Emmo Knight Turbo
Emmo Knight Turbo
OWNER'S MANUAL
Preface
An Important Message From EMMO
Thank you for choosing EMMO. Congratulations on your purchase of a new KNIGHT TURBO.
This document is intended as a short introduction to your new e-bike. It contains essential safety, performance and
service information. Please read and understand this manual fully before assembling and riding your bike. Be sure to
watch the offical Emmo KNIGHT TURBO assembly video available at https://emmo.ca/pages/e-bike-assembly-guide.
Additional information about your bike can be found on our website at www.emmo.ca.
Be sure to check all hardware for correct torque during assembly.
Illustrations
Illustrations shown in this document may differ in detail from the exact configuration on your particular e-bike model. The
illustrations are a general reference for instruction and description purposes only.
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Content
About This Manual����������������������������������������������������������������������������������������������������������������������������� 5
About EMMO�������������������������������������������������������������������������������������������������������������������������������������� 6
Rules and Regulations������������������������������������������������������������������������������������������������������������������������ 7
Safety Disclaimer����������������������������������������������������������������������������������������������������������������������������� 10
Description��������������������������������������������������������������������������������������������������������������������������������������� 13
Schematic Diagram������������������������������������������������������������������������������������������������������������������������������������������������������������������� 13
Side View����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������13
Handlebar Attachments���������������������������������������������������������������������������������������������������������������������������������������������������������������������14
Speedometer���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������15
Operation Guide������������������������������������������������������������������������������������������������������������������������������� 18
How to Turn on the Bike������������������������������������������������������������������������������������������������������������������������������������������������������������ 18
Seat�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������21
Remote�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������24
Circuit Breaker�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������25
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Right Switches��������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 26
Left Switches����������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 27
Throttle�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 28
Charger�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 29
Lithium Charger�����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������35
Charging Precautions�������������������������������������������������������������������������������������������������������������������������������������������������������������������������42
Battery��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 43
Disposal������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������44
Radio������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 46
Passenger Footpeg������������������������������������������������������������������������������������������������������������������������������������������������������������������� 50
Pedal������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 51
Lights����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 52
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Headlight����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������52
Signal Lights����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������54
Tire Pressure����������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 57
Serial Number���������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 59
Frame Number������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������59
Motor Number�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������60
Riding Guide������������������������������������������������������������������������������������������������������������������������������������� 61
Checking List Before Riding������������������������������������������������������������������������������������������������������������������������������������������������������ 61
Warranty Policy�������������������������������������������������������������������������������������������������������������������������������� 62
E-Bike Registration��������������������������������������������������������������������������������������������������������������������������� 65
Contact Us���������������������������������������������������������������������������������������������������������������������������������������� 67
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About This Manual
This document is intended as a short introduction to your new e-bike. It contains important safety, performance and service
information. Read and understand it along with the information provided during the on-delivery instructions before using the
product. Pay special attention to the safety messages as shown here, and keep the manual handy for future reference.
WARNING: Warning about a situation that can cause death, serious physical injury and
! or heavy material damage if one does not obey the safety instructions.
DANGER: Danger statement indicates a hazardous situation that, if not avoided, has a
! very high risk of death, serious injury, or property damage.
CAUTION: Caution statement indicates a hazardous situation that, if not avoided, could
! result in minor or moderate injury or property damage.
NOTICE: Notice is important information that can help you avoid bike/property damage
! or extend the life of parts and the bike.
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About EMMO
Emmo is a proud Canadian company based in Toronto, Ontario. As the leading manufacturer of electric bikes, Emmo has
provided over 500,000 people with environmentally-friendly transportation throughout North America. We believe that
electric mobility for everyone is a big step in moving towards a zero-emission future.
Since 2009, Emmo has offered a large selection of electric mobility options for commuting and recreation. With
our diversity of products, we create high-quality options to accommodate everyone’s needs with an emphasis on
reducing their carbon footprint. The past decade has proven that Emmo e-bikes are not only a sustainable method of
transportation, but that they also push the limits of conventional bikes –to take you further, with less effort and more fun.
Driven by our vision of inspiring more people to lead a greener lifestyle, Emmo strives to give our riders’ the best
experience possible. Our in-house research and development spans two continents. Our e-bikes are designed in North
America and undergo rigorous testing at our state-of-the-art facilities. Throughout this process, every facet of this
complex supply chain is vigorously scrutinized to ensure the end product arrives in flawless condition at our four
distribution centers in North America. We continue to be at the forefront of the e-bike industry. With over 100 retailers,
Emmo is never too far away.
