School of Design

A critically reflective account by two teachers seeking evidence of learning and the influence of technology in a web-supported approach, this paper examines rationale, student feedback and outcomes. A case is also sought for employing a cohort-specific approach to web-supported learning through pre-surveying students to reveal their access levels and affective responses to the technology in order to inform the pedagogic framework. With other 'backyard' practitioners in mind, the paper concludes by reinforcing the value of sharing the wisdom developed through such localised, idiosyncratic applications of the web in teaching and learning.

This paper produces the first mapping of the ostensibly 'lesbian' spaces in Brisbane, focusing on lesbian bars and/or clubs. While cultural geographers have long noted the increased presence of 'queerness' within urban built environments, including how articulations of queerness within the built environment impacts on the usage of those spaces both by queers and non-queers, few have applied this work to Queensland's capital 1 . This paper addresses this gap. To do so, I begin contextually by 'overviewing' how queer space has tended to be 'mapped' in existing scholarship. I then consider how lesbian space, in particular, is mediated, through interpersonal networks, queer media, and, increasingly, virtual spaces. The point of this is to consider how lesbians go about the process of finding each other, and of finding community, through and in the spaces of Brisbane's built environment.

This paper discusses and develops several findings out of a small action research project conducted in the context of a first year design studio. The basis for the project arose out of feedback that design critique is ambiguous, subjective and largely unqualified from the student point of view. While we implement criterion-referenced assessment (CRA) in design units, it is a struggle to identify and clearly express criteria and standards for design projects. Tutors may also struggle, as they relate their own frames of reference for design quality to the order of a CRA matrix. If the academics leading design units have difficulty with defining and agreeing on objectives and the standards against which student achievement is assessed, then where does that leave the student? The paper proposes framing a space of shared understanding by incorporating a dialogical address to criteria and standards into teaching practices, cumulatively expanding this discussion into more pervasive operational and developmental terms that embrace both the procedural and the (often delightful and surprising) declarative knowledge of our students.

ISSN: 0155 6223 ISBN: 0 908557 78 7 This research paper was reviewed using a double blind peer review process that meets DEEWR requirements. Two reviewers were appointed on the basis of their independence, expertise and experience and received the full paper devoid of the authors' names and institutions in order to ensure objectivity and anonymity. Where substantial differences existed between the two reviewers, a third reviewer was appointed. Papers were evaluated on the basis of originality, quality of academic merit, relevance to the conference theme and the standard of writing/presentation. Following review, this full paper was presented at the international conference.

The development of a new consumer product and its release to market is typically an expensive and risky process. It is estimated that up to 80% of all new products fail in the marketplace (Savoia, 2014). The consequences of failure can be ruinous for a manufacturer both financially and in terms of brand reputation. So even small improvements in success prediction have the potential to save money, effort and brand reputation. This paper proposes an approach where the history and evolution of a product is mapped and analyzed. The results of the analysis can then be used to inform design decisions. This paper will also demonstrate the similarities between biological evolution and the evolution of consumer products. Using the existing structure and terminology of biological evolution allows us to focus on the aspects of innovations that have led to success and those that have led to failure. This paper uses the case study of the wristwatch and its development over 100 years. The analysis of this leads to recommendations for contemporary " smartwatches. " Disruptive innovation; product evolution; smartwatch; product ecosystems;

Product Ecosystem theory is an emerging theory that shows that disruptive " game changing " innovation is only possible when the entire ecosystem is considered. When environmental variables change faster than products or services can adapt, disruptive innovation is required to keep pace. This has many parallels with natural ecosystems where species that cannot keep up with changes to the environment will struggle or become extinct. In this case the environment is the city, the environmental pressures are pollution and congestion, the product is the car and the product ecosystem is comprised of roads, bridges, traffic lights, legislation, refuelling facilities etc. Each one of these components is the responsibility of a different organisation and so any change that affects the whole ecosystem requires a transdisciplinary approach. As a simple example, cars that communicate wirelessly with traffic lights are only of value if wireless-enabled traffic lights exist and vice versa. Cars that drive themselves are technically possible but legislation in most places doesn't allow their use. According to innovation theory, incremental innovation tends to chase ever diminishing returns and becomes increasingly unable to tackle the " big issues. " Eventually " game changing " disruptive innovation comes along and solves the " big issues " and/or provides new opportunities. Seen through this lens, the environmental pressures of urban traffic congestion and pollution are the " big issues. " It can be argued that the design of cars and the other components of the product ecosystem follows an incremental innovation approach. That is why the " big issues " remain unresolved. This paper explores the problems of pollution and congestion in urban environments from a Product Ecosystem perspective. From this a strategy will be proposed for a transdisciplinary approach to develop and implement solutions.

