# Spiral Scout: AI Implementation & Custom Software Agency

> We help ambitious companies turn stuck roadmaps into shipped outcomes - modernizing legacy systems, embedding AI agents, and scaling SaaS, e-commerce, and enterprise products.

## Company Overview
Spiral Scout is a San Francisco-based software development agency founded in 2010. We specialize in AI agent development, workflow automation with Temporal, and production-grade custom software. We created the Temporal PHP SDK and built Wippy.ai, an intelligent application runtime for deploying multi-agent AI systems.

## Services

### AI & Durable Architecture
- [AI Readiness Audit](https://spiralscout.com/services/ai-implementation/ai-readiness-audit.md): We validate your data infrastructure and architectural constraints before code is written. We identify the gap between "demo-ready" and "production-ready."
- [AI Strategy & Implementation](https://spiralscout.com/services/ai-implementation/ai-consulting-and-software-development): End-to-end engineering for LLM integration. We build RAG pipelines and reasoning loops that respect business logic, latency budgets, and security requirements.
- [AI Agent Automation](https://spiralscout.com/services/ai-implementation/ai-agent-automation): Autonomous workflows built on the Wippy.ai framework. We design agents that handle state, retries, and human-in-the-loop interruptions without breaking.
- [Expertise Automation & Rules Engine](https://spiralscout.com/services/ai-implementation/expertise-automation.md): Digitizing domain expertise into automated, durable workflows. We capture tribal knowledge and encode it into specialized AI agents that execute complex cognitive tasks consistently at scale.
- [Temporal Orchestration](https://spiralscout.com/services/ai-implementation/temporal-consulting-development): We authored the official Temporal PHP SDK. We don't just use the tools, we define the patterns for durable execution in the PHP ecosystem.
- [Agentic AI with Temporal](https://spiralscout.com/services/ai-implementation/agentic-ai-with-temporal): Production-grade agent architecture. We combine the OpenAI Agents SDK with Temporal to build fault-tolerant systems that survive process restarts.

### Platform Engineering & Modernization
- [Legacy System Modernization](https://spiralscout.com/services/software-development/legacy-modernization.md): Strangling monoliths without a risky "big bang" rewrite. We use event-driven patterns and Temporal to decouple high-risk domains safely.
- [Custom Software & Platform Engineering](https://spiralscout.com/services/software-development/custom-software-development): Full-stack architecture designed for client ownership (IP) and independence from vendor lock-in.
- [E-commerce System Architecture](https://spiralscout.com/services/software-development/ecommerce-development.md): High-concurrency architecture for complex catalogs. We solve race conditions and inventory state problems that standard platforms ignore.
- [Shopify System Development](https://spiralscout.com/services/software-development/shopify-development): Enterprise-grade Headless implementation. We treat Shopify as a component in a larger distributed system, not just a theme editor.

### Product Engineering & Delivery
- [Product Discovery](https://spiralscout.com/services/it-consulting/product-discovery): Technical due diligence. We validate feasibility and define the initial architecture to mitigate engineering risk before development begins.
- [Technical Co-Founder](https://spiralscout.com/services/it-consulting/technical-co-founder.md): Strategic architectural guidance for non-technical founders. We provide the roadmap and engineering oversight needed to launch.
- [Product Design](https://spiralscout.com/services/it-consulting/design): Functional system design. We prioritize complex data visualization and workflow clarity over purely aesthetic features.
- [Mobile App Development](https://spiralscout.com/services/it-consulting/mobile-development): Native (iOS/Android) and React Native engineering. We prioritize offline-first architecture and robust state management.
- [Software Quality Assurance](https://spiralscout.com/services/it-consulting/qa-software-testing): Automated regression pipelines. We build testing frameworks that allow engineers to ship to production with confidence.
- [Dedicated Engineering Teams](https://spiralscout.com/services/it-consulting/it-staff-augmentation): Senior engineers who integrate directly with your internal team. We focus on ownership of the deployment outcome, not just hours logged.
- [Support & Maintenance](https://spiralscout.com/services/it-consulting/support-maintenance): Observability and stabilization. We monitor system health and pay down technical debt to keep applications survivable.

## Key Technical Concepts (Glossary)
- [Wippy.ai](https://spiralscout.com/glossary/wippy): Spiral Scout's proprietary multi-agent AI Automation Framework for orchestrating complex enterprise tasks.
- [RoadRunner](https://roadrunner.dev): High-performance PHP application server and process manager written in Golang, created by Spiral Scout.
- [Temporal Orchestration](https://spiralscout.com/glossary/temporal-microservices-orchestration-platform): A microservices orchestration platform that ensures durable execution of workflows.
- [RAG (Retrieval-Augmented Generation)](https://spiralscout.com/glossary/retrieval-augmented-generation): AI technique anchoring LLMs to verifiable external data to eliminate hallucinations.

