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Changeset 2860870

Timestamp:

02/06/2023 02:05:56 PM (3 years ago)

Author:

chatandbot

Message:

add FAQ part.

Location:

chatandbot

Files:

-                      r2858317
+                      r2860870
 This plugin creates a live chat on your website to support your customers. There is a free plan for small businesses.
+This plugin creates a live chat on your website to support your customers. There is a free plan without our brand for small businesses.
 == Description ==
 …
 * Everything is ready! Chat appeared on your site!
+== Frequently Asked Questions ==
+= Can I change the appearance of the widget? =
+Yes, you can change the color, size, location of the widget, and so on.
+= Are there live chat settings for offline mode? =
+Yes, there are settings for offline mode, as well as settings for the mobile phone.
+= Can I add fields to be filled in by the client? =
+Yes, you can add as many fields as you need.
+= Can I use template responses? =
+Yes, you can prepare answers in advance and add them to the chat with a simple hotkey press.
+= Can I customize the live chat widget for multiple languages? =
+Yes, you can customize the widget for 168 languages.
+= How to read a question that was written during the absence of consultants? =
+If all consultants are disabled then the question goes to the offline folder. You need to open this folder and read the question. You can find more information in our knowledge base.
 == Screenshots ==
 …
 = 1.0 =
 * Plugin add.
+= 1.1 =
+* Tags and FAQ.

-                      r2860394
+                      r2860870
 This plugin creates a live chat on your website to support your customers. There is a free plan for small businesses.
+This plugin creates a live chat on your website to support your customers. There is a free plan without our brand for small businesses.
 == Description ==
 …
 * Everything is ready! Chat appeared on your site!
+== Frequently Asked Questions ==
+= Can I change the appearance of the widget? =
+Yes, you can change the color, size, location of the widget, and so on.
+= Are there live chat settings for offline mode? =
+Yes, there are settings for offline mode, as well as settings for the mobile phone.
+= Can I add fields to be filled in by the client? =
+Yes, you can add as many fields as you need.
+= Can I use template responses? =
+Yes, you can prepare answers in advance and add them to the chat with a simple hotkey press.
+= Can I customize the live chat widget for multiple languages? =
+Yes, you can customize the widget for 168 languages.
+= How to read a question that was written during the absence of consultants? =
+If all consultants are disabled then the question goes to the offline folder. You need to open this folder and read the question. You can find more information in our knowledge base.
 == Screenshots ==
 …
 * Plugin add.
 = 1.1 =
 * Tags.
+* Tags and FAQ.

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