Papers by Kavitha Shanmugam
INTERNATIONAL JOURNAL OF MANAGEMENT, 2021
Purpose Technology-enabled U commerce revolution is creating a tectonic shift in restaurant servi... more Purpose Technology-enabled U commerce revolution is creating a tectonic shift in restaurant service. In this transitionary phase, appreciating the key take-" away" expectations of restaurant partners will strengthen the model. Design/Methodology/Approach This descriptive study is administered through convenience sampling of 123 Restaurant Partners of FOOD Apps. Key expectations from these food delivery services companies were identified and underlying dimensions exposed. Identified attributes are examined through Revised IPA. Findings The research exhibits mouth-watering toppings in the business association like online presence, wider reach, enhanced sales, and customer management. It also portrays longing demands of restaurant partners. Originality/Value Among the four participants of this business model, restaurant partners play a vital role, and this work is the primal attempt to delve into the "take " expectations of-away restaurant partners. The present study gives a first-hand view on their expectations. Implications This study enables practicing managers of FOOD firms to work on the strong and weak points and enable them to device appropriate strategy. This will result in manifesting fruitful association between technology giants and established restaurant houses.
International Journal of Business Excellence, 2021
Econometric Modeling: International Financial Markets - Volatility & Financial Crises eJournal, 2013
The globalization of economic systems and the increased pace of information transmission have amp... more The globalization of economic systems and the increased pace of information transmission have amplified the contagion effect of risk, especially during financial crises, as a crisis in one region can extend internationally. Rezaei, F., & Moradi, A. (2012), Shah, A., et al (2010). In this context, the present study scrutinizes the relations and distinctiveness of price movements of emerging market (India) with developed market (US) applying open and close values of daily stock market indices from January 2001 to May 2012, using Co-integration tests, Vector error correction Model, Granger causality relationship, Impulse responses function and Variance decomposition method. The results of Co-integration tests and VECM collectively exhibit that both long-run and short-run relationships exist between the stock markets of US-India. In addition, these were magnified in the short-run during the 2007-2009 US financial crisis. From the impulse response results it can be inferred that innovati...
Self-Help Group is a team of 10-20 members save the amount regularly based on which members will ... more Self-Help Group is a team of 10-20 members save the amount regularly based on which members will avail loans from banks and microfinance institutions. In s pite of considerable expansion in the branch network, a large share of India’s population continues to remain outside the formal banking system. Due to widespread rural bank branch network, the SHG programme is very suitable to the Indian context. Although various alternative ways are being experimented in order to meet the objectives of financial inclusion. The microfinance through self-help groups is considered as most successful, promising and widely accepted model in India. Self Help Group - Bank Linkage Programme- a pilot project started by NABARD is widely accepted model as one of the largest and successful one in the world. The present study is based upon secondary data which has been collected from different published reports, journals and existing av ailable literature. The objective of this study is to evaluate the prog...
IAEME PUBLICATION, 2020
Purpose Technology-enabled U commerce revolution is creating a tectonic shift in restaurant servi... more Purpose Technology-enabled U commerce revolution is creating a tectonic shift in restaurant service. In this transitionary phase, appreciating the key “take-away” expectations of restaurant partners will strengthen the model. Design/Methodology/Approach This descriptive study is administered through convenience sampling of 123 Restaurant Partners of FOOD Apps. Key expectations from these food delivery services companies were identified and underlying dimensions exposed. Identified attributes are examined through Revised IPA. Findings The research exhibits mouth-watering toppings in the business association like online presence, wider reach, enhanced sales, and customer management. It also portrays longing demands of restaurant partners. Originality/Value Among the four participants of this business model, restaurant partners play a vital role, and this work is the primal attempt to delve into the “take-away” expectations of restaurant partners. The present study gives a first-hand v...
Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation, 2020
Mobile payments in India and Kenya had grown tremendously in the last decade and this paper inten... more Mobile payments in India and Kenya had grown tremendously in the last decade and this paper intend to analyze the trend, progress and achievements of both the countries in mobile payments especially focusing on socially and economically backward sections of the society. Mobile payment banking system in Kenya exists since 2007, even before digital era began in India. Payments banks in India, as a concept, envisioned in 2014, nevertheless showing lot of promising growth because of the mobile penetration in India. There are lot of similarities in the intention of both the initiatives, as they mainly focus on financial inclusion for economically poor society and rural population. M-Pesa by Safaricom had made an implausible change in Kenya, improving the labor class and rural people access to banking, reducing time spent on transactions and simplifying the process by just making cell phones as their banks. India until first decade of 20th century, was mainly dependent on postal service f...
