Descriere
Zeno Chatbot: Revolutionize Your WordPress Site with AI-Powered Support
Key Features and Intelligent Learning
Zeno Chatbot is an advanced AI-powered WordPress chatbot plugin. This innovative tool empowers you to seamlessly integrate a fully customizable chatbot into your WordPress site, harnessing the power of cutting-edge OpenAI (GPT-5 Mini and others) or Google Gemini models for intelligent, human-like interactions.
What sets Zeno Chatbot apart is its ability to learn directly from your WordPress pages, posts, and uploaded resources—including images and PDFs. This transforms your site’s content into a dynamic, interactive knowledge base, delivering precise, context-aware responses without any coding required.
- 24/7 Automated Customer Support: Provide instant, round-the-clock assistance to keep your visitors engaged and satisfied.
- User-Friendly Setup: Secure, intuitive installation from your WordPress dashboard—deploy in minutes, no technical expertise needed.
- Advanced Monitoring & Analytics: Track conversations, customer satisfaction, and emerging issues via a comprehensive dashboard.
- Seamless Email Integration: Convert chats into trackable email threads for effortless follow-up.
Ideal for Diverse Websites
Whether you’re running a blog, SaaS tools, or eCommerce stores, Zeno Chatbot excels at handling FAQs, offering real-time guidance, and streamlining user journeys. It reduces support workload, boosts engagement, and elevates your site’s overall user experience—all while maintaining your brand’s voice through super customizable widgets (colors, styles, and visualizations).
Why Choose Zeno Chatbot?
Built exclusively for the WordPress community, this free plugin (with premium features on the horizon) ensures fast, accurate, and friendly conversations that feel truly personalized. Say goodbye to generic bots and hello to a virtual assistant that anticipates needs and resolves queries on autopilot.
[Discover Zeno Chatbot today] (https://chatbotwp.ai) and unlock the future of effortless, AI-driven customer engagement!
🚀 Why Use Zeno Chatbot?
- Reduce your support workload with instant, 24/7 AI assistance.
- Train the chatbot using your own WordPress content.
- Fully customizable widget to match your site’s brand.
- Choose from OpenAI GPT or Google Gemini for response generation.
- Secure and easy setup directly from your WordPress dashboard.
Key Features of Zeno Chatbot
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AI-Powered by Leading Models
Powered by OpenAI (GPT-5 Mini and others) or Google Gemini for smart, human-like conversations -
Trains Directly on Your Content
Automatically learns from your WordPress pages, posts, and uploaded resources including images, and PDF files -
100% No-Code Setup
Easy installation and configuration directly from your WordPress dashboard -
Fully Customizable Chat Widget
Match your brand with complete control over colors, styles, position, avatars, and welcome messages -
24/7 Automated Customer Support
Instant answers to FAQs, product questions, and visitor inquiries anytime -
Context-Aware & Accurate Responses
Understands your site content deeply for relevant, on-brand replies -
Advanced Analytics Dashboard
Monitor conversations, track customer satisfaction, and identify common issues -
Chat-to-Email Integration
Seamlessly convert ongoing chats into trackable email threads for follow-up -
Perfect for Any WordPress Site
Ideal for blogs, SaaS sites, eCommerce stores, agencies, and membership sites -
Secure & Privacy-Focused
No external third-party dependencies that compromise your data -
Free to Start
Core plugin is completely free, with premium features in development -
Rich Markdown Responses
AI responses display with beautiful formatting including headers, lists, code blocks, and links for improved readability
🧠 LLM Integration
- Choose your preferred AI provider: OpenAI, Google Gemini, or Anthropic Claude (coming soon).
- Supports advanced models like GPT-5 Mini.
- Store and encrypt your API key securely.
- Adjust model selection for cost-performance balance.
💬 Customizable Chat Widget
- Enable or disable floating widget visibility.
- Add custom agent name, avatar, and chat design.
