MessageMedia is rebranding to Sinch Engage

The same trusted platform, but with a new name and look. As we begin to unify under the Sinch brand, MessageMedia joins a larger ecosystem while keeping what makes it great.

  • Top integrations with HubSpot, Salesforce, NetSuite, Zoho CRM, and many more

  • 5B+ SMS delivered yearly

  • 24/7 live chat and email support

Get started
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Thousands of brands trust Sinch Engage (formerly MessageMedia)

Currently a MessageMedia customer?

  • If you’re based in the US or UK, this website is the new home for the MessageMedia website.

  • The MessageMedia app is unchanged for now. Your login and account remain exactly the same. 

  • Want to understand why this is happening and what’s next? Read about our rebrand.

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Multiple channels

Reach customers on the channels they love

MessageMedia continues to be the best way to engage and convert customers where they are – on their phones. 

  • Repurpose and personalize campaigns across SMS/MMS, RCS, and WhatsApp – all from one hub

  • Read, manage, and assign conversations from a unified team inbox 

  • Continue to get fast and reliable message deliverability, anywhere around the world

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Seamless integrations

Connect with tools you already use

  • ERP and CRM systems: Integrate with Salesforce, HubSpot, and NetSuite to sync contacts, trigger messages from deal stages, and log all conversations.

  • E-commerce platforms: Connect with Shopify and BigCommerce to send order confirmations and shipping updates directly to customers.

  • Automation tools: Connect to Workato or Zapier to sync texting with over 5,000 apps across your stack. 

Explore our integrations
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Clothing the Gaps increase Black Friday campaign ROI by 2,000%

“We’d been using email marketing for a long time, and we were posting to social every day, but we weren’t seeing those cut-through and open rates that we were looking for. With the support of Sinch, we targeted our highly engaged audience first with SMS for Black Friday…and it paid off.
Laura Thompson CEO and co-founder
Read the customer story
How Clothing The Gaps Achieved 2,000% ROI with Sinch Engage

Constant Supply builds connection with retail customers with smarter SMS

“Email is great, but being able to message people directly is such an easier way of communicating with those customers. Using the platform and being able to deal directly with people, that’s super powerful for us, and it works really, really well.“
Adam Blackburn Director
Read the customer story
How Constant Supply uses SMS to simplify customer communications

A leading beauty retailer achieved a 38x ROI with personalized SMS

“Sinch Engage is really easy to use. We import our customers through our email provider or through Shopify, then we’ll write up the SMS campaign, pop in any personalized fields such as their name and then schedule – it’s as easy as that.”
Annaliese Evans CRM & Loyalty Specialist at Oz Hair & Beauty
Read the success story
How Oz Hair and Beauty achieved a 38x ROI with personalized SMS

Swimming Pool Kits Direct’s small team now reaches 100+ customers weekly with SMS automation, synced with HubSpot

“Our reps had their own phones with their own messages on them. There wasn’t team visibility around how communications were happening, or where or when, and there was no automation, either. Now with Sinch, just having that cut-through and trust, and having a platform that knows how to handle these things has really helped us. It’s been an awesome experience for our business.”
55%
increased engagement when adding SMS
100%
five-star reviews maintained on Google
Colm Walsh Managing Director
Read the customer story

Powerful features

Personalize and automate messages with ease

As always, you can send personalized texts and drip campaigns fast with smart AI, templates, and more, built in.

  • Trigger automatic reminders and confirmations based on CRM or ERP data  

  • Draft messages faster with our AI writing assistant 

  • Create templates for reusable text campaigns

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Campaign analytics

Get the data you need to know what’s working

Keep track of every campaign’s performance—without having to deal with complex setups or extra tools. 

  • Track open rates, conversions, and engagement metrics from a single dashboard

  • Get real-time performance data for your whole team

  • Use our data insights to continuously improve your messaging campaigns  

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INDUSTRIES For business messaging

A messaging solution for every business

Retail & Ecommerce

Recover abandoned carts, send promotions, and notify customers about deliveries and stock updates.

Healthcare

Send appointment reminders and patient follow-ups. 84% of patients say they’re more likely to attend an appointment with text reminders.

Finance

Reduce late payments with automated billing reminders, and send account alerts, fraud warnings, and two-way communications.

Professional Services

Send automated booking confirmations, reminders, and service updates. Stay in touch with new promotions.

Travel & Hospitality

Elevate guest experience with instant booking confirmations, guest messaging, and loyalty program communication.

Education

Remind students and prospects about class schedules, tuition deadlines, and events.

Technology

Reduce churn and boost user engagement with personalised onboarding, timely product tips, and efficient two-way customer support.

Event Management

Keep attendees informed with event countdowns and schedule updates.