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Posted a reply to Files not loading, causing plugin to break, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Problem etiquette creation, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Problème apres la selection du point d’enlèvement, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Critical Error During Checkout Process: Uncaught TypeError in WC_BPost_Shipping_, on the site WordPress.org Forums:
Closing this ticket. If you should have questions you can contact us at [email protected] -
Posted a reply to Critical Error During Checkout Process: Uncaught TypeError in WC_BPost_Shipping_, on the site WordPress.org Forums:
Hello @yoowan2060, can you confirmed this verion 3.1.6 was a solution for your issue ? Can… -
Posted a reply to “Page not found” when clicking button to choose shipping method, on the site WordPress.org Forums:
Dear onowebdevelopment, Can you urgently contact us with on [email protected] with screenshots and bpost account… -
Posted a reply to “Page not found” when clicking button to choose shipping method, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Fatal error: WC_BPost_Shipping_Hooks::get_wc_order() – wrong return type, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Heavy package, on the site WordPress.org Forums:
Dear, if you still have questions you can send them to our Mailbox : [email protected] . This… -
Posted a reply to Shipping options button not appearing, on the site WordPress.org Forums:
Dear, Thank you for your message. Thank you for your mail to [email protected] too, we will… -
Posted a reply to PHP warnings, on the site WordPress.org Forums:
Dear Dave, a new version: 3.0.6 of the plug-in, was put on production yesterday evening,… -
Posted a reply to PHP warnings, on the site WordPress.org Forums:
Dear Dave, Thank you for your message. Our development team will take a look at… -
Posted a reply to Heavy package, on the site WordPress.org Forums:
Dear, Thank you for your message. bpost sends with our standard bpack products parcels to… -
Posted a reply to Shipping options button not appearing, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to PHP 503 Error – Bpost plugin keep deactivated itself, on the site WordPress.org Forums:
Thanks for your feedback. Don’t hesitate to contact us by mail at [email protected] if you have other… -
Posted a reply to PHP 503 Error – Bpost plugin keep deactivated itself, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to bpost shipping on latest WordPress, on the site WordPress.org Forums:
Thanks for your feedback. Don't hesitate to contact us by mail at [email protected] if you have… -
Posted a reply to bpost shipping on latest WordPress, on the site WordPress.org Forums:
Dear, Thank you for your message. The bpost plug-in works under WP 6.4.2The plug-in takes… -
Posted a reply to 404 can’t be found in the bpost popup, on the site WordPress.org Forums:
Dear, Thank you for your message. Thank you for your mail to [email protected] too, we… -
Posted a reply to Critical error when I click ‘show label’, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Issue with Bpost upgrade ?, on the site WordPress.org Forums:
Dear, @memehdi , @crbrm can you send us your findings, if possible with some screenshots… -
Posted a reply to Issue with Bpost upgrade ?, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Checkout is blocked with version 3.0, on the site WordPress.org Forums:
Thank you for contacting us by mail to [email protected]. As you confirmed ticket is solved now. -
Posted a reply to Checkout is blocked with version 3.0, on the site WordPress.org Forums:
Dear, Thank you for your message. Indeed an issue is found only for Digital products.… -
Posted a reply to No Pickup point on Checkout — Error loading shm.js on Woocommerce checkout, on the site WordPress.org Forums:
Thank you for contacting us by mail to [email protected]. As discussed together ticket is solved… -
Posted a reply to Hide shipping cost if free delivery, on the site WordPress.org Forums:
Thank you for the communication to our mailbox. As discussed, the free shipping only needs… -
Posted a reply to No Pickup point on Checkout — Error loading shm.js on Woocommerce checkout, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to bpost pop-in is opening, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Hide shipping cost if free delivery, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to Invalid XML-response, on the site WordPress.org Forums:
Dear, Could you please test it again ? We have now fixed all remaining points.… -
Posted a reply to Invalid XML-response, on the site WordPress.org Forums:
We would like to inform you that we're currently experiencing technical issue with the geolocator… -
Posted a reply to Invalid XML-response, on the site WordPress.org Forums:
Dear, In order to investigate it further, we have created a support ticket to our… -
Posted a reply to Fatal error when display label, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to DIVI theme with the bpost plugin, on the site WordPress.org Forums:
Dear, Thank you for your message. To be able analyse the issue in detail, can… -
Posted a reply to tax on Total is only the tax of the Shipping, on the site WordPress.org Forums:
Dear Olivier, Thank you for your message. You can send your screenshots to our mailbox… -
Posted a reply to Error on login, on the site WordPress.org Forums:
Dear Loïc, Thank you for your message. Our service desk can help you with the… -
Posted a reply to avoid popup, only option of having labels, on the site WordPress.org Forums:
Dear Dave Loodts, Thanks for your patience. In order to get a faster response, please… -
Posted a reply to 40 Character limit in address, on the site WordPress.org Forums:
Dear, It's true that our street address is limited to 40 characters but in the… -
Posted a reply to Mutliple instance of bpost shipping, on the site WordPress.org Forums:
Dear, Thanks for your email but this comes out of standard bpost scope. But if… -
Posted a reply to Printing labels for orders outside configured zones generate error, on the site WordPress.org Forums:
Dear, Thanks for your request, this is an error message of Woocommerce saying that the… -
Posted a reply to Not compatible with PHP 8.0, on the site WordPress.org Forums:
Dear, As from the version 2.3020 of the bpost plugin, it's now compatible with PHP8… -
Posted a reply to Add a filter to add formats for parsing addresses, on the site WordPress.org Forums:
Dear Stanley, Thanks for your feedback, adding regular expression is not an option at our… -
Posted a reply to fatal error pluging, on the site WordPress.org Forums:
Dear, Thanks for your request, it's indeed quite strange, Could you make sure to use… -
Posted a reply to Uncaught TypeError: Cannot read property ‘funct’ of undefined, on the site WordPress.org Forums:
Dear, Thanks for your request, could you make sure to use our latest version of… -
Posted a reply to Error when fetching labels from woocommerce order, on the site WordPress.org Forums:
Hello, This was indeed a temporary API issue, the plugin was not in cause. We… -
Posted a reply to PDF Label – wrong international parcel, on the site WordPress.org Forums:
Hello Michel, Thanks for your request, we have replied directly to your email via our… -
Posted a reply to Fatal error caused by “BpostNotImplementedException” when printing label, on the site WordPress.org Forums:
Hello, Tanks for your message and your patience, do you still reproduce the same issue… -
Posted a reply to Compatibility WordPress and Woocommerce, on the site WordPress.org Forums:
Hello, Thanks for your message, we will check this information and if needed we will… -
Posted a reply to Store labels as simple files not working correctly, on the site WordPress.org Forums:
Hello, Did you recently changed the label storage method? It should be noted that if… -
Posted a reply to shm.js error no pop-up, on the site WordPress.org Forums:
Hello, This error might have different reasons. First of all, did you try with our…