Profiles

Posted a reply to Avif support, on the site WordPress.org Forums:
Hi @primerpizza, Avif as part of f_auto is only available to our Enterprise customers and…

Posted a reply to Sync with facebook for woocommerce fails, on the site WordPress.org Forums:
Hi @kees78, Thanks for reaching out. May I ask you to reach out to [email protected]…

Posted a reply to Attempt to assign property “labels” on false in taxonomy integration, on the site WordPress.org Forums:
Hi @aduwow, Thanks for confirming! Glad the issue is solved. Looking forward to receive the…

Posted a reply to Attempt to assign property “labels” on false in taxonomy integration, on the site WordPress.org Forums:
Hi @aduwow, We have released 3.2.13 which should fix the issue. May I ask you…

Posted a reply to Attempt to assign property “labels” on false in taxonomy integration, on the site WordPress.org Forums:
Hi @aduwow, Thank you for your detailed report and excellent analysis.You're absolutely right — the…

Posted a reply to error sync class file, on the site WordPress.org Forums:
Hi @kees78, As mentioned in the ticket, we have a fix in review. Another customer…

Posted a reply to error sync class file, on the site WordPress.org Forums:
Hi @kees78, Please reach out to [email protected]. Thanks, Loic

Posted a reply to error sync class file, on the site WordPress.org Forums:
Hi @feedbyte, Thanks for reaching out. Would you mind opening a ticket to [email protected] and…

Posted a reply to WPML Arabic Images Not Uploading to Cloudinary in WooCommerce Multisite, on the site WordPress.org Forums:
Hi @sahithk, Hope you are well. One of our developers tried to reproduce the issue…

Posted a reply to WPML Arabic Images Not Uploading to Cloudinary in WooCommerce Multisite, on the site WordPress.org Forums:
Hi @sahithk, Thanks for reaching out. Could you please open a ticket to [email protected] and…

Posted a reply to PDF sync, on the site WordPress.org Forums:
Hi @gustavotroisi, To protect the security and integrity of our customer accounts, we restrict the…

Posted a reply to First page of media library gone after deleting images, on the site WordPress.org Forums:
Hi @newpixel, Thanks for reaching out. Could you please open a ticket to [email protected] with…

Posted a reply to Image loads briefly and disappear, on the site WordPress.org Forums:
Hi @johnlowsg, I am closing this issue due to the internal conversation with my colleague…

Posted a reply to Very good, on the site WordPress.org Forums:
Hi @vinh9x, Thank you for the kind words! We are continually working on improving thisplugin…

Posted a reply to rest_request_before_callbacks used incorrectly – breaks validation flow, on the site WordPress.org Forums:
Hi @lpawlik, We released 3.2.7 which should fix the issue here. May I ask you…

Posted a reply to incredible, on the site WordPress.org Forums:
Hi @chroudakais, Thank you for the kind words! We are continually working on improving thisplugin…

Posted a reply to rest_request_before_callbacks used incorrectly – breaks validation flow, on the site WordPress.org Forums:
Hi @lpawlik, Thanks for raising this issue. I'll raise this to our team for further…

Posted a reply to Unable to add images in classic editor with WP Bakery builder, on the site WordPress.org Forums:
Hi @antonynz, Would you mind creating a ticket to [email protected] and share a system report…

Posted a reply to Better performance, on the site WordPress.org Forums:
Hi @techsavvyj, Thank you for the kind words! We are continually working on improving thisplugin…

Posted a reply to Game changer, on the site WordPress.org Forums:
Hi @andysimpson, Thank you for the kind words! We are continually working on improving thisplugin…

Posted a reply to Function _load_textdomain_just_in_time was called incorrectly, on the site WordPress.org Forums:
Hi @twansparant Thanks for confirming.Is it reproducible with another theme like twenty-twenty? Thanks, Loic

Posted a reply to Function _load_textdomain_just_in_time was called incorrectly, on the site WordPress.org Forums:
Hi @twansparant Can you also confirm you are using the last version of our plugin?…

Posted a reply to Function _load_textdomain_just_in_time was called incorrectly, on the site WordPress.org Forums:
Hi @twansparant I am afraid I am not able to reproduce the issue. I am…

Posted a reply to Function _load_textdomain_just_in_time was called incorrectly, on the site WordPress.org Forums:
Hi @twansparant, Indeed :) Thanks for sharing this, I am using Twenty-Twenty on my side.…

