Profiles

Posted a reply to 2024 theme layout breaks (v 5.17.3, PHP 8.3), on the site WordPress.org Forums:
@damientopin we have just released MailPoet 5.17.4 with the fix. Could you please give it…

Posted a reply to 2024 theme layout breaks (v 5.17.3, PHP 8.3), on the site WordPress.org Forums:
Hi @damientopin, thanks for the report. We're aware of the issue and are working on…

Posted a reply to DNS record authentication failing, on the site WordPress.org Forums:
Sure, that's allowed.

Posted a reply to DNS record authentication failing, on the site WordPress.org Forums:
@bluedogranch the TXT record is unique for every user. So if two different users add…

Posted a reply to New Plugin Version is causing Fatal Error on wordpress, on the site WordPress.org Forums:
Hi @crystalhealer, and thanks for the report. Sorry about the troubles, version 1.0.2 was just…

Posted a reply to Missing DNS records, on the site WordPress.org Forums:
@dogsfirst3 there is a typo in the DNS record (there is 1 instead of 2…

Posted a reply to Missing DNS records, on the site WordPress.org Forums:
Hi @dogsfirst3, could you please share the domain you're having problems authenticate?

Posted a reply to Domain authentication error with correct DNS records (artetculture-asso.org), on the site WordPress.org Forums:
Hi @ul0pt, there is a small error in the _dmarc value. It's supposed to be…

Posted a reply to error when updating to v 5.16.2, on the site WordPress.org Forums:
Hi @dillhausen, this looks like there was an issue when updating translations for Jetpack, which…

Posted a reply to Update subscriber status – set as subscribed, on the site WordPress.org Forums:
Hi @jedzura, in the future, it's better to create a new post, otherwise forum moderator…

Posted a reply to Update subscriber status – set as subscribed, on the site WordPress.org Forums:
Hi @pirenko, and thanks for using MailPoet. You can't automatically set the user as subscribed…

Posted a reply to mailpoet_log 1.5GB, on the site WordPress.org Forums:
These are debug logs in the email editor, that can be useful when there is…

Posted a reply to mailpoet_log 1.5GB, on the site WordPress.org Forums:
Hi @yuliandesign, the main reason for this is that you likely have logging set to…

Posted a reply to The SELECT would examine more than MAX_JOIN_SIZE rows, on the site WordPress.org Forums:
Hi @mojowiredesign, I'll be honest, I haven't seen this sort of error in relation to…

Posted a reply to MailPoet causing site downtime, on the site WordPress.org Forums:
@woodcock02 from the graph you shared, during the period of September 3-7 (when I guess…

Posted a reply to Experiencing a Technical Issue, on the site WordPress.org Forums:
Hi @cfm168, the issue is with the woocommerce-reminder-pro-version plugin you use. It directly accesses WooCommerce's…

Posted a reply to Emails blocked by “Your account is being verified”, on the site WordPress.org Forums:
Hi @erpol53, on July 27, 2025 when you signed up for a new Starter plan…

Posted a reply to Emails blocked by “Your account is being verified”, on the site WordPress.org Forums:
Hi @erpol53, could you please share a website URL that you want to send emails…

Posted a reply to Fatal error – Uncaught RuntimeException: DB table prefix not initialized, on the site WordPress.org Forums:
Hi @antoinelrx, do you have also WooCommerce plugin active? If so, what version?

Posted a reply to Seems submission forms have come to a screeching halt, on the site WordPress.org Forums:
Hi @jackmeat, this sounds like an error with Javascript, which prevents any form validation to…

Posted a reply to how to change the unsubscribe link if wp-admin was renamed?, on the site WordPress.org Forums:
And when you deactivate the plugin that's changing the wp-admin path, it works?

Posted a reply to how to change the unsubscribe link if wp-admin was renamed?, on the site WordPress.org Forums:
Hi @stefansic, MailPoet's unsubscribe links doesn't use wp-admin path, as that's meant only for admins.…

Posted a reply to User data in MailPoet system info, on the site WordPress.org Forums:
Hi @ov3rfly, these are not inherently private information. The one is a display name of…

Posted a reply to Your key is not valid for the MailPoet Sending Service, on the site WordPress.org Forums:
Hi @billhector, Creator plan doesn't include sending with MailPoet Sending Service. It includes all premium…

Posted a reply to ThumbnailSaver saveBase64AsImageFile fails if allow_url_fopen is disabled in PHP, on the site WordPress.org Forums:
No promises, but I'll try to check debug.log next week.

Posted a reply to ThumbnailSaver saveBase64AsImageFile fails if allow_url_fopen is disabled in PHP, on the site WordPress.org Forums:
The fix is ready. I'd guess it'll get into next week's release.

Posted a reply to ThumbnailSaver saveBase64AsImageFile fails if allow_url_fopen is disabled in PHP, on the site WordPress.org Forums:
Hi @ov3rfly, and thanks for reporting this. We can actually change this, so the template…

Posted a reply to Fatal error:, on the site WordPress.org Forums:
Hi @apinkingston, your theme is directly calling MailPoet code without checking, if MailPoet is installed…

Posted a reply to How can I force MailPoet to choose a different image format?, on the site WordPress.org Forums:
Hi @stefansic, I don't think this is possible even with a code snippet. The 1320px…

Posted a reply to List of email deleted, on the site WordPress.org Forums:
We stopped MailPoet 2 maintenance in 2017 (only security updates) and fully retired it in…