Changeset 3209807

Timestamp:

12/18/2024 11:09:27 AM (16 months ago)

Author:

buttonizer

Message:

Update 5.0.1

Location:

button-contact-vr/trunk

Files:

• app/Admin/Admin.php (modified) (1 diff)
• button-contact-vr.php (modified) (2 diffs)
• readme.txt (modified) (5 diffs)

button-contact-vr/trunk/app/Admin/Admin.php

@@ -421 +421 @@
         echo '
         <div id="buttonizer-admin-notice" class="notice notice-info">
-            <p>Hey there! You\'re currently using <b>Call / Contact Button</b> for a while now and we really hope you like it! Would you like to review us on WordPress and share your experience? This way you support us developing new features for Buttonizer and spread the love!</p>
+            <p>Hey there! You\'re currently using <b>Buttonizer</b> for a while now and we really hope you like it! Would you like to review us on WordPress and share your experience? This way you support us developing new features for Buttonizer and spread the love!</p>
 
             <p><a href="https://wordpress.org/support/plugin/button-contact-vr/reviews/?filter=5&utm_source=wp-plugin-request-review-btn" target="_blank" onClick="buttonizerAdminNotice()" class="button button-primary"><span class="dashicons dashicons-star-filled" style="vertical-align: middle; font-size: 16px;"></span> Review buttonizer</a>&nbsp;&nbsp;<a href="javascript:void(0)" onClick="buttonizerAdminNotice()" class="button">Dismiss message</a>&nbsp;&nbsp;or&nbsp;&nbsp;<a href="https://r.buttonizer.io/feedback?utm_source=wp-plugin-request-review-btn" target="_blank">send us feedback</a></p>

button-contact-vr/trunk/button-contact-vr.php

@@ -2 +2 @@
 
 /**
- * Plugin Name: Call / Contact Button
+ * Plugin Name: Call / Chat / Contact Button
  * Plugin URI: https://buttonizer.io
- * Description: Powerful button builder for WhatsApp, Facebook Messenger, Zalo, and 40+ other actions.
- * Version: 5.0.0
+ * Description: Powerful platform to create chat buttons for WhatsApp, Messenger, Live Chat, Zalo, and 40+ other actions.
+ * Version: 5.0.1
  * Author: Buttonizer
  * Author URI: https://buttonizer.io
@@ -41 +41 @@
 } else {
     // Define current version
-    define('BZ_CONTACT_BUTTON_VERSION', '5.0.0');
+    define('BZ_CONTACT_BUTTON_VERSION', '5.0.1');
     define('BZ_CONTACT_BUTTON_PLUGIN_FILE', __FILE__);
 

button-contact-vr/trunk/readme.txt

@@ -1 @@
-=== Call / Contact Button ===
+=== Call / Chat / Contact Button ===
 Contributors: buttonizer
 Buy plugin: https://buttonizer.io
-Tags: contact button, whatsapp, messenger, chat, chatbot
+Tags: contact button, whatsapp, live chat, chat, chatbot
 Requires at least: 4.7
 Tested up to: 6.7
-Stable tag: 5.0.0
+Stable tag: 5.0.1
 Requires PHP: 7.0
 License: GPLv2 or later
 License URI: http://www.gnu.org/licenses/gpl-2.0.html
 
-Powerful button builder for WhatsApp, Facebook Messenger, and 40+ other actions. Create Call, Contact, & Chat buttons to increase conversions.
+Powerful platform to create Call, Chat, & Contact buttons to increase conversions. Supports WhatsApp, Messenger, Live Chat, and 40+ other actions.
 
 == Description ==
@@ -18 +18 @@
 This plugin was formerly known as "Button contact VR".
 
-Powerful button builder for WhatsApp, Facebook Messenger, Zalo, and 40+ other actions. Create Call, Contact, Chat buttons, and Popups to increase conversions.
+Powerful platform to create Call, Chat, Contact buttons, and Popups to increase conversions. Supports WhatsApp, Facebook Messenger, Live Chat, Zalo, and 40+ other actions.
 
