Richard from Elementor
@richardk23 on WordPress.org, @Richard Kelsey on Slack
- Member Since: July 26th, 2023
- Website: elementor.com
- Job Title: Tier 2 Customer Experience Engineer
- Employer: Elementor
Contribution History
Richard from Elementor’s badges:- Plugin Developer
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Posted a reply to Span class not working on mobile, on the site WordPress.org Forums:
Hello @shannonsadik Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to the_content function, on the site WordPress.org Forums:
Hello @itsme57 Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to The Ken Burns effect stopped working after update, on the site WordPress.org Forums:
@gemart1 yes that appears to be more the case than anything else. On an iPhone… -
Posted a reply to The Ken Burns effect stopped working after update, on the site WordPress.org Forums:
Hello @gemart1 Thank you for the update! I'm sorry to hear the issue still persists.As… -
Posted a reply to Critical Uncaught Error, on the site WordPress.org Forums:
Hello @dennycy Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to The Ken Burns effect stopped working after update, on the site WordPress.org Forums:
Hello @gemart1 Thank you for providing the link. Checking on an iPhone, the Ken Burns… -
Posted a reply to Homepage on my mobile device, on the site WordPress.org Forums:
Hello @saznajmo Thank you for your reply. I understand your concern of monitoring caching issues… -
Posted a reply to Global Element Broken/Issues With Frontend, on the site WordPress.org Forums:
Hello @toad78 Thank you for the update. Can you please confirm if you have also… -
Posted a reply to Layout of Video Background breaks when scrolling, on the site WordPress.org Forums:
Hello @be_new Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to lates version 3.32.5 broke my site, on the site WordPress.org Forums:
Hello @luqmanoo7 Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Styling controls and icons not rendering properly in custom Dynamic Tag, on the site WordPress.org Forums:
Hello @umer75 I apologize for the late response. Since you tagged @ricav, is there perhaps… -
Posted a reply to Customizer showing critical error, on the site WordPress.org Forums:
Hello @asmasiddique567 Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Archive page is gone after the update, on the site WordPress.org Forums:
Hello @estebandido Thank you for providing the information. On my end, the products are appearing… -
Posted a reply to Error in the file JS checklist.min.js, on the site WordPress.org Forums:
Due to inactivity, this ticket has been closed. -
Posted a reply to Set Global typography transform, on the site WordPress.org Forums:
Due to inactivity, this ticket has been closed. -
Posted a reply to After Last Update Show Error, on the site WordPress.org Forums:
Hello @fredroo Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Image alignment issue not working (version 3.31.5 / Pro 3.31.3), on the site WordPress.org Forums:
Hello @camilledavidp15 , Thank you for your reply and the provided Loom; this is very… -
Posted a reply to Gutenberg style is not loading, on the site WordPress.org Forums:
Hello @sumitgdt, Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Unable to edit pages with Elementor after update, on the site WordPress.org Forums:
Hello @bhautikmodi8 In the meantime, the bug (caused by the image box widget) has been… -
Posted a reply to Fatal Error in Elementor Editor – Unable to Edit Pages (Latest Version), on the site WordPress.org Forums:
Hello @ashutoshguptaydg I'm sorry to hear the issue persists. As @lisa4devbite reported, rolling back should… -
Posted a reply to Importing WordPress (Elementor) site from backup, on the site WordPress.org Forums:
Hello @vrhvi Thank you for the update. There generally seems to be an issue with… -
Posted a reply to There has been a critical error on this website., on the site WordPress.org Forums:
Hello @vizin Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to HubSpot forms not rendering after HTML block changes, on the site WordPress.org Forums:
Hello @gabrielamaciel29, Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Page Not Found” Error When Trying to Edit with Elementor (Page Exists), on the site WordPress.org Forums:
Hello @choslahardik , Thank you for reaching out. I’m Richard from the Elementor Team, and… -
Posted a reply to Background Image Scaling Issues, on the site WordPress.org Forums:
Hello @andrew771 , Thank you for reaching out. I’m Richard from the Elementor Team, and… -
Posted a reply to Compatible with Other plugin, on the site WordPress.org Forums:
Hello @sunofar Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Elementor Table of Contents Widget in Sidebar Doesn’t See Content Headings., on the site WordPress.org Forums:
Hello @evrimsel Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to unexpected issue in style, on the site WordPress.org Forums:
Hello @dassia I am happy to hear the issue is fixed! For any other Elementor-related… -
Posted a reply to Gallery not visible, on the site WordPress.org Forums:
Hello @gokh Thank you for reaching back. The image you provided indicates that the images… -
Posted a reply to Onest and Open Sans fonts not loading on Chrome, on the site WordPress.org Forums:
Hello @christianshb Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Update to WordPress 6.8.1, on the site WordPress.org Forums:
Hello @juvepress Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to unexpected issue in style, on the site WordPress.org Forums:
Hello @dassia Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to front end products rearrange, on the site WordPress.org Forums:
Hello @nahh Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Gallery not visible, on the site WordPress.org Forums:
Hello @gokh Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Header not showing on smartphone, on the site WordPress.org Forums:
Hello @lliillii Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Elementor Template Library Stuck Loading in Localhost, on the site WordPress.org Forums:
Hello @idedroid !Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Hotspot Element breaking a ton of websites on the web, on the site WordPress.org Forums:
Hello @retunesThank you for reaching out. I’m Richard from the Elementor Team, and I hope you… -
Posted a reply to Hotspot Element breaking a ton of websites in the web, on the site WordPress.org Forums:
Hello @retunes Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Footer ok in CMS but not on front end, on the site WordPress.org Forums:
Hello @lenavigateur I am happy to hear the issue is fixed. For any other Elementor-related… -
Posted a reply to Elementor update faulty, on the site WordPress.org Forums:
Hello @trevor101 Thank you for your reply. We appreciate your honest feedback and apologize for… -
Posted a reply to Help for noprofit website, table images and background …., on the site WordPress.org Forums:
Hello @willy70 Thank you for your reply. Please note that our support here is limited… -
Posted a reply to HTML content not loading, on the site WordPress.org Forums:
Hello @katrienvb Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to Website Loading Contents Multiple Times, on the site WordPress.org Forums:
Hello @gizmotec Thank you for reaching out. I’m Richard from the Elementor Team, and I… -
Posted a reply to WP Critical Error, on the site WordPress.org Forums:
Hello @bartmissions Thank you for your reply. Does the error also occur with only Elementor… -
Posted a reply to Horizontal interface mismatch on the tablet side, on the site WordPress.org Forums:
Hello @okekrr Thank you for your reply and the video. Have you tried changing the… -
Posted a reply to WP Critical Error, on the site WordPress.org Forums:
Hello @bartmissions Thank you for reaching out. I’m Richard from the Tier 2 Team, and… -
Posted a reply to Horizontal interface mismatch on the tablet side, on the site WordPress.org Forums:
Hello @okekrr Thank you for reaching out. I’m Richard from the Tier 2 Team, and… -
Posted a reply to Elementor Spinning – Woocommerce Paypal Payments, on the site WordPress.org Forums:
Hello @duainem1 Thank you for reaching out. I’m Richard from the Tier 2 Team, and… -
Posted a reply to Displaying dynamic content in template edit mode, on the site WordPress.org Forums:
Hello @ricklock ! Thank you for reaching out. I’m Richard from the Tier 2 Team,… -
Posted a reply to Version 3.26.* forcibly changed my button styles., on the site WordPress.org Forums:
Hello @bi1012037, Thank you for the update. I checked for any bug reports or cases…
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