takes time.<\/h2>\n\n<p>Even if your work is good, it will take time for people to find and recommend it. It took me nine months (!) to get 100 email subscribers. I was writing for <a href=\"https:\/\/www.marionzualo.com\/2014\/10\/14\/how-committed-are-you\/\">nobody to read<\/a> for months. But I kept going, and now I have ~3,000 email subscribers and more than 8% of my list has bought my book!<\/p>\n\n<p>It sucks to feel like you are shipping great content, yet it isn\u2019t recognized. Additionally, in the beginning, you can\u2019t really tell if your work is good or not because there is so little feedback.\nWhat kept me going was the conviction that I was on the right path because I understood the user\u2019s pain points.<\/p>\n\n<p>There are overnight successes out there, but I am not one of them. And that is OK with me. I just trusted the process. I had faith that the process I used was sound, and eventually, results would show. I had to be patient.<\/p>\n\n<h2 id=\"practice-improves-understanding\">4. Practice improves understanding.<\/h2>\n\n<p>I had a fairly solid understanding of the customers I was serving. However, it took me 12 months to try multiple things to deeply understand their issues and create content that resonated with them.<\/p>\n\n<p>I could not have gotten there without the learnings from the previous months. <a href=\"https:\/\/commoncog.com\/blog\/action-produces-information\/\">The most meaningful understandings come from doing.<\/a><\/p>\n\n<h2 id=\"numbers-didnt-make-me-happy\">5. Numbers didn\u2019t make me happy.<\/h2>\n\n<p>Not surprisingly, there is a certain degree of hedonic adaptation to growing a website and selling products like I have.<\/p>\n\n<p>There were milestones that I thought would make me happy: reaching a certain number of subscribers or sales. However, when I finally got there, I didn\u2019t feel happier.<\/p>\n\n<p>I\u2019ve been focusing more on enjoying the journey ever since. There isn\u2019t a particular destination I want to get to. I mostly just want to keep having a good time and having a meaningful impact on my customers. I don\u2019t fret as much about numbers as I did before. Numbers are only useful if they can help me improve my process or increase my impact.<\/p>\n\n<p>I haven\u2019t set audacious goals. My expectations are pretty low. Maybe that is why I\u2019m happy. I feel fortunate to be able to sell a couple of books every week and get the opportunity to keep doing it.<\/p>\n\n<h2 id=\"so-many-things-are-out-of-your-control\">6. So many things are out of your control.<\/h2>\n\n<p>Running a business isn\u2019t like school, where hard work is rewarded with good grades. You can work very hard and still not get the results you want.<\/p>\n\n<p>I see running a business as running a set of experiments. You have multiple hypotheses, and you test them. Some work, some don\u2019t.<\/p>\n\n<p>You try to learn from each experiment and apply those learnings to future experiments. Having a good process and knowledge increases your likelihood of success but does not guarantee it: they are a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Necessity_and_sufficiency\">necessary but not sufficient conditions<\/a>.<\/p>\n\n<h2 id=\"dont-get-hung-up-on-the-mechanics\">7. Don\u2019t get hung up on the mechanics.<\/h2>\n\n<p>Amy and Alex teach a lot of important techniques in 30x500. However, the goals behind those techniques are more important than the mechanics of the techniques.<\/p>\n\n<p>If you understand the goals, you can use different techniques to reach those goals.<\/p>\n\n<p>There are multiple ways to get to Rome. Applying the techniques without understanding the goals leads to missing the forest for the trees.<\/p>\n\n<p>The corollary of this is that you may learn different techniques elsewhere and arrive at the same result. 30x500 was what lit the light for me, and something else may work for you.<\/p>\n\n<h2 id=\"your-pricing-has-to-make-sense-for-you\">8. Your pricing has to make sense for you.<\/h2>\n\n<p>I will never be a New York Times bestseller, so I shouldn\u2019t price my product like one. Famous authors can price books at $10 because they sell millions of copies. I will <strong>never<\/strong> sell that many copies of my books.<\/p>\n\n<p>I need an entirely different business model. I need to price my book in a way that is sustainable for a lower number of sales. And I need to provide a lot of value to make it work.<\/p>\n\n<p>The pricing of the product should match the specifics of your business.<\/p>\n\n<p>I already alluded to this earlier, but it is super important you learn the playbook from folks doing a comparable thing. I shouldn\u2019t take business lessons from Steve Jobs on how to self-publish my tiny book. Adam Wathan has a <a href=\"https:\/\/www.youtube.com\/watch?v=ajrDxZRpP9M&amp;t=11s&amp;ab_channel=MicroConf\">summary of the playbook<\/a> for launching a book like mine.<\/p>\n\n<h2 id=\"you-wont-find-time-you-have-to-make-time\">9. You won\u2019t find time. You have to make time.<\/h2>\n\n<p>There are so many things competing for my time: work, family, hobbies, series\/movies, social media, etc. I don\u2019t have time to run my tiny business. I make time for it.<\/p>\n\n<p>I am productive whenever I <a href=\"https:\/\/www.marionzualo.com\/2020\/09\/26\/how-to-focus-so-you-work-on-you-most-important-goals\/\">set aside time<\/a> for the work:<\/p>\n\n<ul>\n  <li>During weekdays (Mon-Fri), I work on this business for 1-2h before heading to work.<\/li>\n  <li>I plan the focus for the week on Sunday evening<\/li>\n  <li>I do minor stuff for the business on weekends so I can spend time on my hobbies, family, movies, etc.<\/li>\n<\/ul>\n\n<p>Creating this habit of working on the business was very impactful.<\/p>\n\n<p>I do get sloppy now and then and don\u2019t make time for the work. I don\u2019t get much done in those weeks.<\/p>\n\n<p>5-10h a week isn\u2019t much time, but that is what I have. It means stuff takes a while to get done, and that is OK. I also only tackle one issue at a time instead of trying to do many things.<\/p>\n\n<p>Having a limited amount of time also means I had to accept that the business will never be \u201cperfect.\u201d I am building a house, slowly, brick by brick.<\/p>\n\n<h2 id=\"know-your-phase\">10. Know Your Phase.<\/h2>\n\n<p>Every phase of a project or business has a different bottleneck. Focusing on anything other than the specific bottleneck for a particular phase is a distraction.<\/p>\n\n<p>For example, A website with 10 views per month has entirely different needs than a website with 100,000 views per month.<\/p>\n\n<p>When I started out, I didn\u2019t have any content to establish trust with my readers. Focusing on anything other than writing blog posts would have been a waste of time. There was no point in thinking about conversion rates, SEO, and social media at that stage.<\/p>\n\n<p>Many beginners fall into traps where they focus on things that won\u2019t move the needle for their stage in their journey. It takes experience to build good judgment about what matters. This also means that you have to be selective about the advice you consume. Some advice may be great for others but not for you.<\/p>\n\n<h2 id=\"you-can-design-a-business-that-fits-your-life\">11. You can design a business that fits your life.<\/h2>\n\n<p>I was very intentional about making choices that <a href=\"https:\/\/stackingthebricks.com\/how-to-pick-business-idea\/\">wouldn\u2019t make me feel miserable<\/a>.<\/p>\n\n<p>For example, I knew I didn\u2019t want to write on a specific schedule. I used to have a side project that required me to publish an article every Thursday, which was very draining. I enjoy writing, but I like the freedom of unplugging for weeks or months while the product still provides value for customers.<\/p>\n\n<p>There are lots of ways to make money. Not all of them work for how I want to live my life.<\/p>\n\n<h2 id=\"running-a-business-is-a-skill\">Running a business is a skill<\/h2>\n\n<p>Seeing my work on <a href=\"https:\/\/indexfundinvestor.eu\">indexfundinvestor.eu<\/a> help others solve their problems brings me immense joy.<\/p>\n\n<p>I got there by learning from others that took a similar path, listening to my potential customers and showing up with my work.<\/p>\n\n<p>Running a business is a skill and I\u2019m still learning. You can learn it too!<\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Wed, 27 Jan 2021 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/mario-nzualo-business-is-a-skill\/"},{"title":"Is your content too long? Not long enough?","link":"https:\/\/stackingthebricks.com\/article-too-long\/","description":"<p>From time to time, one of our students or readers will share a draft of an email or article or sales page and ask, innocently: \u201cIs this too long?\u201d<\/p>\n\n<p>And I smile.<\/p>\n\n<p>For one, consider who you\u2019re asking. I once wrote an article about why I removed my book, <a href=\"https:\/\/tiny.mba\">The Tiny MBA<\/a>, that is <a href=\"https:\/\/stackingthebricks.com\/tiny-mba-amazon\/\">multiple times longer than the book itself<\/a>.<\/p>\n\n<p>I <em>do<\/em> tend to go long with my words. But it\u2019s not because I\u2019m going for a new high score or something.<\/p>\n\n<p>I also love short form. Some of my best writing is on Twitter.<\/p>\n\n<p>The thing to remember is that <strong>words have a job.<\/strong><\/p>\n\n<p>A single tweet can be better than an entire book, depending on the job.<\/p>\n\n<p>A 4000 word essay can be better than a one-pager, depending on the job. Both can be right!<\/p>\n\n<p>So how do you know if <strong>you\u2019ve<\/strong> written enough, or too much?<\/p>\n\n<p>Try asking a different way.<\/p>\n\n<h2 id=\"ask-how-do-you-know-if-a-piece-of-string-is-too-long\">Ask: How do you know if a piece of string is too long?<\/h2>\n\n<p>Or if a piece of string is too short, for that matter?<\/p>\n\n<p><strong>Like a piece of string, your writing is only too short or too long if it isn\u2019t doing its job.<\/strong><\/p>\n\n<p>Similarly, your both a piece of string and your writing are only too long if there\u2019s so much after doing the job that the extra gets in the way.<\/p>\n\n<p>So instead of asking if it\u2019s too long or too short, ask yourself: what is the job of the words you are writing?<\/p>\n\n<ul>\n  <li>Does the reader know that the piece is for them?<\/li>\n  <li>Does the reader have a reason to believe you are trustworthy?<\/li>\n  <li>Does the reader feel a sense of progress, or momentum?<\/li>\n  <li>Does the structure make it easy for them to skim ahead and see where it\u2019s going?<\/li>\n  <li>Does the reader leave with a fix for their problem, or a salve for their interest?<\/li>\n  <li>Does the reader know what they can do next, if they want more?<\/li>\n<\/ul>\n\n<p>Remember that it\u2019s not the word count that matters, it\u2019s if the words are doing their job.<\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Fri, 04 Dec 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/article-too-long\/"},{"title":"Marooned At Work","link":"https:\/\/stackingthebricks.com\/marooned\/","description":"<p>I\u2019ve spent the last decade feeling pretty sure of myself.<\/p>\n\n<p>Myself \u2014 not necessarily my ideas, or that everything I\u2019d try would work, but sure of <em>me<\/em>. I earned that self-confidence the hard way: by dealing with terrible situations and picking myself up, and making so many mistakes that I knew I could survive them, even benefit from them.<\/p>\n\n<p>Even when I wasn\u2019t <em>sure<\/em> of whether my idea would work or not, I would throw myself into it with the confidence that I\u2019d learn a lot, and do my best, either way.<\/p>\n\n<p>It was a great place to be.<\/p>\n\n<p>And I took it for granted.<\/p>\n\n<p>That was then.<\/p>\n\n<h2 id=\"this-year-not-so-much\">This year, not so much.<\/h2>\n\n<p>Near the end of February, somehow, I caught the coronavirus. And I spent the next 3 months sick as a dog, brain foggy, gasping, in pain, while my software-as-a-service business crashed around me \u2014 and I was too sick to stop it.<\/p>\n\n<p>If this hemorrhaging had happened only to me, I probably would\u2019ve been ok. But it wasn\u2019t just me. It was the whole damn world.<\/p>\n\n<p>Customers weren\u2019t leaving because of anything I did wrong, but because their own economic prospects dimmed as the initial panic about the pandemic rippled across the globe.<\/p>\n\n<p>That\u2019s something I could not fix or change, even if I could lift a finger to try. Which I couldn\u2019t.<\/p>\n\n<p>I haven\u2019t felt so helpless, for so long, in a long, long time.<\/p>\n\n<p>The enormity of it broke me.<\/p>\n\n<p><em>(And the coronavirus itself altered my mental state, which made everything much worse.)<\/em><\/p>\n\n<p>And as this was going down, so was the sale of our old house back in PA \u2014 which was fraught and dramatic, and extremely difficult to manage from 2,500 miles away, and also urgent and necessary due to the change in our income.<\/p>\n\n<p>What little energy I had left, I poured into trying to help others.  A few days of work wasn\u2019t going to reverse the course of an entire industry, for me, but it might save someone else.<\/p>\n\n<h2 id=\"i-couldnt-catch-a-break\">I couldn\u2019t catch a break<\/h2>\n\n<p>Finally, in June, I started to recover. The fever left. My oxygen levels climbed. I began to pick myself up and do things again. I\u2019ve learned from the pain of overdoing it so I began slowly, with organizing my workspace and setting things up for success.<\/p>\n\n<p>But the hits just wouldn\u2019t stop coming: I had just one or two good weeks before shit hit the fan. I had multi-month crisis trying to get thyroid meds I wasn\u2019t allergic to (you know, just a thing I require to live, no big), I also become very anemic, and then I had a serious allergic reaction to the iron infusion, then a short course of prednisone which screwed me up so bad I could barely sit up for nearly 8 weeks straight. I was dizzy even in a recliner. Simple physical activity (like walking up the stairs) triggered emotional meltdowns.<\/p>\n\n<p>I wasn\u2019t <em>sick,<\/em> as such, but I was definitely Not OK.<\/p>\n\n<p>It felt like my body, rather than being disabled by invading illness or circumstance, had actively turned against me. The call was coming from inside the house.<\/p>\n\n<p><strong>My overall sense of helplessness turned into outright panic.<\/strong> I couldn\u2019t deal with the decision of whether to return a pair of sneakers, much less what to do about my business. My body was screaming at me to <em>stop<\/em>. So I did. It\u2019s not like I had any choice.<\/p>\n\n<p>Thankfully, <em>finally<\/em> \u2014 now, in the end of October, after endless doctors appointments and trials and MRIs and reckless experimentation and days spent flat on my back doing absolutely nothing \u2014 I can sit up, walk, and think for at least some part of the day, every day.<\/p>\n\n<p>I can make decisions and even contemplate the state of my business without utter overwhelm and panic. (Although I haven\u2019t looked at the SaaS revenue yet. It still makes my heart pound.)<\/p>\n\n<h2 id=\"and-the-question-is-now-what\">And the question is: Now what?<\/h2>\n\n<p>I\u2019ve spent 8 months utterly out of touch with everything because I simply <em>could. not. even. look.<\/em><\/p>\n\n<p>It feels like I\u2019ve been marooned on another planet.<\/p>\n\n<p>It feels like I can\u2019t even get my hands around what I have to do.<\/p>\n\n<p>Even if it feels like nothing will work\u2026 I will.<\/p>\n\n<p>I will work.<\/p>\n\n<p>That\u2019s the littlest flame of confidence burning again.<\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Mon, 26 Oct 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/marooned\/"},{"title":"Amy Hoy's Totally and Completely Biased Review of The Tiny MBA","link":"https:\/\/stackingthebricks.com\/tiny-mba-amy-review\/","description":"<p>I\u2019m holding, in my fat little fist, an actual <em>hard copy book<\/em> written by my friend and biz partner, Alex Hillman. Words cannot express how simultaneously strange and awesome this is\u2026 but this is a review so I\u2019m gonna do my damnedest to make it work!<\/p>\n\n<p><strong>First off:<\/strong> It\u2019s an object. A real, physical object! One you can flip through, write in, and shove in the back pocket of your jeans.<\/p>\n\n<p>This is a first for our business, and I fucking LOVE it. I had not expected to be so moved by <em>concrete evidence<\/em> I could hold in my hand.<\/p>\n\n<h2 id=\"the-physical\">The Physical<\/h2>\n\n<div class=\"right\"><img src=\"\/assets\/images\/tinymba-hand.jpg\" alt=\"tinymba-hand\" \/><\/div>\n<p>Physical stats: It measures just a touch under 5\u201d by 7\u201d. It has 133 pages. It weighs less than 10 ounces.<\/p>\n\n<p>It\u2019s\u2026 mustard, or as I prefer to think of it, goldenrod.<\/p>\n\n<p>It\u2019s the platonic ideal size for the jean-back-pocketing or shoving in a bag or tucking under your monitor so it can live at-hand. The pages are a good thickness, not too thin like you\u2019d expect a print-on-demand book to be. The cover has that sort of luxurious, touchable, almost silicone-y coating. It\u2019s a comfortable size and weight to hold open. I do wish the gutters were a little wider.<\/p>\n\n<p>As a reader, I value this meatspace presence. You all know I love me some ebooks, especially for research \u2014 but there\u2019s something magical about holding a physical book you can rifle through, land at a page by random happenstance, catch a sentence that speaks to you. Almost like\u2026 a divining rod.<\/p>\n\n<p>\u200b\u200bAside from the introduction, which is typeset as a regular book, each page has a short mantra or thought-provoking question or idea set into a little box\u2026 with plenty of room to write notes or ideas in, which I highly recommend!<\/p>\n\n<p>This is a book <em>designed<\/em> for that ritual.<\/p>\n\n<h2 id=\"the-use-case\">The Use Case<\/h2>\n\n<p>Tiny MBA is a short, pithy book that evolved from a Twitter thread \u2014 obvious, if you <a href=\"https:\/\/twitter.com\/alexhillman\">follow Alex on Twitter<\/a> \u2014 but less obviously, it also stems from Alex\u2019s love of <em>insight tools<\/em>, like Brian Eno\u2019s Oblique Strategies deck. (An obscure love we share!)<\/p>\n\n<p>There\u2019s an essay introduction by the ineffable <a href=\"https:\/\/nilofermerchant.com\">Nilofer Merchant<\/a>, and then every subsquent page is a short, sharp thought to chew on.<\/p>\n\n<p>These little tidbits are in a logical order; you can read the book end to end, and it works well that way.<\/p>\n\n<p>But Tiny MBA can also serve another, much more powerful purpose: like a non-mystical tarot, you can pick a card, any card, and extrapolate from that randomness a lens to sharpen your thinking in any given situation.<\/p>\n\n<p>Like Phone-a-Friend, but the friend is inside you all along; you just need the right surprise to lure them out. You just need, as Roger von Oech \u2014 my other fave insight tool maker \u2014 put it, \u201ca whack on the side of the head.\u201d<\/p>\n\n<p>And that\u2019s why I can use The Tiny MBA myself, even though Alex and I have collaborated in business for the last decade and know each other\u2019s opinions inside and out.<\/p>\n\n<h2 id=\"my-personal-experience\">My Personal Experience<\/h2>\n\n<p>You see, I\u2019ve been having a really rough time this year.<\/p>\n\n<p>I spent March through June totally debilitated with coronavirus, back when there were no answers, and my software business was freefalling due to the shock to the economy for freelancers and agencies, and I could do nothing but watch it happen.<\/p>\n\n<p>As has only ever once ever happened to me before, my body and mind hit their limit simultaneously. I\u2019m still not fully recovered.