Expert help in your ear.
And your eyes.

Sidekick gives field workers instant AI assistance via smart glasses. When AI cannot handle it, a real human expert joins in seconds.

See how it works · Who it’s for
~$300 Hardware cost Hardware
Runs on glasses you may already own.
Sidekick is device-agnostic. No specialized hardware required. ~$300 is the typical cost of a compatible pair of smart glasses, but Sidekick works on any AR/XR headset or smart glasses you have.
<30s To expert help Expert help
AI responds in under 5 seconds.
Human expert handoff adds ~25 seconds. Measured from the moment you ask for help to the moment an expert is on-screen seeing what you see. End-to-end, no hold music..
$500/hr Downtime saved Downtime
Based on average field technician downtime.
One hour waiting for an expert to travel on-site costs $500+ in lost productivity, overtime, and SLA penalties. Sidekick eliminates that wait entirely.
How it works

Help arrives before you finish asking

Sidekick runs on smart glasses you already own. No new hardware required.

Field worker inspecting equipment through smart glasses
01

Look at the problem

Your glasses camera sees exactly what you see. No setup, no typing, no taking your hands off the job.

02

AI responds instantly

Sidekick analyses the situation and delivers a solution by voice and display overlay in seconds.

AI solution overlay on smart glasses display
03

Human expert on standby

If AI cannot handle it, a verified human expert joins the call and sees exactly what you see.

Live video call with a human expert
04

Get back to work

Problem solved, hands free, on site. No waiting for a call back, no looking things up on your phone.

Hands-free repair on site
Use cases

Built for the people who keep things running

Trades first. Everyone next.

Sidekick use cases: electrical, field service, construction, healthcare, home, and more
Electrical Field service Construction Elderly care Home
The founder
Prasanth Sasikumar
Founder, Sidekick  ·  PhD, Empathic Computing

I spent 9+ years researching how humans collaborate remotely using AR and smart glasses under the most cited AR researcher in the world. 40+ peer reviewed papers. 694 citations. Work published at CHI, IEEE VR, ISMAR, and SIGGRAPH Asia.

My early work on remote collaboration prototypes published at CHI 2020 (video) laid the foundation for what Sidekick is today. Since then I have built collaboration systems for nearly every wearable device, including Apple Vision Pro.

My PhD work on volumetric capture for remote presence evolved dramatically over 4 years, from rough point clouds to real-time photorealistic avatars. I built an MR teleconferencing system that Apple validated by acquiring a company doing the exact same thing for $1M.

Currently doing customer discovery across the US, talking to field workers and finding out exactly where the pain is biggest.

40+ Published papers
694 Citations
9yr+ AR/VR experience
Prasanth Sasikumar
PhD, Empathic Computing  ·  9+ years AR & smart glasses research

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