For over 13 years, our strong commitment to design and innovation has resulted in every Emmo product encompassing
the latest technology. Our e-bikes exclusively use programmable sine-wave BLDC controllers, allowing higher
performance, longer range and enhanced reliability in all conditions. Backed by our comprehensive warranty, we ensure
riders are confident in the purchase of their Emmo.
Emmo believes that a greener future is not only possible, it’s necessary, and we want to do our part to build greener
communities by making e-bikes more accessible.
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Rules and Regulations
According to Canada’s Motor Vehicle Safety Regulations ( MVSR ). A qualified e-bike (defined as Power Assist Bicycle)
must meet the following requirements:
Other requirements include a permanently affixed compliance label from the manufacturer stating that the vehicle is a
power-assisted bicycle under statutory requirements in force at the time of manufacture. Currently, there is no license, no
insurance, and no vehicle registration required to operate a qualified e-bike according to federal legislation. E-Bike riders
share the same rights and responsibilities as other road users.
However, provinces and local municipalities have the power to restrict the use of e-bikes. Most provinces require the rider
to wear a helmet. Some provinces have special requirements with regard to the age limit to operate an e-bike, the type of
helmet required, even the number of wheels and wheel size. In Ontario, typically, e-bikes are generally treated the same
as regular bicycles. According to the Ministry of Transportation of Ontario (MTO), the age limit to operate an e-bike is 16
years old and above; the maximum weight of the bike is 120 kilograms (265 pounds); the bike must have a brake distance
of less than 9 meters; Any modifications made to the bike’s motor to create speeds greater than 32km/h are prohibited.
As the rules and regulations are subject to changes in different provinces and municipalities. Please check your municipal
bylaw and see where you stand.
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Rules and Regulations
Useful links:
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E-Bike Regulations in Nova Scotia:
https://novascotia.ca/just/regulations/regs/mv18786.htm
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Safety Disclaimer
This manual contains important safety, performance and service information. Read and understand it along with the
information provided during the on-delivery instructions before using the product, and keep it for reference. Ensure that
you comprehend all instructions and safety notes/ warnings.
! WARNING: Ensure the bike fits you properly before use. You might lose control if the bike is too small or too big
for you.
By choosing to ride an electric bicycle you assume the responsibility for the risk of riding an e-bike. The rider is responsible
to know and practice the rules of safe and responsible riding, as well as proper use and maintenance of the bicycle.
! WARNING: Riders must have the physical condition, reaction time and mental capability to ride and manage
traffic, road conditions, and sudden situations. Riders should also familiarize themselves on local
bylaws regarding riding an e-bike.
If you have an impairment, hearing impairment, physical impairment, cognitive language impairment,
or a seizure disorder, consult your physician before riding any bicycle.
! WARNING: Failure to confirm proper installation, compatibility, proper operation or maintenance of any
component or accessory can result in serious injury or death. Make sure that correct setup,
tightening and torqueing to recommended torque values have been completed on your bike.
! CAUTION: Before the first ride, familiarize yourself with all the bicycle features. Practice and become proficient
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at applying the brakes, using the throttle in a controlled setting before riding in more risky
conditions. If you plan to ride at night, familiarize yourself with the lights and signals.
! WARNING: Please make sure the bike works properly and safely before each ride or (Inspect key components,
including but not limited to the brakes, brake sensors, throttle). Make sure all the hardware, such as
the handle bar, hand grips, seat, pedals are secured in place. Have your bike inspected by a licensed
mechanic on a regular basis depending on the condition of the bike.
! DANGER: DO NOT use this product with standard bike trailers, stands, vehicle racks, or accessories that have
not been tested for safety and compatibility and verified as safe and compatible with the bike by
EMMO. Contact us if you have any question or concern.
! WARNING: E-Bikes and e-bike parts have strength and integrity limitations. Extreme riding should not be
performed or you will risk damaging the components or becoming seriously injured or killed. This
includes but not limited to jumps, stunts, or any riding that exceeds your capabilities.
! WARNING:
• Keep the battery away from children and pets.
• Keep the battery & charger away from water and open fire.
• DO NOT drop or subject the battery & charger to any big shocks.
• Charge the battery only with the charger that was supplied with the e-bike or supplied by an
official EMMO dealer.