<\/p>\n\n<p>Consequently, I had absolutely nothing to do with this book. Nothing! Alex occasionally told me what he was doing but it wasn\u2019t for my input, just to make me feel included.<\/p>\n\n<p>So, for once, I get to enjoy something of ours like a <em>customer.<\/em><\/p>\n\n<h2 id=\"the-contents\">The Contents<\/h2>\n\n<p>Here are a few of the \u201ccards\u201d from Tiny MBA that are speaking to <em>me<\/em> right now:<\/p>\n\n<center>\n<img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/PDF_-_The_Tiny_MBA_-_Alex_Hillman.pdf_page_67_of_133-2020-10-09-20-58-50.png\" alt=\"When something in your business isn\u2019t working, try doing a basic analysis before you move ahead:\nIs this not working AT ALL or is a certain specific part (or parts) not working?\" \/>\n\n<img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/PDF_-_The_Tiny_MBA_-_Alex_Hillman.pdf_page_83_of_133-2020-10-09-21-05-34.png\" alt=\"If you\u2019re the kind of person who needs an \u201cenemy\u201d to be productive, don\u2019t choose another company as your competition. Your customers\u2019 pain is the enemy. If you can\u2019t latch onto that, chances are neither can your customer.\" \/>\n\n<img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/PDF_-_The_Tiny_MBA_-_Alex_Hillman.pdf_page_91_of_133-2020-10-09-21-00-33.png\" alt=\"The hardest parts of being in business long-term are all people problems.\" \/>\n\n<img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/PDF_-_The_Tiny_MBA_-_Alex_Hillman.pdf_page_105_of_133-2020-10-09-21-01-24.png\" alt=\"If you can\u2019t build the business you\u2019re dreaming of today, build the business you can build today.\" \/>\n\n<img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/PDF_-_The_Tiny_MBA_-_Alex_Hillman.pdf_page_106_of_133-2020-10-09-21-02-00.png\" alt=\"\u2026But you\u2019ll also never know if you don\u2019t ask for help from the people who have a reason to trust you.\" \/>\n\n<\/center>\n\n<p>Because right now, I\u2019m still traumatized by watching my business crater and being too sick to do anything about it.<\/p>\n\n<p>And as I\u2019m slowly crawling back to physical health, I find myself overwhelmed by the size of the task before me.<\/p>\n\n<p>These pages have reminded me that it\u2019s easy to get fixated on the wrong things, and suggested ways I can let go of that wrong thinking and see what I really <em>need<\/em> to see.<\/p>\n\n<p>These pages aren\u2019t the ones I\u2019ve seen other folks quoting in their reviews \u2014 and that\u2019s the magic of it. You find the bits that speak to you. Every page is gold, and it\u2019s right there on the surface, too.<\/p>\n\n<p>In short, I love this book, and I think you will, too.<\/p>\n\n<p>\ud83d\udcd9 <a href=\"https:\/\/tiny.mba\">Get your own copy!<\/a><\/p>\n\n<style type=\"text\/css\">\nh1 {width:95%;}\n.article-body img {width:auto; }\n<\/style>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Tue, 20 Oct 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/tiny-mba-amy-review\/"},{"title":"Get your business out of a rut...using time travel","link":"https:\/\/stackingthebricks.com\/get-out-of-a-rut\/","description":"<p>A few weeks ago I got an email from a 30x500 graduate.<\/p>\n\n<p>We\u2019ll call them\u2026.Discouraged D.<\/p>\n\n<p><strong>Here\u2019s what they wrote:<\/strong><\/p>\n\n<blockquote>\n  <p>\u201cI\u2019m currently at the bottom of a rut with my biz (and life). I sit lots of days at my computer trying to force myself to work.<\/p>\n\n  <p>Not sure what\u2019s up with me.<\/p>\n\n  <p>I think it boils down to wondering at what point does grit become sunk cost? It feels increasingly difficult to work on my business.<\/p>\n\n  <p>I find I\u2019m discouraged that it\u2019s not where I wanted it to be yet by this point (almost 4 years of working on it). There\u2019s always this constant stress every time I try to work on the marketing and my hope of things getting better is diminished.<\/p>\n\n  <p>Every time I sit down to work I feel the overwhelm and discouragement kick in\u2026so I\u2019m making very little progress on fixing the problem.<\/p>\n\n  <p>I feel stuck.\u201d<\/p>\n<\/blockquote>\n\n<p>Ouch.<\/p>\n\n<p>Truth is, this specific flavor of stuckness is <em>very<\/em> common among creative people who start a business.<\/p>\n\n<p>You start making sales. That\u2019s exciting.<\/p>\n\n<p>But when your initial excitement of launch wears off\u2026the line goes flat and you\u2019re left wondering what you got yourself into in the first place.<\/p>\n\n<p>If this feels familiar, breathe deep because you are so so SO not alone.<\/p>\n\n<p>Of course, everyone\u2019s situation is a little bit different, so your \u201creasons\u201d for this stuckness may <em>feel<\/em> different. But the root causes are often pretty similar!<\/p>\n\n<p>With D\u2019s consent, I asked a few pointed questions.<\/p>\n\n<h2 id=\"debugging-discouraged-ds-distress\">Debugging Discouraged D\u2019s Distress<\/h2>\n\n<p><strong>I asked: \u201cWhere does that stress about the marketing come from?\u201d<\/strong><\/p>\n\n<blockquote>\n  <p>\u201cI think it stems partly  from a comparison of my biz\/progress with other people\/businesses that appear much more successful, and the thinking that I\u2019m somehow getting more and more behind.\u201d<\/p>\n<\/blockquote>\n\n<p><strong>**I asked: \u201cAre you doing Sales Safari?\u201d<\/strong>**<\/p>\n\n<blockquote>\n  <p>\u201cNot in the last year or so.\u201d<\/p>\n<\/blockquote>\n\n<p><strong>I asked: \u201cAre you active in any of your audience watering holes?\u201d<\/strong><\/p>\n\n<blockquote>\n  <p>\u201cNo. <span style=\"font-style:normal;\">\ud83d\ude15<\/span>\u201d<\/p>\n<\/blockquote>\n\n<p><strong>I asked: \u201cAre you sending new ebombs to your email list regularly?\u201d<\/strong><\/p>\n\n<blockquote>\n  <p>\u201cIt\u2019s been sporadic. I\u2019ve only sent 5 emails in the last 9 months.\u201d<\/p>\n<\/blockquote>\n\n<p><strong>I asked: \u201cDo your new subscribers get sent any \u201cold\u201d but evergreen ebombs from before they discovered you?\u201d<\/strong><\/p>\n\n<blockquote>\n  <p>\u201cMy welcome sequence just has two evergreen articles in it.\u201d<\/p>\n<\/blockquote>\n\n<p><strong><em>Right.<\/em><\/strong> I don\u2019t need a sports almanac from the future to tell me what happened here.<\/p>\n\n<h2 id=\"and-the-root-cause-is\">And the Root Cause is\u2026.<\/h2>\n\n<p>9x out of 10 when someone writes us about their stuckness, they\u2019re simply <em>not doing something they know they should:<\/em><\/p>\n\n<p>Research. Marketing. Sales.<\/p>\n\n<p>Often, these critical pieces to repeatable business success get ignored or forgotten while someone goes into \u201cbuild mode\u201d to create their product\u2026and never come back to the surface for air.<\/p>\n\n<p>But almost 10x out of 10, the <em>root cause<\/em> for this particular kind of stuckness is a more subtle mental block.<\/p>\n\n<h2 id=\"ready-for-the-realtalk\">Ready for the Realtalk?<\/h2>\n\n<p>Discouraged D was paying attention to:<\/p>\n\n<ul>\n  <li>other people and their \u201csuccesses\u201d<\/li>\n  <li>their flimsy sales graphs<\/li>\n  <li>decisions about their next product<\/li>\n<\/ul>\n\n<p><strong>But they were paying ZERO attention to their audience.<\/strong><\/p>\n\n<p>No Sales Safari research. No watering hole participation. No regular ebomb delivery. No strategic nurturing of subscribers over time.<\/p>\n\n<p>All of Discouraged D\u2019s hangups - <strong>and the most common mistakes in business<\/strong> - all track back to one thing:<\/p>\n\n<p>They spent more time paying attention to literally <em>anything<\/em> other than their audience\/customers.<\/p>\n\n<h2 id=\"lightning-strikes-the-clock-tower\">Lightning Strikes the Clock Tower<\/h2>\n\n<p>D wrote back:<\/p>\n\n<blockquote>\n  <p>\u201cGosh dang Alex you\u2019re right, it rings true. I know what I need to do now.<\/p>\n\n  <p>I\u2019m feeling super hopeful and unstuck. THANK YOU Alex.\u201d<\/p>\n<\/blockquote>\n\n<p>While still vibing in their moment of clarity, I gave now-Delighted D one more assignment.<\/p>\n\n<p>It\u2019s <em>easy<\/em> to feel good in a moment like this, and then weeks or days or moments later, forget all about it.<\/p>\n\n<p>So asked D to write a letter to their past self - their discouraged self - from this fresh new perspective.<\/p>\n\n<p>With this letter (and without a time traveling DeLorean) they can come back to this moment next time they\u2019re stuck in the muck and need to remember how they got out last time.<\/p>\n\n<p>\u2026and bonus, you can too. Read what they wrote below.<\/p>\n\n<hr \/>\n\n<blockquote>\n  <p>Dear Discouraged D,<\/p>\n\n  <p>You feel like you\u2019re at the very bottom of a rut. You feel hopeless and stuck. You\u2019re trying to claw your way out of it but every time you sit down to work you feel even more discouraged and overwhelmed.<\/p>\n\n  <p>You\u2019re wondering: \u201cat what point does grit become sunk cost?\u201d. You\u2019re considering giving up.<\/p>\n\n  <p>Every business (and every thing worth doing) faces obstacles. You are fortunate in that the obstacles you\u2019re facing are ones you chose.<\/p>\n\n  <p>The entrepreneur life is the kind of life you were made for. You\u2019re happier and more fulfilled than you ever were at any job. Your problem isn\u2019t your challenges, it\u2019s your perspective.<\/p>\n\n  <p>You\u2019re focusing on everything except the people you serve. You\u2019re in your own head instead of your customers\u2019. You\u2019re paying attention to other people\u2019s success instead of creating it in your own people.<\/p>\n\n  <p>Your business isn\u2019t about you. It\u2019s about them. It\u2019s about using your gifts and talents and sweat and time to help them in a way that only you can.<\/p>\n\n  <p>Start every day by researching and interacting with your audience.<\/p>\n\n  <p>Having a regular system of doing this will help you keep focused on them. Solve their problems, and your own problems will be solved along the way.<\/p>\n\n  <p>Delighted D<\/p>\n<\/blockquote>\n\n<p><img src=\"\/assets\/images\/88mph.gif\" alt=\"88mph\" \/><\/p>\n\n<style type=\"text\/css\">\nblockquote > p {\nmargin-bottom: 1em;\n}\n<\/style>\n\n<p><br \/><\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Sat, 10 Oct 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/get-out-of-a-rut\/"},{"title":"Vote","link":"https:\/\/stackingthebricks.com\/vote\/","description":"<p>Hi, folks.<\/p>\n\n<p>Eligible American voters, this one\u2019s for you.<\/p>\n\n<p>I\u2019m sure I don\u2019t need to tell why it\u2019s so crucial that we <em>all<\/em> vote this election \u2014 but just in case: This  election is the last major off-ramp we have before the United States becomes an authoritarian regime. Right now, we still have power to stop it.<\/p>\n\n<p>It\u2019s absurdly stressful to even think about, which is why I want to help make sure you\u2019re organized and ready.<\/p>\n\n<p>Checklist, resources, and pep talk below!!<\/p>\n\n<p>I\u2019ve broken it down into three easily digestible sections:<\/p>\n\n<p><strong>First:<\/strong> Making sure you\u2019re (still, correctly) registered to vote and requesting a paper ballot where possible.<\/p>\n\n<p><strong>Second:<\/strong> Preparing to vote, voting securely, tracking your ballot.<\/p>\n\n<p><strong>Third:<\/strong> What can you do to help? Science says this is the most impactful thing<\/p>\n\n<p>If you\u2019ve skimmed this list and thought, \u201cOk, but I\u2019m not excited to vote for Biden, so I don\u2019t know if I\u2019m going to bother\u201d\u2026 please read to the end.<\/p>\n\n<p><a href=\"http:\/\/projects.fivethirtyeight.com\/how-to-vote-2020\/\">Here\u2019s a great page with the deadlines<\/a>, absentee ballot request, ballot drop box and and overview info for every state.<\/p>\n\n<h2 id=\"first-making-sure-youre-still-registered-to-vote\">First: Making sure you\u2019re (still) registered to vote.<\/h2>\n\n<p><strong>Already registered?<\/strong> Be sure you\u2019re up-to-date (not purged!!) and all correct. Check your registration. <a href=\"http:\/\/www.vote411.org\/check-registration\">http:\/\/www.vote411.org\/check-registration<\/a><\/p>\n\n<p><strong>Not registered yet?<\/strong> Paperwork is a bitch, I know. But the deadline to register is coming up \u2014 in many states, today, October 5. You still have time! Registration takes an average of 3 minutes. <a href=\"http:\/\/www.vote411.org\/register\">http:\/\/www.vote411.org\/register<\/a><\/p>\n\n<p>Overwhelmed? TurboVote is a simpler interface that takes it step by step. <a href=\"https:\/\/turbovote.org\/\">https:\/\/turbovote.org\/<\/a><\/p>\n\n<p><img src=\"https:\/\/paper-attachments.dropbox.com\/s_E87B2332BFCF68A1F30F1392CB46FA7C7CF80A8D759F99210BB617694E18A440_1601743576329_file.jpeg\" alt=\"\" \/><\/p>\n\n<h2 id=\"second-preparing-to-vote-and-voting-securely\">Second: Preparing to vote, and voting securely.<\/h2>\n\n<p>If you can vote in person \u2014 especially early \u2014 this is a great option to ensure everything goes through with no hiccups. Check if your area has early voting. <a href=\"https:\/\/www.vote.org\/early-voting-calendar\/\">https:\/\/www.vote.org\/early-voting-calendar\/<\/a><\/p>\n\n<p>If you want to vote by completing your ballot at home, great!  The ideal way to do that is to skip the post office and drop your ballot directly in a ballot dropbox.<\/p>\n\n<p><a href=\"https:\/\/www.marieclaire.com\/politics\/a33915647\/ballot-drop-boxes-usps\/\">Learn how dropboxes work.<\/a> (Note: some states don\u2019t allow someone else to drop your ballot off; this is important!)<\/p>\n\n<p>Find out if your area has dropboxes, and where: search for your state and county! Again, note that different jurisdictions have different rules.<\/p>\n\n<p>If you\u2019re mailing the traditional way, ensure you have carefully followed the instructions regarding signing, sealing, privacy envelopes, deadlines and so on.<\/p>\n\n<p>Google your state rules for mail-in ballots or use DemocracyWorks\u2019 comprehensive state pages for info. <a href=\"https:\/\/howto.vote\/\">https:\/\/howto.vote\/<\/a><\/p>\n\n<p>Also doesn\u2019t hurt to search twitter for any ballot warnings (like about the right number of stamps) because there is no single page for this info.<\/p>\n\n<p><a href=\"https:\/\/www.cnn.com\/2020\/10\/01\/politics\/election-2020-mail-in-ballot-tracking-trnd\/index.html\">Learn how to track your ballot along its journey to ensure your vote is counted.<\/a><\/p>\n\n<p>Here are guides to voting in every state. <a href=\"http:\/\/projects.fivethirtyeight.com\/how-to-vote-2020\/\">http:\/\/projects.fivethirtyeight.com\/how-to-vote-2020\/<\/a><\/p>\n\n<p>Hesitating because you\u2019re not sure what to fill out for the local stuff? It\u2019s easy to miss in a year like this.<\/p>\n\n<p>Check out what\u2019s on your ballot. <a href=\"http:\/\/www.vote411.org\/\">http:\/\/www.vote411.org\/<\/a><\/p>\n\n<p>Many local organizations put out voting guides, too!<\/p>\n\n<h3 id=\"third-the-most-impactful-things-you-can-do\">Third: The most impactful things <em>you<\/em> can do.<\/h3>\n\n<p>While it\u2019s fantastic and rewarding to phone or text bank for candidates \u2014 not all of us are physically or emotionally equipped to call or text strangers for hours at a time. (<em>cough<\/em> me <em>cough<\/em>)<\/p>\n\n<p>But can you text your friends?<\/p>\n\n<p>A recent study has shown that texting your friends &amp; family \u2014 aka, people you already enjoy talking to \u2014 is <em>the most impactful thing you can possibly do<\/em>. No brainer, when you think about it: trust and respect and love is powerful.<\/p>\n\n<p>Even so, it can be daunting.<\/p>\n\n<p>That\u2019s why the new crop of apps are such perfect tools: they give you the power and support of a professional text banking tool, but with the comfort of texting folks you already know.<\/p>\n\n<p>The best two options are:<\/p>\n\n<ul>\n  <li>Vote With Me <a href=\"https:\/\/votewithme.us\/\">https:\/\/votewithme.us\/<\/a><\/li>\n  <li>Outvote <a href=\"https:\/\/www.outvote.io\/\">https:\/\/www.outvote.io\/<\/a><\/li>\n<\/ul>\n\n<p>If you are a friend of mine, well\u2026 prepare to hear from me soon. Sorry not sorry.<\/p>\n\n<hr \/>\n\n<h2 id=\"why-im-excited-to-vote-for-joe\">Why I\u2019m excited to vote for Joe<\/h2>\n\n<p><em>Aka let\u2019s give up on self-indulgent fatalism<\/em><\/p>\n\n<p>Joe Biden was not my first or even second choice \u2014 and that doesn\u2019t matter, because a Biden administration won\u2019t try to mass murder minorities and shut down elections in the future, and that alone secures my vote.<\/p>\n\n<p>But, contrary to irony-poisoned Twitter talking heads or perhaps your own self-destructive inner voice, Biden is not \u201cthe lesser evil.\u201d<\/p>\n\n<p>Biden\u2019s people \u2014 remember, you\u2019re not electing just the man, but <em>his entire team<\/em> \u2014 have put forth a tremendous amount of really good policies. They\u2019re bringing the right people on board. They\u2019re consulting with real, experienced experts in policy, like my friend Matthew Cortland. They\u2019re not allowing lobbyists through the door.<\/p>\n\n<p>Biden-Harris are listening, <em>and they\u2019re changing in response to what they hear.<\/em><\/p>\n\n<p>REMEMBER: Picking a president isn\u2019t like picking a friend. You are choosing your <em>adversary<\/em>. <em>All<\/em> politicians must be held accountable by the people\u2026 but only some of them show willing to listen.<\/p>\n\n<p>That said, we\u2019re actually starting from a pretty good place\u2026<\/p>\n\n<p><strong>Here are just a few of the Biden-Harris policies I\u2019m excited for:<\/strong><\/p>\n\n<ul>\n  <li>restore and expanding the ACA and creating a public option (crucial for everyone, and especially small business owners like us)<\/li>\n  <li>ending enforced poverty and ensuring marriage equality for disabled folks<\/li>\n  <li>free college for households under $125k\/yr<\/li>\n<\/ul>\n\n<p>Plus, <em>you know<\/em>, a couple little things like ending the horror of family separation and indefinite detention of innocent migrants and their children, <em>actually<\/em> fighting the pandemic, providing aid to those devastated by Trump\u2019s mismanagement of the pandemic, working to repair the egregious harm decades of anti-Black policies have created, sweeping white supremacists out of our institutions, mandating a turn to clean energy, and addressing the student debt and housing crises. You know. As a treat.<\/p>\n\n<p><strong>If I sound sarcastic, it\u2019s not because I think these things are minor, but because I\u2019m frustrated to no end with folks who act like getting these things is the same as<\/strong> <strong><em>not<\/em><\/strong> <strong>getting these things.<\/strong><\/p>\n\n<p><a href=\"https:\/\/joebiden.com\/joes-vision\/\">Seriously, check out the Biden-Harris plans.<\/a> There are a <em>lot;<\/em> each page is tons and tons of stuff I couldn\u2019t possibly list here. Their platform is more progressive and far-reaching than Obama\u2019s. That\u2019s a foundation we can build on.<\/p>\n\n<p>Plus, again, you know Biden won\u2019t try to install himself as an autocrat or bribe and corrupt every single government office he can reach\u2026 and <em>that<\/em> is genuinely thrilling in 2020.<\/p>\n\n<p>If you\u2019re still feeling bitter, believe me, I understand. But think of it this way: It\u2019s well worth your time to vote for local candidates to make change in your area, your state, your state\u2019s representation in Congress. It costs nothing and hurts no one to vote for Biden, but it could help a lot of folks less fortunate than you, whose very lives hinge on this election.<\/p>\n\n<p><strong>Voting for them, if not for yourself, is an act of love.