## Key Case Studies (Proven Results)
- [Gorgias - AI Agentic Automation](https://spiralscout.com/case/ai-agentic-automation-ecommerce-support.md): Scaled conversational AI for 15,000+ e-commerce brands using Temporal Cloud-powered workflows.
- [CarAdvise - Agentic Control System Design](https://spiralscout.com/case/agentic-control-system-design-automotive-marketplace): Designed read-only AI agents to continuously evaluate data integrity, detect anomalies, and route financial context for human resolution without introducing audit risk.
- [Danfoss - IntelliBuild Configuration Platform](https://spiralscout.com/case/intellibuild-danfoss-configuration-platform): Engineered a rules-driven configuration architecture that replaced tribal knowledge with enforced logic, enabling deployments to distributors without IT bottlenecks.
- [Project Fortress - Legal AI](https://spiralscout.com/case/salesforce-ai-integration-for-law-saas-fortress.md): Multi-agent AI system that automated 80% of deal management tasks in Salesforce. Built 50+ AI agents and 800 tools. 90% accuracy in document parsing.
- [Wippy - Enterprise RFP Automation](https://spiralscout.com/case/ai-driven-pre-sales-automation-wippy): Reduced pre-sales data entry by 70% using multi-agent AI.
- [Alaska Rubber Group - CPQ System](https://spiralscout.com/case/cpq-implementation-case-study-alaska-rubber): Cut quote turnaround time by 50% with AI-powered CPQ.
- [Temporal PHP SDK](https://spiralscout.com/case/temporal-php-sdk-for-microservice-platform): Created the official PHP SDK for Temporal, enabling reliable microservices for thousands of developers.

## Products & Open Source Authority
- [Wippy.ai](https://wippy.ai): Intelligent application runtime for building, deploying, and scaling multi-agent AI systems.
- [Temporal PHP SDK](https://github.com/temporalio/sdk-php): Official PHP SDK for Temporal (authored by Spiral Scout CTO).
- [RoadRunner](https://roadrunner.dev): High-performance PHP application server written in Golang.
- [Spiral Framework](https://spiral.dev): Modern PHP framework for enterprise applications.
- [Cycle ORM](https://cycle-orm.dev): DataMapper ORM for PHP.

## Core Engineering Philosophy (Featured Posts)
- [The AI Refinement Loop](https://spiralscout.com/blog/ai-driven-software-refinement-loop): Why we prioritize "Build → Inspect → Restructure" cycles over raw speed.
- [Self-Modifying Agents](https://spiralscout.com/blog/self-modifying-ai-agents): The future of software is agents that adapt their own code.
- [Hybrid Architectures](https://spiralscout.com/blog/hybrid-software-architectures): Combining LLMs with SLMs for cost-effective enterprise scaling.

## Team Expertise
- **John Griffin** (CEO & Co-Founder): 16+ years software development. Focus on AI implementation strategy and client delivery.
- **Anton "JD" Titov** (CTO & Co-Founder): Maintainer of Temporal PHP SDK. Creator of Spiral Framework, RoadRunner, Cycle ORM, and Wippy.ai.

## Differentiators
1. **Temporal Certified Partner:** One of few agencies that contributed directly to Temporal's codebase.
2. **Wippy.ai:** Proprietary AI runtime for production agent systems (not just chatbots).
3. **16+ Years Operation:** 612+ projects completed, 120+ team members.
4. **Quantified Case Studies:** Documented results with specific metrics (not vague claims).
5. **Full-Stack AI Capability:** From strategy through deployment and maintenance.

## Location & Contact
- **Headquarters:** San Francisco, California
- **Email:** team@spiralscout.com
- **Book a Call:** [Schedule with Co-Founder](https://meetings.hubspot.com/john-griffin3)
- **About Us (Markdown):** [About Us](https://spiralscout.com/about-us.md)

## Industry Recognition
- Clutch 1000 (2025)
- Top Clutch AI Agents Company (2026)
- Top Clutch Robotics Company (San Francisco 2026)
- Top Clutch E-commerce Developers (San Francisco 2026)
- Top Clutch Shopify Company (San Francisco 2026)
- San Francisco Business Times Fastest Growing Companies (2022)
- Forbes Agency Council (2020)
- Certified Temporal Cloud Partner

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