• DO NOT use the battery & charger for other purposes.
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• Never connect the battery's terminals with each other.
• DO NOT cover the battery & charger or place objects on top of it during charging.
• DO NOT leave the battery & charger unattended while charging.
• Disconnect the charger and the battery immediately if you notice a strange smell or smoke.
• In the unlikely case that the battery is on fire: NEVER try to put the fire out with water. Cover
the fire with large amounts of sand and call emergency services immediately.
In no event shall EMMO be responsible for any direct, indirect or consequential damages, including without
limitation, personal injury, property damage, or economic losses, whether based on contract, warranty,
negligence, or product liability.
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Description
1. Schematic Diagram
a. Side View
A Headlight
A B C D E F G H I B Front Turning Signal Light
C Driver Footpeg
D Rear Shocks
E Seat Cushion
F Passenger Handles
G Taillight
H Rear Turning Signal Light
I License Plate Light
J Front Fender
J M K Front Shocks
L Front Wheel
N M Rear Fender
K O N Passenger Footpeg
O Chain
L P P Side Kickstand
Q Q Rear Wheel
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Description
1. Schematic Diagram
b. Handlebar Attachments
H E Left Grip
D F Left Switch Housing
E G Ignition
I
H Front Brake Lever
J
F I Throttle
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Description
1. Schematic Diagram
c. Speedometer
A
D
B V km
E
!
C ECU
F
M
km/h
G
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Description
1. Schematic Diagram
c. Speedometer
When the headlight high beam is on this indicator. Remains on until the high beam is
A High Beam Indicator
turned off.
Flashes when the left turning signal is turned on. This arrow remains flashing until the
B Left Turning Signal
turning signal is canceled.
Indicates the current battery strength. (Note: the accurate battery level is shown at full
C Battery Strength Indicator
throttle instead of when the bike is still.)
Flashes when the right turning signal is turned on. This arrow remains flashing until
D Right Turning Signal
the turning signal is canceled.
F Speed Mode Indicator Indicates the speed level (this function may not be available for certain models).
G km/h
Current Speed Indicates the real-time speed of the bike.
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Description
1. Schematic Diagram
c. Speedometer
Warning Lights
Brake Sensor Failure Brake is applied (brake sensor is activated)/ Brake sensor failure.
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Operation Guide
1. How to Turn on the Bike
a. Key Ignition/Steering Lock
A
SH
PU
B A Power Off
C B Power On
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Operation Guide
1. How to Turn on the Bike
a. Key Ignition/Steering Lock
SH SH
PU
PU
IGN
IGN
TI TI
I
ON ON
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Operation Guide
1. How to Turn on the Bike
a. Key Ignition/Steering Lock
SH
PU
To unlock the steering:
• Insert the key
IGN
TI
• Push the key in and turn it clockwise
I
ON
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Operation Guide
1. How to Turn on the Bike
b. Seat
How to Open the seat
UNLOCK TH E
SEAT LOCK
I. The seat lock is located on the left II. Insert the key and unlock the seat III. While keeping the seat lock at the
side of the bike, below the seat lock by turning the key clockwise. unlock position, lift the back of
cushion. seat up slightly.
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Operation Guide
1. How to Turn on the Bike
b. Seat
How to Open the seat
IV. Silde the seat cusion backwards V. Remove the seat cushion.
to detach the seat cushion from
the frame.
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Operation Guide
1. How to Turn on the Bike
b. Seat
How to close the seat
PUSH
SEAT
LOCK
PIN
• There are three lock hooks are located on the bottom of the seat cushion.
• Make sure three hooks catch at the hook locks at same time.
• Gently push the seat cushion down at the position of the seat lock pin.
• Make sure the seat is locked properly.
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Operation Guide
1. How to Turn on the Bike
c. Remote
A B
Press the button once to activate the anti-
A Lock Button
theft alarm system.
Press the button once to cancel the alarm
D C B Unlock/Cancel Button or to turn off the bike if the bike is turned on
with the remote.
Press the power button twice to turn on the
C Power Button
bike with the remote.
NOTICE:
• By holding the unlock button, you can adjust the sensitivity of the alarm. 1 'beep' means least sensitive,
while 5 'beep's means most senstive. (This function may not be available in bikes sold in certain ares.)
• If the alarm system is on, please cancel the alarm before you turn on the bike.
