Annona Bot — AI Customer Support

Përshkrim

Annona Bot is an AI customer support chatbot. Write your FAQs once in your language — the bot understands questions in 50+ languages and replies in the visitor’s language.

Setup takes about 10 minutes:

  1. Sign up and add your FAQs (or bulk-import from CSV/XLSX)
  2. Install this plugin, enter your company slug and API key from the dashboard
  3. The chat widget appears on your site

Features:

  • 50+ languages — Arabic, Chinese, Japanese, French, Hindi, RTL languages, and more
  • No hallucinations — answers come only from your FAQs, never made up
  • Fast — cached responses under 1 second, new queries in 1-3 seconds
  • Customizable — match your brand colors, greeting, and position
  • Analytics — see what customers ask, which questions go unanswered, and your resolution rate
  • Privacy-first — visitor data is never used for model training

Also works with Shopify, Wix, Squarespace, and any site where you can add a script tag.

Free trial — no credit card required. See annonabot.com/pricing for plans.

Third-Party Service Disclosure

This plugin relies on Annona Bot, an external service. When the plugin is active, it loads a JavaScript file from annonabot.com on your site’s frontend pages. When a visitor interacts with the chat widget, their messages are sent to Annona Bot’s servers for processing and a response is returned.

No visitor data is collected or transmitted until the visitor actively sends a message through the widget. Visitor data is never used for model training.

By using this plugin, you agree to Annona Bot’s:

Instalim

  1. Install and activate the plugin
  2. Go to Settings Annona Bot
  3. Enter your company slug and API key from your Annona Bot dashboard (Settings Widget)
  4. Save — the widget is now live on your site

PBR

Do I need an Annona Bot account?

Yes. Sign up for free at annonabot.com — no credit card required.

How long does setup take?

About 10 minutes. Add your FAQs (or bulk-import from a spreadsheet), install the plugin, and you’re live.

Where do I find my company slug and API key?

Log in to your Annona Bot dashboard, go to Settings Widget. Your company slug and API key are shown there.

Does it slow down my site?

No. The widget script loads asynchronously and does not block page rendering.

Can I customize how the widget looks?

Yes. Colors, greeting message, position, and branding are all configured in your dashboard and apply automatically.

What happens if the bot can’t answer a question?

It shows a fallback message and can offer to connect the visitor via email, phone, WhatsApp, or live chat — depending on your settings.

Is my data safe?

Yes. Each account is fully isolated. Visitor data is never used for model training. See our privacy policy for details.

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Kontribues

Regjistër ndryshimesh

1.0.0

  • Initial release
  • Simple setup — enter your company slug and API key