FAQs
General Buyback
What kind of cards do you buy back?
Our Main buyback are OP Janks, SR, Hits
JAP Pokémon, Janks, EX, hits
ENG Pokémon, Janks, EX, hits
We accept slabs, vintages and will provide a quote upon evaluation.
Do you accept damaged or played cards?
Yes, we accept cards in various conditions, but the offer will depend on the card's condition. Please indicate condition when submitting.
Do you buy graded cards (PSA BGS etc?)
Yes, PSA BGS we do, prices based on grade of slab and will be quoted by us. Other grading company slabs, take in will be by discretion.
Pricing & Payment
What is the ‘welcome10’ buyback buff?
What is the 'welcome10' buyback code for? ‘welcome10' gives new users additional 10% buyback value of their first buyback order when they create an account.Who is eligible for the welcome10 buyback buff? The code is available to new users only who create an account and make their first buyback order.
How do I redeem the 'welcome10' code? Simply enter ‘welcome10’ during cart out when carting out your first buyback order after signing up.
The 10% buyback buff code is applied automatically once the code is entered and the order is confirmed.
Can I use 'welcome10' more than once? No, the code can only be used once per customer and is valid for first-time bookings made with a registered mobile number.
Does the discount apply to all services? ‘welcome10’ applies to eligible buyback order.
Is there an expiration date for ‘welcome10’? The offer may be time-limited.
Can I combine ‘welcome10' with other future promotions? No, ‘welcome10’ cannot be combined with other discounts or promotional offers.
How is the buyback price determined?
Prices are based on current market value, condition, and demand. We use reliable marketplaces and recent sales data to price fairly.
How will I get paid?
Payment can be made via PayNow, bank transfer, or cash (cash transaction only if informed in advance).
When will I receive payment?
Typically within 24–48 hours after cards are received and process within 3-7 days.
Submission & Process
What is unfiltered janks?
Unfiltered janks basically refer to all the low-value/common cards left over after removing the hits from a freshly opened pack.For example:
After you open a pack, if you take out only the hits (EX cards and above), everything else inside — commons, uncommons, trainers, energies — is considered unfiltered bulk/janks.
It just means the cards haven’t been sorted, picked through, or curated — they’re still in their raw, mixed state right after opening.
Do you accept bulk cards?
Yes, we offer bulk rates for commons/uncommons/rares. Rates may vary based on set and condition.Do I need to sort the cards before sending them?
Yes sorting will also aid in the submission in the website, as well as speed up process, which will help expedite in payment. Quotes will not be improved in doing so.How do I submit my cards for a quote?
You can cart out on our website at sgtcgservices.com, or message us directly on Instagram @sgtcgservices.
Drop us a WhatsApp at +65 80268366 and our buyback team will assist you.
Can I drop off the cards in person?
Yes, in-person drop-offs can be arranged at selected meet-up points. DM us to schedule a time.
Trust & Safety
Can I reject the quote if I’m not satisfied?
Yes, you’re under no obligation to accept the quote. If rejected, we’ll return your cards (shipping charges may apply).Is my submission safe?
Absolutely. We treat all submissions with care and ensure secure handling during evaluation.Take a look through our FAQs, and if you don't find what you're looking for, feel free to reach out to our support team for further assistance. Happy browsing!