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Operation Guide
1. How to Turn on the Bike
d. Circuit Breaker
Located in the compartment under the seat, the circuit breaker is the main switch of the bike. When it
is turned off, the battery will be disconnected from the system and you will not be able to use the bike,
nor will you be able to charge the bike.
! WARNING: The wires inserted into the circuit breaker could have high voltage output. DO NOT touch any
bare wires. If you have any concern, contact your EMMO dealer for assistance.
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Operation Guide
2. Right Switches
The switch housing on the handlebar hold these switches that control the lights, signals, horn and etc..
Headlight
A B C D Slide the switch to turn on the headlight
A +
and tail light.
Tail light
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Operation Guide
3. Left Switches
Hight Beam
A Flasher
Press the button will flash the high beam.
A B C D
Slide the switch to the right will turn on the
Right Turning
B Signal
right side turning signals. (Push the switch
lever in to cancel the turning signal).
Hight Beam
C Light
Press it down will turn the high beam on.
Low Beam
D Light
Press it down will turn the low beam on.
E Left Turning
Slide the switch to the left will turn on the
E Signal
left side turning signals.(Push the switch
lever in to cancel the turning signal).
F PUSH
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Operation Guide
4. Throttle
The throttle controls the speed of the e-bike. As shown below, twist the throttle towards you to operate. With
the help of the speed mode switch, you can also change the speed setting.
! WARNING: DO NOT turn the throttle if you are not ready to ride.
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Operation Guide
5. Charger
a. Lead Acid Charger
A Front Label
B Charging Indicator
C Charger Specification Label
D Charging Plug
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Operation Guide
5. Charger
a. Lead Acid Charger
A. Front Label
The front label contains brief information of the voltage and capacity of the battery that the charger
should be used for (more details are included in the specification label on the back of the charger).
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Operation Guide
5. Charger
a. Lead Acid Charger
B. Charging Indicator
NOTICE: If the charger gets warm during regular use, this is normal and is no cause for concern.
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Operation Guide
5. Charger
a. Lead Acid Charger
NOTICE: 72V30Ah SLA and 72V32Ah SLA are the same battery/charger based on different rating systems.
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Operation Guide
5. Charger
a. Lead Acid Charger
UNLOCK THE
STORAGE LID
I. Locate the storage lock on the II. Insert the key and turn it clockwise III. The charging port is located in the
gas tank storage lid. to unlock and open the storage lid. storage compartment.
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Operation Guide
5. Charger
a. Lead Acid Charger
IV. Open the charging port lid. V. Plug the charger. VI. Plug the charger into a regular
110V wall outlet.
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Operation Guide
5. Charger
b. Lithium Charger
A
B
C
D
E
A Charger Label
B Charging Indicator
C Charger Specification Label
D Power Cord Socket
E Power Cord
F Charging Plug
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Operation Guide
5. Charger
b. Lithium Charger
A. Charger Label
The front label contains brief information of the voltage and capacity of the battery that the charger
should be used for (more details are included in the specification label on the back of the charger).
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Operation Guide
5. Charger
b. Lithium Charger
B. Charging Indicator
NOTICE: If the charger gets warm during regular use, this is a normal response and is no cause for
concern.
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Operation Guide
5. Charger
b. Lithium Charger
38
Operation Guide
5. Charger
b. Lithium Charger
! WARNING: You MUST NOT plug the power cord directly to the bike/battery. High voltage may damage the bike/
battery and cause severe iniury.
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Operation Guide
5. Charger
b. Lithium Charger
UNLOCK THE
STORAGE LID
I. Locate the storage lock on the II. Insert the key and turn it clockwise age lid.
gas tank storage lid. to unlock and open the stor- III. The charging port is located in the
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Operation Guide
5. Charger
b. Lithium Charger
I. Open the charging port lid. II. Plug the charger. III. Plug the charger into a regular
110V wall outlet.
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Operation Guide
5. Charger
c. Charging Precautions
! WARNING:
• You must use the compatible charger (approved by EMMO) to charge the battery.
• DO NOT submerge or allow the charger to become submerged in water or any liquid.
• DO NOT use the charger if the cord becomes frayed, has exposed solution or wires or
shows any damage.
• DO NOT use the charger if the plastic enclosure or the charging connector is broken,
cracked or shows any significant damage.
• If the charger/battery becomes unreasonably hot, please disconnect the charger from
the power outlet and contact your EMMO dealer immediately.
• After the charging is completed, please disconnect the charger from the power outlet first.
