inproceedings by Milad Kolagar
articles by Milad Kolagar

Nowadays, quality promotion of healthcare services has become one of the most challenging goals ... more Nowadays, quality promotion of healthcare services has become one of the most challenging goals of healthcare systems all over the world. Also, one of the most important factors affecting the implementation of healthcare policies in any country is managing and controlling knowledge and learning of healthcare systems. In this study, a model has been proposed for healthcare quality improvement which investigates the relationship between knowledge-based practices (knowledge management and organisational learning) and healthcare policies (patient safety culture and clinical governance) and their impact on healthcare quality in three training hospitals of Tehran, Iran. The results and findings have confirmed the strength of the proposed framework. The novelty of this research lies in the inclusion of knowledge-based practices while implemented on patient safety culture as a basis for the dominance of hospitals' clinical governance in order to improve the healthcare quality which leads to healthier families, healthier lifestyles and healthier societies.

Today, the uncontrolled urban expansion and ever-increasing rise of construction have caused the ... more Today, the uncontrolled urban expansion and ever-increasing rise of construction have caused the need for food, urban greenery, and a healthy environment to be felt more than any other time. On the other hand, population growth and the reduced production of agricultural products and food have jeopardized food security in urban areas, which will endanger the sustainable development of cities. However, the main problem, in which many societies are involved, is how to respond to these needs in a sustainable way. One of the ways of responding to these dilemmas in large cities is the purposeful implementation of urban agriculture. Urban agriculture development, as an important issue, requires the adoption of fundamental and logical policies. In this regard, this research was conducted to evaluate the extent of adherence to urban agriculture in Iran’s eight densely populated cities using a new combined approach of the best–worst method (BWM) and weighted aggregated sum product assessment (WASPAS). The results indicated that urban agriculture still has a long way to go and should be considered more seriously. Moreover, vertical farming has been suggested as one of the ways of promoting urban agriculture in the country and smoothing the way to sustainable development.
Papers by Milad Kolagar

IEEE transactions on engineering management, 2024
Manufacturing companies are introducing innovative ways to facilitate the sustainable transition ... more Manufacturing companies are introducing innovative ways to facilitate the sustainable transition of their customers' operations. The emerging literature on digital servitization proposes numerous factors, such as the use of advanced AI analytics, orientation toward outcomes, and aligning ecosystem partnerships, which can potentially influence the sustainable performance of industrial customers. However, there is currently a lack of understanding regarding how these factors interact to result in sustainable outcomes. Hence, this study seeks to shed light on these complex relationships by identifying viable smart solution strategy configurations for achieving customer sustainable performance. Drawing on a dataset of 180 Swedish manufacturing firms, this study uses a configurational comparative methodnamely, fuzzy-set qualitative comparative analysis (fsQCA)-to identify the impact of different configurations of "AI-driven optimization", "outcome orientation", "value co-creation", and "ecosystem orchestration" conditions on the realization of customer sustainable performance. This study has identified five smart solution strategies that empower manufacturers to realize sustainable performance for their customers. Among the five configurational strategies identified, the first configurational strategy appears to be the most prominent, as it is based on an outcome-based approach in which the firm uses its technological expertise and its ecosystem partnerships to take over customer operations. Thus, this study contributes to the ongoing discussion in digital servitization on its enabling role for industrial sustainability practices.
Journal of Business Research

Environment Systems and Decisions, 2019
Energy planning is one of the most important issues affecting the behaviors and policies of diffe... more Energy planning is one of the most important issues affecting the behaviors and policies of different countries at national and international levels. Concerns over the depletion of non-renewable energy sources and the pollution caused by their consumption have led most countries to focus on renewable energy sources. In this regard, governments are trying to develop policies for extensive use of their renewable energy sources. The precise formulation of such policies requires the development of quantitative approaches to assess the potential of the country in this field. Because selecting inappropriate approaches for evaluating the energy resources leads to wrong decisions in planning and policy-making for the whole energy sector and can cause irrecoverable damages to the country. Since energy issues are multi-dimensional in their nature, the development and selection of the appropriate decision-making approach among the available methods have become a critical issue in this field. In order to overcome this problem, this study proposed a hybrid approach by combining data envelopment analysis (DEA) and fuzzy best–worst method (FBWM) for the prioritization of renewable energy sources (RESs) in Iran. For this purpose, it considered five technical, economic, environmental, social, and political sustainability dimensions into account. The obtained results indicated that the solar, hydroelectric, wind, biomass, and geothermal energy sources are respectively the most efficient RESs in Iran. Also, a three-stage sensitivity analysis approach has proved the consistency of DEA-FBWM approach over the other decision-making methods. Consequently, the proposed approach can be used as a reliable method in the energy policy-making process.

