Changeset 3401701

Timestamp:

11/24/2025 09:34:20 AM (3 months ago)

Author:

imsupporting

Message:

Update readme.txt: Fix tag warnings and update SEO for AI Hybrid Chat

File:

• imsupporting/trunk/readme.txt (modified) (2 diffs)

imsupporting/trunk/readme.txt

@@ -3 +3 @@
 Plugin Name: Live Chat by IMsupporting
 Donate link: http://IMsupporting.com
-Tags: live chat, live-chat, chat plugin, free live chat, live chat, chat, livechat, live chat software, live chat widget, chat widget, widget, chat online, online chat, mobile live chat, wordpress live chat, live support, customer support, woocommerce chat, chat plugin, plugin, wp chat, zopim
+Tags: live chat, ai chat, hybrid chat, live support, customer support
 Tested up to: 6.8.3
 Stable tag: 5.0.0.0
@@ -10 +10 @@
 Text Domain: imsupporting
 
-Live chat software with real-time visitor monitoring and reporting for your WordPress swebsite. Live chat with your visitors using a clean and easy-to-use interface with 24x7 support.
+AI Hybrid Live Chat software with real-time visitor monitoring. Combine AI automation with human agents for 24/7 customer support.
 
 == Description ==
 
-**Live Chat Features**
+**AI Hybrid Live Chat & Live Chat Agents**
 
-* **Live Chat Installs Instantly:** Simply add our plugin, Click "Get me an account" and start chatting straight away. No hassle, no credit cards, Completely FREE.
+Transform your customer support with our advanced **AI Hybrid Live Chat** solution. Seamlessly blend the efficiency of AI automation with the personal touch of human **Live Chat Agents**.
 
-* **Live Chat Is Mobile Friendly:** Our live chat is based on a "responsive" design meaning if your customer is using a Mobile, Tablet or a Desktop PC, they will be able to chat to you any time.
+* **AI Hybrid Technology:** Let our AI handle common queries instantly, while complex issues are smoothly transferred to your human agents.
+* **Live Chat Agents:** Empower your team with a powerful dashboard to manage real-time conversations, transfer chats, and monitor visitor activity.
+* **Instant Installation:** Get started in minutes. Simply install the plugin, create a free account, and start chatting.
+* **Real-time Visitor Monitoring:** Watch visitors on your site in real-time, see what pages they are viewing, and proactively engage them.
+* **Mobile Friendly:** Fully responsive design ensures you can chat with customers on any device - desktop, tablet, or mobile.
 
-* **Includes Real-time Visitor Monitoring:** From within our dashboard, you can see who is in your website in real-time. View the pages they visit, follow their path and engage with your visitors!
+**Key Features:**
 
-* **Chat Transfer Feature:** Transfer your chat to other operators as needed!
+* **AI & Human Synergy:** The perfect balance of automation and human support.
+* **Real-time Analytics:** Track visitor behavior and chat performance.
+* **Secure & Reliable:** SSL encryption and 99.9% uptime.
+* **Customizable Widget:** Match the chat window to your brand's look and feel.
+* **Proactive Chat:** Invite visitors to chat automatically based on their behavior.
+* **Offline Messaging:** Capture leads even when your team is offline.
 
-* **Desktop Notifications:** Get notified about a pending chat request even when you dont have teh chat window visible!
+Get started today with our **AI Hybrid Live Chat** and elevate your customer service experience!
 
-* **Audio Notifications:** We will make a song and dance about you having a pending chat request if you really want us to!
-
-* **Much Much More:** Our platform is an advanced chat solution. We have a multitude of chat features that will enable you to chat to your visitors easily any time of day or night.
-
-Live Chat for Wordpress Websites. Get started for free today. Chat with your website visitors.
-<br>
-Live chat is a great tool to add to any website. With the IMsupporting live chat software you can have a live chat account, login to the live chat account and be chatting to your visitors within minutes!<br>
-<br>
-Add live chat to your site today with our 100% FREE trial. Instant access and easy installation.<br>
-<br>
-For more information, Check out <a href="http://www.imsupporting.com" target="_blank">Live chat</a><br><br>
-<br>
-Live chat can help increase sales and customer satisfaction by enabling you to chat to your website visitors!</p>
-<br>
-
-This live chat plugin contains mainy features. Here are a list of just a few:
-
-* SSL Encryption
-* Multiple chat departments
-* Operator accounts
-* Chat transfers
-* Customisable chat windows
-* Automatic live chat replies
-* Great stats and graphs
-* Canned responses
-* Chat queueing
-* Feedback / Rating system
-* Geolocation
-* Offline message recording service
-* Desktop notifications
-
-Get started for free today.
-
-= Some Of The Features =
-
-* One of the Most popular chat plugins around
-* Unlimited simultaneous chats
-* Live chat directly with your visitors
-* Easy to use interface for both the admin and the visitor
-* Edit all text fields shown on the live chat box/widget
-* Change the colors of the live chat box/widget
-* Fully responsive admin chat dashboard no downloads needed
-* Offline messages and emailed to you + stored as tickets if needed
-* Predefined live chat box themes + make your own
-* Fully customizable live chat experience
-* Access historical live chat transcripts
-* Google Analytics integration
-* Create a custom offline message form when you're not online
-* Add feedback and 5/star ratings
-* Desktop Notifications
-* View any live chats you may have missed
-* Comprehensive list of live chat options
-* Enable/Disable the sound when a new message is received
-* Ban visitors from chatting to you based on IP Address
-* Select whether Name and Email is required when users initiate a chat
-* Foresight technology allows you to see what users type as they type.
-* Realtime visitor monitoring
-+ Much More
+For more information, visit [IMsupporting.com](http://www.imsupporting.com).
 
 == Installation ==
 
-Adding the IMsupporting is really easy.
+Adding IMsupporting to your WordPress site is easy:
 
-Simply:
+1.  Install the plugin from the WordPress directory and activate it.
+2.  Go to `Settings` > `IMsupporting Chat` in your WordPress admin.
+3.  Create a free account or enter your existing Site ID.
+4.  Customize your chat widget settings.
+5.  Start chatting!
 
-* Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory
-* or Install the Free plugin from the WordPress directory and activate it.
-* Go to `Settings`, then to the `IMsupporting` sub menu and get a free live chat account. [IMsupporting SignUp](https://www.imsupporting.com)
-* Customize the chat widget from within the IMsupporting dashboard and settings within wordpress.
-* Start chatting with your visitors and increase sales!
-
-You will need a free Account ID, This can be found in your welcome email OR Contact our support team for assistance.
-
-
+You will need a free Account ID, which can be found in your welcome email or by contacting our support team.
 
 == Frequently Asked Questions ==
 
-= Can I upload my own custom live chat buttons? =
+= Can I use AI features with the free plan? =
+Yes, basic AI features are included. Advanced AI capabilities may require a premium plan.
 
-Yes, Simply choose HTML within the imsupporting.com chat system and then click Upload on the "choose a button" screen
+= Can I customize the chat widget? =
+Absolutely! You can change colors, text, and position to match your website's design.
 
-= Can I use live chat without a imsupporting.com account? =
-
-No sorry, However, the system will create one for you as soon as you activate the plugin.
-
-= Do you have a free trial? =
-
-Yes, Once you have activated the live chat plugin, it will be live!
-
-= How much does live chat cost? =
-
-Our free tier is completely free.
-
-= Can I change the colors of the live chat window? =
-
-Yes, you can customise the chat window entirely. Add your own banners and change the text also.
-
-
+= Is it mobile friendly? =
+Yes, both the chat widget for visitors and the operator dashboard are fully responsive.
 
 == Changelog ==