<\/strong><\/p>\n\n<p>Did you know that I\u2019m one of those people? If the ACA is destroyed \u2014 if Trump succeeds \u2014 then in a few years, when I hit the lifetime caps on insurance that the ACA had outlawed, I\u2019m fucked. If I\u2019m lucky, I\u2019ll spend the rest of my life shivering in bed, unable to stand long enough to do simple things like wash my hair and do the dishes. If I\u2019m less lucky, I\u2019ll die of an infection that my current (very expensive) treatment would have protected me from.<\/p>\n\n<p>So, if you still don\u2019t want to vote for yourself, please vote for me.<\/p>\n\n<p>Amy<\/p>","pubDate":"Mon, 05 Oct 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/vote\/"},{"title":"Two high-impact changes to our flagship, 30x500","link":"https:\/\/stackingthebricks.com\/30x500-financial-support\/","description":"<p>In a recent email to our newsletter, we promised ~*changes*~ were coming to our flagship business course, <a href=\"https:\/\/30x500.com\/academy\/\" target=\"_none\">30x500 Academy<\/a>.<\/p>\n\n<p>And it\u2019s true! Over the last few years we\u2019ve quietly added new lessons, resources and improvements to the 30x500 course and curriculum.<\/p>\n\n<p>Most recently, Amy designed a brand new planner to help you squeeze every drop of value from the coursework while also helping you map out how you will <em>invest<\/em> your time.<\/p>\n\n<p><img src=\"https:\/\/embed.filekitcdn.com\/e\/hyArDNVbF2CBnGiz2Ht8ip\/eZZBFmDvufwWZy5AkPrGAz\/email\" alt=\"30x500 Workbook\" \/><\/p>\n\n<p><strong>These changes are for you, if you sign up for 30x500. They\u2019re great.<\/strong><\/p>\n\n<p>But the BIG changes we\u2019ve made are more systemic to how we offer 30x500, and the foundation of <em>our<\/em> business helping creative folks like you start businesses of your own.<\/p>\n\n<p>These systemic changes expand on two specific efforts we\u2019ve been working on behind the scenes:<\/p>\n\n<ul>\n  <li>\n    <p>Designing the 30x500 business model to have an ongoing positive impact on people who are most impacted by systemic racism, inequity, and inequality.<\/p>\n  <\/li>\n  <li>\n    <p>Making 30x500 financially accessible to more aspiring entrepreneurs.<\/p>\n  <\/li>\n<\/ul>\n\n<p>It\u2019s worth noting that these changes <em><strong>do not<\/strong><\/em> take anything away from 30x500, especially for our existing students. The good stuff stays good.<\/p>\n\n<p>Now lets talk about how what we\u2019re doing better!<\/p>\n\n<h2 id=\"expanding-our-commitment-to-charity\">1 - Expanding our Commitment to Charity<\/h2>\n\n<p>Charitable giving has <em>long<\/em> been a part of our work, most often through <a href=\"DonorsChoose.org\" target=\"_none\">DonorsChoose.org<\/a> where we help teachers buy supplies and resources for their classrooms.<\/p>\n\n<p>We LOVE finding and closing out projects so teachers wake up to their classroom needs being fully funded.<\/p>\n\n<p>That won\u2019t change.<\/p>\n\n<p>What\u2019s <em>new<\/em> to our charitable giving was first outlined <a href=\"https:\/\/stackingthebricks.com\/black-lives-matter\/\" target=\"_none\">in this post<\/a> about our plans to use our platform to fight systemic racism, inequity, and inequalty and support those who are most harmed by it.<\/p>\n\n<blockquote>\n  <p>\u2026we will re-design the financial side of our business around generous and ongoing donations to programs with a proven track record of empowering Black creatives and entrepreneurs.<\/p>\n<\/blockquote>\n\n<p>Retroactivly to June of 2020 and for the forseeable future, we\u2019ve decided to donate 5% of all 30x500 sales to this cause.<\/p>\n\n<p><strong>I did the math, and that means we have $3,974.67 already allocated to our donation pool.<\/strong><\/p>\n\n<p>This is an uncapped percentage based donation, which means that as our business grows and succeeds, we have <em>more<\/em> resources to contribute to these causes.<\/p>\n\n<p>We don\u2019t have to decide \u201chow much do we want to donate?\u201d at the end of the year. More people in 30x500 = more money to charity.<\/p>\n\n<p>The current numbers puts us on track for to donate <em>tens of thousands of dollars<\/em> over the next 12 months. This is an ongoing effort that we will continue under this model until or unless we replace it with something even more impactful.<\/p>\n\n<p>And all <strong>you<\/strong> need to do to make it happen is sign up for 30x500 and learn how to launch your own products that sell!<\/p>\n\n<p>We are currently vetting a few choices for the best options for our charitable giving, but our priorities are charities with honest leadership, proven track records of empowering Black entreprenuers, and transparent reporting of their impact in the communities they serve.<\/p>\n\n<p>As soon as we\u2019ve made our first donation, we\u2019ll report back to tell you more all about the organizations that YOU helped support!<\/p>\n\n<h2 id=\"improving-financial-access\">2 - Improving Financial Access<\/h2>\n\n<p>We\u2019re confident that, if anything, 30x500 is <em>underpriced<\/em> given how consistently people who follow the steps and apply the lessons are able to earn back multiples of the price of admission.<\/p>\n\n<p>Remember, it only takes 127 sales of a $79 product to generate $10k (which is 5x ROI on 30x500). On the whole internet!<\/p>\n\n<p><strong><em>But that doesn\u2019t change the fact that investing a couple thousand dollars is out of reach for many people, often the very people who are systematically excluded from business and entreprenuership.<\/em><\/strong><\/p>\n\n<p>We first introduced a payment plan option a few years back, which <em>immediately<\/em> made 30x500 more accessible to many more people.<\/p>\n\n<p>Next week, we\u2019re introducing two <em>additional<\/em> efforts to get more people enrolled in 30x500:<\/p>\n\n<p><strong>\ud83d\udcb0 BIPOC Financial Assistance<\/strong> and <strong>\ud83d\udcb0 Parity Purchasing Power.<\/strong><\/p>\n\n<p>Over the last 3 months we\u2019ve been experimenting with both of these \u201ctools\u201d, and the response has been <em>extremely<\/em> positive!<\/p>\n\n<p>Here\u2019s how each one works.<\/p>\n\n<h3 id=\"bipoc-financial-assistance\">\ud83d\udcb0 BIPOC FINANCIAL ASSISTANCE<\/h3>\n\n<p>First, we\u2019re committed to growing the percentage of our students who come from backgrounds facing structural disadvantages due to systemic discrimination.<\/p>\n\n<p>Predominantly this means Black, Indigenous, and People of Color (PoC). These challenges are especially prevalent in America where we live, but they occur everywhere around the world.<\/p>\n\n<p>There\u2019s no sense sugar coating it: our population of student entrepreneurs is woefully white, historically speaking. Bias and white supremacy in the tech and business world are only amplified in entrepreneurship.<\/p>\n\n<p>We have more we can do, but one of the most obvious opportunities is to lower financial barriers where they exist <em>because<\/em> of these very systems of inequality.<\/p>\n\n<p>We\u2019re still figuring out all of the details for how we provide this resource, but for now, we\u2019re keeping it simple and <strong>offering BIPOC students a way to enroll in 30x500 at a <em>significantly<\/em> reduced out-of-pocket price.<\/strong><\/p>\n\n<p>When we offered this financial assistance in back in July, enrollment shifted <strong>dramatically.<\/strong> Previously a low single digit percentage, our latest cohort of 30x500 students included nearly 20% Black and brown creatives!<\/p>\n\n<p>We still have a long way to go, but we\u2019re chuffed by the response so far, hearing things like this:<\/p>\n\n<blockquote>\n  <p>\u201cThanks for setting this up, it\u2019s a dream come true to finally be a part of the 30x500 course, I\u2019ve been following it up for up to three years now.\u201d<\/p>\n<\/blockquote>\n\n<blockquote>\n  <p>\u201cI really appreciate the fact that you are so committed to making this work.\u201d<\/p>\n<\/blockquote>\n\n<blockquote>\n  <p>\u201cThank you for helping to mold Black entrepreneurs who don\u2019t need to be beholden to institutional capital.\u201d<\/p>\n<\/blockquote>\n\n<p>So during our next 30x500 enrollment, we are making <strong>30 additional spots<\/strong> available at this reduced price for BIPOC students.<\/p>\n\n<div class=\"content-upgrade\">\n<p>If you are BIPOC and interested in claiming one of these spots in our next enrollment, <em>especially if the price was the #1 barrier for you joining 30x500,<\/em> please email <a href=\"mailto:team@stackingthebricks.com\">team@stackingthebricks.com<\/a> and we will share enrollment details with you directly.<\/p>\n<\/div>\n\n<p>If this continues to go well, we will work to expand this program even for even further impact!<\/p>\n\n<h3 id=\"parity-purchasing-power\">\ud83d\udcb0 PARITY PURCHASING POWER<\/h3>\n\n<p>Another challenge we\u2019ve heard over the years is from students who live in parts of the world where \u2013 usually due to exchange rates and local economics \u2013 joining 30x500 would mean spending one or more months of their <em>entire<\/em> income.<\/p>\n\n<p>Since the mission of our work is to help people <strong>create economic power for themselves,<\/strong> that ability should also be accessible anywhere you have an internet connection.<\/p>\n\n<p><em>\u201cParity Purchasing Power\u201d<\/em> is an equation that helps us calculate an appropriate discount to offer people in countries where average income levels create systemic disadvantages in global commerce.<\/p>\n\n<p><strong>Effective immediately 30x500 enrollment, we are offering Parity Purchasing Power discounts to a long list of countries around the world!<\/strong><\/p>\n\n<p>For now, these discounts are by request (we don\u2019t have a way to automate this with our current courseware just yet) but we\u2019re happy to do the extra work if it means more people can learn how to build businesses in more parts of the world.<\/p>\n\n<p>You can check <a href=\"https:\/\/stackingthebricks.com\/30x500\/ppp\/\" target=\"_none\">this page to see if your country<\/a> is included, and email <a href=\"mailto:team@stackingthebricks.com\">team@stackingthebricks.com<\/a> to learn how to apply the appropriate discount for your country if you need it.<\/p>\n\n<h2 id=\"this-work-will-continue\">This work will continue<\/h2>\n\n<p>These efforts are first, in part, because they are foundational.<\/p>\n\n<p>We\u2019re still learning. We\u2019re still listening. And we\u2019re still committed to the core goal of enabling more entrepreneurs to own their time, energy, resources, and successes around the world.<\/p>\n\n<p>If you have ideas for ways we can help, we\u2019re happy to hear them. <a href=\"mailto:team@stackingthebricks.com\">Drop us an email<\/a>.<\/p>\n\n<p>And if you\u2019re inspired by any of these efforts to make similar changes in <em>your<\/em> business \u2013 or have questions about how to pull it off \u2013 we\u2019d love to hear about that too!<\/p>\n\n<p><br \/><\/p>\n\n<div class=\"cta-form-wrapper\">\n    <div class=\"brick brick1\"><\/div>\n    <div class=\"brick brick2\"><\/div>\n    <div class=\"brick brick3\"><\/div>\n    <div class=\"brick brick4\"><\/div>\n    <div class=\"brick brick5\"><\/div>\n    <div class=\"brick brick6\"><\/div>\n    <div class=\"brick brick7\"><\/div>\n    <div class=\"brick brick8\"><\/div>\n    <div class=\"cta-form\">\n        <h3 style=\"display:none;\">\n            Ready to create your own products that sell?\n        <\/h3>\n        <h3 style=\"display:block;\">\n            30x500 is currently closed.\n        <\/h3>\n        <div style=\"display:none;\">\n            <p style=\"text-align:center;\">Sign up to learn our step-by-step process for building products your customers need, want, and are ready to buy<\/p>\n            <a href=\"http:\/\/30x500.com\/academy\/?studentid=websiteCTA\" class=\"get-it\" target=\"_none\">\n                Enroll in the 30x500 Academy today!\n            <\/a>\n        <\/div>\n        <a href=\"http:\/\/30x500.com\/academy\/\" class=\"get-it\" target=\"_none\" style=\"display:block;\">\n            Find out how to get started along with our next batch of students\n        <\/a>\n    <\/div>\n<\/div>","pubDate":"Fri, 11 Sep 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/30x500-financial-support\/"},{"title":"Why we removed The Tiny MBA from Amazon's Kindle store.","link":"https:\/\/stackingthebricks.com\/tiny-mba-amazon\/","description":"<div class=\"content-upgrade\" style=\"cursor:pointer;\">\n<p><strong style=\"font-size:1.3em;line-height:1.1em;\"> A quick message for our customers<\/strong><\/p>\n<p>If you pre-ordered The Tiny MBA on Amazon's Kindle Store, and were unable to read it on your preferred Kindle device, we're very sorry about that experience!<\/p>\n<p>Please forward your Amazon receipt to <a href=\"mailto:alex@tiny.mba\">alex@tiny.mba<\/a>.<\/p>\n\n<p>We'll send you with DRM free files <en>that you can own forever<\/en> and instructions on how to load onto your own favorite Kindle. <\/p>\n<\/div>\n\n<p>30 days ago, I launched sales for my book, <a href=\"https:\/\/tiny.mba\" target=\"_none\">The Tiny MBA<\/a>.<\/p>\n\n<p>On launch day, people could choose between pre-ordering the book in paperback or ebook, or via the Kindle store for instant delivery to their favorite Amazon reader.<\/p>\n\n<p><strong>Today \u2013 exactly 30 days later \u2013 I\u2019m removing The Tiny MBA from the Kindle Store and Amazon completely, and for the foreseeable future. This article explains why.<\/strong><\/p>\n\n<h2 id=\"why-sell-on-amazon-to-begin-with\">Why sell on Amazon to begin with?<\/h2>\n\n<p>Amazon has one advantage, and it\u2019s a big one: <em>reach.<\/em><\/p>\n\n<p>Amy and I have launched around a dozen digital products, always independently produced and distributed. We almost exclusively sell those products through our own platform - a combination of modern ecommerce tools and our email list.<\/p>\n\n<p>This has served us quite well. We know how to reach and serve our core audience. But with The Tiny MBA, I thought there might be an opportunity to reach further. Between rankings and recommendation algorithms, Amazon\u2019s platform seems like the most obvious way to get a book that people <em>already<\/em> like, in the hands of more people who might like it.<\/p>\n\n<p>But these benefits come with tradeoffs.<\/p>\n\n<h2 id=\"the-tradeoff-of-selling-on-amazon\">The Tradeoff of Selling on Amazon<\/h2>\n\n<p>Most people think about the tradeoffs in terms of the financial side of selling books - especially ebooks - on Amazon. You might make less per book, but the potential to reach LOTS of customers\u2026more overall reach and revenue.<\/p>\n\n<p>Amazon makes it clear that this is their priority, too. While it\u2019s common for independently published ebooks to be $20-$50 depending on the audience and the material inside, the Amazon ebook ecosystem is all about volume volume volume.<\/p>\n\n<p>The Kindle platform heavily incentives authors to sell their ebooks for under $10, offering a 70% royalty if your book is $9.99 or less.<\/p>\n\n<p><strong>Sell your book for $10 or more? Take home a much smaller 30% royalty instead of 70%.<\/strong><\/p>\n\n<p>That is a BIG penalty for charging what your book may actually be \u201cworth.\u201d But if you want to play the Amazon game and reach a wider audience, pricing your ebook as an impulse buy is clearly the better option.<\/p>\n\n<p>But the real issue isn\u2019t the % of revenue you\u2019re going to take home. It\u2019s that you\u2019re being paid a  <strong><em>royalty<\/em><\/strong>.<\/p>\n\n<h2 id=\"royalties-vs-sales\">Royalties vs Sales<\/h2>\n\n<p>When you sell your books through Amazon\u2019s \u201cKindle Direct Publishing\u201d (KDP) Platform, you aren\u2019t really selling your books. <em>Amazon<\/em> is selling your books, and you are earning a royalty.<\/p>\n\n<p><strong>The key difference between earning a royalty and selling a book?<\/strong> The people who buy your book on Amazon\u2019s platform are Amazon\u2019s customers, <em>not<\/em> your customers.<\/p>\n\n<p>This might seem like a matter of semantics, but it matters a lot, and you\u2019ll see why in a second.<\/p>\n\n<h2 id=\"climbing-the-amazon-charts-with-a-pre-sale\">Climbing the Amazon Charts with a pre-sale<\/h2>\n\n<p>In the case of The Tiny MBA, we launched with a pre-sale. Amazon pre-sales are great because it gives you the ability to get your book \u201clive\u201d in the store, register sales (and recommendation data) in the Amazon system early, even before anybody has bought the book.<\/p>\n\n<p><strong>And in terms of using launch momentum, this can show the real power of Amazon.<\/strong><\/p>\n\n<p>By sending a single email, some % of our customers would choose to buy The Tiny MBA on Kindle. <strong>The reasons?<\/strong> The convenience of Amazon\u2019s click checkout, and knowing that the ebook would show up on their favorite Kindle device on launch day.<\/p>\n\n<p>The first few days were <em>especially<\/em> exciting. Within the first 24 hours, our first ~100 sales placed The Tiny MBA at the top of the Amazon \u201cbestseller\u201d and \u201cfeatured new\u201d charts for multiple categories.<\/p>\n\n<p>Turns out that you don\u2019t need <em>that<\/em> many sales to be an Amazon bestseller \ud83e\udd14.<\/p>\n\n<p>We ended up climbing to the top 10 of several categories, and held the number one spoit in a few others, including Small Business and Startup, putting The Tiny MBA next to popular titles like \u201cThe Lean Startup\u201d and \u201cThe EMyth Revisited.\u201d I\u2019d be lying if I said this didn\u2019t feel awesome.<\/p>\n\n<p>But the sales numbers were less exciting than the vanity metrics.<\/p>\n\n<p><strong>In our first 30 days, barely 24% of our pre-orders were bought through Amazon.<\/strong><\/p>\n\n<p>Not <em>nothing<\/em> (though an even smaller % of the spread revenue wise) but\u2026from the feedback I was receiving from many of those pre-sales customers via email and on Twitter, I felt pretty comfortable that a large portion of that 24% came from <em>our<\/em> list and marketing efforts and <em>not<\/em> from Amazon\u2019s rankings.<\/p>\n\n<p>But either way, I was looking forward to seeing people able to enjoy the book on their favorite ebook readers on launch day.<\/p>\n\n<p><em>Across all platforms, 1600  books sold before launch day. By almost every measure, a setup for a very successful independent book launch.<\/em><\/p>\n\n<h2 id=\"then-launch-day-happened\">Then Launch Day Happened<\/h2>\n\n<p>I should start this section with the fact that this isn\u2019t my first launch.<\/p>\n\n<p>I expect things to go wrong on launch day, including things I can\u2019t plan for. The best I can do is research and test to the best of my ability.<\/p>\n\n<p>As such, leading up to launch day, I did about as much testing as I could figure out how to do. I\u2019d generated test runs of our print books with our paperback fulfillment partner. I\u2019d tested out our own digital fulfillment workflows with our customer portal.<\/p>\n\n<p>Amazon\u2019s KDP platform was the wildcard leading up to launch day, always leaving me feeling a <em>little<\/em> bit uncertain that I\u2019d done things right. I did a lot of research, and as best as I could figure out from talking to multiple successful Kindle authors and publishers, everything seemed ready to go.<\/p>\n\n<p>Everything looked good on the morning of August 26th. My birthday (yes, I launched my book on my birthday). People were posting images of The Tiny MBA on their iPhones and tablets, as well as their paperback copies.<\/p>\n\n<p>But then the first message came in: <em>\u201cI tried to download The Tiny MBA to my Kindle Paperwhite, and it gave me an error. Do you know what\u2019s up?\u201d<\/em><\/p>\n\n<p>Uh oh. After a bit of research, I found the problem.<\/p>\n\n<h2 id=\"you-couldve-stopped-this-amazon\">You could\u2019ve stopped this, Amazon<\/h2>\n\n<p>When I set up The Tiny MBA in Amazon, I used an official Amazon tool called <em>\u201cKindle Create.