Profiles

Posted a reply to Local Video only in Pro Version, on the site WordPress.org Forums:
Hi @winterworks, Thank you for taking the time to share your feedback. We truly appreciate…

Posted a reply to List view thumbnail issue, on the site WordPress.org Forums:
Hello @mychhabee, Thank you for reaching out and for providing a clear explanation of the…

Posted a reply to Conflict with ShopEngine, on the site WordPress.org Forums:
Hi @dvharrison, As we haven’t received any further updates from your end, we’re assuming the…

Posted a reply to Navigation arrows not showing, on the site WordPress.org Forums:
Hi @sinergyinaction, As we haven’t received any further updates from your end, we’re assuming the…

Posted a reply to Code cleanliness issues, on the site WordPress.org Forums:
Hello @volkmar-kantor and @morewebwork, We have released a new version of the plugin that includes…

Posted a reply to Photo gallery not showing on variable products, on the site WordPress.org Forums:
Hello @oatnoodles, Thanks for sharing the screenshots with us. When a variation is selected, only…

Posted a reply to Code cleanliness issues, on the site WordPress.org Forums:
Hello @morewebwork, Hope you are doing great today! You would be happy to know that…

Posted a reply to Photo gallery not showing on variable products, on the site WordPress.org Forums:
Hello @oatnoodles, Thank you for reaching out and for providing the details. To help us…

Posted a reply to Navigation arrows not showing, on the site WordPress.org Forums:
Hi @sinergyinaction, Thanks for contacting us. Hope you are doing great today! We can confirm…

Posted a reply to Carousel not editable, on the site WordPress.org Forums:
Hi @sinergyinaction, Thank you for reaching out and sharing the details. We’ve reviewed your description,…

Posted a reply to Conflict with ShopEngine, on the site WordPress.org Forums:
Hi @dvharrison, Thank you for reaching out and letting us know. Usually, the WooGallery plugin…

Posted a reply to Gallery breaks on AJAX “Add to Cart”, on the site WordPress.org Forums:
Hello @vlad195, Hope you are doing great today! We have carefully tested the scenario on…

Posted a reply to Code cleanliness issues, on the site WordPress.org Forums:
Hi @volkmar-kantor, Thank you for bringing this to our attention. We sincerely apologize for the…

Posted a reply to Plugin Forces No Lazyloading, on the site WordPress.org Forums:
Hi @toad78, Thank you for sharing your feedback. Yes, you’re correct — the skip-lazy class…

Posted a reply to Youtube video link not displayed when modifying the product image, on the site WordPress.org Forums:
Hi @gagnieray, Thank you for bringing this to our attention. We’ve tested the issue on…

Posted a reply to The form sub-menu is covered by the main menu, on the site WordPress.org Forums:
Hello @namrur, Thank you very much for taking the time to share such detailed feedback.…

Posted a reply to Ihr Plugin erzeugt einen Fehler, on the site WordPress.org Forums:
Hi @marinambm, We’re sorry for the inconvenience you’ve experienced. However, it’s difficult to determine the…

Posted a reply to Buggy with poor support, on the site WordPress.org Forums:
Hi @candied, We’re truly sorry to hear about your experience and appreciate you taking the…

Posted a reply to 1 month open ticket 0 support, on the site WordPress.org Forums:
Hi @candied, We’re truly sorry to hear about your experience and appreciate you taking the…

Posted a reply to v2.2.16 is vulnerable to Cross Site Scripting (XSS), on the site WordPress.org Forums:
Hi @applejack1923, Thanks for the confirmation. Feel free to contact us if you encounter any…

Posted a reply to Ihr Plugin erzeugt einen Fehler, on the site WordPress.org Forums:
Hello @marinambm, Thank you for your message. Could you please provide us with the exact…

Posted a reply to Lazy load breaks slider images, on the site WordPress.org Forums:
Hi @anavato, We are sorry to know that you are facing such an issue. Hope…

Posted a reply to content in the same category, on the site WordPress.org Forums:
Hello @aga2442, It seems that you would like to display related posts from the current…

Posted a reply to Great but need improvment, on the site WordPress.org Forums:
Hello @mohsenion, Thank you for sharing your feedback with us. We truly appreciate you taking…

