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Bio

Full Time Support Since 2009

Back when we started our business in 2009, there were very few companies that were specializing in WordPress Support. It was mostly freelancers that built WordPress sites and then had to support them.

There was no one offering flat fee support. We invented and perfected the flat fee WordPress support model and to this day are still the leaders.

Interests

WordPress…. WordPress and MORE WordPress…

WordPress Origin Story

Our owner Jarrett Gucci’s story below.

Jarrett Gucci comes from a retail background that started at Home Depot in Buffalo NY as cashier and 18 months later was asked to be a project manager based out of Carson California with a goal of opening 12 stores in 14 months. This goal was accomplished. He has also been an area manager at Big Lots and Bed Bath and beyond. He left his very last retail career as a district manager at Linens & Things in 2007 to pursue a hobby of website development as hope he could make some money doing it. After 4 years of building and managing WordPress sites, he founded a company called WP Fix It and since 2009 his company has serviced over 382,000 WordPress support tickets. Something you may not know about Jarrett besides all this, is that when he was 15 his neighbor gave him a 1962 dodge dart and he completely took it apart and rebuilt it.

Jarrett Gucci also know in the WordPress support world as Quicksilver has the superhuman ability to troubleshoot WordPress issues at great speeds. He is a mutant that was born in darkest depths of open source with superhuman support powers. He is the product of a genetic experimentation with the goal of solving WordPress issues as fast as possible. Jarrett Gucci, Quicksilver is most commonly know as the owner and founder of WP Fix It where he and his superhero team have serviced endless WordPress issues since 2009.

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WordCamp Speaker '19

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WP Fix It

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

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Contributions

Type
September 2024
Sep 12 Thu · 12:56
Forums med
Posted a reply to [WooCommerce Order Test] No more payment gateways after activating plugin, on the site WordPress.org Forums:
The functionality you're describing is how the plugin used to work. Changes to WooCommerce triggered…
Sep 11 Wed · 21:09
Forums med
Posted a reply to [WooCommerce Order Test] No more payment gateways after activating plugin, on the site WordPress.org Forums:
We just released an update which should correct us. Let us know if not.
Sep 11 Wed · 21:09
Forums med
Posted a reply to [WooCommerce Order Test] test option not working, on the site WordPress.org Forums:
We just released an update which should correct us. Let us know if not.
July 2024
Jul 17 Wed · 14:18
Forums med
Posted a reply to [Conflict Finder] Conflict Finder is still having big issues. Please fix your plugin thoroughly., on the site WordPress.org Forums:
Please email our service manager which you have been communicating with to report any issues…
Jul 17 Wed · 14:01
Forums med
Posted a reply to [Conflict Finder] Conflict Finder is still having big issues. Please fix your plugin thoroughly., on the site WordPress.org Forums:
Plugin development is complex and during the process of improvements and enhancements there can be…
June 2024
Jun 17 Mon · 14:30
Forums med
Posted a reply to [WooCommerce Stripe Payment Gateway] Content Security Policy Issues…, on the site WordPress.org Forums:
There are tons of content security policy issues being shown in the browser console. See…
Jun 17 Mon · 14:18
Forums med
Created a topic, Content Security Policy Issues…, on the site WordPress.org Forums:
There are tons of content security policy issues being…
Jun 15 Sat · 20:00
Forums med
Posted a reply to [Conflict Finder] Your recent update is causing a major issue (with the MU plugin that it creates), on the site WordPress.org Forums:
We just pushed out an update that corrected this issue. Thanks for pointing this out…
Jun 15 Sat · 16:21
Forums med
Posted a reply to [Conflict Finder] Your recent update is causing a major issue (with the MU plugin that it creates), on the site WordPress.org Forums:
Hello Gary We received your personal email and sent a response for information to get…
May 2024
May 28 Tue · 11:59
Forums med
Created a topic, New Version Error, on the site WordPress.org Forums:
Warning: Trying to access array offset on value of typ…

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