Leverage the Summit to grow your B2B network with valuable contacts and potential partners in the customer service industry. Gain insights into the latest trends and strategies, and hear groundbreaking innovations from renowned speakers.
As a leading conference and exhibition, the Summit offers exclusive insights and the opportunity to engage directly with C-level executives. Acquire practical insights and best practices on key industry topics through inspiring presentations, engaging panel discussions, and deep dives with leading experts and innovators.
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Expand your network: Forge valuable connections, find potential collaborators or clients, and enhance both your professional and personal network.
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Be inspired: Listen to high-profile speakers and learn from industry leaders, innovators, and renowned entrepreneurs in various formats.
This is an excerpt of the attendees of Service Summit 2026
The companies Alte Leipziger and Hallesche form the German insurance group known as the ALH Group. Alte Leipziger Life Insurance and Hallesche Health Insurance are mutual insurance associations and serve as the parent companies of the group, which operates in the market under the name ALH Group.
Attendees' job titles:
Head of Customer Service
CEWE Stiftung & Co. KGaA is the parent company of the CEWE Group, a Europe-wide provider of photographic services and online printing solutions, headquartered in Oldenburg, Germany.
Attendees' job titles:
Head of IT Team
Clariant SE is a leading Swiss specialty chemicals company based in Muttenz, Switzerland. Founded in 1995 as a spin-off from Sandoz, Clariant now operates in over 36 countries and employs around 10,500 people. The company offers innovative and sustainable solutions in areas such as catalysts, care chemicals, and adsorbents.
Attendees' job titles:
Head of Customer Service Desk EMEA
The organization provides people with disabilities access to participation through work and education across 16 locations in more than 20 service and production areas, as well as in day support services, vocational education, and transition management. The services are individually tailored for people with intellectual or mental disabilities.
Attendees' job titles:
Head of Digitalisation
Eppendorf SE is a company headquartered in Hamburg that develops, manufactures, and distributes products and services for laboratories worldwide.
Attendees' job titles:
Head of IT Service Management | IT Governance & Support
Fissler GmbH is a German family-owned company founded in 1845 and headquartered in Idar-Oberstein, Germany. It is a leading manufacturer of premium cookware, known worldwide for high-quality products “Made in Germany,” including pots, pans, and pressure cookers.
Attendees' job titles:
Team Lead Customer ServiceHead of Global Customer Support
Fressnapf Tiernahrungs GmbH is a German franchise company for pet food.
Attendees' job titles:
Head of Omnichannel Customer Care
The Association of Statutory Health Insurance Physicians of North Rhine (KVNO) is one of a total of 17 Associations of Statutory Health Insurance Physicians in Germany. As a public law corporation, KVNO represents the interests of its members—nearly 23,200 panel physicians and psychotherapists practicing in the North Rhine region of North Rhine-Westphalia—vis-à-vis policymakers, statutory health insurance funds, and the public.
Attendees' job titles:
Head of Service & Consulting
The Wiener Zeitung is an Austrian daily newspaper. It was first published in 1703 under the name “Wiennerisches Diarium” and is considered one of the oldest newspapers in the world.
Attendees' job titles:
Head of Procurement/Service Units
TECE is a manufacturer and supplier of building services systems, including flushing and pre-wall installation systems, drainage technology, and piping systems. These products are distributed via specialist wholesalers and professional installers and are combined into complete bathroom and building services solutions.
Attendees' job titles:
Head of Quality In Field / Field Service
Thermo Fisher Scientific is an American supplier of scientific instrumentation, reagents and consumables, and software services. Based in Waltham, Massachusetts, Thermo Fisher was formed through the merger of Thermo Electron and Fisher Scientific in 2006.
Attendees' job titles:
Director Field Service EMEA
The VAHLE Group is a globally active system provider for mobile industrial applications. Its cross-industry portfolio includes intelligent solutions for flexible power and data transmission as well as positioning and control systems.
Attendees' job titles:
Director Business Unit Service & AfterSales
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