Hi many thanks for your reply, I use talk talk.net for email and no platform.
I did download odobe which seemed to fix the problem for a while but I have noticed that all the downloaded documents have changed back to word pad and anything that I download attachments is now a word document again?? very confused

Could someone help!!
When I try to save a pdf document that has been sent to me by email, it saves as a word document!! This obviously means I can't read the document. All pdf's in my download file are showing as word documents. This really bugging me as I can't do anything with the documents. Also when I view a pdf there isn't any tool bar for me to save the file to my computer.

If anyone has any ideas it would be much appreciated....