Mark Aakhus

Rutgers, The State University of New Jersey, School of Communication and Information, Department of Communication, Faculty Member

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Dr. Mark Aakhus, Associate Dean for Research and Professor in the School of Communication & Information (SC&I) at Rutgers University, earned a Ph.D. from the University of Arizona in Communication with an emphasis in Management Information Systems and an M.A. from the Edward R. Murrow School of Communication at Washington State University.

Dr. Aakhus's research investigates the uses of language, argumentation, and social interaction in professional practice, organizational processes, and information systems. This research articulates the competence and creativity involved in managing complex situations through communication and design. By examining the relationship between communication and design, his research seeks to advance knowledge about augmenting human interaction and reasoning through technological and organizational interventions and innovations. This research informs professional education, promotes organizational and technological innovation, and inspires forms of engagement for deliberation and creative problem solving.

Current research, teaching, and doctoral projects emphasize the following themes:

Designing Common(s) Ground for Open Innovation in Healthcare: Social Media and Information Systems for Deliberation and Collective Intelligence.

Argument Mining: Laboratory for the Study of Applied Language Technology and Society

Sustainability Communication: Controversy and

Rationality in Polylogues about the environment and wellness in the New Media Ecology.

Accountability & Communication in the Business-Society Relationship

The aim in these streams of research is to improve understanding of the intentional, and emergent, design of institutions for communication and the consequences for the co-creation of health, wellness, and democracy.
Address: School of Communication & Information
Rutgers University
New Brunswick NJ 089091-1071

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John M Carroll

The Pennsylvania State University

Simon Buckingham Shum

University of Technology Sydney

The Open University

The Open University

The Open University

The Open University

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Books by Mark Aakhus

Argumentation in Complex Communication: Managing Disagreement in a Polylogue

by Marcin Lewinski and Mark Aakhus

Argumentation in Complex Communication: Managing Disagreement in a Polylogue, 2023

A pervasive aspect of human communication and sociality is argumentation: the practice of making ... more A pervasive aspect of human communication and sociality is argumentation: the practice of making and criticizing reasons in the context of doubt and disagreement. Argumentation underpins and shapes the decision-making, problem-solving, and conflict management which are fundamental to human relationships. However, argumentation is predominantly conceptualized as two parties arguing pro and con positions with each other in one place. This dyadic bias undermines the capacity to engage argumentation in complex communication in contemporary, digital society. This book offers an ambitious alternative course of inquiry for the analysis, evaluation, and design of argumentation as polylogue: various players arguing over many positions across multiple places. Taking up key aspects of the twentieth century revival of argumentation as a communicative, situated practice, the polylogue framework engages a wider range of discourses, messages, interactions, technologies, and institutions necessary for adequately engaging the contemporary entanglement of argumentation and complex communication in human activities.

Mark Aakhus

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