Posted a reply to Function _load_textdomain_just_in_time was called incorrectly, on the site WordPress.org Forums:
Hi @twansparant, Could you share any steps to reproduce it? I am on v6.7.1 and…

Posted a reply to Incorrect connection string, on the site WordPress.org Forums:
Hi @ilgrizly, Thanks for confirming. Could you please open a ticket directly to [email protected] and…

Posted a reply to Incorrect connection string, on the site WordPress.org Forums:
Hi @ilgrizly, Can you please confirm that the Wordpress Rest API is currently functioning? You should be…

Posted a reply to Great plugin, on the site WordPress.org Forums:
Hi @mayordomo Thank you so much for your kind words! We are thrilled to hear…

Posted a reply to Woocommerce orders backend not showing correct thumbnail product, on the site WordPress.org Forums:
Hi @kees78, Thanks for reaching out. Could you please open a support case to [email protected]…

Posted a reply to Transformative Media Management for WordPress, on the site WordPress.org Forums:
Hi @alizaheer96, Thank you so much for your kind words! We are thrilled to hear…

Posted a reply to Works as promised, on the site WordPress.org Forums:
Hi @damjanantevski999, Thank you for the kind words! We are continually working on improving this…

Posted a reply to Must-have image optimizer and CDN, on the site WordPress.org Forums:
Hi @firefly2000, Thank you so much for your kind words! We are thrilled to hear…

Posted a reply to Easy to use & performance, on the site WordPress.org Forums:
Thank you for the kind words! We are continually working on improving this plugin and…

Posted a reply to I Love Cloudinary!, on the site WordPress.org Forums:
Thank you for the kind words! We are continually working on improving this plugin and…

Posted a reply to Highly recommended! It’s the way it works., on the site WordPress.org Forums:
Thank you for the kind words! We are continually working on improving this plugin and…

Posted a reply to Simplicity and Performance, on the site WordPress.org Forums:
Thank you for the kind words! We are continually working on improving this plugin and…

Posted a reply to Optimizes Images Instantly, Easy to Set Up, on the site WordPress.org Forums:
Thank you for the kind words! We are continually working on improving this plugin and…

Posted a reply to Questions | Prior to Installing Plugin, on the site WordPress.org Forums:
Hi @generosus, To avoid syncing all your media and overload your server, we only sync…

Posted a reply to Plugin REST API Endpoints, on the site WordPress.org Forums:
Hi @generosus, You should be able to whitelist /cloudinary and our plugin should work OK.…

Posted a reply to Critical error after after updating to version 3.1.6, on the site WordPress.org Forums:
Hi there, We have just released 3.1.7 that fixes the issue. You should now be…

Posted a reply to Critical error after after updating to version 3.1.6, on the site WordPress.org Forums:
Hi @beknowin, @timaxx, The issue seems to occur in different ways. We have been able…

Posted a reply to Critical error after after updating to version 3.1.6, on the site WordPress.org Forums:
Hi @beknowin, as @timaxx mentioned, the issue disappears if you downgrade. We have an internal…

Posted a reply to Disable/hide asset details overlay tag, on the site WordPress.org Forums:
Hey @codehouseno, No problem, it happens :)Have a great rest of your day. Best, Loic

Posted a reply to Disable/hide asset details overlay tag, on the site WordPress.org Forums:
Hi @codehouseno You just need to go to a post or a page and disable…

Posted a reply to Plugin having issues when used as mu-plugin and other plugins are activated, on the site WordPress.org Forums:
Hi @drbroad, Could you please open a support ticket via [email protected] and share a system…

Posted a reply to Compatblity with hide my wp ghost plugin, on the site WordPress.org Forums:
Hi @masterclass, Can you please reach out to [email protected] with the following information? a system…

Posted a reply to Uploaded Video is Too Large to Sync, on the site WordPress.org Forums:
Hi @alexstandiford, The plugin might still have the information cached. I don't see any upload…

Posted a reply to Uploaded Video is Too Large to Sync, on the site WordPress.org Forums:
Hi @alexstandiford, This is normal. You are on the Free plan which has a maximum…

Posted a reply to Deprecated warnings on PHP8.2, on the site WordPress.org Forums:
Hi @jgsanchezg, We released 3.1.4 which fixes the warning. Regards, Loic

Posted a reply to Deprecated warnings on PHP8.2, on the site WordPress.org Forums:
Hi @jgsanchezg, We are aware of this issue and we already have raised this to…