- Personalize colors (header, send button, chat bubbles).
- Works seamlessly with any WordPress theme.
⚙️ General & System Settings
- Define your chatbot’s tone, behavior, and system prompts.
- Customize fallback or error messages.
- Manage all settings through an elegant, modern UI.
📧 Email Notifications
- Configure outbound email settings for chat transcripts and alerts.
- Set From Name, From Email, and Reply-To fields.
- Compatible with WordPress mail and SMTP plugins.
📚 Knowledge Base Integration
- Train the chatbot with internal content (Pages, Posts).
- Upload resources – Add images and PDF files from your Media Library.
- Option to rebuild or clear your content index anytime.
- Enable automatic updates when content changes.
- Files up to 15MB supported with automatic format detection.
📊 Smart Dashboard & Analytics
- Monitor total conversations, response time, and user satisfaction.
- View chat performance analytics over the last 14 days.
- Quick insights to measure and improve engagement.
🧩 Built-in Help & Guide
- Learn setup and usage directly inside the plugin:
- Why Zeno Chatbot
- How to Use
- Setting up LLM & API Key
- Options at a Glance
- Credits
Alternative to:
1.3.0 (February 17, 2026)
New Features:
* Internal Content expansion: added dedicated Sitemap, Product Index, and Knowledge Notes data sources in settings
* Sitemap indexing workflow: auto/manual source selection, chunked processing, progress modal, and completion summary
* Product indexing workflow: field-selectable WooCommerce indexing with chunked processing and dedicated product JSON output
* Conversation lifecycle controls: added dedicated Conversation Settings panel with auto-close and auto-summary options
* Conversation summaries: added summary status/actions in conversation details with retry/regenerate support
Improvements:
* Unified Internal Content overview loading into a single API payload
* Migrated indexing workflows to service-driven architecture with contract-locked response adapters
* Added transparent derived-text cache invalidation hooks across indexed knowledge sources
* Added consistency checks for scheduler usage, indexing contracts, and critical security invariants
Bug Fixes:
* Fixed invalid REST handler mapping for conversation status/reply endpoints
* Fixed markdown heading rendering in Knowledge Notes preview
* Fixed class loading regressions by enforcing Composer autoload flow and authoritative dump workflow
* Fixed summary generation transcript grounding to improve summary quality
Security:
* Strengthened chat session integrity with signed session payload verification
* Hardened public markdown rendering with strict sanitization and safe link protocol enforcement
* Reduced public error leakage by returning generic client-facing error responses
* Enforced scoped chat/history rate limiting and improved abuse controls
* Added same-site sitemap traversal enforcement for root and nested sitemap URLs
Roadmap
v1.4.0 – Enhanced Analytics & Insights
- Vector-based semantic search
- Sentiment and intent analysis
- Conversion tracking and popular topic dashboard
- Real-time analytics and report export (CSV, PDF)
v1.5.0 – Multilingual Support & Localization
- Auto-detect and respond in the visitor’s language
- Support for 50+ languages including RTL (Right-to-Left)
- Custom translations for widget UI
- Language-specific AI model selection
v1.6.0 – Advanced Document Processing
- Content priority and relevance scoring
- TXT file support
- Automatic document summarization
Troubleshooting
If your chatbot shows:
“I apologize, but I encountered an issue processing your request.”
Please check the following:
1. Ensure a valid OpenAI API key is entered.
2. Verify your Data Source is indexed.
3. Review System Prompts for formatting errors.
4. Try rebuilding the index and saving settings again.
If the issue persists, please contact our support team.
License
This plugin is licensed under the GPL-2.0+ license.
You are free to modify, extend, and redistribute under the same terms.
Capturi ecran

Dashboard Overview – Monitor total conversations, performance, and satisfaction score. 
LLM Settings – Choose your preferred AI model and securely add your API key. 
Chat Settings – Customize the widget design, colors, and agent details. 
Email Settings – Configure outgoing emails and notifications. 