This research aims to explore research directions in interior architecture in the higher education in Thailand within the past two decades (1997-2016). This research is a part of the quinquennial curriculum renewal process of the master degree of interior architecture programme, Department of Interior Architecture, King Mongkut’s Institute of Technology Ladkrabang (KMITL). The systematic literature review was conducted to track back on theses in interior architecture in the higher education in Thailand. The query focused on master degree theses published from 1997 to 2016 within ThaiLIS-Thai Library Integrated System (TTLIS) in which research, theses, and dissertations of all universities in Thailand were systematically collected. The keyword ‘interior architecture’ was used to search for thesis documents in TTLIS with specifically refined results on master degree theses in all universities in Thailand. One hundred and ninety-six theses were found in the search. This research compri...

Positive user experience (UX) has become a key factor in designing interactive products. It acts as a differentiator which can determine a product's success on the mature market. However, current UX frameworks and methods do not fully support the early stages of product design and development. During these phases, assessment of UX is challenging as no actual user-product interaction can be tested. This qualitative study investigated anticipated user experience (AUX) to address this problem.

This paper describes observational research and verbal protocols methods, how these methods are applied and integrated within different contexts, and how they complement each other. The first case study focuses on nurses' interaction during bandaging of patients' lower legs. To maintain research rigor a triangulation approach was applied that links observations of current procedures,'talk-aloud'protocol during interaction and retrospective protocol.

The landside environment of an airport terminal is an important area for both passengers and the airport as it is the first area passengers enter and experience, influencing passengers' overall airport experiences. This paper focuses on landside passenger experiences and factors which influence the quality of these experiences. Data collection occurred through video recorded observations of 40 passengers' airport experiences at two Australian international departure terminals.

Abstract In this paper, we describe the methods we have used to investigate expertise in interaction with physical interfaces. This paper covers the background of the interfaces (compression bandages), describes the methods used and presents findings on the use of tacit and explicit knowledge during interaction. Due to the increase in interest in interfaces that cross between the physical and digital, this method may be of interest to researchers who are involved in similar projects.

In recent years, de-regulation in the airline industry and the introduction of low-cost carriers have conspired to produce significant changes in the airport landscape. From an airport operator's perspective, one of the most notable has been the shift of capital revenue from traditional airline sources (through exclusive use, long term lease arrangements) to passengers (by way of fees collected from ticket sales).

Talking to a computer is hard. Large vocabulary automatic speech recognition (ASR) systems are difficult to use and yet they are used by many people in their daily work. This thesis addresses the question: How is ASR used and made usable and useful in the workplace now? To answer these questions I went into two workplaces where ASR is currently used and one where ASR could be used in the future. This field work was done with designing in mind.

Abstract Exploring the introduction of speech recognition, an intelligent software system, in the Magistrates Court of the Australian Capital Territory (ACT) promted questioning of the notion of agency. In this paper we look to sociology for conceptions of human and machine agency helpful to HCI.

Airports are vital sources of income to a country and city. Airports are often understood from a management perspective, rather than a passenger perspective. As passengers are a vital customer of airports, a passenger perspective can provide a novel approach in understanding and improving the airport experience. This paper focuses on the study of passenger experiences at airports.

Providing a positive user experience (UX) has become the key differentiator for products to win a competition in mature markets. To ensure that a product will support enjoyable experiences for its users, assessment of UX should be conducted early during the design and development process. However, most UX frameworks and evaluation techniques focus on understanding and assessing user's experience with functional prototypes or existing products.

Intuitive interaction is based on past experience and is fast and often non conscious. We have conducted ten studies into this issue over the past ten years, involving more than 400 participants. Data collection methods have included questionnaires, interviews, observations, concurrent and retrospective protocols, and cognitive measures. Coding schemes have been developed to suit each study and involve robust, literature based heuristics.

The research is based on studying the early stage of the design process. It aims to identify differences in design approaches across two design domains. The research is based on the analysis of the observational data from the conceptual stage of (i) product and (ii) software design process. The activities captured from the analysis of the design process are utilized to outline similarities and differences across the two domains.