 * Choose **from over 40 click actions and chat buttons**
@@ -165 +165 @@
 * Add an unlimited number of positions
 
+= Even more Formilla Live Chat features! =
+
+* **Mobile Ready Chat Widget:** The Formilla Live Chat widget has a responsive design that adapts to smartphones of any size, making it easy for your website visitors to interact with.
+
+* **Smart Messages:** Target visitors like never before! With Smart Messages, you can automatically display custom messages to your website visitors in many different scenarios (Premium packages).
+
+* **Canned (Saved) Replies:** Use simple keyboard shortcuts to access saved replies and quickly respond to commonly asked questions. Our Premium plans allow for unlimited Canned Replies and our free chat package allows for up to 5.
+
+* **File Sharing:** Allow site visitors and agents to securely share files during a chat. File sharing helps you resolve customer issues more quickly. You also have the power to disable file sharing for visitors, agents, or both (Professional package).
+
+* **User/Agent is Typing a Message...:** Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes live chat more enjoyable.
+
+* **Desktop Notifications:** Make sure you don't miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat.
+
+* **Chat Broadcast:** With Chat Broadcast, all your online chat agents are notified of an incoming chat and can accept or decline the chat based on their immediate availability.
+
+* **Chat Transfer:** Transfer a chat message back and forth with other available online chat agents and provide a private message to provide additional details with the transfer.
+
+* **Advanced Customization:** Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, and control the location down to the pixel.  You get access to the CSS for your widget to make it look perfect (Premium packages).
+
+* **Require Email Address:** Before visitors start a conversation, you can require them to supply their email address first.
+
+* **Contacts Management:** We'll store your contacts in Formilla whenever you have a conversation, or receive one while offline.  You can segment contacts automatically into separate groups to target them effectively.  You can also tag high-value prospects for follow-up, as VIP customers, or really anything else.  Use our super fast search and filtering options to find your contacts quickly.
+
+* **Multiple Agents:** Our Premium packages start with two live chat agents, and you can add additional live chat agents to support incoming conversations from your customers.
+
+* **Offline Chats:** Formilla Live Chat software automatically displays as an offline version of the chat box on your site when you're unavailable to livechat.  You can manage offline messages via email as Formilla will send you a transcript of the message.
+
+* **Integrate with hundreds of apps using Zapier:** Automatically post livechat transcripts directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.).  This is a Premium package option.
+
+* **Help Desk:** The Conversation History/helpdesk allows you to search by customer email address, priority, status (new, read, pending, complete), flagged vs. unflagged, and also assign an item to another user of your Formilla Live Chat account.
+
+* **Export Email Data:** Formilla Live Chat software allows you to export your customers' email addresses from the Conversation History inbox.
+
+* **Add Private Comments:** Formilla gives you the ability to add private comments to any historical record in your Conversation History.
+
+* **Visitor Technical Info:** Formilla Conversation History includes the customer's technical details such as operating system, browser, screen resolution, etc.  Also, view visitor technical info during a live chat.
+
+* **Custom Attributes:** Pass in custom data fields from your website to Formilla for easier tracking such as account IDs, customer IDs, name, phone, and more.
+
+* **Robust APIs:** Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs.  Track last order date, member signup date, total amount spent, or anything else.
+
+= Example use cases for Live Chat =
+
+There are a variety of reasons you might be interested in adding a live chat feature to your site. Most commonly, site owners are looking to chat in real-time with visitors in order to offer better customer service or to generate sales.
+
+= Live Chat for Customer Service =
+
+Data from ecommerce platform Shopify shows that “businesses that respond to a customer’s chat within five minutes are 69% more likely to get a sale.” Customers don’t like hunting around for information or waiting for responses, and live chat offers the best possible customer experience. A live chat customer service agent can speak directly to a customer, providing a personal experience leading to increased customer satisfaction.
+
+One of the benefits of live chat that businesses often overlook is the ability to learn directly from customers. Speaking to a customer who came to your site looking to solve a problem or answer a question gives you valuable insight into how real people interact with your website. Live chat customer service also helps keep customer interactions on-site, rather than seeing frustrated customers take their complaints to a public forum like social media.
+
+
+= Live Chat for Marketing =
+
+Live chat can help in multiple ways throughout the purchase funnel for your business. Talking to real human beings is one of the ways we are all most comfortable learning about new products and services, and a skilled marketer communicating to site visitors via a live chat widget can provide great opportunities to educate and engage potential customers.
+
+A live chat widget is an effective way to increase your visitor-to-lead conversion rate. By engaging potential customers right away, you’re reducing the number of visitors who “bounce” off your site. And you can also use live chat to pre-qualify leads, determining a visitor’s actual interest level in what you have to offer.
+
+
+= Live Chat for Sales =
+
+Using live chat to help convert site visitors into customers is often referred to as “conversational sales.” Your live chat sales team can help visitors find the products or services they are looking for quickly, can nurture leads brought to the site by marketing programs, and can answer ordering or billing questions as needed to offer a smooth transaction experience.
+
+Live chat is also a great opportunity for a sales agent to schedule a product demonstration or training session, which can be especially helpful for sites that provide things like business software. And agents can also encourage satisfied customers to share their contact information as part of the chat, in order to continue the personalized interaction in the future.
+
+Read more about [live chat use cases](https://www.formilla.com/blog/how-to-add-live-chat-plugin-app-for-your-site/ "live chat use cases") on our blog.
+
+= How can live chat bots help businesses? =
+
+The uses of live chat bots on business websites are varied, but can be broadly categorized into customer service, marketing, and sales tasks. Automated chat bots can staff the live chat feature on your site when live chat agents aren’t available. The flexibility provided by custom bots makes them an efficient solution for handling common sales and support tasks, while freeing up your team to handle more complex inquiries. For example, you can configure multiple bots across your website based on key landing pages, learn where visitors are at in the sales process by asking them questions and collecting input, and perform specific actions based on visitor selection.
+
+Some of the popular chat bot use cases include:
+
+* **Triage:** A live chat bot can greet site visitors and ask them to choose from several pre-defined answer buttons to guide them down a given path, similar to an automated phone system.  For example, the bot can show options such as ‘I’m new & want to learn more’, ‘Track my order’, ‘Change my password’, ‘Technical help’, along with ‘Other’ if nothing matches the reason for their visit, along with a multitude of other button options based on your business needs.
+
+* **Lead Qualification:** To collect contact information from site visitors as a means to generate leads, and ask additional qualifying questions to determine the size of the opportunity, gauge the customer’s interest and where they are at in the buying cycle, or route them right to your sales team or even book a demo on your calendar.
+
+* **Scheduling:** With the Calendly scheduling feature, a live chat bot can be configured to display your Calendly calendar directly inside the live chat widget for the visitor to choose from any available dates and times for a demo or phone consultation.
+
+* **Frequently Asked Questions:** A custom menu-based bot can be used to preemptively answer frequently asked questions from site visitors.  For example, let’s say you have a conference event coming up and configure a live chat bot with pre-defined buttons where the visitor can quickly choose from topics such as ticket costs, directions to the event, parking tips, event schedule, guest speakers participating, nearby hotels, and more.  This can work for a virtual conference as well.
+
+* **Helper Bot:** A Helper Bot dramatically reduces support time by automatically responding to common visitor questions at any time -- day or night -- using the power of Artificial Intelligence. A Helper Bot is different from the other bot types since it allows visitors to enter a free-form question, and replies with the most relevant answer based on how it has been trained over time.
+
 Do you need support or have a question? [Check our Community](https://community.buttonizer.pro/) and [our knowledge base!](https://community.buttonizer.pro/knowledgebase)
 