• Leave the battery and charger out of the reach of children.
• Charge the battery in a dry, well-ventilated space. DO NOT charge the battery in the rain /snow.
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Operation Guide
6. Battery
a. Battery Safety Precautions
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Operation Guide
6. Battery
b. Disposal
This product contains sealed lead acid batteries which must be disposed or recycled in an environmentally
safe manner. Do not dispose of the batteries in your household trash. Do not dispose of the batteries in a
fire, this could cause the batteries to leak or explode. The incineration, disposal in landfill and or placing
sealed lead acid batteries with household trash is prohibited by law in most areas.
NOTICE:
• Used batteries must be treated as hazardous waste.
• Batteries must be disposed of in accordance with the the regulations set forth by your local govern-
ment/organizations.
• In case of uncertainty, please contact EMMO customer service department at [email protected]
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Operation Guide
6. Battery
c. Storage & Maintenance
• For storage, please disconnect the battery from the bike and charge the battery on a
regular basis (at least once a month).
• Battery packs and chargers need to be stored in a clean, dry, ventilated place, avoid
contact with corrosive material, and keep them away from heat and fire.
• Battery storage condition: temperature:-20 - 35℃ , humidity ≤ 65%RH.
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Operation Guide
7. Radio
A VOL+ D
B VOL- E
C MOD
F
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Operation Guide
7. Radio
MP3- Press the button once to play the previous song in the list.
D Previous
FM radio- Press the button once to switch to previous channel in the list.
MP3- Press the button once to play the next song in the list.
E Next FM radio- Press the button once to switch to next channel in the list. Hold the button to search for available chanels
(initialization).
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Operation Guide
8. USB Charging Port
PUSH
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Operation Guide
9. Kickstand & Kill Switch
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Operation Guide
10. Passenger Footpeg
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Operation Guide
11. Pedal
PUSH
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Operation Guide
12. Lights
a. Headlight
The headlight assembly has multiple operation modes - high beam, low beam and daytime running
light, to accommodate your needs under different conditions.
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Operation Guide
11. Lights
b. Tail light & Brake Light
The tail light increases your visibility to others at night/under dark conditions. The brake light
signals to the traffic behind you that your E-bike is slowing down so that they can adjust their
speed accordingly.
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Operation Guide
11. Lights
c. Signal Lights
The built-in turning signals give the nearby traffic a better insight of your intended route.
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Operation Guide
13. Adjusting the Brake
How to Adjust:
• The adjustment nut is located on the brake lever. Use it to adjust the gap between
the lever and the hand grip.
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Operation Guide
14. Cleaning / Lubricating the Chain
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Operation Guide
15. Tire Pressure
It is recommended to check the tire pressure on a regular basis to keep things at their best working conditions.
30
20 40
PSI
10 50
0 60
35 PSI
I. Locate the valve on the rim. II. Remove the valve cap. III. Use an air pump with gauge
to adjust the tire pressure to
35 PSI.
Tire pressure affects the following:
• Service life of the tires and other components of the bike.
• Riding safety.
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Operation Guide
14. Tire Pressure
• Riding comfort
• Travel distance
! WARNING:
• You MUST inflate the tire to the recommended tire pressure before the first ride. Failure to do so
may damage your bike and void your warranty.
• DO NOT over-inflate, as this could damage the tire or wheel. (The recommended tire pressure
range is marked on both tires by the manufacturers.)
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Operation Guide
16. Serial Number
a. Frame Number
EN140MKM0009
Find the Frame Number:
• The frame number is located on the neck of frame.
• You will find the Frame Number engraved on the frame.
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Operation Guide
15. Serial Number
b. Motor Number
EN140MKM0009
EN
14 0 09
M K M 00
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Riding Guide
1. Checking List Before Riding
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Warranty Policy
By purchasing any Emmo Inc products or other brand items sold by Emmo Inc, the customer agrees to the
policies and procedures outlined below.
Terms and conditions apply for eligibility of warranty. Please refer to Terms and Conditions.
Any warranty is extended to the original owner with the original purchase paperwork. This portion does not cover the
purchase of parts or the purchase of products sold by Emmo Inc that is not an electric bike, electric scooter ebike, electric
motorcycle style ebike, electric mobility scooter, kick-style electric scooter, or ride-on toy.