\u201d<\/em> It\u2019s promoted prominently right on the dashboard of the KDP portal.<\/p>\n\n<p><em>Later, I would find out that using this official tool was a mistake.<\/em><\/p>\n\n<p>Further, I noticed an option in KDP to convert my beautifully designed PDF book files into a KPF file, one of the options that prepped the book for sale on the Kindle store.<\/p>\n\n<p>I was a little skeptical, but with a bit of research, found that I could email the PDF files directly to my kindle device to make sure the PDF would display as expected. And it looked perfect!<\/p>\n\n<p>So I continued setting up my book for pre-sale in the KDP portal. I uploaded my KPF file, generated by <em>Kindle Create.<\/em> I wrote my title, description, and other metadata. I set categories and pricing. I clicked \u201cpreview\u201d and everything looked great.<\/p>\n\n<p>I pressed \u201csubmit\u201d and waited for my book to be reviewed. A few hours later, my book was approved. Ready for sale on the Amazon Kindle Store.<\/p>\n\n<p>People bought (pre-ordered) books.<\/p>\n\n<p><strong>Fast forward to launch day, on August 26th.<\/strong><\/p>\n\n<p>I found out that the KPF file that was created by Amazon\u2019s own <em>Kindle Create<\/em> software will only be available on Kindle Fire devices and the Kindle App.<\/p>\n\n<p>What?!<\/p>\n\n<p>The biggest and best selling Kindle devices - their standalone e-ink readers by the same \u201cKindle\u201d name, would NOT download and display the KPF file. Even though the PDF embedded in the KPF works perfectly when manually sent to the exact same devices.<\/p>\n\n<p><em>WHAT!?<\/em><\/p>\n\n<p>I\u2019ve gone back to the Amazon Kindle Create app to see if this was avoidable.<\/p>\n\n<p><img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/Kindle_Create-2020-08-27-08-56-56.png\" alt=\"Kindle Create\" \/><\/p>\n\n<p>See that green box? It probably should have been <span style=\"color:red;\">RED<\/span>.<\/p>\n\n<p>It also could have said <em>\u201cWARNING: This ebook will NOT be compatible with Kindle e-reader devices like the Kindle Paperwhite, etc.Choose this format wisely!\u201d<\/em> or something like that. Because when I read it, I see that it will work on Fire Tablets and Kindle Reading apps, maybe enabling certain special capabilities IF you are using a Fire tablet or the Kindle app.<\/p>\n\n<p>I do <strong>NOT<\/strong> see that it will exclude a massive portion of the Kindle buyer market!<\/p>\n\n<p>So yes, I made a mistake in this step. But Amazon could have easily helped prevent this mistake.<\/p>\n\n<p>And worse, unlike most choices, it turns out this particular one was also permanent.<\/p>\n\n<h2 id=\"quick-update-the-files\">Quick, update the files!<\/h2>\n\n<p>My first thought is that this fancy KPF\/PDF file is the problem. I called Amazon and confirmed, it is.<\/p>\n\n<p>Thankfully, I had already invested in converting the book into a set of .mobi and .epub files. They don\u2019t look nearly as nice as the carefully designed PDF, but part of the Kindle experience is being able to change your font and font size, so I\u2019m okay with that.<\/p>\n\n<p><strong>But when I attempt to upload the .mobi files in the place of the KPF file, Amazon throws a new roadblock.<\/strong><\/p>\n\n<p>It turns out that when you upload the files to create a book for the first time, if you upload that KPF file, the book is stuck in what is known as a fixed layout or \u201cprint replica\u201d format.<\/p>\n\n<p>Basically, the thing that (apparently) their own e-readers can\u2019t handle.<\/p>\n\n<p><strong><em>Stuck.<\/em><\/strong><\/p>\n\n<p>I called Amazon Kindle support again, who to their credit, were nice. At least the first few times I called. They explained that this is a known issue, and that once you create a book using a fixed layout file, you can\u2019t just switch it to an epub to make it compatible with all of their devices.<\/p>\n\n<p>Stuck.<\/p>\n\n<p>Meanwhile, I get my first review, and it\u2019s a 4 star review that\u2019s <em>just about their inability to read the book on their Kindle device!!<\/em><\/p>\n\n<p><img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/Amazon.com_The_Tiny_MBA_100_Very_Short_Lessons_about_the_Long_Game_of_Business_Works_on_ALL_Kindles_eBook_Hillman_Alex_L-2020-08-27-08-59-55.png\" alt=\"Kindle device showing Unavailable for Download with customer review.\" \/><\/p>\n\n<h2 id=\"now-we-have-two-problems\">Now we have two problems<\/h2>\n\n<p>At the recommendation of Kindle support, I tried creating a brand new <em>second<\/em> book in the KDP dashboard. All of the same meta, descriptions, pricing, etc. The only difference is the first file I upload, which is the .mobi file.<\/p>\n\n<p>After a short waiting period for approval. My book is approved. I buy a copy. I send it to my Kindle e-reader device. It works as expected, unlike the previous variation.<\/p>\n\n<p>But now\u2026I have two problems.<\/p>\n\n<p>Yes, new Amazon customers can buy a version of the book that will work on all Kindle devices.<\/p>\n\n<p><em>What about the 400  people who bought the previous version, and the unknown % of them who were struggling and confused to download the book they purchased to the e-reader they expected to read it on?<\/em><\/p>\n\n<p>Amazon\u2019s CEO Jeff Bezos is famous for saying that Amazon is successful, not because of its monopolistic power or anti-competitive behavior, but because of its relentless focus on the customer experience.<\/p>\n\n<p>Meanwhile, at this moment, they have a bunch of customers in a completely avoidable situation, who are unable to access a book they paid for <strong><em>USING THE KINDLE STORE<\/em><\/strong> to read on their favorite <strong><em>KINDLE DEVICE<\/em><\/strong>.<\/p>\n\n<p>This is uniquely anti-customer, and in my opinion, further cements the idea that Amazon only acts in its own self interest.<\/p>\n\n<hr \/>\n\n<p>I try to explain this entire experience to KDP support.<\/p>\n\n<p>But instead of trying to understand the problem, I am met with a broken record of policies repeated by rude support agents who insist on talking over my concerns about the customer experience.<\/p>\n\n<p>One support agent suggests that once I\u2019ve published the new, widely compatible ebook, to unpublish the old one. This takes it out of the store to avoid further confusion.<\/p>\n\n<p>Selfishly, it also means losing my Kindle category rankings earned from the pre-sales. But I can live with that. The <em>real<\/em> problem is that there are 400  customers that I can\u2019t reach to say <em>\u201cHey, there\u2019s a weird technical limitation on the Kindle store. If you\u2019re getting an error downloading the book to your e-reader, your Kindle isn\u2019t broken! Here\u2019s what you can do to fix it.\u201d<\/em><\/p>\n\n<p>And even if I <strong><em>could<\/em><\/strong> message every one of those 400 customers (which I can\u2019t because they aren\u2019t my customers, they\u2019re Amazon\u2019s customers), many won\u2019t have an option for resolution.<\/p>\n\n<p><strong>Because it turns out that people who bought early in the presale are ineligible to request a refund on their original purchase.<\/strong> LOL. Even though the book was only \u201cavailable\u201d today, on August 26th, their pre-sale started the refund clock, and prevented them from getting a refund on a book that they could not access as expected on launch day.<\/p>\n\n<p>So even if I wanted to, and was able to, tell the 400  Kindle customers_ \u201cbuy the new book at this link and cancel the old one\u201d_ many would not be allowed to because of this refund policy.<\/p>\n\n<h2 id=\"lets-recap\">Let\u2019s recap<\/h2>\n\n<ul>\n  <li>400  people bought a book through the Kindle store, but some % of them are unable to read that book on their official Kindle device because of a file format issue created by official Amazon Kindle Create software<\/li>\n  <li>Amazon also does not allow for files to be updated from this incompatible format (KPF) to a format that will work on all devices, even if the file itself works perfectly.<\/li>\n  <li>And even if I create a new book and unpublish the original one it loses all metadata including rankings (and presumably reviews).<\/li>\n  <li>Amazon <em>also<\/em> does not provide a way to communicate with customers about this problem to let them know that it\u2019s not their fault.<\/li>\n  <li>And Amazon also does not allow all pre-order customers to request a refund, even if they only \u201creceived\u201d the on launch day to find out that it will not work on their expected device.<\/li>\n<\/ul>\n\n<p>\ud83e\udd14\ud83e\udd14\ud83e\udd14\ud83e\udd14<\/p>\n\n<p>This situation sucks.<\/p>\n\n<h2 id=\"so-what-are-my-options\">So what are my options?<\/h2>\n\n<p>The most frustrating part of this process at this point is KDP support, who (often rudely, talking over me) tells me that the problem is with my manuscript, which was generated using <em>their official software.<\/em><\/p>\n\n<p>They also tell me, in no uncertain terms, that there is literally nothing I can do.<\/p>\n\n<p>If a customer can\u2019t access the book on their device, they have the option to contact Kindle support and request a refund (which I repeat is <em>not<\/em> actually possible for everybody, and KDP support says that refund policy isn\u2019t within their jurisdiction cuz of course it\u2019s not.)<\/p>\n\n<p>They repeat that there is NO way to update a fixed layout\/print replica book into a reflowable, widely compatible book. This is apparently a technical limitation, no senior supervisor can override.<\/p>\n\n<p>They repeat that I can unpublish my old book and new customers can buy the reflowable one, but \u201cif a customer bought the old version, there is absolutely nothing we can do.\u201d<\/p>\n\n<p>Their words. Not mine.<\/p>\n\n<p>At this point, I\u2019m trying to understand my finite options. Based on my conversations, I narrow them down to the following three:<\/p>\n\n<h3 id=\"option-1-keep-both-versions-rename-product-titles-hope-for-the-best\">Option 1: Keep both versions, rename product titles, hope for the best.<\/h3>\n\n<p>This is basically KDP\u2019s first suggestion, and it\u2019s pretty terrible. This is only going to create confusion, almost <em>certainly<\/em> undermining any upside gained by having either book on Amazon.<\/p>\n\n<p><img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/Bye_Amazon_-_Google_Docs-2020-08-27-09-06-45.png\" \/><\/p>\n\n<p>This option quickly ruled itself out.<\/p>\n\n<h3 id=\"option-2-unpublish-kpf-version-leave-mobi-version-hope-for-the-best\">Option 2: Unpublish KPF version, Leave .mobi version, hope for the best<\/h3>\n\n<p>This was KDP\u2019s second suggestion, it\u2019s also pretty terrible.<\/p>\n\n<p>Unpublishing the version that doesn\u2019t work on all Kindle devices won\u2019t impact people who bought already, as they\u2019ll be able to access the book indefinitely (in theory). New customers just won\u2019t be able to buy it.<\/p>\n\n<p>And besides giving up the Kindle store rankings, this option still doesn\u2019t solve for the reality that 400  people bought the original book, can\u2019t get a refund, and will need to buy it again to access it on their preferred device.<\/p>\n\n<h3 id=\"option-3-unpublish-all-versions-of-the-tiny-mba-from-the-kindle-store-entirely\">Option 3: Unpublish all versions of The Tiny MBA from the Kindle store, entirely<\/h3>\n\n<p>The nuclear option. I don\u2019t like it, but at the end of the day, maybe the #1 reason to own your distribution platform is so you can tell marketplaces like Amazon <em>\u201csorry bub, this just isn\u2019t worth it.\u201d<\/em><\/p>\n\n<p>According to Amazon, if we choose to unpublish, existing customers will be able to access the files (insomuch as they already can\/cannot), we just won\u2019t get any new customers through the Amazon Kindle Store.<\/p>\n\n<p>Which, at this point of the story, I think I\u2019m okay with.<\/p>\n\n<h2 id=\"after-careful-consideration-were-going-with-option-3\">After careful consideration, we\u2019re going with option 3<\/h2>\n\n<p><strong>As of today, The Tiny MBA will no longer be available in the Amazon Kindle store.<\/strong><\/p>\n\n<p>We\u2019re not willing to trade the potential of Amazon\u2019s distribution, and having my book show up alongside books by other incredible authors, for an overall better customer experience where we have the power to help our customers when something goes wrong.<\/p>\n\n<p>It\u2019s not about the money or the royalty structure, it\u2019s about the value of the customer relationship, which Amazon clearly does not value the same way we do.<\/p>\n\n<div class=\"content-upgrade\">\n<strong>If you pre-ordered <em>The Tiny MBA<\/em> and were unable to read it on your preferred device, please forward your Amazon receipt to <a href=\"mailto:alex@tiny.mba\">alex@tiny.mba<\/a>.<\/strong>\n<\/div>\n\n<p>Instead of wasting time fighting with Amazon for a refund, <strong>we\u2019ll simply and quickly provide you with DRM free files<\/strong> <em>that you can own forever<\/em> and instructions on how to load onto your own favorite reading device.<\/p>\n\n<p>Going forward, The Tiny MBA will continue to be available in file formats that work on all devices, including Kindle e-ink devices. We\u2019ll include step-by-step instructions to make it as easy as possible to load the files onto your favorite device.<\/p>\n\n<p>Maybe someday in the future The Tiny MBA will be available on an improved version of the Amazon Kindle store. I don\u2019t know if I\u2019d go back even if they changed. We\u2019ll see.<\/p>\n\n<p>In the meantime, I\u2019m deeply sorry to the people who enthusiastically pre-ordered The Tiny MBA on Amazon and had a disappointing experience on launch day. I promise that we\u2019re working to make this experience better for this and all future products, even though Amazon has made it clear that they won\u2019t help resolve this totally avoidable issue.<\/p>\n\n<h2 id=\"the-morals-of-the-story\">The moral(s) of the story?<\/h2>\n\n<ul>\n  <li>\n    <p>In spite of <em>this<\/em> particular mess, self publishing is an amazing experience in 2020. We\u2019re sending thousands of books around the world within 30 days of opening sales. I highly recommend it.<\/p>\n  <\/li>\n  <li>\n    <p>Amazon claims to care about \u201crelentless customer satisfaction\u201d but the KDP store experience says otherwise. This should not surprise anybody, myself included.<\/p>\n  <\/li>\n  <li>\n    <p>If you\u2019re considering publishing on KDP, consider the alternatives. Ebook distribution through the Kindle store is\u2026a game. Bestseller rankings are much easier to score than you probably think. Either way, if you\u2019re playing, know the rules, and understand that the house almost always wins. Consider an email list tool like ConvertKit plus a digital commerce tool like Podia.<\/p>\n  <\/li>\n  <li>\n    <p>Our paperback publishing of The Tiny MBA is being done on-demand by Lulu Express, directly integrated with Shopify. The experience has been wonderful, the book quality is exceptional, and Lulu\u2019s customer support has been top notch. With Lulu, there are no big upfront book orders or shipping from your basement\/garage, but also no reliance on Amazon\u2019s KDP print-on-demand option (which is technically susceptible to the core issues I\u2019ve encountered on the digital side, since on-demand fulfillment is also a royalty model not a sales model).<\/p>\n  <\/li>\n  <li>\n    <p>Something will always go wrong on launch day, but if you don\u2019t have control over the part that goes wrong, your options for resolution are severely limited.<\/p>\n  <\/li>\n  <li>\n    <p><strong>Always. Own. Your. Platform.<\/strong> If you don\u2019t have a platform of your own yet (e.g. an email list where you can reach people who know your work and are interested in more), today is a great day to get started.<\/p>\n  <\/li>\n<\/ul>","pubDate":"Thu, 27 Aug 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/tiny-mba-amazon\/"},{"title":"New Book Pre-order Sale: The Tiny MBA","link":"https:\/\/stackingthebricks.com\/launch-tinymba\/","description":"<p>The \u201cStacking-the-Bricks-a-verse\u201d just got a <em>tiny<\/em> bit bigger!<\/p>\n\n<div class=\"right\"><img src=\"https:\/\/dangerouslyawesome-assets.s3.amazonaws.com\/snaps\/The_Tiny_MBA_Book_-_Alex_Hillman_-_Stacking_the_Bricks-2020-08-03-13-54-15.png\" alt=\"The Tiny MBA\" \/><\/div>\n\n<p>Our newest product, a pocket sized book called <a href=\"https:\/\/tiny.mba\">The Tiny MBA<\/a>, is on sale for pre-orders RIGHT NOW through August 26th. \ud83c\udf89<\/p>\n\n<h3 id=\"this-is-our-smallest-product-ever\">This is our smallest product, ever!<\/h3>\n\n<p>Once in your hands, you can read it in about 30 minutes. That is not a typo! Which means unlike many other books and courses, you can buy this one and actually <em>read it<\/em>. Hopefully more than once. That is by design!<\/p>\n\n<blockquote class=\"inline-testimonial \">\n  <div class=\"quote\">\u201cI\u2019ve read a bunch of business books. And by \u2018read,&#39; I mean I usually get about half way through \u2013 get distracted \u2013 and never go back. I\u2019m really not the best at finishing books.\u201d<\/div>\n  <hr \/>\n  <img class=\"avatar\" src=\"\/assets\/images\/testimonials\/dceddia.jpg\" \/>\n  <span class=\"name\">\n    Dave Ceddia\n  <\/span><br \/>\n  <span class=\"link\">\n    <a href=\"https:\/\/daveceddia.com\/tiny-mba-review\/\" target=\"_blank\" rel=\"noopener\">Author, Pure React<\/a>\n  <\/span>\n<\/blockquote>\n\n<h3 id=\"this-is-our-most-affordable-product-ever\">This is our most affordable product, ever!<\/h3>\n\n<p>You can pre-order the pocket-sized paperback book and have it shipped just about anywhere in the world for under $20, all in! Or you can pre-order the digital Ebook for less than the price of a burrito.<\/p>\n\n<h2 id=\"but-dont-let-the-tiny-size-and-price-tag-fool-you\">But don\u2019t let the tiny size (and price tag) fool you<\/h2>\n\n<p>Here are some more choice quotes from early reviewers:<\/p>\n\n<blockquote class=\"inline-testimonial \">\n  <div class=\"quote\">\u201cWherever you are in the process of starting a business\u2014regardless of size or industry\u2014stop. Read this book.\u201d<\/div>\n  <hr \/>\n  <img class=\"avatar\" src=\"\/assets\/images\/testimonials\/katel.jpg\" \/>\n  <span class=\"name\">\n    Katel LeD\u00fb\n  <\/span><br \/>\n  <span class=\"link\">\n    <a href=\"https:\/\/abookapart.com\/\" target=\"_blank\" rel=\"noopener\">CEO, A Book Apart<\/a>\n  <\/span>\n<\/blockquote>\n\n<blockquote class=\"inline-testimonial \">\n  <div class=\"quote\">\u201cThis is the best modern business book I\u2019ve read this year.\u201d<\/div>\n  <hr \/>\n  <img class=\"avatar\" src=\"\/assets\/images\/testimonials\/andrewk.jpg\" \/>\n  <span class=\"name\">\n    Andrew Kamphey\n  <\/span><br \/>\n  <span class=\"link\">\n    <a href=\"https:\/\/influenceweekly.com\" target=\"_blank\" rel=\"noopener\">Founder, Influence Weekly<\/a>\n  <\/span>\n<\/blockquote>\n\n<blockquote class=\"inline-testimonial \">\n  <div class=\"quote\">\u201cThis is one of those books that give you the perspective you need to grow, no matter where you are on your journey.\u201d<\/div>\n  <hr \/>\n  <img class=\"avatar\" src=\"\/assets\/images\/testimonials\/nickdejesus.jpg\" \/>\n  <span class=\"name\">\n    Nick DeJesus\n  <\/span><br \/>\n  <span class=\"link\">\n    <a href=\"https:\/\/dayhaysoos.com\/the-tiny-mba-review\/\" target=\"_blank\" rel=\"noopener\">Software Engineer + Tech Educator<\/a>\n  <\/span>\n<\/blockquote>\n\n<p>And game designer Nadya Primak said <a href=\"https:\/\/www.nadyaprimak.com\/blog\/entreperneurship\/the-tiny-mba-a-book-review\/\">in her full review<\/a>: <em>\u201cThe Tiny MBA gave me a different perspective on what it means to start a business.