Monthly Archives: January 2013

Clear The Connection Cache On A Crashplan Server

I have an issue with one of my Crashplan clients. It’s been giving me an “unable to backup …. no connection for xx days” error message. This doesn’t seem to be uncommon if you just spend some time googling the error message. So maybe this will help solve an issue for someone else.

Apparently there is a feature in Crashplan that if you double click the house icon in the upper right corner of the client app, you can enter command line instructions …. I know, who knew right.

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To rescan your file selection simply type:

backup.replace <destination-GUID>

Where the destination GUID is that string of numbers given to each backup job. You can see them by logging into the web gui, or opening the backup folder on the actual store point.In my case the command looks like:

backup.replace 416416992487557064

You can find a list of other commands here