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• Six Month Warranty Six month warranty on original Batteries and Chargers provided that they have been
maintained as instructed by your vehicle hand-book and not subjected to freezing temperatures. For
Lithium models, the chargers must match the lithium batteries. Emmo is not responsible for any damage
resulting in using another brand or voltage of charger. The customer is responsible for providing original
purchase paperwork and shipping the item to and from the store.
• If you are not able to bring the ebike to the location you purchased from, you may be required to ship
the item and a copy of your purchase paperwork to Emmo Inc before receiving a replacement item. You are
responsible for shipping to Emmo Inc. Once the warranty claim is approved, Emmo Inc will arrange the
shipping for the replacement parts and cover the return shipping to you unless expressed otherwise by
Emmo Inc. Labor will not be covered by Emmo Inc.
• Certain conditions that may limit or completely void the warranty of your e-bike are: altering the ebike from
its original design or its intended use, eg: pulling a trailer, as a delivery vehicle or any commercial use.
Purchased Parts
Please consult your Emmo dealer for more details of the parts policies.
• Shipping Damage: Emmo Inc will not be held responsible for any lost, stolen, or damaged items due to
any delivery services or courier actions. Report any damage to Emmo Inc within 7 days of receiving the part
with pictures for any shipping damage and proof of purchase. Please note the damage on the shipper’s Bill
of Delivery prior to signing off on the shipment. Shipping damage is not covered by Emmo Inc if you choose
your own shipping method or freight forwarder. The cost of shipping will not be covered under warranty
unless Emmo Inc agrees in writing to cover the shipping cost.
• Repair and Store Purchases of Emmo Inc Products: Any warranty is extended to the original owner
with the original purchase paperwork. Any return or exchange within 7 days must be in new, unused, and
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original packaging. The customer is responsible for notifying Emmo Inc of the return or exchange and the
cost of shipping will not be covered under warranty unless Emmo Inc agrees in writing to cover the shipping
cost. On all return and exchange items, a restocking fee of 20% will be withheld from the refund amount
unless Emmo Inc has agreed to another arrangement in writing. The cost of the item minus the restocking
fee will be refunded once the product is returned and determined to be returnable. Restocking fees are 20%
of MSRP not including Taxes, Freight/Shipping or PDI. Items out of original packaging will not be accepted.
• Part Warranty Policy: All items with warranty must have a valid warranty sticker. For Lithium models, the
chargers must match the lithium batteries. Emmo is not responsible for any damage resulting in using
another brand or voltage of charger or using an Emmo item with items that are not sold by Emmo Inc.
Within 7 days, any items defective by manufacturer quality and are under warranty can be replaced. After
7 days, any items defective in manufacturer quality and are under warranty can be repaired. Warranty does
not cover damage due to lack of maintenance, accident, misuse or abuse. Damage incurred from water,
road salt and other foreign debris or chemicals. The labour of any warranty repair will be covered by the
original store that the Emmo Inc part was purchased from only when it is being repaired at said store. For
repairs that are done on items that are not from Emmo Inc, only a 7-day Parts Warranty will be included.
• If the part was paid by financing, you are responsible for any cancellation fees or penalties charged by the
third party financing company unless Emmo Inc has agreed to cover the fees in writing. The financing loan
agreement will only be cancelled after Emmo Inc has received and approved the returned item.
• For repairs that are done on items that are not from Emmo Inc, only a 7-day Parts Warranty will be included.
Emmo Inc is not responsible for items modified from its intended use or purpose resulting in damage to the
ebike or injury to the customer or third party.
NOTICE: If you have any questions, please contact your local dealer.
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E-Bike Registration
Once you have purchased an EMMO E-Bike, you can register your vehicle with us to validate your warranty.
In order to register your E-Bikes, please follow the steps listed below:
E-BIKE REGISTRATION
Invoice Number:
Store Location:
Customer Name:
Address:
Phone Number:
Email:
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E-Bike Registration
Survey:
How did you find out about EMMO Inc.? (Please select the options that apply)
Returning Customer
Family / Friend
Passing by Store
Kjiji
TERA
Yelp
Other
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Contact Us
LOCATION
EMMO Mississauga EMMO Toronto
1224 Dundas St E, Unit 6 438 Spadina Ave, Unit 2
Mississauga, ON L4Y 2C5 Toronto, ON M5T 2G8
Canada Canada
Contact Website
Toll Free: + 1-888-217-1217 www.emmo.ca
Email: [email protected] www.emmo.ca/pages/contactus
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