\u201d<\/em><\/p>\n\n<p><strong>What I really want to drive home about this book is something that most experienced business people don\u2019t say:<\/strong><\/p>\n\n<p>There is no single right way to do things in business.<\/p>\n\n<p>Instead, I\u2019m offering 100 tiny pieces of guidance on <em>how to think<\/em> like someone who has run a business for 15 years, and intends to keep running it for a long time.<\/p>\n\n<p>Each page offers prompts and clues and suggestions and reflections about navigating business that most people only learn the hard way. Some pages include additional articles and books that I recommend reading, too!<\/p>\n\n<p>My promise is this: if you dip into this book once every few months (easy since it\u2019s just 30 minutes to read), or even once a year, you\u2019ll find something new to chew on every single time.<\/p>\n\n<h2 id=\"pre-order-your-own-copy-now-and-get-it-a-week-before-everybody-else\">Pre-order your own copy now and get it a week before everybody else<\/h2>\n<p>Since opening pre-sales a few days ago, more than 500 people have already ordered, and The Tiny MBA even ranked as #1 as a New Release and a Bestseller on Amazon!<\/p>\n\n<div class=\"new-release\" style=\"text-align: center;\">\n<a href=\"https:\/\/tiny.mba\/#preorder\" style=\"box-shadow: none;\"><img src=\"\/assets\/images\/1-new-release-bestseller-wide.png\" alt=\"#1 Bestseller in Small Business, #1 New Release in Small Business, #4 Bestsellerin Startups\" style=\"max-width:300px;\" \/><\/a>\n<\/div>\n\n<p><em>The Tiny MBA <strong>officially<\/strong> ships in paperback and ebook editions on August 26th, but if you pre-order, you will get the book a full week early!<\/em><\/p>\n\n<p>Here\u2019s the important details about pricing, shipping, and digital bonuses included that are included.<\/p>\n\n<h3 id=\"available-formats\">Available Formats:<\/h3>\n\n<div class=\"right\"><img src=\"https:\/\/embed.filekitcdn.com\/e\/hyArDNVbF2CBnGiz2Ht8ip\/kMhgWWSwQFRMKvCG6R7zPT\/email\" alt=\"Book in hand\" \/><\/div>\n<p>This is our first physical book! If you love a physical book, this pocket-size paperback that feels absolutely great to hold.<\/p>\n\n<p>\u200b<em><a href=\"https:\/\/stackingthebricks.com\/tinymba\/#preorder\">Paperback is $9.99 + shipping during presale<\/a>.<\/em><\/p>\n\n<p>If you live a minimalist lifestyle (or try to avoid shipping costs), you can choose high resolution and DRM free PDF Ebook that loads beautifully on tablets and Kindles.<\/p>\n\n<p>\u200b<em><a href=\"https:\/\/stackingthebricks.com\/tinymba\/#preorder\">Both ebook options are $7.99 during presale<\/a>.<\/em> Or buy direct on <a href=\"https:\/\/stackingthebricks.com\/tinymba\/#preorder\">the Kindle store<\/a>!<\/p>\n\n<h3 id=\"shipping\">Shipping:<\/h3>\n<p>\u200bPaperback books are shipping anywhere in the US for just $4.99, or worldwide for just $7.99. Expedited shipping options are available in the United States, too!<\/p>\n\n<h2 id=\"digital-extras\">Digital Extras:<\/h2>\n<p>\u200bThe paperback version of The Tiny MBA automatically comes with a digital copy in high resolution PDF Ebook, so you can read and reference it anywhere at anytime.<\/p>\n\n<div class=\"left\"><img src=\"https:\/\/embed.filekitcdn.com\/e\/hyArDNVbF2CBnGiz2Ht8ip\/rQxFNsCnAr4e8tZAEWsuRA\/email\" alt=\"Book in hand\" \/><\/div>\n\n<p>As an extra thanks for being an early supporter of the book, all pre-orders ALSO will get access to a collection of digital desktop and lockscreen backgrounds based on quotes from the book that you can use to keep some of the most valuable lessons right in front of you at all times.<\/p>\n\n<p>\ud83d\udc49 <a href=\"https:\/\/tiny.mba\/\">Pre-order The Tiny MBA now\u200b<\/a><\/p>\n\n<h2 id=\"can-you-help-spread-the-word\">Can you help spread the word?<\/h2>\n\n<p>We are really hoping this book can impact people far and wide, so after you get your copy, we would very much appreciate your help spreading the word about the book being available!<\/p>\n\n<p>You can forward this email or share <code>https:\/\/tiny.mba<\/code> on social media. Of course, there\u2019s absolutely no pressure.<\/p>\n\n<p>If you\u2019ve already bought your copy, THANK YOU and we hope you love the book when it\u2019s in your hands!<\/p>","pubDate":"Mon, 03 Aug 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/launch-tinymba\/"},{"title":"How to overcome the fear of putting yourself out there","link":"https:\/\/stackingthebricks.com\/confidence\/","description":"<p>It\u2019s a cruel, cruel joke of the universe that among the most common fears that so many creators share, is the act of sharing itself.<\/p>\n\n<blockquote>\n  <p>\u201cI hate putting myself out in public.\u201d<\/p>\n\n  <p>\u201cThe idea of building an audience gives me the willies.\u201d<\/p>\n\n  <p>\u201cWhat could <em>I<\/em> have to offer that hasn\u2019t already been said?\u201d<\/p>\n\n  <p>\u201cI don\u2019t want to do or say something wrong!\u201d<\/p>\n<\/blockquote>\n\n<p>This mental chaos monkey of fear shows up in lots of ways:<\/p>\n\n<ul>\n  <li>For some, it\u2019s a feeling of subtle discomfort when talking about their work in social settings.<\/li>\n  <li>For others, it\u2019s a feeling of deep anxiety that they\u2019ll be scolded for doing or saying something unoriginal.<\/li>\n  <li>For others still, it\u2019s a feeling of panic associated of pressing \u201cpublish\u201d to put their creative work or opinions on a digital stage.<\/li>\n<\/ul>\n\n<p>Yours might feel different from these, but if it\u2019s ever stood in your way, you know exactly  what I\u2019m talking about.<\/p>\n\n<h2 id=\"where-does-this-fear-come-from\">Where does this fear <em>come<\/em> from?<\/h2>\n\n<p>Nearly 100% of the time any of our students or readers is hesitating to take action, a very specific pair of words inevitably show up:<\/p>\n\n<blockquote>\n  <p><em>\u201cI feel\u2026\u201d<\/em><\/p>\n<\/blockquote>\n\n<p>Now, I\u2019m not here to tell you that your feelings aren\u2019t real - <strong>you are 100% in the clear to feel however you feel.<\/strong><\/p>\n\n<p>But your feelings are just that. <em>Feelings.<\/em><\/p>\n\n<p>When there\u2019s actual danger present, your feelings are typically there to keep you safe and protected. And thank goodness for \u2018em.<\/p>\n\n<p><strong>But what about when you\u2019re <em>not<\/em> in danger, yet you feel feelings of fear? What in the chaos monkey is up with your feelings, then?<\/strong><\/p>\n\n<p>Your exact same feelings of fear, panic, and anxiety can show up without any <em>actual<\/em> danger. Sometimes even with the same intensity!<\/p>\n\n<p>All it takes is an <em>unfamiliar<\/em> experience.<\/p>\n\n<p>That unfamiliar experience makes your pattern-matching brain basically zero out, shout \u201cI don\u2019t know!\u201d and dump a bunch of chemicals that make your heart race and your armpits sweat.<\/p>\n\n<p>But it doesn\u2019t stop there. It gets even worse when our <em>imagination<\/em> kicks in and starts inventing reasons for our body to be reacting negatively.<\/p>\n\n<p>Your imagination perks up and says: <strong><em>\u201cWow, we typically don\u2019t feel this terrible unless something is really bad. I wonder what could be bad? Let me count the ways\u2026\u201c<\/em><\/strong><\/p>\n\n<p>\u2026and now you\u2019re in a spiral where sometimes, the intense negative feelings end up lasting MUCH longer than the initial moment of uncertainty.<\/p>\n\n<p>Brains, I tell ya. Jerks.<\/p>\n\n<p><img src=\"https:\/\/media.giphy.com\/media\/l0IyklAayzz351OkU\/giphy.gif\" alt=\"Leave it alone, Brain.\" \/><\/p>\n\n<p>Naturally, all of this is happening within split seconds. And for most of us, it happens out of our conscious band of understanding. Fast, and invisible.<\/p>\n\n<p>It takes <em>real practice<\/em> to start noticing the difference between when something presents an actual danger or risk, and when it\u2019s just your <em>feelings<\/em> doing their swirly anxiety dance.<\/p>\n\n<p><strong>Quick note:<\/strong> If you have access to it, therapy can be a very big help with this kind of work.  But even without a professional, you can learn to notice this pattern in your behavior and replace it with something more productive.<\/p>\n\n<h2 id=\"how-to-hijack-your-brain-and-get-your-feelings-under-control\">How to hijack your brain and get your feelings under control<\/h2>\n\n<p>When you start putting yourself out there, one of the most common sources of anxiety stems from a feeling of <em>\u201call eyes are on me, I better not fuck this up!\u201d<\/em><\/p>\n\n<p>That\u2019s how it feels, anyway.<\/p>\n\n<p>In reality, odds are more likely that nobody is watching or noticing. Or, if somebody <em>is<\/em> watching or noticing, they likely have their <em>own<\/em> shit going on and will probably forget quicker than you can finish reading this article.<\/p>\n\n<p><strong>The thing to remember about putting yourself out there is that the MOST LIKELY outcome is\u2026nothing.<\/strong><\/p>\n\n<p>That might not sound like it\u2019s a good thing, but let\u2019s put it in perspective.<\/p>\n\n<p>The first 15-20 times you put yourself \u201cout there\u201d your brain is imagining all kinds of good things that might happen. Maybe, your brain is imagining all kinds of bad things that might happen.<\/p>\n\n<p>But the most likely thing is that NOTHING happens.<\/p>\n\n<h3 id=\"and-therein-lies-the-opportunity\">And therein lies the opportunity.<\/h3>\n\n<p>If you calibrate yourself to <strong>expect nothing<\/strong> (instead of the worst), you can then allow yourself to be pleasantly surprised when a stranger on the internet thanks you for your comment, or shares your link, or recommends your work.<\/p>\n\n<p>If you calibrate yourself to <em>appreciate feedback<\/em> but do the work even if you don\u2019t get any, you can show up to do the work now matter how it \u201cfeels.\u201d<\/p>\n\n<p>And doing the work more than 15-20 times is when the <em>good<\/em> feelings start to show up, because that\u2019s when you start to build a bit of confidence. You learn what works and what doesn\u2019t, and each time you show up, you improve a bit.<\/p>\n\n<h3 id=\"it-gets-betterkind-of\">It gets better\u2026kind of?<\/h3>\n\n<p>You might be surprised that even after <em>hundreds<\/em> of launches, I still feel pangs of anxiousness right before it\u2019s go time.<\/p>\n\n<p><strong>I know<\/strong> - from the evidence of my own lived experience - that there are lots of people who can benefit from my work and plenty of people who will appreciate it. <strong>I know<\/strong> that no past launch has ever created actual harm to me or to others. <strong>I know<\/strong> that I can handle a random jerk sending a snarky or rude message, and move on with my day.<\/p>\n\n<p><strong>But I also know<\/strong> that that the feelings are just feelings, a chemical reaction in my body, and that uncertainty is perfectly normal and safe.<\/p>\n\n<div class=\"content-upgrade\" style=\"font-size:23px;\">\n<p>Confidence isn't something you start with when you sit down to do something new.<\/p>\n<p>Confidence is <em>the result<\/em> of doing something enough times to shift from feeling uncertain, to feeling like you know at least kinda what to expect (even without certainty).<\/p>\n<\/div>\n\n<h2 id=\"so-what-actually-happens\">So what <em>actually<\/em> happens?<\/h2>\n\n<p>Everything we teach in <a href=\"https:\/\/30x500.com\/academy\/\">30x500<\/a> challenges you to examine the evidence that\u2019s present, and sometimes, right in front of you.<\/p>\n\n<p>The hard facts. What\u2019s actually happening right on the page or in the room. What people are saying and doing, not what you <em>think<\/em> they would say or do.<\/p>\n\n<p><strong>So lets examine the evidence around putting yourself out there:<\/strong><\/p>\n\n<ul>\n  <li>What <em>actually<\/em> happens when you allow yourself to feel fear\u2026but you do it anyway?<\/li>\n  <li>What <em>actually<\/em> happens when you put publish a comment or an article, even though you feel like everything has already been said?<\/li>\n<\/ul>\n\n<p>Yes, you <em>might<\/em> lose time writing that article or tweet, or creating that video. And losing time doesn\u2019t feel <em>good<\/em>, but how many hours have you \u201clost\u201d (or wasted) refreshing Hacker News, watching your favorite TV series for the 11th time, or doomscrolling on Twitter?<\/p>\n\n<p>Yes, someone <em>might<\/em> saying something mean on the Internet, but why does their opinion matter? If their criticism is valid (though you don\u2019t have to assume that it is), you can use their critique to make your work better.<\/p>\n\n<p>But as the great prophet Taylor Swift has said, <em>Haters gonna hate hate hate hate hate.<\/em> <a href=\"\/how-to-deal-with-haters\/\">Haters use a predictable playbook, and so can you.<\/a><\/p>\n\n<p><strong>And once again, the <em>actual<\/em> worst case scenario is that you put yourself out there and nobody says anything at all.<\/strong> That\u2019s a pretty okay scenario in the grand scheme of worst case scenarios!<\/p>\n\n<h3 id=\"try-to-self-safari\">Try to \u201cSelf Safari\u201d<\/h3>\n\n<p>So when you notice yourself starting to feel a certain way (fear, anxious, worry), try doing a little bit of \u201csituational\u201d <a href=\"https:\/\/shop.stackingthebricks.com\/sales-safari-101\">Self-Safari<\/a>.<\/p>\n\n<p>What\u2019s the <em>actual<\/em> cause of the pain you\u2019re feeling? Is it worry about something that might happen, or has happened in the past, or is something <em>truly<\/em> happening right now?<\/p>\n\n<p>If the answer is <em>\u201coh, it\u2019s just my feelings\u201d<\/em> then ask yourself <strong>what you stand to lose<\/strong> for NOT taking action in spite of your feelings?<\/p>\n\n<p>If you start using this line of self-inquiry, you\u2019ll likely start to notice that the answer is <em>almost never<\/em> going to be \u201coh shit something bad is actually happening here\u201d unless you\u2019re fundamentally a TERRIBLE person doing terrible things.<\/p>\n\n<p>And even then, consider the world has its fair share of <em>actually terrible<\/em> people doing <em>actually terrible<\/em> things that nobody notices. \ud83d\ude02<\/p>\n\n<h2 id=\"four-more-inoculations-for-putting-ourselves-out-there\">Four more inoculations for putting ourselves out there<\/h2>\n\n<p>We want to look and sound good, which too often means that we overvalue new and novel ideas compared to tried and true. It also means we assume that if it\u2019s been done before, and we\u2019re going to be laughed out of the room for being unoriginal.<\/p>\n\n<p>When YOU know something, when it\u2019s OBVIOUS to you, and when you\u2019ve seen it talked about over and over and over, everyone who isn\u2019t a total idiot <em>must<\/em> already know it too, right?<\/p>\n\n<p>Except there is no evidence for this, and TONS of evidence to the contrary!<\/p>\n\n<h3 id=\"new-newbies-are-minted-every-day\">New newbies are minted every day<\/h3>\n\n<p>New people enter the field every day. Many of those people are likely hearing things for the first time, and their first time could be from you!<\/p>\n\n<h3 id=\"lots-of-resources-may-exist-but-dont-assume-they-are-effective\">Lots of resources may exist, but don\u2019t assume they are effective<\/h3>\n\n<p>Lots of people are pretty ineffective at communicating what they know. Even if they <em>technically<\/em> know more, or are more experienced, the <em>way<\/em> they communicate can turn readers off (or makes them feel dumb for not knowing) which makes room for you to do a better, more compassionate job at making the reader feel understood.<\/p>\n\n<h3 id=\"your-pov-is-unique-enough\">Your POV is unique <em>enough<\/em><\/h3>\n\n<p>You will always have YOUR point of view and lived experience! Is it 100% perfectly unique in the whole world? Maybe, maybe not. But the odds of that point of view being identical to someone else with the same knowledge in the same moment and being in front of the same person are vanishingly low.<\/p>\n\n<h3 id=\"originality-is-overrated\">Originality is overrated<\/h3>\n\n<p>Also\u2026why do we overvalue being \u201cunique\u201d and original anyway? If the recipient needs it, and you provide it, do they care that someone else out there has done or said the same thing?<\/p>\n\n<hr \/>\n\n<p><strong>Now ask yourself this:<\/strong> how many people do you think are living with problems of all kinds, big and small, that feel like nobody out there understands them or is even trying to help them?<\/p>\n\n<p>Imagine if you found those people, and just\u2026helped them. Or flip it around. What if you found them\u2026and then <em>didn\u2019t<\/em> help them. You left them to suffer, even though you <em>could<\/em> help them.<\/p>\n\n<p>Through this lens, it starts to become clear that <strong>NOT putting yourself out there is actually the worst choice of all.<\/strong><\/p>\n\n<p>Not just for you, but for anyone who you might be able to help.<\/p>\n\n<h2 id=\"still-stuck-in-your-head\">Still stuck in your head?<\/h2>\n\n<p>When all else fails - when you catch yourself spending too much time in your own head - I do have one final \u201ctrick\u201d for you.<\/p>\n\n<p><strong>Spend some time trying to understand how someone else is feeling.<\/strong><\/p>\n\n<p><a href=\"https:\/\/shop.stackingthebricks.com\/sales-safari-101\">Sales Safari<\/a> is great for this, especially if you\u2019re more introverted. Good old fashioned conversations work, too.<\/p>\n\n<p>So for now, forget \u201cbuilding an audience\u201d for the moment. <em>Just listen to someone who wants help, and see if you can help them.<\/em><\/p>\n\n<div class=\"right\"><img src=\"\/assets\/images\/trust-at-scale.png\" alt=\"trust-at-scale\" \/><\/div>\n\n<p><strong>Audience building sounds so heavy.<\/strong> Try thinking of it as \u2018earning trust at scale\u2019 instead.<\/p>\n\n<p>Whenever I\u2019m stuck in my head, I try to get inside someone else\u2019s head for a while. I put my effort into understanding their situation, really listening and empathizing.<\/p>\n\n<p>It\u2019s almost meditatively calming, and comes with lots of added side-benefits of earning trust.<\/p>\n\n<p>If you can do it in public, that\u2019s ideal. If you can\u2019t work in public, treat it as practice for when you can or at the end, ask them for permission to share excerpts and <a href=\"\/finish-your-drafts-3-rules-to-make-writing-for-your-audience-easier\/\">scale your advice by turning it into an ebomb<\/a>).<\/p>\n\n<p>Then do it again. And again. And again.<\/p>\n\n<p>Because remember that confidence isn\u2019t binary. It\u2019s not something you have or you don\u2019t, it\u2019s a spectrum or a range that you move along with more of this practice.<\/p>\n\n<p>And you certainly won\u2019t build confidence by continuing to avoid it.<\/p>\n\n<p><br \/><\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Wed, 22 Jul 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/confidence\/"},{"title":"Realtalk: list size, conversion rates, and ACTUAL subscribers","link":"https:\/\/stackingthebricks.com\/list-size\/","description":"<p>Given our number of students (1200  in 30x500 alone), their number and range of product successes, and our overall business size, people often think @amyhoy and I must have a HUGE email list for\u00a0Stacking the Bricks.<\/p>\n\n<p><em>You need to have a huge list to generate this much success, right!?<\/em><\/p>\n\n<p><strong>Nope.<\/strong>\u00a0I wanted to share a peek behind the curtain and help people better understand email lists, and more importantly list <em>size.<\/em><\/p>\n\n<p>While migrating to <a href=\"https:\/\/mbsy.co\/convertkit\/amyhoy\">ConvertKit<\/a> last spring,\u00a0we decided to do some list hygiene.<\/p>\n\n<p>The good news is that since leaving Drip, our open rates ARE back up.