Data Source Settings – Index pages and posts for chatbot training.
Instalare
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Upload Plugin – Upload the
zeno-chatbot.zipfile via Plugins Add New Upload Plugin. Or search “Zeno Chatbot” in the WordPress Plugin Directory. -
Activate – Click Activate after installation.
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Set Up AI Provider – Go to Settings LLM Settings. – Choose OpenAI or Google Gemini. – Enter your API Key and select your model.
-
Configure Data Source – Go to Settings Data Source. – Select Pages and Posts to train your chatbot. – Click Rebuild Index to start indexing. – Optionally, upload images or PDFs in the Resources tab.
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Customize Chat Widget – Adjust agent name, avatar, and colors under Chat Settings. – Ensure Floating Chat Widget is enabled.
-
Save Settings – Save changes and test your chatbot live.
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Resources Upload – Upload images and PDFs to enhance chatbot knowledge.
Întrebări frecvente
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What LLMs does Zeno Chatbot support?
-
Zeno supports OpenAI or Google Gemini LLMs to generate responses. Your API keys are encrypted and securely stored.
-
Can I train the chatbot using my own WordPress content?
-
Yes. Zeno Chatbot can use your WordPress posts and pages as a knowledge base to answer questions contextually.
-
Is it compatible with all WordPress themes?
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Yes. The chatbot widget is lightweight and works seamlessly with any modern theme.
-
Can I customize the chatbot design?
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Absolutely. You can edit the chat header color, bubble color, button color, agent name, avatar, and background.
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Can I see what visitors are asking and how the bot is performing?
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Definitely. A built-in analytics dashboard shows conversation history, satisfaction ratings, most-asked questions, and unresolved topics
-
What file types can I upload as resources?
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You can upload images (JPG, PNG, GIF, WebP) and PDF files up to 15MB each. These files are processed and made available as context for your AI chatbot.
-
Does the chatbot support markdown in responses?
-
Yes! AI responses now render with rich formatting including headers, bullet lists, numbered lists, code blocks, bold, italic, and clickable links.
Recenzii
Contributori și dezvoltatori
„Zeno – AI-Powered Chatbot” este un software open-source. La acest modul au contribuit următoarele persoane.
ContributoriTradu „Zeno – AI-Powered Chatbot” în limba ta.
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Istoric modificări
1.0.0 (Date: December 1, 2025)
- Initial Launch
1.1.0 (Date: December 25, 2025)
- Added Saved Replies feature
- Added Semantic Matching Algorithm for Saved Replies
- Added Advanced Analytics Dashboard for Saved Replies
- Added Language Support
- Fixed Gemini API Empty Response
1.2.0 (Date: January 25, 2026)
🆕 New Features
- File Resource Upload – Upload images (JPG, PNG, GIF, WebP) and PDFs directly from the WordPress Media Library to provide additional context to your AI chatbot
- Markdown Response Rendering – AI responses now display with rich formatting including headers, lists, code blocks, bold, italic, and links for better readability
- Enhanced Dashboard Analytics – Redesigned dashboard with improved conversation metrics, performance insights, and visual charts
- Timezone-Aware Date Display – All dates in the admin panel now respect your WordPress timezone settings
🔧 Improvements
- Improved loading states across all settings pages for better user feedback
- Unified prompt building logic for more consistent AI responses
- Better resource formatting when sending context to AI providers
- Optimized internal content indexing with improved date handling
- Settings page navigation no longer causes unnecessary re-renders
- Cleaner, more maintainable codebase with reduced technical debt
🐛 Bug Fixes
- Fixed settings page re-rendering issue that caused UI flickering
- Fixed date display inconsistencies in Internal Content tab
- Improved error handling for AI provider responses
🔒 Security
- Added DOMPurify for HTML sanitization in markdown rendering to prevent XSS attacks
- Removed legacy code and unused dependencies for a smaller attack surface
