Published articles by Usman Ladan
Recently, it has become increasingly recognised that self-servicing is a growing rather than decl... more Recently, it has become increasingly recognised that self-servicing is a growing rather than declining phenomenon. To explain this, a range of competing theories have emerged which
variously portray those engaged in self-servicing either as rational economic actors, dupes, seekers of self-identity, or simply doing so out of necessity or choice. This paper evaluates
critically the validity of these rival explanations. To do this, the extent of, and reasons for, self-servicing in the domestic realm is empirically evaluated through an internet survey of 5,500 people living in the city of Sheffield in England. This resulted in 418 valid responses (a 7.6 per cent response rate). The finding is that three-quarters of all domestic tasks surveyed were last conducted on a self-servicing basis. Turning to why self-servicing is used, the finding is that all the previous theorisations are valid to differing degrees, and through a process of induction, a theoretically-integrative typology is offered which combines the existing theorisations by differentiating between various ‘willing’ (rational economic actors, choice, identity seeking) and ‘reluctant’ (economic and market necessity, Dupes, participants in the self-service economy. The outcome is a call for further research on the wider applicability of using this typology to explain self-servicing across other retail and distribution activities (e.g., food retailing, organising travel and holidays) is now required.
Papers by Usman Ladan
Journal of Economy and its Applications, 2012
Recently, it has become increasingly recognised that self-servicing is a growing rather than decl... more Recently, it has become increasingly recognised that self-servicing is a growing rather than declining phenomenon. To explain this, a range of competing theories have emerged which variously portray those engaged in self-servicing either as rational economic actors, dupes, seekers of self-identity, or simply doing so out of necessity or choice. This paper evaluates critically the validity of these rival explanations. To do this, the extent of, and reasons for, self-servicing in the domestic realm is empirically evaluated through an ...
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Published articles by Usman Ladan
variously portray those engaged in self-servicing either as rational economic actors, dupes, seekers of self-identity, or simply doing so out of necessity or choice. This paper evaluates
critically the validity of these rival explanations. To do this, the extent of, and reasons for, self-servicing in the domestic realm is empirically evaluated through an internet survey of 5,500 people living in the city of Sheffield in England. This resulted in 418 valid responses (a 7.6 per cent response rate). The finding is that three-quarters of all domestic tasks surveyed were last conducted on a self-servicing basis. Turning to why self-servicing is used, the finding is that all the previous theorisations are valid to differing degrees, and through a process of induction, a theoretically-integrative typology is offered which combines the existing theorisations by differentiating between various ‘willing’ (rational economic actors, choice, identity seeking) and ‘reluctant’ (economic and market necessity, Dupes, participants in the self-service economy. The outcome is a call for further research on the wider applicability of using this typology to explain self-servicing across other retail and distribution activities (e.g., food retailing, organising travel and holidays) is now required.
Papers by Usman Ladan
variously portray those engaged in self-servicing either as rational economic actors, dupes, seekers of self-identity, or simply doing so out of necessity or choice. This paper evaluates
critically the validity of these rival explanations. To do this, the extent of, and reasons for, self-servicing in the domestic realm is empirically evaluated through an internet survey of 5,500 people living in the city of Sheffield in England. This resulted in 418 valid responses (a 7.6 per cent response rate). The finding is that three-quarters of all domestic tasks surveyed were last conducted on a self-servicing basis. Turning to why self-servicing is used, the finding is that all the previous theorisations are valid to differing degrees, and through a process of induction, a theoretically-integrative typology is offered which combines the existing theorisations by differentiating between various ‘willing’ (rational economic actors, choice, identity seeking) and ‘reluctant’ (economic and market necessity, Dupes, participants in the self-service economy. The outcome is a call for further research on the wider applicability of using this typology to explain self-servicing across other retail and distribution activities (e.g., food retailing, organising travel and holidays) is now required.