REDCap@UNC
REDCap@UNC
REDCap (Research Electronic Data Capture) is a secure, web-based application for online and offline data capture for clinical research studies and operations and for other types of research studies that require tools for building and managing secure online surveys and databases. REDCap@UNC supports compliance with 21 CFR Part 11 and HIPAA regulations.
REDCap@UNC News & Updates
July 30, 2026: REDCap@UNC Maintenance Outage Planned for August 11th from 7 am – 9 am EDT
All REDCap instances will be unavailable to all users from 7:00 am until 9:00 am EDT on Tuesday, August 11 to allow the REDCap@UNC support team to perform maintenance and upgrades to the system. Users will not be able to access their projects or perform any actions in REDCap during this window.
To prepare, please close any REDCap browser tabs you have open by 6:30 am EDT on Tuesday, August 11. If you have any automated data imports or exports planned, please reschedule them so that they are not running during this window to prevent data loss.
REDCap@UNC will be available again at 9:00 am EDT. Thank you for your patience and understanding as we work to improve your REDCap@UNC experience.
Subscribe to REDCap@UNC Announcements to be notified of future updates, maintenance and new REDCap features and capabilities.
REDCap@UNC Services
REDCap@UNC offers three distinct services to support researchers in building and managing online surveys and databases for their research projects.
REDCap Research
REDCap Research provides access to a secure, HIPAA-compliant REDCap application for building and managing online surveys and databases for the purpose of conducting research. REDCap Research provides the necessary settings, external module restrictions, and project build requirements to prioritize data security and data integrity and uphold standards for the responsible conduct of research.
REDCap Part 11
REDCap Part 11 offers the same features as REDCap Research, but with additional support for FDA-regulated research study activities that are subject to 21 CFR Part 11 electronic records requirements. REDCap Part 11 is validated, configured, and maintained with routine software updates, operating system patches, security controls, and infrastructure documentation in accordance with 21 CFR Part 11 regulations.
REDCap Part 11 must be used in conjunction with proper procedures, documentation, and study-level validation to meet regulatory requirements.
REDCap Operations
REDCap Operations provides more flexible use of the robust tools in REDCap for building and managing surveys and databases needed to support research operations and administration activities. REDCap Operations can be used for a variety of research-adjacent purposes such as patient satisfaction surveys, faculty publication tracking, quality improvement, process improvement, and feasibility assessments.
REDCap Service Comparison
| REDCap Research | REDCap Part 11 | REDCap Operations | |
|---|---|---|---|
| Usage | Research study activities not subject to FDA Part 11 regulations | FDA-regulated research study activities subject to 21 CFR Part 11 regulations for electronic records | Research-adjacent activities not subject to IRB regulations |
| Usage examples | Study data collection; specimen data management; participant registry management | FDA-involved clinical trials | Quality improvement; feasibility assessment; business processes; ClinOps |
| HIPAA compliant | Yes | Yes | Yes |
| 21 CFR Part 11 compliant | No | Yes, when used in conjunction with proper procedures, documentation, and project validation | No |
| External module support | Yes (recharge rates apply) | Limited (recharge rates apply) | Yes (recharge rates apply) |
| Customization | Yes (recharge rates apply) | No | Yes (recharge rates apply) |
| User training | Highly recommended | Required | Highly recommended |
| Service rates* | Non-funded: $500/annual per project Industry funded: $1,000/annual per project Federal or other non-profit funding: No charges | Project initiation & onboarding: $20,000 Annual support: $4,000 21 CFR Part 11 re-validation**: $2,000.00 | Non-funded: $500/annual per project Industry funded: $1,000/annual per project Federal or other non-profit funding: No charges |
*Rates apply to projects initiated on or after October 1, 2026.
**For projects where study teams require modifications after initial validation has been completed.
Disclaimer: This information is being presented as guidance for the University of North Carolina research community and does not constitute regulatory or legal advice. Compliance with FDA 21 CFR Part 11 and other applicable research regulations, policies, and laws are the responsibility of the Principal Investigator and research study team. Use of REDCap alone does not assume compliance with FDA 21 CFR Part 11 or other applicable research regulations, policies, and laws. Compliance requires that REDCap be used in conjunction with proper procedures, documentation, project validation, and any other requirements.
Additional Recharge Services
For projects that require advanced REDCap solutions, the REDCap team offers additional recharge services including external module support and development, project builds, integration development, and support for APIs and REDCap integrations. To learn more about how RDMC can support your project needs within REDCap, please request a consultation with our experts.
REDCap Training
REDCap Basics training covers the basic functions and setup of REDCap at UNC. This training provides an introduction to REDCap, project creation, the REDCap interface, creating instruments, and getting support for a project. It is designed for users who have little to no REDCap experience and builds a foundation for them to effectively create and manage their research projects in REDCap. Please use the links below to signup for upcoming sessions:
Carolina Talent Training Modules
Users of REDCap Part 11 are required to take the appropriate role-based trainings through Carolina Talent. If you have questions about which training to take, please contact us through the REDCap Support Portal.
REDCap@UNC Guides
Explore our REDCap@UNC Guides to learn more about REDCap services, features, and known issues.
Questions and Support
For REDCap questions, support, and feedback, please submit a request through our REDCap Support Portal.