Asian Journal of Multidimensional Research, 2013
Corporate Social Responsibility (CSR) is emerging as one of today's most important topics for... more Corporate Social Responsibility (CSR) is emerging as one of today's most important topics for firms big or small. Especially, manufacturing firms in developing countries such as India, the world’s 'manufacturing floor' – are under heavy scrutiny from many parties. This paper aims to describe the CSR profile of manufacturing units in India and to compare the profile with the CSR towards five stakeholders, namely, customers, employees, environment, community and corporate governance (for shareholders). Also, a prediction of the future level of CSR has been made. This paper obtains data through a survey of 50 manufacturing units belonging to automobile, cement, chemical, pharmaceutical and textile industry in India by using a structured questionnaire. Stakeholder approach has been applied. The findings reveal that chemical units, units belonging to public sector, units located in South India, those existing for more than 50 years, units having turnover above Rs. 100 crore a...
Corporate social responsibility (CSR) is a concept whereby companies integrate social and environ... more Corporate social responsibility (CSR) is a concept whereby companies integrate social and environmental concerns into their business operations and in their interaction with their stakeholders on a voluntary basis. Especially, manufacturing firms in developing countries such as India the world’s 'manufacturing floors ' – are under heavy scrutiny from many parties. This paper is an effort to research the status of CSR activities relating to ‘environment ’ in Indian manufacturing sector. A review of literature shows little is available on the status of environment CSR practices in the manufacturing sector. This paper obtains data through a survey of 50 manufacturing companies belonging to automobile, cement, chemical, pharmaceutical and textile sectors. The findings reveal the emergence of environment CSR as corporate focus. The paper also provides suggestions on enhancement of environment CSR in the Indian manufacturing units.
Journal of Management Research and Analysis
Retailing as an industry is undergoing phenomenon transformation in the wake of technological cha... more Retailing as an industry is undergoing phenomenon transformation in the wake of technological changes and Government policy initiatives. Retailers in general and small retailers, in particular, has to possess entrepreneurial competencies in order to survive and succeed in this turbulent environment. This paper is an attempt to diagnose the entrepreneurial competency of Provision store and Supermarket retailers in Chennai. The researcher collected data from 103 retailers and analyzed their level of entrepreneurial competency and its association with their demographic profile. The study reveals that retailers are not possessing a great deal of entrepreneurial competency. And the demographic profile of the respondents significantly impacts their entrepreneurial competencies.
Indian Journal of Public Health Research & Development
Management Decision
Purpose In today’s technology-led volatile business environment all established businesses are tr... more Purpose In today’s technology-led volatile business environment all established businesses are trembling and retailing is no exception. Exploration of the entrepreneurial side of retailers will expose the essential attitudes to survive in the new world order. The present study is an endeavor towards this end. Design/methodology/approach In this descriptive research, a pre-tested entrepreneurial orientation questionnaire constructed by De Nobrega (2012) was adopted, and it was fine-tuned to suit for the retail environment. Initially, an exploratory study was organized, and it was followed by confirmatory factor analysis. Data collected were analyzed with SPSS 23.0, and the conceptual model was validated in AMOS 23.0. Findings The study evinces that the retailer’s entrepreneurial orientation is induced by five factors, namely, autonomy, risk-taking, innovation, competitive aggressiveness and pro-activeness. The study exposes the five dimensions and their ascendancy on business perform...
International Journal of Advanced Scientific Research & Development (IJASRD)
International Journal of Business Innovation and Research, 2016
International Journal of Business Innovation and Research, 2016
African Journal of Business Management, Apr 28, 2013
Corporate social responsibility (CSR) is a concept whereby companies integrate social and environ... more Corporate social responsibility (CSR) is a concept whereby companies integrate social and environmental concerns into their business operations and in their interaction with their stakeholders on a voluntary basis. Especially, manufacturing firms in developing countries such as India the world's 'manufacturing floors'are under heavy scrutiny from many parties. This paper is an effort to research the status of CSR activities relating to 'environment' in Indian manufacturing sector. A review of literature shows little is available on the status of environment CSR practices in the manufacturing sector. This paper obtains data through a survey of 50 manufacturing companies belonging to automobile, cement, chemical, pharmaceutical and textile sectors. The findings reveal the emergence of environment CSR as corporate focus. The paper also provides suggestions on enhancement of environment CSR in the Indian manufacturing units.
International Journal of Emerging Markets, 2015
International Journal of Business Information Systems, 2014
International Journal of Business Innovation and Research, 2015
Corporate social responsibility (CSR) is a concept whereby companies integrate social and environ... more Corporate social responsibility (CSR) is a concept whereby companies integrate social and environmental concerns into their business operations and in their interaction with their stakeholders on a voluntary basis. Especially, manufacturing firms in developing countries such as India the world's 'manufacturing floors'-are under heavy scrutiny from many parties. This paper is an effort to research the status of CSR activities relating to 'environment' in Indian manufacturing sector. A review of literature shows little is available on the status of environment CSR practices in the manufacturing sector. This paper obtains data through a survey of 50 manufacturing companies belonging to automobile, cement, chemical, pharmaceutical and textile sectors. The findings reveal the emergence of environment CSR as corporate focus. The paper also provides suggestions on enhancement of environment CSR in the Indian manufacturing units.
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Papers by Kavitha Shanmugam