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Jeff

@jeffelder1970 on WordPress.org and Slack

Bio

I’m a technical problem‑solver with a calm, people‑first approach to support, documentation, and process improvement. For more than a decade, I’ve worked in roles where clarity matters—auditing complex platforms, translating technical concepts into plain language, and helping teams work with confidence rather than confusion.

I’m especially drawn to work that sits at the intersection of technology and empathy: making systems easier to use, creating documentation that actually helps, and supporting colleagues in a way that reduces friction rather than adding to it.

Alongside my full‑time work, I’ve been building SOHO Admin Force as a small, occasional freelance outlet — a way to deepen my Salesforce and WordPress skills and stay connected to the needs of small teams and solo professionals. It’s not a competing commitment; it’s simply one more way I stay sharp, curious, and grounded in real‑world use cases.

At the core, I’m someone who values clarity, steady support, and the kind of communication that makes work feel lighter. I’m always looking for opportunities where those strengths make a meaningful difference.

  • Member Since: March 29th, 2020
  • Location: Weatherford, TX
  • Website: sohoadminforce.com
  • Employer: SOHO Admin Force
  • Find me on:

  • Created a topic, Great Product!, on the site WordPress.org Forums:
    This is a great tool and I appreciate that there is a …

  • Created a topic, Works Well, on the site WordPress.org Forums:
    Makes finding my media files easier, for sure. 4 out o…

  • Completed the course Advanced WordPress User on learn.wordpress.org

  • Completed the course Intermediate WordPress User on learn.wordpress.org

  • Completed the course Beginner WordPress User on learn.wordpress.org

  • Posted a reply to Changing link colors in Theme, on the site WordPress.org Forums:
    Oh, wow. Just read the accessibility link. Was not aware of that. Thanks!

  • Created a topic, Thank you!, on the site WordPress.org Forums:
    Great service and appreciate the free option!

  • Created a topic, Changing link colors in Theme, on the site WordPress.org Forums:
    I am wanting to update the colors that are used for li…

  • Created a topic, Nice Looking Theme, on the site WordPress.org Forums:
    I've been using this theme for about a month now and a…

  • Posted a reply to cURL error 7 in CleanTalk Anti-Spam, on the site WordPress.org Forums:
    Will do - thank you!

  • Posted a reply to Background Colors in Services Pattern, on the site WordPress.org Forums:
    Thank you - Working great now!

  • Created a topic, cURL error 7 in CleanTalk Anti-Spam, on the site WordPress.org Forums:
    I am receiving the following error in my WordPress das…

  • Created a topic, Background Colors in Services Pattern, on the site WordPress.org Forums:
    Not sure what I'm doing wrong, but I am not able to ed…

  • Created a topic, Hot to remove dashed line border on Header and Footer, on the site WordPress.org Forums:
    I have a dashed line border around my header menu and …

  • Created a topic, Response Error, contact with the author or update the plugin or theme, on the site WordPress.org Forums:
    I have been having trouble getting the API from Rescue…

  • Created a topic, Exactly what I was looking for!, on the site WordPress.org Forums:
    Did exactly what I was wanting. Thank you!

  • Posted a reply to Unable to Display Font After Transfer, on the site WordPress.org Forums:
    I should add, the font in question is Hanalei Fill and is used on the…

  • Created a topic, Unable to Display Font After Transfer, on the site WordPress.org Forums:
    Earlier this week, I transferred my site from another …

  • Created a topic, Works great!, on the site WordPress.org Forums:
    This plugin has saved me a lot of time when cleaning u…

  • Posted a reply to SyntaxError: Unexpected token < in JSON at position 0, on the site WordPress.org Forums:
    Thank you. I have deactivated the Mailchimp plugin but I am still receiving the same…

  • Created a topic, SyntaxError: Unexpected token < in JSON at position 0, on the site WordPress.org Forums:
    Upon checkout in WooCommerce, I receive SyntaxError: U…

  • Created a topic, Attractive & Easy to Use, on the site WordPress.org Forums:
    Attractive and easy to use theme. Support has been res…

  • Posted a reply to Error occurred while updating SpamFireWall local base. NO_FILE_URL_PROVIDED, on the site WordPress.org Forums:
    I am noticing the time stamp on the error is from last night. I will…

  • Posted a reply to Error occurred while updating SpamFireWall local base. NO_FILE_URL_PROVIDED, on the site WordPress.org Forums:
    I tried the latest link above and am still receiving the error. Errors: 2020-07-29 21:33:30:…

  • Created a topic, Good Support Team!, on the site WordPress.org Forums:
    I had quite a few minor problems setting up my site an…

  • Created a topic, Disabling Brute Force Protection in Jetpack, on the site WordPress.org Forums:
    I have purchased the annual license and received the w…

  • Posted a reply to All Categories & Tags Gone, on the site WordPress.org Forums:
    It was a database issue with my hosting company. Marking as resolved.

  • Created a topic, All Categories & Tags Gone, on the site WordPress.org Forums:
    I am having an issue that started today. First off, I …

  • Posted a reply to One of 3 Buy buttons do to not open external link, on the site WordPress.org Forums:
    I apologize. I should have marked this resolved. I figured it out yesterday. I had…

  • Created a topic, One of 3 Buy buttons do to not open external link, on the site WordPress.org Forums:
    I am playing with external links. I am having an issue…

Completed Courses

Total completed courses: 3