\u00a0But the CK team recommended we consider cleaning out some of our cold subscribers to improve overall deliverability (not just raw % numbers).<\/p>\n\n<p><img src=\"https:\/\/storage.googleapis.com\/indie-hackers.appspot.com\/articles\/TBgQw2E3GodCoumvo8sn1F9hOUT2\/@alexhillman|a278d60acb\/4957472427.png\" alt=\"\" \/><\/p>\n\n<h2 id=\"so-how-big-is-our-list\">So, how big is our list?<\/h2>\n\n<p>As of Spring 2019, our list was just shy of 14,000 subscribers. Respectable for sure (and maybe eye-popping for someone just getting started) but remember that\u00a0everybody starts somewhere, and we definitely started wayyyyy below 1000 subscribers.\u00a0<\/p>\n\n<p>What\u2019s interesting (at least to me) is that many people \u2013 including our peers! \u2013 assume we have at least <em>double<\/em> this size. Also notable, we have several 30x500 alums with lists MUCH bigger than ours. They also make more $$.<\/p>\n\n<h3 id=\"not-all-subscribers-are-still-tuned-in\">Not all subscribers are still tuned in.<\/h3>\n\n<p>Here\u2019s where things get interesting, though.<\/p>\n\n<p>According to ConvertKit data, several months after switching to ConvertKit, over 6000 of our subscribers still haven\u2019t opened or clicked an email in the last 2 months. Given that we send email every week, that\u2019s\u2026a lot of people tuned out.<\/p>\n\n<p><em>42.8% cold.<\/em><\/p>\n\n<p>The thing to remember here is that this is not necessarily a BAD thing. It was surprising to me, and not a great thing for sure, but it\u2019s not exactly alarming.<\/p>\n\n<p><strong>Subs go cold for lots of reasons.<\/strong><\/p>\n\n<p>Could be us (email subjects aren\u2019t good, for instance).<\/p>\n\n<p>Could be them (busy, no longer interested).<\/p>\n\n<h2 id=\"so-what-do-you-do-with-cold-subscribers\">So what do you do with cold subscribers?<\/h2>\n\n<p>For the first time in a decade, we ran a \u201cre-engagement sequence.\u201d<\/p>\n\n<p>Essentially, those 6000  cold subscribers received up to 4 emails over the course of a week.<\/p>\n\n<p>Each of these emails offers value, a way to reconnect, and a way to indicate <em>\u201cI\u2019m still interested!\u201d<\/em><\/p>\n\n<p>Now, this concept isn\u2019t novel or anything, but a lot of the examples out there are pushy or needy or passive aggressive.<\/p>\n\n<p><em>\u201cWe miss you!\u201d<\/em><\/p>\n\n<p><em>\u201cHey did you die?\u201d<\/em><\/p>\n\n<p><em>\u201cDid I do something wrong?\u201d<\/em><\/p>\n\n<p><em>\u201cDon\u2019t you want VALUE?\u201d<\/em><\/p>\n\n<p><em>\u201cDon\u2019t you want to SUCCEED!?!\u201d<\/em><\/p>\n\n<p>No no no. None of that.<\/p>\n\n<p>Everything in <em>our<\/em> sequence is friendly and direct.\u00a0<\/p>\n\n<p><strong>You can read the exact emails below, but I\u2019ve also created a shared visual automation for ConvertKit! <a href=\"https:\/\/app.convertkit.com\/a\/a1ef4debe7\">Go here to see it and add it to your account<\/a>, and then modify it for your own purposes.<\/strong><\/p>\n\n<h6 id=\"email-1---direct-ask\"><em>1<\/em> Email #1 - Direct Ask<\/h6>\n\n<p><img src=\"https:\/\/storage.googleapis.com\/indie-hackers.appspot.com\/articles\/TBgQw2E3GodCoumvo8sn1F9hOUT2\/@alexhillman|a278d60acb\/18943f1fca.png\" alt=\"\" \/><\/p>\n\n<p>This first email asks the direct question and gives a good reason for sticking around.\u00a0<\/p>\n\n<p>Clicking any of the links explicitly adds the same tag that we\u2019ll use to indicate someone wants to remain on the list.\u00a0<\/p>\n\n<h6 id=\"email-2---update-email\"><em>2<\/em> Email #2 - Update Email<\/h6>\n\n<p><img src=\"https:\/\/storage.googleapis.com\/indie-hackers.appspot.com\/articles\/TBgQw2E3GodCoumvo8sn1F9hOUT2\/@alexhillman|a278d60acb\/9259712cbc.png\" alt=\"\" \/><\/p>\n\n<p>People have <em>all kinds<\/em> of weird email habits so the second email comes 2 days later and offers an easy way for them to update their email address.\u00a0<\/p>\n\n<p>While this one doesn\u2019t register the specific tag (this is a ConvertKit limitation) they\u2019ll be automatically removed from the \u201ccold subscriber\u201d segment by clicking that link and taking action.\u00a0<\/p>\n\n<h6 id=\"email-3---qa\"><em>3<\/em> Email #3 - Q&amp;A<\/h6>\n\n<p><img src=\"https:\/\/storage.googleapis.com\/indie-hackers.appspot.com\/articles\/TBgQw2E3GodCoumvo8sn1F9hOUT2\/@alexhillman|a278d60acb\/fd85b2cbd2.png\" alt=\"\" \/><\/p>\n\n<p>In email #3 I wanted to do something bold: give people permission to ask us for direct advice.\u00a0<\/p>\n\n<p>Now we\u2019re not offering 1-1 video calls or anything\u2026.but we are inviting people to ask a specific question.\u00a0<\/p>\n\n<p>Some might be anxious about opening the floodgates to questions, but here\u2019s why I\u2019m not worried:<\/p>\n\n<ul>\n  <li>\n    <p>First, this is the 3rd email, which people will only get if they didn\u2019t act on either of the first two.\u00a0<\/p>\n  <\/li>\n  <li>\n    <p>Second, this is a list of COLD subscribers. I\u2019m not expecting most of them to open this email <em>at all.<\/em><\/p>\n  <\/li>\n<\/ul>\n\n<p>But for the ones who get the email, and open it, we can offer a VERY valuable opportunity to ask us a question directly.\u00a0<\/p>\n\n<p>(You\u2019ll see why this is magical later.)<\/p>\n\n<h6 id=\"email-4---last-call\"><em>4<\/em> Email #4 - Last Call<\/h6>\n\n<p><img src=\"https:\/\/storage.googleapis.com\/indie-hackers.appspot.com\/articles\/TBgQw2E3GodCoumvo8sn1F9hOUT2\/@alexhillman|a278d60acb\/28f7734b99.png\" alt=\"\" \/><\/p>\n\n<p>The last one cuts right to the chase. Click the link.\u00a0<\/p>\n\n<p>I heard from a few people that they\u2019d be worried about a sequence like that due to people who might miss the sequence entirely due to one of their weird email habits\/coping mechanisms, or simply being on vacation.\u00a0<\/p>\n\n<p>That\u2019s why I added this line to the very last email we send:<\/p>\n\n<blockquote>\n  <p><strong>Change your mind (or miss the deadline)?<\/strong> You can always re-subscribe from our homepage: <a href=\"https:\/\/stackingthebricks.com\/\">https:\/\/stackingthebricks.com<\/a><\/p>\n<\/blockquote>\n\n<p>If they realize we stopped sending to them, they\u2019re likely to search their inbox for us, or look in the folder where they hide our goodies. When they do, the last email will make it pretty clear what happened and how to get back on the list.\u00a0<\/p>\n\n<p><em>So that\u2019s the sequence.<\/em> Nothing too fancy, nothing whiny, nothing passive aggressive.\u00a0<\/p>\n\n<p>And by George, it worked! Here are the stats from the first email after the first ~48 hours:<\/p>\n\n<p><img src=\"https:\/\/storage.googleapis.com\/indie-hackers.appspot.com\/articles\/TBgQw2E3GodCoumvo8sn1F9hOUT2\/@alexhillman|a278d60acb\/1a5c8c71e3.png\" alt=\"\" \/><\/p>\n\n<h3 id=\"the-final-stage-preparing-mentally-to-delete-your-subscribers\">The final stage: preparing mentally to DELETE YOUR SUBSCRIBERS.<\/h3>\n\n<p>At the end of this sequence, if a subscriber has not clicked or opened, we delete them from ConvertKit.<\/p>\n\n<p>Seems scary, right? All of those hard-earned email addresses\u2026.<\/p>\n\n<p>Amy and I have talked about how this feels so weird for us, too. It almost feels <em>wrong.<\/em> But we\u2019ve also talked about how that\u2019s not rational at all.<\/p>\n\n<p>These subscribers aren\u2019t reading anyway. Why would we keep sending?<\/p>\n\n<h2 id=\"wanna-talk-actual-numbers-i-thought-you-might\">Wanna talk ACTUAL numbers? I thought you might.\u00a0\u00a0<\/h2>\n\n<p>So. Back to list size, cuz that\u2019s why I started this article.\u00a0<\/p>\n\n<p>I expected a fairly small % of our cold list to re-engage, but after just a few days, we were already at\u00a06.6%. That\u2019s close to 500 people!<\/p>\n\n<p>At the end of the series (ignoring new subscribers and normal churn) we had around 8500\u00a0<em>actual<\/em> subscribers.\u00a0<\/p>\n\n<p>Actual Subscribers is a much better statistic to keep track of, since these are the people who actually reads what we send.<\/p>\n\n<h3 id=\"now-lets-put-that-number-into-some-perspective\">Now, let\u2019s put that number into some perspective:<\/h3>\n\n<p>- As time of writing this article, JFS has sold around <em>4500<\/em> copies. That\u2019s over half the list.<\/p>\n\n<p>- Our holiday bundle sells <em>400-500<\/em> units every year. That\u2019s 5% list to sale conversion.<\/p>\n\n<p>- Also at the time of writing, 30x500 has had over <em>1200<\/em> students enrolled between our bootcamp and our self guided academy.\u00a0<\/p>\n\n<p>That means 30x500 currently has a 14.1% list to sale conversion rate on a VERY premium product. 14.1% of our list has already bought our most valuable (and most expensive) product.\u00a0\u00a0<\/p>\n\n<h3 id=\"what-sorcery-is-this\">WHAT SORCERY IS THIS!?<\/h3>\n\n<p>You\u2019re probably used to seeing low single digit percent conversion rates, or even partial %. These are considered \u201cnormal\u201d in most online marketing circles.\u00a0<\/p>\n\n<p>But \u201cnormal\u201d is relative.\u00a0<\/p>\n\n<p>Our subscriber count is low-ish, but our subscriber quality is VERY high.\u00a0<\/p>\n\n<p>The source?\u00a0<\/p>\n\n<p><strong>We grow our list the with ebombs\u00a0- aka <a href=\"https:\/\/stackingthebricks.com\/the-ebomb-recipe-that-works\/\">fix-delivering educational content<\/a> (and not just blog posts!).<\/strong><\/p>\n\n<p>We focus <em>relentlessly<\/em> on understanding our audience and their problems. We offer fixes. We communicate in their language.<\/p>\n\n<p><em>BTW: those questions we\u2019re letting people ask us in email #3? <a href=\"https:\/\/stackingthebricks.com\/pick-your-brain\/\">Those are all ebomb fodder<\/a>. Anything that can be answered over email (or with a video, or with a re-usable template\/kit\/checklist\/etc) can be an ebomb.<\/em><\/p>\n\n<p><em>Helping one person turns into helping many. Sneaky? Nah. Scalable? Absolutely.<\/em><\/p>\n\n<h2 id=\"so-do-you-need-a-big-list-to-be-a-success-hell-no\">So do you need a big list to be a success? Hell no.<\/h2>\n\n<p>What you DO need are people who trust you.\u00a0<\/p>\n\n<p>People who you have actually helped, and believe you can help them again and again.<\/p>\n\n<p>You need to understand them, deeply and clearly. Maybe better than they understand themselves.<\/p>\n\n<h3 id=\"lets-run-some-more-numbers-cuz-you-like-numbers\">Let\u2019s run some more numbers. Cuz you like numbers.\u00a0<\/h3>\n\n<p>Maybe you don\u2019t have a list at all, or just your first few dozen subscribers. And you\u2019re sitting there thinking <em>\u201cwhatever Alex this doesn\u2019t apply to me, my list is NOWHERE near the size of yours and Amy\u2019s.\u201d<\/em><\/p>\n\n<p>And I\u2019ll tell you <em>\u201cyes, you\u2019re right, but it doesn\u2019t have to be.\u201d<\/em><\/p>\n\n<p>With similar list-to-sale conversion rates (which our <a href=\"https:\/\/twitter.com\/justinweiss\/status\/1100170828866560001\">students routinely achieve<\/a>), a 500 subscriber list built this way can easily generate 50-70 sales.<\/p>\n\n<p>This means a mid-tier product ($140-$200) could break the $10k revenue mark with just 500 subs.<\/p>\n\n<p>Grow your list a little bigger, around 1000 subscribers? A tiny product ($50-$70) can make $10k with the same math.\u00a0<\/p>\n\n<p><strong>Small lists can make real sales.<\/strong><\/p>\n\n<p><em>And that\u2019s just from one product!<\/em><\/p>\n\n<p>Customers who love one product are likely to buy the next thing (if you understand their pains and that next thing is based on them).<\/p>\n\n<p>Once you start to factor in list growth and multiple products and you can start to see with simple math how tiny empires can be built from even tinier lists.<\/p>\n\n<p>And this is <em>without<\/em>\u00a0recurring revenue.\u00a0<\/p>\n\n<h2 id=\"big-lists-are-nice-but-most-of-them-are-bullshit\">Big lists are nice, but most of them are bullshit.<\/h2>\n\n<p>So next time you see someone touting a giant email list, or you think you need a huge list to start selling products, STOP.<\/p>\n\n<p>With the former, big lists are top line numbers that don\u2019t really mean much if you don\u2019t know their conversion rates.<\/p>\n\n<p><strong>With the latter, start selling now.<\/strong><\/p>\n\n<p>When you can make $1000 in sales this way, you can make $10k.<\/p>\n\n<p>When you can make $10k this way, you can make $100k.<\/p>\n\n<p>1.5x-2x-5x or more year over year growth ACTUALLY can happen when you are consistent and use an effective process.<\/p>\n\n<h3 id=\"the-key-isnt-precisely-what-you-sell-or-even-the-exact-model-you-sell-with\">The key isn\u2019t precisely what you sell, or even the exact model you sell with.<\/h3>\n\n<p><em>The key is <strong>who<\/strong> you sell to, and how well you <strong>understand<\/strong> them.<\/em><\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Sun, 19 Jul 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/list-size\/"},{"title":"Why an Unknowable Future is So Hard","link":"https:\/\/stackingthebricks.com\/our-unknowable-future\/","description":"<p>Over the last few months I\u2019ve been thinking a lot about uncertainty, and related, the illusion of certainty.<\/p>\n\n<p>A lot of things are hard right now, and much harder for some than others, but many people I\u2019ve talked to in the last few weeks agrees on one thing:<\/p>\n\n<p><strong>If you\u2019re healthy and alive, one of the hardest parts about \u201cthese times\u201d is having no knowable concept of the future.<\/strong><\/p>\n\n<p>I\u2019m not talking about predicting the future. Nobody can <em>really<\/em> do that.<\/p>\n\n<p>I\u2019m talking about having a sense of what comes next, and how long it\u2019s gonna take to get there.<\/p>\n\n<p>We\u2019re stuck not knowing how long we\u2019ll be in this awkward and uncomfortable state of transition. If it\u2019ll get worse before it gets better.<\/p>\n\n<p>Where we are on the ride, so to speak.<\/p>\n\n<p>It\u2019s about expectations. It\u2019s nearly <em>impossible<\/em> to hold expectations right now, and worse, when we cling to expectations we set ourselves up for a lot of pain.<\/p>\n\n<h2 id=\"and-we-are-really-really-bad-at-living-without-expectations\">And we are really, really bad at living without expectations<\/h2>\n\n<p>I just watched this very short video by Hank Green that explains why we\u2019re so bad at living without expectations.<\/p>\n\n<p>Hank compares parts of our current experience with the experience of breaking a broken bone or receiving a medical diagnosis.<\/p>\n\n<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/cCNW9jO7EyM\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n<p>In this 11 minute clip, Hank explains that in situations like the broken bone, there\u2019s two kinds of pain:<\/p>\n\n<ul>\n  <li>there\u2019s the <em>physical<\/em> pain<\/li>\n  <li>and then there\u2019s a mental pain of knowing \u201clife is not gonna be the same for a while.\u201d<\/li>\n<\/ul>\n\n<p><strong>In those experiences, and now, part of how we cope with painful experiences (small and large) is by seeking the comfort of knowable expectations.<\/strong><\/p>\n\n<p>The doctor tells us how long we\u2019re going to be in a cast, or what symptoms we\u2019ll need to learn how to manage going forward.<\/p>\n\n<p>But in 2020, a lot of those \u201canswers\u201d we\u2019re seeking are either very vague or moving targets. We <em>want<\/em> to know how things are going to turn out and how long it\u2019ll take to be over, but we literally can\u2019t know until we get there.<\/p>\n\n<p>And that\u2019s hard.<\/p>\n\n<h2 id=\"the-problem-with-making-choices-in-an-unknowable-future\">The Problem with Making Choices in an Unknowable Future<\/h2>\n\n<p>You can also look at this through the lens of running a business.<\/p>\n\n<p>Amy has this quote that\u2019s repeated across our material:<\/p>\n\n<blockquote>\n  <p>\u201cStarting a business is basically picking a fight with entropy\u201d<\/p>\n<\/blockquote>\n\n<p><strong>I love this quote for so many reasons, but the biggest one is that it frames choice as a companion, even an ally, of chaos.<\/strong><\/p>\n\n<p>Part of the reason we\u2019ve gotten good at business is because (thanks to a lot of practice) we\u2019ve gotten good at making educated decisions in otherwise unknowable environments.<\/p>\n\n<p>In fact, the core of what we teach in <a href=\"https:\/\/30x500.com\/academy\">30x500<\/a> is how to evaluate the facts you DO have and trusting yourself to make an educated guess that fills in the facts you <em>can\u2019t<\/em> have because they haven\u2019t happened yet.<\/p>\n\n<p>It\u2019s how you can launch products that people predictably want and buy. You can\u2019t actually <em>make<\/em> them buy. But you <em>can<\/em> stack the deck in your favor.<\/p>\n\n<p><strong>Trouble is, during the chaos of 2020, those skills are being tested in new ways.<\/strong><\/p>\n\n<p>Time and certainty are intertwined in new ways. Specifically, the amount of time I can be certain of anything is small.<\/p>\n\n<p>I used to think long term (6-12+ months), plan medium term (4-8 weeks), and work on that plan daily.<\/p>\n\n<p>Now the furthest ahead I can reasonably think is 30 days, and I\u2019m lucky if I can plan for next Tuesday.<\/p>\n\n<p>And that is\u2026scary.<\/p>\n\n<h2 id=\"its-not-all-bad-of-course\">It\u2019s not all bad of course.<\/h2>\n\n<p>Money is still being spent in lots of industries. People and businesses still have problems and spend money to solve those problems.<\/p>\n\n<p>Commerce, uh, <em>finds a way.<\/em><\/p>\n\n<p><img src=\"https:\/\/media.giphy.com\/media\/MPLpvJcsWvrkk\/giphy.gif\" alt=\"\" \/><\/p>\n\n<p>But if you\u2019re used to making plans by reacting to outside influences like OPPORTUNITY and COMPETITION, you\u2019re gonna get super fucked up in these times.<\/p>\n\n<p>If you define yourself and your choices by the outside world, and the outside world is deeply unstable, you inherently become unstable.<\/p>\n\n<h2 id=\"so-how-do-we-keep-going\">So how do we keep going?<\/h2>\n\n<p>For a lot of people - myself included - the last few months have been like a rollercoaster ride designed to disorient and confuse and flip you upside down.<\/p>\n\n<p>Except we don\u2019t know how long the ride is. We don\u2019t even really know when we got on, or what the exit looks like.<\/p>\n\n<p>My theory right now is that focusing on an unseeable exit is a very painful distraction from seeing what is right in front of us.<\/p>\n\n<p>So no, I don\u2019t have a magic fix. That\u2019s not the point of this post.<\/p>\n\n<h3 id=\"my-point-is-this\">My point is this:<\/h3>\n\n<p>If you spend your time staring at the exit (eg \u201cwhen will this all be over\/go back to normal\u201d) you will undoubtedly miss many of your best opportunities to soothe and find calm now, and to begin building the things we need to live a better future.<\/p>\n\n<p>There might not <em>be<\/em> an exit, unless you play an active role in creating it.<\/p>\n\n<hr \/>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Sat, 11 Jul 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/our-unknowable-future\/"},{"title":"What we believe, and what we\u2019re doing about it","link":"https:\/\/stackingthebricks.com\/black-lives-matter\/","description":"<p>Hi, all.<\/p>\n\n<p>Forgive me the delay, Alex and I wanted to make this clear and unequivocal. It still isn\u2019t perfect, but it\u2019s honest.<\/p>\n\n<p>If you follow us on Twitter you\u2019ve seen firsthand how we\u2019ve been involved over the past few weeks, but of course, not everyone uses Twitter or follows us (especially me!) but we wanted to say something more specific and concrete here, and directly to you.<\/p>\n\n<p><strong>Here\u2019s what we believe:<\/strong><\/p>\n\n<ul>\n  <li>Black Lives Matter.<\/li>\n  <li>Our country is founded on systems of structural inequality, and structural racism.<\/li>\n  <li>Police violence is state-sponsored violence.