Smart Cities, 2019
Today, the uncontrolled urban expansion and ever-increasing rise of construction have caused the ... more Today, the uncontrolled urban expansion and ever-increasing rise of construction have caused the need for food, urban greenery, and a healthy environment to be felt more than any other time. On the other hand, population growth and the reduced production of agricultural products and food have jeopardized food security in urban areas, which will endanger the sustainable development of cities. However, the main problem, in which many societies are involved, is how to respond to these needs in a sustainable way. One of the ways of responding to these dilemmas in large cities is the purposeful implementation of urban agriculture. Urban agriculture development, as an important issue, requires the adoption of fundamental and logical policies. In this regard, this research was conducted to evaluate the extent of adherence to urban agriculture in Iran’s eight densely populated cities using a new combined approach of the best–worst method (BWM) and weighted aggregated sum product assessment ...

International Journal of Productivity and Quality Management, 2019
Nowadays, quality promotion of healthcare services has become one of the most challenging goals o... more Nowadays, quality promotion of healthcare services has become one of the most challenging goals of healthcare systems all over the world. Also, one of the most important factors affecting the implementation of healthcare policies in any country is managing and controlling knowledge and learning of healthcare systems. In this study, a model has been proposed for healthcare quality improvement which investigates the relationship between knowledge-based practices (knowledge management and organisational learning) and healthcare policies (patient safety culture and clinical governance) and their impact on healthcare quality in three training hospitals of Tehran, Iran. The results and findings have confirmed the strength of the proposed framework. The novelty of this research lies in the inclusion of knowledge-based practices while implemented on patient safety culture as a basis for the dominance of hospitals' clinical governance in order to improve the healthcare quality which leads to healthier families, healthier lifestyles and healthier societies.

Journal of Service Management
PurposeThe purpose of this study is to understand how digital servitization enables the process o... more PurposeThe purpose of this study is to understand how digital servitization enables the process of internationalization for industrial SMEs.Design/methodology/approachThe present study has adopted an exploratory multiple case study, conducting a total of 40 interviews in a two-phased approach to data collection. The first phase consisted of exploratory interviews with twenty-six industrial SMEs connected to the manufacturing industry in Sweden and Finland. Then, six SMEs were selected in the second phase to participate in additional in-depth interviews.FindingsFirst, this study identifies three gradual enabling phases concerned with the digital service maturity of SMEs consisting of digital awareness, digital service innovation and digital service mass customization. Second, the three interdependent phases of ecosystem knowledge synergy, ecosystem integration and ecosystem value co-creation were identified to improve ecosystem involvement. Finally, a process framework has been devel...

The problem of production planning and Maintenance is one of the most important decision in produ... more The problem of production planning and Maintenance is one of the most important decision in production industries and because of their interaction, it is necessary to be studied simultaneously. These two problems are sometimes studied separately that causes to lose ideal result. In this study, a two objectives model is presented for the problem of multi-cycle and multi-product Integrated Production Planning considering storage capacity limitations and Repair and Maintenance. The first objective is minimizing total cost elements that is a known objective in this field, and the second is minimizing work force changes. Although usually the cost of work force changes is considered as an element in total cost, but for some important factors such as social impact, continuous loss of knowledge and skills, and so on it is necessary to considered work force changes as an independent objective. So, at first problem definition via objective functions, parameters, and decision variables are pre...

International Journal of Quality & Reliability Management
PurposeNowadays, the risk assessment and reliability engineering of various production processes ... more PurposeNowadays, the risk assessment and reliability engineering of various production processes have become an inevitable necessity. Because if these risks are not going to be evaluated and no solution is going to be taken for their prevention, managing them would be really hard and costly in case of their occurrence. The importance of this issue is much higher in producing healthcare products due to their quality's direct impact on the health of individuals and society.Design/methodology/approachOne of the most common approaches of risk assessment is the failure mode and effects analysis (FMEA), which is facing some limitations in practice. In this research, a new generalized multi-attribute failure mode analysis approach has been proposed by utilizing the best–worst method and linguistic 2-tuple representation in order to evaluate the production process of hemodialysis solution in a case of Tehran, Iran.FindingsAccording to the results, entry of waste to the mixing tanker, im...
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inproceedings by Milad Kolagar
articles by Milad Kolagar
Papers by Milad Kolagar