{"id":14589,"date":"2023-10-06T10:06:29","date_gmt":"2023-10-06T14:06:29","guid":{"rendered":"https:\/\/revalizesoftware.com\/?page_id=14589"},"modified":"2025-01-09T13:16:44","modified_gmt":"2025-01-09T18:16:44","slug":"sofon-solution-definition","status":"publish","type":"page","link":"https:\/\/revalizesoftware.com\/sofon\/sofon-solution-definition\/","title":{"rendered":"Sofon Solution Definition"},"content":{"rendered":"\t\t
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Solution Definition<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe starting point for a good quote is a description of the solution (\u201csolution definition\u201d) and Sofon gives you the tools to make this a smart process.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Solution definition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The starting point for a good quote is a description of the solution (\u201csolution definition\u201d) and Sofon gives you the tools to make this a smart process. It means that you can analyze your customers\u2019 needs in a structured way and then apply that information to find suitable solutions and describe them in professional, convincing, and comprehensible quotes. In fact, you will be able to produce such quotes even when the customers have requirements they have formulated themselves so you don\u2019t require a needs analysis. You can visualize your solutions without any problem and calculate their effects on the technical and financial aspects. You can also factor in a special request without interrupting a quote. Moreover, you can produce these quotes very quickly, because you have already set up a knowledge model and the smart questions on which you base the quotes in advance. It means that a quote can be generated in minutes or hours rather than days and weeks.<\/p>

In addition, quotes are always composed in the \u2018customer\u2019s language\u2019 so that the customer can understand it and judge whether the solution meets their needs.<\/p>

With professional, convincing offers that cover every aspect, you can cancel out the risks arising from quotes for the customer, thereby increasing the customer\u2019s confidence in you. You can also be sure of meeting the customer\u2019s expectations, avoiding disruptions in production. \u201cSolution definition\u201d makes your quoting process repeatable and enables you to make your production process repeatable, as well.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Sofon improves your solution definition by making the following processes smarter:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tNeeds Analysis<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Your situation<\/h3>

Your company, which works to customers\u2019 orders, is often confronted with questions from the plant about products that have been ordered or are that are even already in production. In cases such as this, you need to get in touch with the customers to coordinate all sorts of aspects. In fact, it\u2019s now practically become a structural part of the procedure. Although it interrupts the production process, it is more important for your products to meet your customers\u2019 expectations. You have already encountered several occasions in which your customers were disappointed, which involved a great deal of work to remedy the problem and still keep the customers happy \u2013 and it was very costly. Last time, for instance, the output of one machine was too low and caused problems. The fact of customers using their equipment slightly differently from the details provided by Sales remains a tricky issue. So, what\u2019s causing these issues? Is it Sales? Is it Engineering? Don\u2019t they ask the right questions? But they discussed everything in detail! And that\u2019s very time-consuming. It\u2019s very challenging to find the root of the problem. And it still happens, even after Sales rescues orders that are all but lost following extensive negotiations. It feels as if every negotiation process is a real price war, nearly forcing you to make the lowest offer.<\/p>

The solution<\/h3>

Sofon offers the perfect means for making inventories of each customer\u2019s specific needs and rapidly (within minutes) generating convincing, well-founded quotes containing suitable, 100% feasible solutions based on that information. Those solutions are automatically applied to the product that the plant will make, too.<\/p>

Your source is the knowledge model that you have drawn up in Sofon. In that model, you describe a coherent visualization of all your product options, together with their specifications, the applicable legislation and regulations, prices, and relevant stipulations.<\/p>

That knowledge can be accessed at a central point, which means it is available to your sales people \u2013 including your partners\u2019 and resellers\u2019 sales staff \u2013 who can use it to prepare quotes and contracts using the smart questions you have also recorded in Sofon. Those questions are formulated to include all possible applications of your product because you know your market. The questions are designed so that the answers always lead to solutions that you can offer.<\/p>

It also means that your sales people can prepare the quote in the customer\u2019s language so that the customer can understand it and judge whether the solution meets his needs.<\/p>

The advantages for you<\/h3>