<\/li>\n  <li>Mass incarceration and the prison-industrial system \u2014 aka Jim Crow laws under another name \u2014 have wrought incredible harm to Black Americans.<\/li>\n  <li>Systematic under- and de-funding of local schools, social services, health systems, etc., is intentional.<\/li>\n  <li>Voter suppression is intentional.<\/li>\n  <li>People matter more than property.<\/li>\n<\/ul>\n\n<p>But we didn\u2019t want to insert ourselves into your inboxes - especially when the focus should be on the protesters and Black voices - without also being  about actions and accountability.<\/p>\n\n<h2 id=\"so-today-i-want-to-talk-with-you-about\">So today I want to talk with you about<\/h2>\n\n<ol>\n  <li>how we\u2019ve been trying to fight these systems, and support those harmed by them, and<\/li>\n  <li>what we can and will do going forward<\/li>\n<\/ol>\n\n<h3 id=\"first-putting-our-money-where-our-mouth-is\">First: putting our money where our mouth is.<\/h3>\n\n<p>Before the protests began, our belief in structural racism is the reason we raised and donated $2,000 to the Navajo Nation Covid-19 Relief Fund.<\/p>\n\n<p>During the past two weeks, Alex and I have both donated to bail funds, Black mental health charities, and I donated to a program to support Black trans women. Alex ran a matching campaign to Philly\u2019s bail fund.<\/p>\n\n<p>Historically, we\u2019ve donated heavily to Donors Choose in Philadelphia, to support local (predominantly Black and brown) kids who deserve the same furnishings, paper, pencils and supplies, books, and technology access as white kids in wealthier districts. I\u2019ve personally donated to the fight for felon re-enfranchisement in Florida and similar programs. (The over-policing of Black people, especially Black men, is a post-Jim-Crow system for denying them the vote.)<\/p>\n\n<p>Giving money is easy, relatively, which is that\u2019s been my main course of action. My health sucks and I\u2019m not an expert, so I try to <em>fund<\/em> experts.<\/p>\n\n<h3 id=\"another-thing-weve-been-doing-quietly-for-the-past-few-years-is-widening-our-network\">Another thing we\u2019ve been doing quietly for the past few years is widening our network.<\/h3>\n\n<p>Racism isn\u2019t just blatant mistreatment, it\u2019s also quiet exclusion. Highly skilled, experienced, insightful people who are simply\u2026 missing from the conversation, because somewhere along the line, they\u2019ve been shut out, overlooked, ignored, or erased. This is especially true for Black men and women.<\/p>\n\n<p>I\u2019d like to be clear, here: I reject the idea of \u201ctoken representation.\u201d The idea communicates that the non-white people in a lineup aren\u2019t there because they\u2019re excellent, but just to fill a spot. The real fact is that there are Black people kicking ass in all areas but, due to structural racism, they aren\u2019t \u201ctop of mind\u201d to white people who have predominantly white networks.<\/p>\n\n<p>Case in point: My <a href=\"\/covid-19-biz-report\/\">covid-19 interview series<\/a> was 13 entrepreneurs (not counting me). Five of my interviewees are people of color, two are Black. I\u2019m not telling you this to pat myself on the back. I didn\u2019t do my interviewees a favor. I\u2019m <em>lucky<\/em> to know these creative and hard-working folks, and extremely glad they agreed to be interviewed, which is kind of a pain for them, and a real favor to me <em>and<\/em> to you. I didn\u2019t pick these entrepreneurs because they were \u201cdiverse,\u201d I picked them because they had valuable insights to share.<\/p>\n\n<p>Coincidentally, all their businesses are currently going much better than my own SaaS right now, ha. And I knew that because I\u2019d had the pleasure of connecting with them, getting to know them, and learn from them over time.<\/p>\n\n<p>The other fact is that just five or six years ago, my network was extremely white. It wasn\u2019t on purpose \u2014 and that\u2019s why it is insidious.<\/p>\n\n<p>Still, though, the things I\u2019ve talked about above aren\u2019t <em>enough<\/em> compared to the scale of the problem.<\/p>\n\n<p>Alex and I know we need to and can do more.<\/p>\n\n<h2 id=\"so-in-terms-of-our-business-going-forward\">So, in terms of our business going forward\u2026<\/h2>\n\n<p>Alex and I want to use what we\u2019ve already got (our skills, connections, and audience) to its best purpose.<\/p>\n\n<p><strong>First off,<\/strong> we are going to use our platform to promote more Black entrepreneurs \u2014 <em>as the experts they are.<\/em><\/p>\n\n<p><strong>Second<\/strong>, we will re-design the financial side of our business around generous and ongoing donations to programs with a proven track record of empowering Black creatives and entrepreneurs.<\/p>\n\n<p><strong>Third,<\/strong> we want to help more Black entrepreneurs build businesses that match their goals, and without the gatekeepers or broken incentives of venture capital.<\/p>\n\n<p>We\u2019re still talking about what form that takes, and we are going to engage a consultant for advice. We are wary of what is apparently a common trap of incorrectly treating Black people as \u201cin need of extra help\u201d or as \u201cmentees\u201d even when they\u2019re already established and experienced; on the other hand, mentoring and training <em>is<\/em> our business, and we want to ensure that those who want it can get it, and \u2014 more importantly \u2014 achieve their goals with it.<\/p>\n\n<p>You see, the whole reason we set out to <em>teach business,<\/em> and bootstrapping products specifically, is because it\u2019s the path to economic freedom and personal sovereignty. <strong>There are no gatekeepers.<\/strong> Or at least, far fewer once you are self sufficient.<\/p>\n\n<p>Nobody checks your credentials at the door before they buy your product. Nobody can tell you \u201cnext year, maybe, if you play your cards right.\u201d Nobody can fire you but you. Customers pay you if you solve their problems.<\/p>\n\n<p>And when this customer or that customer is a terrible person, well, you\u2019re not relying on any individual asshole to survive \u2014 you\u2019ve got the whole internet to find more.<\/p>\n\n<p>After all, our founding idea is that you need only to find 500 people, across the entire internet, to pay you just $30 a month to gross $180,000 a year. It\u2019s right there in the name: 30x500.<\/p>\n\n<p><strong>This freedom is also why Alex and I are free to write you an email like this.<\/strong> Will some people hate it? I\u2019m sure. Are we bothered? Only by the fact that those people felt comfortable here to begin with.<\/p>\n\n<p><strong>Fourth,<\/strong> we will use our position to push back against structural racism <strong>\u2014<\/strong> in entrepreneur and tech circles, wherever we see it, explicitly and in public.<\/p>\n\n<p><strong>Fifth,<\/strong> we will continue to expand our networks<strong>.<\/strong> And that includes for hiring, if\/when we do any.<\/p>\n\n<p><strong>Finally,<\/strong> we will listen. Comments, criticism, or general internalized screaming\u2026 we are here for you.<\/p>\n\n<p>That\u2019s our business.<\/p>\n\n<p>On a personal level, I will increase my donations to, and promotion of, activists and organizations that fight for structural justice in our country in housing, voting, economic access, health and mental health\u2026 and legal justice, too. That includes organizations that fight against the carceral state and for police abolition.<\/p>\n\n<p>Alex doing much of the same, while also working intently with the Indy Hall community and adjacent allies to invest time and resources into anti-racism efforts internally and in their wider community of freelancers and remote workers.<\/p>\n\n<h3 id=\"thats-us-what-about-you\">That\u2019s us. What about you?<\/h3>\n\n<p>Wherever <em>you<\/em> are in <em>your<\/em> journey towards economic freedom, you can choose to play an active role too.<\/p>\n\n<ul>\n  <li>\n    <p>If you have built a business that gives you the freedom to speak out or speak up, but haven\u2019t chosen to do so yet, take this moment to personally investigate that choice (yep, inaction is a choice too). If you <em>want<\/em> to to do something, but haven\u2019t yet, hit reply and tell us what\u2019s stopping you.<\/p>\n  <\/li>\n  <li>\n    <p>If you haven\u2019t built a business yet, consider using your drive to make things better to stoke a fire. Remember that your business doesn\u2019t need to <em>directly<\/em> serve a cause you care about if it gives you the freedom to invest your time and resources into the cause.<\/p>\n  <\/li>\n  <li>\n    <p>You can also educate yourself on anti-racism, anti-Blackness, and white supremecy. <a href=\"https:\/\/docs.google.com\/document\/u\/1\/d\/1PrAq4iBNb4nVIcTsLcNlW8zjaQXBLkWayL8EaPlh0bc\/preview?sle=true&amp;pru=AAABcqmQPWU*1Wej6xVDfKx8ykAsEiSiDg\">This guide is one of Alex\u2019s favorites.<\/a><\/p>\n  <\/li>\n<\/ul>\n\n<h2 id=\"in-closing\">In closing\u2026<\/h2>\n\n<p>When I was much younger, I used to view structural racism as an issue of <em>fairness<\/em>. \u201cIt\u2019s unfair \u2014 it shouldn\u2019t exist.\u201d And that\u2019s certainly true, it is deeply un-fucking-fair, and we should smash it until it\u2019s gone.<\/p>\n\n<p>What I\u2019ve come to learn is that anti-Black racism <em>also<\/em> robs the entire world of the genius, creativity, and experience of the people it tramples, ignores, and discards.<\/p>\n\n<p>Have you heard of Garrett Morgan? He <a href=\"https:\/\/twitter.com\/emollick\/status\/1267989730001592321\">invented the gas mask<\/a>. When his customers learned that he was Black, many canceled their orders. How did they find out? He used his own invention to rescue people, to great fanfare. And then they canceled.<\/p>\n\n<p>For too long, our world has chosen to choke on toxic fumes out of spite.<\/p>\n\n<p>It\u2019s long past time to put the fire out.<\/p>\n\n<blockquote class=\"twitter-tweet\"><p lang=\"en\" dir=\"ltr\">Garrett Morgan invented the gas mask. Due to racism, he pretended to be a Native American to get fire departments to buy, but his identity was revealed when he personally rescued people using his invention from a smoke-filled tunnel causing Southerners to cancel their orders. 2\/2 <a href=\"https:\/\/t.co\/1vH9CsXG5c\">pic.twitter.com\/1vH9CsXG5c<\/a><\/p>&mdash; Ethan Mollick (@emollick) <a href=\"https:\/\/twitter.com\/emollick\/status\/1267989730001592321?ref_src=twsrc%5Etfw\">June 3, 2020<\/a><\/blockquote>\n<script async=\"\" src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>","pubDate":"Thu, 11 Jun 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/black-lives-matter\/"},{"title":"14 bootstrappers talk COVID-19: Loss? Growth? Change?","link":"https:\/\/stackingthebricks.com\/covid-19-biz-report\/","description":"<p>Welcome back to our recession series. If you\u2019re new here, check out the previous articles and recordings including:<\/p>\n\n<ul>\n  <li><a href=\"\/down-market\/\" target=\"_blank\">To survive a down market, be an \ud83d\udcb0investment, not an expense<\/a><\/li>\n  <li><a href=\"\/get-closer-to-the-money\/\" target=\"_blank\">Wanna recession-proof your biz? \u201cGet closer to the money\u201d<\/a><\/li>\n  <li><a href=\"\/extraordinary-times\/\" target=\"_blank\">How to Survive in Extraordinary Times<\/a><\/li>\n  <li><a href=\"\/business-survival-financial-priorities\/\" target=\"_blank\">Outlast the Recession with Amy\u2019s Financial Survival Guide<\/a><\/li>\n  <li><a href=\"\/indiehackers-live-recessionproof\/\" target=\"_blank\">Recession Realtalk with Courtland Allen and Amy Hoy<\/a><\/li>\n  <li><a href=\"\/resourceful-uncertainty\/\" target=\"_blank\">Podcast: How to be resourceful in uncertain times<\/a><\/li>\n<\/ul>\n\n<p>For everyone else - welcome back. Hope you\u2019re hanging in there.<\/p>\n\n<hr \/>\n\n<p>Today\u2019s topic? It\u2019s a spicy one: how to make <em>more<\/em> sales. Yes, more. Of course, you know me, I\u2019ll <em>never<\/em> bullshit you \u2014 this comes with qualifiers:<\/p>\n\n<ul>\n  <li>Can you make more than you\u2019re making now?<\/li>\n  <li>Can you make more than\u2026 before <em>waves hand<\/em> all this?<\/li>\n  <li>If you\u2019ve already been hit hard with a revenue drop, can you make that back up?<\/li>\n<\/ul>\n\n<p>Yes\u2026 it\u2019s all possible. I\u2019m not saying it\u2019s easy. I\u2019m not saying you\u2019ll be able to do without making a lot of changes. And I\u2019m definitely not claiming it won\u2019t be more work than the <em>beforetimes<\/em>.<\/p>\n\n<p>But I\u2019ve talked to bunch (&gt;14) of entrepreneurs across a variety of business types: training, subscription content, service\/platform, consulting, marketplace, technical product (framework\/downloadable), personal\/consumer product,and SaaS. I even talked to an expert in direct-to-consumer ecommerce.<\/p>\n\n<p>Some of them have seen little or <strong>no change<\/strong>. (I\u2019m jealous.)<\/p>\n\n<p>Some \u2014 including me! \u2014 have seen a <strong>big initial drop<\/strong>, although they (and I) are now beginning to see improvements again.<\/p>\n\n<p>Others have seen <strong>growth<\/strong>. (I\u2019m even more jealous.)<\/p>\n\n<p>I\u2019m going to share the complete interviews with you down below\u2026 and I\u2019m going to give you some questions to ask yourself to figure out things you can try in your business.<\/p>\n\n<h3 id=\"but-first-i-want-to-give-you-the-broadest-of-broad-brushstrokes-on-what-ive-learned\">But first, I want to give you the broadest of broad brushstrokes on what I\u2019ve learned:<\/h3>\n\n<ul>\n  <li><strong>audience<\/strong> \u2014 who you sell to \u2014 matters most; if your audience is totally screwed, well, so are your chances of making more sales without dramatic repurposing, probably; but if your audience continues to do well or even fairly well, you stand a good chance of staying the same, recovering, or even doing better;<\/li>\n  <li><strong>pain<\/strong> \u2014 <em>why<\/em> they buy \u2014 matters second most; an audience that continues to do very well will continue to spend on things that are nice-to-have; an audience that does fairly well or ok will continue to spend on things that are urgent and money-producing; an audience that is doing badly will either spend on money-producing products and services, or nothing<\/li>\n  <li><strong>creative repurposing<\/strong> is the name of the game: whether that\u2019s switching up your sales pitch, getting your product closer to the money, increasing your product\u2019s urgency\/power, offering more value than the competition, going higher or lower in your positioning \u2014 or perhaps even targeting a different audience altogether<\/li>\n<\/ul>\n\n<p>These interviews got to be so juicy (and so many) that I couldn\u2019t reasonably fit them into a single page. But I also didn\u2019t want to add 14+ pages to our site just so you could read them.<\/p>\n\n<p>So I turned them into a baby book, a booklet if you will, 42 pages and 8,500 words that you can download, print, scribble on, or read on your screen or iPad.<\/p>\n\n<p>This report took me many days to produce and, if your business is struggling or you\u2019re worried, I\u2019m delighted to offer it to you <strong>for free.<\/strong>  You can pay $0.<\/p>\n\n<p>But if you choose to pay $5, $10 or more \u2014 I will donate 100% of the proceeds to the <a href=\"https:\/\/www.nndoh.org\/donate.html\">COVID-19 relief fund for the Navajo Nation<\/a>, our neighbors in the Southwest who are being hit hard by the systemic defunding of their health system.<\/p>\n\n<script src=\"https:\/\/gumroad.com\/js\/gumroad-embed.js\"><\/script>\n\n<center><div class=\"gumroad-product-embed\" data-gumroad-product-id=\"covidbizreport\"><a href=\"https:\/\/gumroad.com\/l\/covidbizreport\">No product displayed? Click here to get it.<\/a><\/div><\/center>\n<center><a href=\"https:\/\/gumroad.com\/l\/covidbizreport\" target=\"_none\">Having trouble checking out? Click here to continue.<\/a><\/center>\n\n<h3 id=\"all-interviews-by-amy-hoy-including\">All interviews by Amy Hoy, including:<\/h3>\n\n<ul>\n  <li>Michele Hansen, <a href=\"https:\/\/www.geocod.io\/\" target=\"_blank\">Geocodio<\/a><\/li>\n  <li>Kurt Elster, <a href=\"https:\/\/ethercycle.com\/\" target=\"_blank\">Ethercycle<\/a><\/li>\n  <li>Peter Nguyen, <a href=\"https:\/\/theessentialman.com\/\" target=\"_blank\">The Essential Man<\/a><\/li>\n  <li>Erika Hall, <a href=\"https:\/\/muledesign.com\/\" target=\"_blank\">Mule Design<\/a><\/li>\n  <li>Stephanie Morillo, <a href=\"https:\/\/www.developersguidetocontent.com\/\" target=\"_blank\">The Developer\u2019s Guide to Content Creation<\/a><\/li>\n  <li>Richard Felix, <a href=\"https:\/\/stunning.co\/\" target=\"_blank\">Stunning<\/a><\/li>\n  <li>Anne-Laure Le Cunff, <a href=\"https:\/\/nesslabs.com\/\" target=\"_blank\">Ness Labs<\/a><\/li>\n  <li>Dan Shipper, <a href=\"https:\/\/superorganizers.substack.com\/\" target=\"_blank\">Superorganizers<\/a><\/li>\n  <li>Jordan Munson, <a href=\"https:\/\/wistia.com\/\" target=\"_blank\">Wistia<\/a><\/li>\n  <li>Adam Wathan, <a href=\"https:\/\/tailwindcss.com\/\" target=\"_blank\">Tailwind CSS<\/a><\/li>\n  <li>Alison \u201cSnipe\u201d Gianotto, <a href=\"https:\/\/snipeitapp.com\/\" target=\"_blank\">Snipe-IT<\/a><\/li>\n  <li>Lynne Tye, <a href=\"https:\/\/keyvalues.com\" target=\"_blank\">Key Values<\/a><\/li>\n  <li>Channing Allen, <a href=\"https:\/\/indiehackers.com\" target=\"_blank\">IndieHackers<\/a><\/li>\n  <li>And of course me! about <a href=\"https:\/\/nokotime.com\" target=\"_blank\">Noko<\/a> and <a href=\"https:\/\/30x500.com\" target=\"_blank\">30x500<\/a><\/li>\n<\/ul>\n\n<p><br \/><\/p>","pubDate":"Mon, 18 May 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/covid-19-biz-report\/"},{"title":"Podcast: How to be resourceful in uncertain times","link":"https:\/\/stackingthebricks.com\/resourceful-uncertainty\/","description":"<p>A few weeks back I recorded a new, live podcast and Q&amp;A with our friend Janelle Allen.<\/p>\n\n<p><strong><a href=\"https:\/\/janelleallen.com\/124\">Today, it\u2019s live for you to listen<\/a>!<\/strong><\/p>\n\n<p><a href=\"https:\/\/janelleallen.com\/124\" style=\"box-shadow: none;\"><img src=\"\/assets\/images\/janelle-podcast-alex-2.png\" alt=\"janelle-podcast-alex-2\" \/><\/a><\/p>\n\n<p>NB: Janelle is one of our faaaaaavorite podcast interviewers out there, and we\u2019ve both been on her show in the past: Amy, <a href=\"https:\/\/janelleallen.com\/066\">talking about preselling courses<\/a>, and me, <a href=\"https:\/\/janelleallen.com\/075\">talking about how we designed our flagship course 30x500<\/a>)<\/p>\n\n<p><strong>This new episode is different.<\/strong> Instead of a retrospective, it\u2019s more of a snapshot of how we\u2019re making decisions in our businesses right now.<\/p>\n\n<blockquote>\n  <p>\u201cFinding a \u2018Hidden Option C\u2019 seems hard when the world isn\u2019t coming apart at the seams - doing it now seems even harder. But it\u2019s exactly what many of us need to do most.\u201d<\/p>\n\n  <ul>\n    <li>Me, on Janelle latest podcast episode.<\/li>\n  <\/ul>\n<\/blockquote>\n\n<p>While talking with Janelle, I shared concrete examples from our internet-based businesses and what we\u2019re currently working on; I also adds some examples from my brick-and-mortar coworking business.<\/p>\n\n<p>Also unusual for a podcast is a Q&amp;A with some audience members at the end, since this episode was recorded live! There\u2019s no pitch at the end, just more helpful answers and examples.<\/p>\n\n<p>If you like this conversation, we recommend checking out more from Janelle\u2019s podcast archives. She\u2019s one of us!<\/p>\n\n<p>Enjoy, and stay safe.