On-demand consumption based pricing with no commitment. Monthly billing based on the physical nodes with no restrictions on cores, memory and storage capacity consumed.
Freedom to choose your own plan based on your requirement with no commitment.
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Stackbill docs
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Join the companies around the world building with Stackbill
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Core Feature
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Premium
Edition
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Enterprise
Edition
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Complete
Self
Servicing
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White
Labeling
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Billing
&
Chargeback
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Post/Pre-paid/Manual
Account
Type
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Multi-Currency
Support
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Multi-Tax
Module
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Multi-Language
Support
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Quota
Manager
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Budget
Manager
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Pay-as-you-go/Bundle
Offers
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Savings
Plan (Reserved
Instance)
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Windows
Licence Plugin
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Reporting
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Invoice
Customization
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Auto-scaling
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Advanced
Networking
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VPC
Networking
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API
EndPoints
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IAAC
(OpenTofu)
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Theme
Customization
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Custom
Payment gateway integration
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Paid
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Reseller
Features
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Premium Edition
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Enterprise Edition
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No. of
Reseller Users
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10
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UNLIMITED
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White
labeled Document
Serve
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Integrated
Helpdesk
Support
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Theme
Customization
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Post/Pre-paid/Manual
Account
Type
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Invoice
Customization
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Reporting
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Advanced
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Custom Reporting
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Quota
Manager
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Multi-Currency
Support
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Multi-Language
Support
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Custom
Payment gateway
integration
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Paid
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Monitoring-as-a-Service
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Kubernetes-as-a-Service
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S3
Object Storage
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Plugins
Integration
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Premium Edition
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Enterprise Edition
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DR-as-a-Service
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Kubernetes-as-a-Service
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Integrated
Helpdesk
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Monitoring-as-a-Service
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S3
Object Storage
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WHMCS
Integration
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Support Case
Response
Times
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Premium Edition
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Enterprise Edition
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|---|---|---|
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Catastrophic
Support Ticket
(P1)
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Within 8 hours
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Within 2 hours
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Critical
Support Ticket
(P2)
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Within 12 hours
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Within 4 hours
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Important
Support Ticket
(P3)
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Within 24 hours
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Within 6 hours
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Support
Channel(s)
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Email / Helpdesk Only
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Helpdesk / Slack / Phone
Support
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SLA
& NDA
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Standard
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Custom
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Technical
Account
Manager
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Technical
Consulting
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Paid
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Contextual to your use cases
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Get Apache Cloudstack Consultancy
Apache CloudStack is an Open Source platform, that offers Cloud orchestration Architectures to help create and manage an IaaS Cloud. Some of our biggest reasons for Apache CloudStack inclination are that, not only is it affordable and simple but also, highly flexible and massively scalable.
Effective communication throughout the resolution process is crucial to keeping you informed and ensuring transparency. Our team will provide regular updates on the status of your issue through helpdesk, email & chat manned 24/7, so you know what to expect and when. This open line of communication helps build trust and allows us to address any concerns you may have promptly.
| Priority | Response Time | Time to Resolution Plan | Target Resolution |
|---|---|---|---|
Critical |
Within 1 hour | Within 3 hours | Within 24 hours |
Medium |
Within 1 working day | Within 2 working days | Within 3 working days |
Low |
Within 1 working day | Within 3 working days | Within 5 working days |
Frequently asked question about StackBill Licensing and customization.
StackBill is licensed on a per-hypervisor basis (Physical Nodes) without limitation on the number of virtual machines, physical/virtual cores, storage limits or amount of physical RAM. The license includes the other required physical components/servers like Management hosts (Apache CloudStack) and any storage devices.
StackBill license keys can be downloaded / purchased for any of editions (PREMIUM / ENTERPRISE) editions. Please find our feature comparison table for more details description.
StackBill offers two types of Editions for different types of customer sizes and requirements, we believe every customer has a different business models with different requirements.
Premium Edition :
Suitable for SMEs and large organizations who want to offer next level of public cloud services. Premium edition packed with B2B business modules and other core add-on plugins to support end customers.
Enterprise Edition :
For large organization who want to build a customized public cloud solutions. With Enterprise edition everything is unlimited and also comes with developer hiring program to have their own unique features build for go-to-market.
Yes, you can upgrade the StackBill edition at any point of time to enjoy the add-on features. However for any downgrade required our team can help you to down grade your plan.
StackBill offers a grace-period time of 7 days to renew the license. If the license expires after the grace period, StackBill will be automatically locks the end users logins and all the billing / charge-back functions will be stopped. You can renew the license even after the grace-period to reactive the portal.
You can uninstall StackBill at any point of time (please refer our uninstall guide for more information). Uninstalling stackbill will not have any effect on infrastructure running with Apache CloudStack. You will be still able to manage the infrastructure using Apache CloudStack.
We can help you with any customized deployment of StackBill for free on both the Premium/Enterprise Edition. We do charge for Apache CloudStack installation & setup.
Once you Signed up with us, you will be provide us with an help-desk login which is manned by our 24/7 support team.
Yes, you can upgrade or downgrade your edition at any point of time. You can also upgrade / downgrade your physical hypervisor count through our license server.
We do have the list of common payment gateway integrations with StackBill. However if you like to integrate with any of your preferred vendor, we can do it. Additional Charges may applicable, depends on the gateway.