@@ -241 +325 @@
 Languages can have a different direction of writing and reading? While languages such as English are written and read from left to right, other languages might follow the right-to-left style of script. Just considering the sheer number of language speakers, it is obvious that Buttonizer could not stay behind and has made sure to reserve the layout of the user interface to support right-to-left languages.
 
+== Screenshots ==
+
+1. Create many different call/chat/contact actions such as WhatsApp, Messenger, Live Chat, Telegram, Zalo, and 40+ others.
+2. Comes with an integrated Live Chat widget that visitors can use right on your website to chat with you directly!
+3. Dramatically reduce support time by setting up a Helper Chatbot to automatically respond to common visitor questions using the power of A.I.
+4. Live Chat Dashboard where you can chat with your website visitors and view critical information such as pages visited, etc.
+5. Real-time Visitor Monitoring dashboard where you can monitor your visitors and initiate live chats proactively.
+6. Live chat with your visitors from your mobile device using our iPhone/iPad or Android apps. Receive push notifications for every chat!
+7. Use our Popup Library with dozens of professionally designed marketing popups to increase sales.
+8. Not available to chat? Display our integrated contact form and receive an email as soon as someone submits it.
+9. This is a great example of the types of menus and buttons you can create to guide visitors and increase conversions every step of the way.
+10. Another cool example to illustrate the different styles of menus and actions such as call, email, chat, popup triggers, and so much more!
+11. Use our dashboard directly from within WordPress to edit your buttons and review conversion reports.
+
 == Changelog ==
 
@@ -336 +434 @@
 * New: Advanced button builder
 * New: Button analytics
+
+= 5.0.1 - December 18, 2024 =
+* Fix: review button bug