Thu P. a11n (@thup90) – WordPress user profile

Member Since: June 12th, 2016
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Contribution History

Plugin Developer
Test Contributor
Translation Contributor
Translation Editor
WordCamp Organizer
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Posted a reply to MailPoet Conflict with Eventin plugin, on the site WordPress.org Forums:
Hi there, Thanks for sharing the information about your Checkout process. Can you share a…
2 weeks ago
Posted a reply to Excellent Support, on the site WordPress.org Forums:
Hi @ashain7, Thanks for taking the time to leave this review. It’s good to hear…
2 weeks ago
Posted a reply to Works well, with caveats, on the site WordPress.org Forums:
Hi @gasurgaelach, Thanks for the thoughtful review! We’re glad the plugin is working well for…
2 weeks ago
Posted a reply to Popup not loading, on the site WordPress.org Forums:
Hi @starhorsepax2, Thanks for sharing your feedback. I see several users have requested this feature.…
3 weeks ago
Posted a reply to Preview + Deliverability when using Gutenberg Editor, on the site WordPress.org Forums:
Hi @roymckenzie, Currently, the MailPoet plugin only supports the MailPoet Email editor and not Gutenberg.…
3 weeks ago
Posted a reply to Doesn’t work, on the site WordPress.org Forums:
Hi @anakinlaroche1977 — thanks for flagging this. I know it’s frustrating to get stuck at…
4 weeks ago
Posted a reply to Free plan – Still awaiting approval, on the site WordPress.org Forums:
Hi Stephanie, I checked and found that your plan was approved. Feel free to get…
4 weeks ago
Posted a reply to MailPoet free version – No approval or confirmation email after 48 hours, on the site WordPress.org Forums:
Hi there, I’m glad to hear that you solved it! Thanks for letting us know.…
4 weeks ago
Posted a reply to Unable to receive test emails or newsletter submissions., on the site WordPress.org Forums:
Hi there, We haven’t heard back from you in a while, so I’m going to…
4 weeks ago
Posted a reply to Human to check my settings, on the site WordPress.org Forums:
Hi there, We haven’t heard back from you in a while, so I’m going to…
4 weeks ago
Posted a reply to No post notifications since 2023 + sudden re‑engagement email, on the site WordPress.org Forums:
Hi there, We haven’t heard back from you in a while, so I’m going to…
4 weeks ago
Posted a reply to good plugin / service, on the site WordPress.org Forums:
Hi @w_p_g, Thanks for sharing your thoughts. I'm really happy to hear the plugin is…
4 weeks ago
Posted a reply to Popup not loading, on the site WordPress.org Forums:
Hi there, I tested on my site with a core loop this is actually the…
1 month ago
Posted a reply to CRON error: PHP Fatal error: Allowed memory size…, on the site WordPress.org Forums:
Hi @zeev2018, I'm glad to hear the issue is resolved when you switched to Action…
1 month ago
Posted a reply to Subscription Review, on the site WordPress.org Forums:
Hi @marcolenzo, I checked your subscription related to marcolenzo.eu and it was registered back in…
1 month ago
Posted a reply to Post button not active, on the site WordPress.org Forums:
Hi there, I understand the Send button is not clickable, even though you've set up…
1 month ago
Posted a reply to MailPoet email: “Action Required…Your Emails are at Risk of Failing…”, on the site WordPress.org Forums:
Hi there, I checked on our end and your domain is associated with two accounts.…
1 month ago
Posted a reply to Disable automatic sync of (Woo)-users to MailPoet lists and empty trash can, on the site WordPress.org Forums:
Hi @artankrasniqi1988, What you described is actually the expected behavior according to our documentation. I've…
2 months ago
Posted a reply to Abandoned cart reminder automation, on the site WordPress.org Forums:
Hi there, Thanks for confirming you've followed the troubleshooting steps with our AI assistant. The…
2 months ago
Posted a reply to Popup not loading, on the site WordPress.org Forums:
Hi @starhorsepax2, I opened the page you shared and the pop-up showed immediately for me:…
2 months ago
Posted a reply to Just works perfectly, on the site WordPress.org Forums:
Hi there, Thanks for getting back to us and sharing your solution. With the Optimized…
2 months ago
Posted a reply to Disable automatic sync of (Woo)-users to MailPoet lists and empty trash can, on the site WordPress.org Forums:
Hi @artankrasniqi1988, Thanks for sharing your findings with us. I'm glad to hear that you've…
2 months ago
Posted a reply to Just works perfectly, on the site WordPress.org Forums:
Hi there, Thanks for sharing your experience with WooCommerce Stripe. I'm glad to hear it's…
2 months ago
Posted a reply to Excellent Payment Gateway with Strong Features and Support, on the site WordPress.org Forums:
Thank you so much for sharing this feedback. I’m very glad to hear that the…
3 months ago
Posted a reply to Breaks down every other month, on the site WordPress.org Forums:
Hi Diana, I’m sorry to hear about the trouble you ran into with our plugin.…
3 months ago
Posted a reply to Unsubscribed mail adresses who never subscribed before, on the site WordPress.org Forums:
Hi @greendroid, Our developers confirmed this is the expected behavior and not a bug. When…
4 months ago
Posted a reply to Great support, on the site WordPress.org Forums:
Hi there, I'm glad to hear you had a positive experience with our support. Thanks…
4 months ago
Posted a reply to Not compatible with real-life store operations, on the site WordPress.org Forums:
Hi there, Thank you for taking the time to share your experience — I completely…
4 months ago
Posted a reply to Excellent, on the site WordPress.org Forums:
Hi there, Thank you for leaving the positive feedback. I'm glad to hear you find…
4 months ago
Posted a reply to Very helpful from the Support team, on the site WordPress.org Forums:
Hi there, Thank you so much for sharing your kind words! We’re really glad to…
4 months ago
Posted a reply to Reviewing your subscription, on the site WordPress.org Forums:
Hi there, I was able to locate your account. It looks like your subscription is…
5 months ago
Posted a reply to Fantastic Plugin, on the site WordPress.org Forums:
Hi @textweaver, I'm glad to hear about your positive experience with MailPoet. It's exciting to…
5 months ago
Posted a reply to MailPoet subscribers are repeatedly falling as bounced, on the site WordPress.org Forums:
Hi there, Can you make sure these email addresses are valid and deliverable? You can…
5 months ago
Posted a reply to Something very wrong, on the site WordPress.org Forums:
Hi Theo, To investigate further, can you please send us the following information. Please redact…
5 months ago
Posted a reply to MailPoet API v1: custom fields and subscriber status, on the site WordPress.org Forums:
Hi there, It's true that MailPoet form doesn't support multiple selections. However, if the ebooks…
5 months ago
Posted a reply to popup_form_dismissed_XX, on the site WordPress.org Forums:
Hi Kasper, I hope you found the previous reply helpful. It seems your question was…
5 months ago
Posted a reply to MailPoet causing site downtime, on the site WordPress.org Forums:
Hi @woodcock02, The issue you've encountered seems to be related to a query to purge…
5 months ago
Posted a reply to After newsletter signup get “Confirm you’re not a robot” page, on the site WordPress.org Forums:
Hi there, I can see the issue you described now: https://d.pr/i/3wqs9f Could you try temporarily…
5 months ago
Posted a reply to MailPoet Send With … WP Mail SMTP, on the site WordPress.org Forums:
Hi Danijel, I'm glad to hear you've figured it out! Can you make sure a…
5 months ago
Posted a reply to MailPoet Send With … WP Mail SMTP, on the site WordPress.org Forums:
Hi Danijel, I couldn't find a MailPoet account with your website https://casoris.si. To use MailPoet,…
5 months ago
Posted a reply to After newsletter signup get “Confirm you’re not a robot” page, on the site WordPress.org Forums:
Hi there, The behavior you described is actually expected with the built-in captcha option. The…
5 months ago
Posted a reply to Task Scheduler Error Likely Cause of No Subscriber Confirmation Emails Sending, on the site WordPress.org Forums:
Hi Derek, I’m glad to hear that you figured out the issue! Thanks for letting…
5 months ago
Posted a reply to linking to anchors not possible?, on the site WordPress.org Forums:
Hi there, Unfortunately, our editor doesn’t support anchor links at the moment. You're welcome to…
5 months ago
Posted a reply to Experiencing a Technical Issue, on the site WordPress.org Forums:
Hi @cfm168, As our developer mentioned previously, the fix will be released in WooCommerce 10.2,…
5 months ago
Posted a reply to Post notifications are not being sent out, on the site WordPress.org Forums:
Hi there, I understand that Post notifications are not being sent via SMTP. To understand…
5 months ago
Posted a reply to Mailpoet crashing with fatal error intermittently, on the site WordPress.org Forums:
Hi there, I'm sorry to hear there is a critical error that happens intermittently after…
5 months ago
Posted a reply to www.mailpoet.com is down, on the site WordPress.org Forums:
Hi there, I'm sorry to hear you have trouble accessing MailPoet to update your email…
6 months ago
Posted a reply to User data in MailPoet system info, on the site WordPress.org Forums:
Hi there, Thank you for bringing this up. MailPoet currently shows sender name and email…
6 months ago
Posted a reply to Uncontrolled notifications with wrong content, on the site WordPress.org Forums:
Hello, Thank you for taking the time to share your feedback, and I’m truly sorry…
6 months ago
Posted a reply to List of email deleted, on the site WordPress.org Forums:
Hi again, I replied to your other thread. The key your client was using already…
7 months ago

Contribution History

Support Rep

General Translation Editor

Tiếng Việt (Vietnamese) Translation Contributor - #vi