<\/p>\n\n<p><br \/><\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Wed, 22 Apr 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/resourceful-uncertainty\/"},{"title":"Recession Realtalk with Courtland Allen and Amy Hoy.","link":"https:\/\/stackingthebricks.com\/indiehackers-live-recessionproof\/","description":"<p>If you aren\u2019t already subscribed to the IndieHackers podcast, Courtland Allen is one of the best interviewers around and has built a massive archive of stories and lessons from bootstrappers like you and me.<\/p>\n\n<p>Soon after the initial crest of the COVID19 crisis, I sat down with Courtland for a session of realtalk about my experience starting my business(es) in the last recession and some of my key survival tips for getting through the latest mess without losing your shirt.<\/p>\n\n<div><iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/KyKTkr3Rvu4\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe><\/div>\n\n<p>Would you like more \u201crealtalk\u201d sessions like this? <a href=\"https:\/\/twitter.com\/amyhoy\" target=\"_none\">Let me know on Twitter!<\/a><\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>","pubDate":"Fri, 03 Apr 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/indiehackers-live-recessionproof\/"},{"title":"Outlast the Recession with Amy's Financial Survival Guide","link":"https:\/\/stackingthebricks.com\/business-survival-financial-priorities\/","description":"<p>OK, we\u2019ve talked about <a href=\"\/extraordinary-times\/\">how to handle your feelings during a crisis<\/a>.<\/p>\n\n<p><strong>Now let\u2019s talk finances and survival for your business.<\/strong><\/p>\n\n<p>And yes, potentially, opportunities for growth, too\u2026 but that\u2019s in a further essay. Survival first!<\/p>\n\n<p>I don\u2019t talk about it all that often, but I moved out of an abusive and financially precarious home at 16, and have been paying my way ever since. It sucked a lot of the time and I was broke a lot.<\/p>\n\n<p>But that does mean I\u2019ve got a lot of hard-scrabble financial survival skills that solidly-middle-class, educated people don\u2019t.<\/p>\n\n<p>So I\u2019m going to deploy them today to show you how to survive when things go to shit. First things first:<\/p>\n\n<h6 id=\"if-your-government-is-offering-financial-resources-you-should-absolutely-use-them\"><em>1<\/em> If your government is offering financial resources, you should absolutely use them!<\/h6>\n\n<p>There are no medals for \u201ctoughing it out.\u201d<\/p>\n\n<p>The economy relies on everyone participating\u2026 so even if you aren\u2019t in dire straits, take advantage of the resources your government is offering now.<\/p>\n\n<p>Because that will help you continue spending, supporting the businesses <em>you<\/em> patronize, which helps them pay <em>their<\/em> salaries, and so on, so forth, making the wheel go \u2018round.<\/p>\n\n<h3 id=\"so-if-you-are-already-self-employed-or-run-your-own-business-avail-yourself-of-the-resources-your-government-is-offering-if-any\">So if you are already self-employed or run your own business, <em>avail yourself of the resources your government is offering<\/em> (if any):<\/h3>\n\n<p>In the US, if your business is at all affected, you will probably qualify for the new <strong>Paycheck Protection Program<\/strong> (PPP). It applies to self-employed businesses as well!<\/p>\n\n<p>PPP offers up to 2.5 months of payroll for yourself <em>and your team<\/em>, office rent\/mortgage, health insurance, and interest on business debt.  It\u2019s designed to be easy to apply, with an interest rate of 1%, and most of the loan is forgivable if you spend it on payroll (including yourself) \u2014 so gather your tax and payroll docs and <a href=\"https:\/\/microconf.com\/latest\/us-covid-19-business-relief-paycheck-protection-program-overview\">check out this guide ASAP<\/a>.<\/p>\n\n<p>If your business has a greater need and a decline that you can prove, you may qualify for the <a href=\"https:\/\/microconf.com\/latest\/us-covid-19-business-relief-economic-injury-disaster-loan-overview\">Economic Injury Disaster Loan (EIDL)<\/a>. The terms aren\u2019t as favorable (they\u2019ll check your credit and it comes with a low interest rate), but you can potentially borrow much more money.<\/p>\n\n<p>Even if they don\u2019t approve you for an EIDL loan, you\u2019ll be able to receive a <strong>$10,000 grant<\/strong>. That\u2019s right\u2026 a grant, you don\u2019t have to pay back. <em>(Note: if you get both PPP and the EIDL grant, the $10k will be deducted from the \u201cforgiveable\u201d amount of your PPP and  it will need to be repaid.)<\/em><\/p>\n\n<p>Other countries programs differ; I know many EU states are offering the equivalent of unemployment or other cash assurance for self-employed people and employers.<\/p>\n\n<h3 id=\"if-you-are-newly-unemployed-avail-yourself-of-unemployment\">If you are newly unemployed, avail yourself of unemployment:<\/h3>\n\n<p>Many countries are treating self-employed people who lose clients as if they are \u201cregular\u201d unemployed people, so definitely don\u2019t give up on this before you try.<\/p>\n\n<p>If you\u2019re in the US and lost your job, that\u2019s a \u201cqualifying event\u201d so you can enroll in the ACA marketplace for health insurance right away.<\/p>\n\n<h6 id=\"reduce-your-spending\"><em>2<\/em> Reduce your spending<\/h6>\n\n<p>It\u2019s better to keep cash in your pockets right now, but where possible, don\u2019t hamstring your own productivity &amp; potential.<\/p>\n\n<h3 id=\"debt-and-obligations\">Debt and obligations:<\/h3>\n\n<p>Lenders, landlords, mortgage companies, car loan companies, etc are offering payment deferral, reduced penalties, etc. In some countries or localities, it may be required by law.<\/p>\n\n<p>Pause your student loans, if you have them. You can get forbearance (no payments) until September, with no penalties and <em>no interest accrual<\/em>. US folks, <a href=\"https:\/\/studentaid.gov\/announcements-events\/coronavirus\">look here<\/a>. Outside the US? I would figure your country is doing something similar, so be sure to check.<\/p>\n\n<p>If you have credit card debt, call your credit card company and be sure to explain that your request for lower interest rates etc. is due to financial difficulties caused by COVID-19. Be specific. Mention COVID-19 by name. Tell them, <em>\u201cmy revenue has dropped significantly\u201d or \u201cI\u2019ve been laid off.\u201d<\/em><\/p>\n\n<p>If you use credit cards for your monthly expenses but pay them off in full, now might be the time to negotiate a lower rate and let at least some of that float until the uncertainty is past. Many credit card companies are allowing you to skip payments with no penalties for some period of time.<\/p>\n\n<p>If you have a couple credit cards but don\u2019t normally carry a balance, and therefore don\u2019t typically pay attention to terms and offers, check out the balance transfer options\u2026 you may be able to float expenses on one card and then transfer it to another for a drastically reduced rate. Some are even 0% for a year.<\/p>\n\n<p><em>Bottom line: Nobody likes debt, but it beats a real crisis. Better to have some debt, even to declare bankruptcy later on, than need cash to keep a roof over your head and food in your belly now, and not have it.<\/em><\/p>\n\n<h3 id=\"taxes-the-self-employed-persons-bane\">Taxes, the self-employed person\u2019s bane<\/h3>\n\n<p>The IRS has <a href=\"https:\/\/blog.turbotax.intuit.com\/tax-news\/is-the-tax-deadline-delayed-what-to-know-about-coronavirus-covid-19-and-your-taxes-46320\/\">extended the tax filing <em>and payment<\/em> deadline<\/a> with no penalties to July 15, 2020.<\/p>\n\n<p>If you will owe federal taxes, but paying would put you in a precarious situation, keep the cash \u2014 the IRS offers <a href=\"https:\/\/www.irs.gov\/taxtopics\/tc202\">low interest payment plans<\/a> (3-4% APR) for tax debt under $50,000 pretty much instantly over the phone; in normal times, this is what I call \u201cthe cheapest money around\u201d \u2014 better than any loan you can normally get, and infinitely better than a credit card.<\/p>\n\n<p>Many states and localities are also extending tax deadlines with no penalty\u2026<\/p>\n\n<p>Countries with social insurance typically offer reduced or suspended payments in times of hardship. Austria, for example, offers a multi-year benefit if you are laid off and then decide to start your own business.<\/p>\n\n<h3 id=\"ongoing-expenses\">Ongoing expenses:<\/h3>\n\n<p>We all have services we don\u2019t use, and now is a great time to cancel them.<\/p>\n\n<p>If at all possible, I recommend <em>not<\/em> canceling services you <strong>do<\/strong> use, because 1. research has shown that businesses who keep investing in the things that create value for them are more likely to survive a recession, and 2. if you value the product or service, you\u2019ll want them to stay in business.<\/p>\n\n<p>Contact services you love &amp; value to ask for a discount if you need to.<\/p>\n\n<p>If shit really hits the fan on services you need, look for substitutions \u2014 for example, do you have a storage unit? Can you haul that stuff home and just live with it? (Or get rid of it?)<\/p>\n\n<p>I\u2019m sure you don\u2019t need a lecture from me about how to cut your spending on food and entertainment (if you can even get pickup or delivery food in these times).<\/p>\n\n<p><em>Note: if you\u2019re financially comfortable, go ahead and spend on your local businesses if you can &amp; want to. But I wrote this for those of you who <strong>aren\u2019t<\/strong> financially comfortable. Don\u2019t set yourself on fire to keep somebody else warm for a hot second.<\/em><\/p>\n\n<h3 id=\"money-transfers\">Money transfers:<\/h3>\n\n<p>If you have automated investments, retirement account deductions, etc., now is a good time to stop those automatic transfers before it makes that cash harder &amp; more expensive to get to. Again, this is my advice if you are facing a real and immediate financial hardship: Cash now &gt; growth later.<\/p>\n\n<h3 id=\"employees-and-contractors\">Employees and contractors:<\/h3>\n\n<p>Sometimes it\u2019s not possible to avoid laying people off, but people are the economic engine of your business and firms that retain their talent do better in the long run. Let people go as a last resort. Talk about other options (such as global paycuts) <em>with them<\/em> before you make any decisions. If worst comes to worst, do your absolute best to help them find other jobs or clients.<\/p>\n\n<h6 id=\"assess-your-financial-assets\"><em>3<\/em> Assess your financial assets<\/h6>\n\n<p>Generally speaking, my strategy in a time of turmoil is <em>maximize cash<\/em>. Even if it\u2019s \u201cexpensive\u201d (interest rates), it\u2019s better to have the flexibility. And once you\u2019ve done that, maximize your options, by ensuring you have as much credit available as possible.<\/p>\n\n<h3 id=\"cash\">Cash:<\/h3>\n\n<p>Need I say more?<\/p>\n\n<h3 id=\"government-assistance\">Government assistance:<\/h3>\n\n<p>Don\u2019t need to repeat myself, I think<\/p>\n\n<h3 id=\"business-and-professional-assets\">Business and professional assets:<\/h3>\n\n<p>I\u2019m going to cover these in my next essay about making money. Drop your email in the box at the end to make sure you don\u2019t miss that!<\/p>\n\n<h3 id=\"outstanding-invoices\">Outstanding invoices:<\/h3>\n\n<p>Nobody loves to work collections when things are good, but if a recalcitrant client owes you money, now\u2019s a good time to put in the effort to collect. If they continue to not pay, look into whether it makes sense to file a claim with your local small claims court,\u00a0or potentially sell the debt to a collection agency.<\/p>\n\n<h3 id=\"business-credit-and-loans\">Business credit and loans:<\/h3>\n\n<p>If you\u2019ve got an established business but don\u2019t have a credit card or line of credit, now is a good time to apply. Don\u2019t wait for things to get worse.<\/p>\n\n<p>If you use Stripe and they offer you one of their advances\/loans, that might make sense \u2014 people have criticized their repayment terms, but the back-of-the-napkin math I did indicates it <em>may<\/em> be a reasonable deal especially if you expect a decline in your revenue. The cost of the loan itself is a fixed dollar amount, so if you pay it back \u201cfast\u201d it\u2019s got a high \u201cAPR\u201d; the payments are made on a monthly percentage of your revenue, however,so if your revenue goes down, you pay less, and take more time to pay it back, making the effective APR lower. Yeah\u2026 it\u2019s complicated.<\/p>\n\n<h3 id=\"unclaimed-property\">Unclaimed property:<\/h3>\n\n<p>It sounds like a scammy infomercial thing, but my husband (who didn\u2019t grow up in the land of infomercials) filled out the forms for me and actually found hundreds of dollars in refund checks etc. that never made it to me <em>somehow<\/em>.<\/p>\n\n<p><a href=\"https:\/\/twitter.com\/yashar\/status\/1245466386278658049\">Learn how to find US unclaimed property from this Twitter thread<\/a>.<\/p>\n\n<h3 id=\"retirement-accounts\">Retirement accounts:<\/h3>\n\n<p>If you\u2019ve hopped around jobs and never bothered to consolidate your various small retirement accounts, now is a great time to put in that effort.<\/p>\n\n<p>If you\u2019re in the US and you have a retirement account, like a 401k, you may able to give yourself a pretty good-sized personal loan using those funds, with the low interest rate that you will pay back <em>to yourself<\/em>. I did this recently for something else (a real estate purchase) and the interest rate was under 4%. <a href=\"https:\/\/www.investopedia.com\/articles\/retirement\/08\/borrow-from-401k-loan.asp\">Read about 401k borrowing here<\/a><\/p>\n\n<p>If things go really sour, you can cash out your 401k. A \u201chardship withdrawal\u201d is less favorable in the long run, although more flexible \u2014 in normal circumstances, you\u2019d pay a tax penalty to simply pull out your own cash. But the US is deferring that tax penalty for 3 years, and if you pay back the money during that time, you will pay no penalty. <a href=\"https:\/\/www.fastcompany.com\/90484406\/the-coronavirus-stimulus-package-lets-you-withdraw-from-your-401k-but-should-you\">Read about 401k hardship withdrawal here<\/a><\/p>\n\n<p>I can\u2019t speak to other countries, but most are better than the US on this sort of thing in general, so I\u2019d definitely look into whatever the local equivalent is.<\/p>\n\n<h3 id=\"credit-cards-and-personal-loans\">Credit cards and personal loans:<\/h3>\n\n<p>If you don\u2019t have a lot of available credit but you\u2019re still employed\/making money and your finances have been heretofore pretty orderly, now is a good time to apply for more credit. Better to have it and not need it than need it and not have it.<\/p>\n\n<p>Some credit cards offer 0% balance transfer offers for 6, 18, even 24+ months. This gives you a lot of options to float necessary expenses until times are better.<\/p>\n\n<p>Some credit cards offer cash advances or fixed financing (aka a loan) at a better rate (8-11%) than credit purchases, or other personal loans.<\/p>\n\n<p>Personal loans are a tolerable option if you\u2019ve got good credit, especially from platforms like Lending Club.<\/p>\n\n<h3 id=\"home-equity\">Home equity:<\/h3>\n\n<p>I\u2019ve put this near last because while home equity loans are a pretty standard tool for consolidating high-interest debt, you may find difficulty in getting a home equity loan or line of credit in these times due to 1. banks\u2019 general willingness to lend (or not), and 2. the current market value of real estate; but it can\u2019t hurt to try.<\/p>\n\n<h3 id=\"possessions\">Possessions:<\/h3>\n\n<p>I\u2019ve lived through a lot of rough times, and I\u2019ve often sold my stuff to make rent.<\/p>\n\n<p>While now is probably not the <em>best<\/em> time to sell general stuff (viz: everybody\u2019s going through it), and hopefully with all the other options it won\u2019t come to this, if you have collectibles, equipment, or other valuable items that might bring a pretty penny\u2026 make a list. Older computers, phones, camera equipment, games, artwork, collectibles\u2026? And if it\u2019s sitting around because you\u2019ve been <em>meaning<\/em> too get rid of it, accelerate those plans.<\/p>\n\n<p>This is a particularly worthwhile activity if the target market is typically wealthy-ish people, who are insulated from the job market \u2014 eBay or specialty dealers, consignment shops (including online ones like The Real Real for fashion and art), and auction houses can be your friend.<\/p>\n\n<p><em>Note: if you\u2019re reading this from a comfortable perspective &amp; expect that to remain, consider if you can donate any used computer equipment to those less well-off but forced into remote work or school, like poor neighborhood kids.<\/em><\/p>\n\n<h6 id=\"create-a-decision-tree\"><em>4<\/em> Create a decision tree\u2026<\/h6>\n\n<p>Not all monthly payments are made equal; some are far more crucial to make than others. It\u2019s best to decide in advance what you\u2019ll skip if things get really tough\u2026<\/p>\n\n<p><strong>What will you use credit for, and what do you have to use cash for?<\/strong><\/p>\n\n<p><strong>What services can you absolutely do without, and what can you hobble along without?<\/strong><\/p>\n\n<p>Credit cards are unsecured debt, so they literally can\u2019t do anything to you but put a mark on your credit report, and during these times probably offer programs specifically to help you avoid this.<\/p>\n\n<p>In a truly worst case scenario, you can often skip your utility payments for 2-3 months before they shut you off, and even longer if you call and negotiate a payment plan. Lots of localities are making it illegal to do shut-offs at this time.<\/p>\n\n<p>Decide in advance what you\u2019ll cancel if things get bad, and how soon you have to do it to avoid paying the next month.<\/p>\n\n<h6 id=\"look-for-ways-you-can-help-people-you-can-even-make-money-doing-it\"><em>5<\/em> Look for ways you can help people. You can even make money doing it.<\/h6>\n\n<p>Because even in a recession \u2014 even in a depression! \u2014 there\u2019s still a potential to make sales if you can deliver real value to people who will pay for it.<\/p>\n\n<p>And that\u2019s what we\u2019ll focus on in my next article.<\/p>\n\n<p><br \/><\/p>\n\n<div class=\"cta-form-wrapper\">\n  <div class=\"brick brick1\"><\/div>\n  <div class=\"brick brick2\"><\/div>\n  <div class=\"brick brick3\"><\/div>\n  <div class=\"brick brick4\"><\/div>\n  <div class=\"brick brick5\"><\/div>\n  <div class=\"brick brick6\"><\/div>\n  <div class=\"brick brick7\"><\/div>\n  <div class=\"brick brick8\"><\/div>\n  <div class=\"cta-form with-asset\">\n    <img src=\"\/assets\/images\/rapid-skill-thumbnail.png\" class=\"asset\" \/>\n  \n    <h3>\n      There's more where that came from\n    <\/h3>\n    <div>\n      <p>We email every Wednesday with the latest insights from our business, our students, and our research. Drop your email in the box below and we'll send new stuff straight to your inbox!<\/p>\n    <\/div>\n    <div style=\"margin-top:20px;\">\n      <script async=\"\" data-uid=\"5e09d66d64\" src=\"https:\/\/f.convertkit.com\/5e09d66d64\/5d0f8e03d0.js\"><\/script>      \n    <\/div>\n    <div>\n      <p><small>Absolutely no spam, ever. We respect your email privacy. Unsubscribe anytime. Huzzah!<\/small><\/p>\n    <\/div>\n  <\/div>\n<\/div>\n\n<hr \/>\n<p>\u200b\n<em>Just a reminder, or in case you\u2019re new here\u2026<\/em><\/p>\n\n<p><em>I\u2019m not a starry-eyed optimist, I won\u2019t tell you comforting lies for your benefit or mine, and I won\u2019t blow sunshine up your ass; people consistently (to my chagrin) call me \u201cbrutally honest\u201d for a reason. It\u2019s brass tacks time.<\/em><\/p>","pubDate":"Thu, 02 Apr 2020 16:22:48 -0000","guid":"https:\/\/stackingthebricks.com\/business-survival-financial-priorities\/"}]}}