Posted a reply to Can I show an Icon Image for TABS instead of text for mobile only?, on the site WordPress.org Forums:
Hello @kristinubute, Thank you for joining us via Live Chat. Hopefully, all the confusions are…

Posted a reply to Photo Gallery on Product Page Not Showing, on the site WordPress.org Forums:
Hello @saliya22, We tried to follow up with you regarding this issue, but did not…

Posted a reply to ALT for images, on the site WordPress.org Forums:
Hello @developerandmarketing, Sorry for the delayed response. Hope you are doing great today! We would…

Posted a reply to blurry images, on the site WordPress.org Forums:
Hi @ajkweb, Thanks for contacting us. Hope you are doing great today! We have checked…

Posted a reply to Testimonial content is not displaying on page, on the site WordPress.org Forums:
Hi @drew75, Thanks for contacting us. Hope you are doing great today! Upon investigating the…

Posted a reply to Can I show an Icon Image for TABS instead of text for mobile only?, on the site WordPress.org Forums:
Hello @kristinubute, Thanks for contacting us. Hope you are doing great today! After carefully reviewing…

Posted a reply to Undefined array key “HTTP_USER_AGENT”, on the site WordPress.org Forums:
Hi @darrenmcentee, Thank you for reaching out. The error you mentioned ("Undefined array key 'HTTP_USER_AGENT'")…

Posted a reply to blurry images, on the site WordPress.org Forums:
Hello @ajkweb, Thanks for contacting us. We have received your support ticket on our website…

Posted a reply to Variable Product Issue & Mobile Issue, on the site WordPress.org Forums:
Hello @anneng1, We have received your support ticket and provided a response accordingly. We kindly…

Posted a reply to Question about the closure of Smart Post Show, on the site WordPress.org Forums:
Hello @bmove , Thanks for contacting us regarding the Smart Post Show. Yes, the plugin…

Posted a reply to Arrows, on the site WordPress.org Forums:
Hello @xcsmall, Thanks for contacting us. Hope you are doing great today! Currently, the Lite…

Posted a reply to Title / shortcode, on the site WordPress.org Forums:
Hello @vladav, Thanks for contacting us. Hope you are doing great today! Currently, it's not…

Posted a reply to View number of views, on the site WordPress.org Forums:
Hello @marinavakhutina, Thank you for reaching out and sharing your idea with us. At the…

Posted a reply to Short Code not available, on the site WordPress.org Forums:
Hi @eonix, Thank you for sharing your feedback. We noticed you mentioned that the shortcode…

Posted a reply to Photo Gallery on Product Page Not Showing, on the site WordPress.org Forums:
Hello @saliya22, Thank you for sharing the details and screenshots. To investigate the issue more…

Posted a reply to Warning: Undefined array key “video_order” in product-images.php on line 348, on the site WordPress.org Forums:
Hi @musilondrej, Thank you for bringing this to our attention! You're absolutely right — the…

Posted a reply to ALT for images, on the site WordPress.org Forums:
Hello @developerandmarketing, Thank you for reaching out. We can confirm that the ALT text is…

Posted a reply to Tab content view issue, on the site WordPress.org Forums:
Hi @vladav, Hope you are doing great today! It seems the styles are not applied…

Posted a reply to ALT for images, on the site WordPress.org Forums:
Hi @developerandmarketing, Thank you for reaching out and bringing this to our attention! We’re happy…

Posted a reply to Filter carousel items by category, on the site WordPress.org Forums:
Hi @marinavakhutina, Thank you for your kind words and for using our plugin — we…

Posted a reply to Add option to show video slides (YouTube/Vimeo/MP4), on the site WordPress.org Forums:
Hi @marinavakhutina, Thank you so much for your kind words and for using our plugin…

Posted a reply to Height issue with WP Carousel, on the site WordPress.org Forums:
Hi @anghiran, We're sorry to hear that you're experiencing this issue. From your description, it…

Posted a reply to ALT for images, on the site WordPress.org Forums:
Hi @developerandmarketing, Thank you for bringing this to our attention. Upon receiving your report, we…

Posted a reply to change the color of cart,user,search, on the site WordPress.org Forums:
Hi @gigsakos, Thanks for the information. We will do the necessary investigation with the Flatsome…